Ford Focus, Fusion Class Action Lawsuit Filed Over Power Steering Issues

A class action lawsuit has been filed against Ford Motor Company, alleging that the power steering system in some Ford Fusion and Ford Focus vehicles is defective and could increase the risk of drivers getting into auto accidents

The complaint (PDF) was filed late last month in the U.S. District Court for the Northern District of California by several plaintiffs, including William Philips, Phillip Clay Cecil, Robert Halsey, Temple Halsey, Performance Fire Protection, LLC and Jason Wilkinson. The lawsuit seeks class action status to represent anyone who purchased a 2010 through 2014 Ford Fusion or the 2012 through 2014 model year Ford Focus.

According to allegations raised in the lawsuit, all of the Ford cars targeted by the class action claim use the Electronic Power Assisted Steering (EPAS) system, instead of traditional hydraulic-assisted power steering pumps. The EPAS system uses a steering control motor, electronic control unit, torque sensor and steering wheel position sensor to help the driver navigate.

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“The EPAS system, however, suffers from systemic defects,” the lawsuit claims. “The multitude of defective elements in the EPAS system renders the system prone to sudden and premature failure during ordinary and foreseeable driving situations.”

Plaintiffs claim that the system seeps conforming coating onto the ribbon cable, causing loss of connections, the ribbon cable pins are misaligned, causing loss of connections and breakage of critical wiring, the contact plate can corrode, and there are defects in the system’s sensors and gear assembly.

The lawsuit indicates that the Ford steering problems result in significantly increased effort needed to control the vehicle, and can cause drivers to get into an accident.

Ford is allegedly aware of hundreds of complaints, according to the lawsuit, but has failed to act appropriately to ensure consumer safety. The complaint accuses the company of intentionally concealing the problem. None of the plaintiffs claim to have been in an accident caused by the steering system.

The lawsuit points out that not only has Ford received complaints, but so has the National Highway Traffic Safety Administration (NHTSA). The lawsuit claims that the agency has received about 450 complaints of sudden failure of power steering loss regarding the affected vehicles. A number of those resulted in crashes and injuries.

The claim accuses Ford of violating consumer protection laws, fraudulent concealment, unfair competition, false advertising, breach of warranty, negligent misrepresentation, negligence, unjust enrichment and fraud.

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586 Comments

  • DanielJanuary 23, 2024 at 8:11 pm

    I also have 2010 fusion se. Same thing

  • RosanneApril 3, 2023 at 12:39 pm

    I have been driving my 2010 Ford Fusion and sometimes when I’m driving the wheel will make it hard to turn on a street or to park. Have also stopped to gas up got back into car went ti turn it on and there is in power steering. I just have to keep turning it off and on to get it to work again.

  • Patricia BuckleyJanuary 6, 2023 at 6:02 am

    I have 2010 ford escape had torgue sensor put in now car steering not working at all. This was put in because ford had recall. They are not helping at all they want me to pay to replace steering column. The steering column should be replaced under recall. If replacing torque sensor renders car steering no good

  • royNovember 18, 2022 at 2:34 pm

    i am buying a 2015 ford fusion se i was driving all was fine was turning onto a street and all of the sudden my steering wheel went crazy it was almost like it was fighting me to turn in which was a bit scary because there was a semi heading straight at me after that i pulled off the road put it in park then the warning lights came on about the steering and track control i usally dont freak but th[Show More]i am buying a 2015 ford fusion se i was driving all was fine was turning onto a street and all of the sudden my steering wheel went crazy it was almost like it was fighting me to turn in which was a bit scary because there was a semi heading straight at me after that i pulled off the road put it in park then the warning lights came on about the steering and track control i usally dont freak but that freaked me out because it happened out of no where,is ford going to do anything about it they need to what would happen if i was on the freeway and it goes crazy like that again

  • RobynNovember 15, 2022 at 10:23 am

    I have a 2010 Fusion that has lost power steering and advance trac. We cannot afford the $900+ for the parts alone and who knows what for the labor. We're told some years prior and some years after are covered by recall. Ours is not? I also have a copy of a work order from my local dealer claiming that they had replaced my passenger airbag. They have not touched it. Even though I tried repeatedly [Show More]I have a 2010 Fusion that has lost power steering and advance trac. We cannot afford the $900+ for the parts alone and who knows what for the labor. We're told some years prior and some years after are covered by recall. Ours is not? I also have a copy of a work order from my local dealer claiming that they had replaced my passenger airbag. They have not touched it. Even though I tried repeatedly over a period of a few years. I'm not sure what to do next. I'm upset that I paid $27,000 for my car and I'm not being treated like a valued customer at all and not getting any answers from Ford. Thank you for hearing me out. I have many more issues but these are the 2 biggest. Thank you again.

  • MacOctober 20, 2022 at 7:36 pm

    So I have a 2013 Fusion with the recall listing 15S14 that has been done. No straight answer if the recalled bolts in this design are to be replaced with a new steering gear assembly (the rack and pinion basically) as I have the old defective design in a new rack they put in 7 years ago. Anyone have an answer or can help in any way?

  • ToniOctober 12, 2022 at 5:23 pm

    I own a 2010 Ford Fusion. Power steering module had been going out for quite some time but would reset when restarting the car. It has finally completely gone out fortunately in my drive way but I could imagine what would have happened if I had been on the road. There were recalls on the years around my car but not including my car. Why aren't the 2010s included in the recall? Just doesn't seem ri[Show More]I own a 2010 Ford Fusion. Power steering module had been going out for quite some time but would reset when restarting the car. It has finally completely gone out fortunately in my drive way but I could imagine what would have happened if I had been on the road. There were recalls on the years around my car but not including my car. Why aren't the 2010s included in the recall? Just doesn't seem right.

  • SamanthaOctober 11, 2022 at 5:49 pm

    My 2011 ford fusion sel suddenly lost power steering what do i do?

  • STEPHENOctober 7, 2022 at 3:35 pm

    Driving on the highway at around 70mph when the steering becomes extremely difficult. I pull off the highway, struggling to maneuver the entire time. When I finally stop in a parking lot, a light comes on and says power steering failure stop safely. It was way too late and I could have been seriously injured. Now Ford says this isn't covered under any warranty. 2018 Fusion

  • LarryAugust 30, 2022 at 2:17 pm

    Power steering fail suddenly showed on screen and began steering like a tank. Found parking lot and muscled in...restrated and did several circuits around lot with power steering restored. Drove trepidly to dealer where it sits awaiting $2200 fix of EPAS problem I, 73 yrs old on social security sole income can Ill afford. It makes me ill...and mad as hell after researching this problem known about[Show More]Power steering fail suddenly showed on screen and began steering like a tank. Found parking lot and muscled in...restrated and did several circuits around lot with power steering restored. Drove trepidly to dealer where it sits awaiting $2200 fix of EPAS problem I, 73 yrs old on social security sole income can Ill afford. It makes me ill...and mad as hell after researching this problem known about BY FORD!!!

  • CarrieAugust 30, 2022 at 12:52 pm

    Power steering went out, service power steering came on and advanced track service alert. Took it to the Ford dealership and even though my car only has 67,000 miles on it it will not cover it because we are right at the 10-year mark. Something has got to be done about this it seems like it's happening to everyone and now Ford is refusing to cover it

  • CosbyJune 15, 2022 at 6:07 pm

    When I bought my 2011 Ford fusion last year it had 32.565 miles on it that's why I bought it and I asked the sales guy if there were any recalls he said just the air bags now I find out there's 7 and all very serious how can I find out if they have been fixed Thanks Cosby miles

  • CasieMay 28, 2022 at 9:04 pm

    2011 ford fusion power steering assist fault

  • Anne MarieMarch 16, 2022 at 5:51 pm

    I have a ford fusion sel 2011 power steering down

  • ClairFebruary 20, 2022 at 4:49 pm

    I have a 210 ford fusion power steering went out causeing me to allmost wrecking my car

  • GregoryJanuary 27, 2022 at 9:09 pm

    I have the 2018 ford fusion SE and out of nowhere at 84,000 miles my transmission goes out while driving. on repair pal over 1,000 people are having this same problem at or around 80,000 miles.

  • AmberJanuary 21, 2022 at 12:31 pm

    I have a 2012 ford focus that the warning light came on saying a power steering malfunction. Unable to drive without power steering.

  • GemaNovember 5, 2021 at 4:20 pm

    Power steering went out in March 2021 and rack and pinion just went out almost crashed multiple times . Repair cost me 2800

  • ChristineNovember 5, 2021 at 2:01 pm

    While driving to pick my kids up from school my 2012 Ford fusion lost power steering and a power steering assist fault warning light came on the dashboard lights. As I went to turn I nearly hit a car in the intersection where I had to reverse and then use all my strength to make the turn. It was an extremely close call! Afterward I Went home and researched possible issues with power steering assis[Show More]While driving to pick my kids up from school my 2012 Ford fusion lost power steering and a power steering assist fault warning light came on the dashboard lights. As I went to turn I nearly hit a car in the intersection where I had to reverse and then use all my strength to make the turn. It was an extremely close call! Afterward I Went home and researched possible issues with power steering assist in my year make and model and realize there were several others with the same issue and that there was a recall 15V340000 (15S18) on certain ford vehicles. I then called my local Ford dealer and spoke with them about it they stated my vehicle had no recalls for the Vin number on that particular problem but if I would like to schedule a diagnostics I could which I did. I also called Ford motor company and and NHTSA where I was told my vehicle wasn’t included in the recall because it wasnt manufactured at a certain place. I followed up with my scheduled service appointment at my local Ford dealer where I was told that the EPAS gear was internally vaulted and needed to be replaced. However they stated it did not fall under the recall because the Vin number was not listed, and that I would need to pay $2,450.00 before tax to have it repaired. I paid $210.00 to have this diagnostics done and had to pick up my vehicle because I do not have the money to fix it. Now I am left with a vehicle that has no power steering and would be putting not only myself But anyone else on the road at great danger if I continue to drive the vehicle. This has left me in such a bind. I don’t understand why Ford is not putting this vehicle under recall and clearly it should be. What can I do about this?

  • JanetOctober 30, 2021 at 1:21 pm

    2010 Ford Fusion. Power steering has intermittently went out. Thank god no accident, but some near misses.

  • StanleySeptember 4, 2021 at 4:02 pm

    2013 Focus with 40,000 miles has had the power steering quit twice. both times backing out of the driveway. neither time caused an accident the first time it started working again and a Ford mechanic told us to replace the battery and then it worked for another year and it quit again the morning .

  • AaronAugust 5, 2021 at 1:30 am

    2010 fusion hybrid, service advancetrak and power steering now and lost steering almost wrecked. Towed it to dealership, 2400 dollars later its fixed, 20 mins from dealership same thing happened, same warning lights and im out of money. Still owe money on it so I'm screwed. Anyone know anything about lawsuit or what?

  • DanielJuly 22, 2021 at 4:07 pm

    I have a 2013 focus se and only has 118,123 miles and this is the 3rd time my power steering assist failure light has came on and completely lost power steering. It was under warranty before now I have an appointment the 29th and I'm pretty sure I'm gonna have to pay them this time to fix it. So until then I have to drive the car the way it is just so I can go to work and hopefully it doesn't just[Show More]I have a 2013 focus se and only has 118,123 miles and this is the 3rd time my power steering assist failure light has came on and completely lost power steering. It was under warranty before now I have an appointment the 29th and I'm pretty sure I'm gonna have to pay them this time to fix it. So until then I have to drive the car the way it is just so I can go to work and hopefully it doesn't just lock up on me.

  • harryMarch 5, 2021 at 3:51 pm

    Ford Fusion is now exceeding mechanical problems on the Ford Focus on which i lost many thousands buying a new Focus. now the Ford fusion is now having major transmission problems and the "coolant" problem .where the engine sucks in the coolant causing the engine to cut out (about 10/15 seconds too little time to pull over) my engine cut out while on the freeway very scary very dan[Show More]Ford Fusion is now exceeding mechanical problems on the Ford Focus on which i lost many thousands buying a new Focus. now the Ford fusion is now having major transmission problems and the "coolant" problem .where the engine sucks in the coolant causing the engine to cut out (about 10/15 seconds too little time to pull over) my engine cut out while on the freeway very scary very dangerous no power steerin no power brakes worst part Ford dealers admit there is a problem but cant fix them for 5/6 months so now i sit with a 20.000.00 garden ornament HELP PLEASE

  • BillDecember 25, 2020 at 1:16 am

    So I see 500 and some odd comments on here and not one of them have been answered by anybody else why is that? Is there a legit class action lawsuit or not? I have my daughter's 2011 Ford Fusion, 3.0L, SEL, 4 door, all wheel drive and now the power steering does not work on it at all and I cannot find anything wrong on it. It does have the "Service Advanced Track System" coming up on the dash in w[Show More]So I see 500 and some odd comments on here and not one of them have been answered by anybody else why is that? Is there a legit class action lawsuit or not? I have my daughter's 2011 Ford Fusion, 3.0L, SEL, 4 door, all wheel drive and now the power steering does not work on it at all and I cannot find anything wrong on it. It does have the "Service Advanced Track System" coming up on the dash in writing. Yet I have failed to find anything online that makes any sense on what to do about it and I have failed to find out where it is linked to the power steering but I'm sure it is cuz it's Ford.. Is there no one out there that can answer any of the questions that have been asked in the past 500+ comments. Is there no one out there that can actually give us any kind of information of what's going on and what to do? Is there a little over 500 plus comments here for nothing? Are all these posts here for someone's Entertainment and just to give someone something to do for the day? Hasn't this post gone on long enough without someone giving us some kind of an answer, 4+ years now. Come on someone say something to us. Thanks...

  • JoeyDecember 21, 2020 at 1:29 am

    I have a 2010 Ford Fusion 2.5 motor. I was driving down a 55 mph highway , hit a pothole and lost power steering and service advance track activated. Luckily I was paying great attention and had both hands on the wheel! I almost hit and went thru a concrete wall that lead to a local pond!!!!! This is most certainly could have lead to a bad accident or worst I could have been KILLED. I will def be [Show More]I have a 2010 Ford Fusion 2.5 motor. I was driving down a 55 mph highway , hit a pothole and lost power steering and service advance track activated. Luckily I was paying great attention and had both hands on the wheel! I almost hit and went thru a concrete wall that lead to a local pond!!!!! This is most certainly could have lead to a bad accident or worst I could have been KILLED. I will def be contacting the people necessary to address this issue. I don’t think Ford is going to recall it because as soon as they fix it , everyone’s power steering is going to fuck up again and they will have to fix it again.

  • CHARLESDecember 14, 2020 at 2:31 pm

    I also own a 2010 Fusion that lost it's power steering and would like to know how to get into this litigation.

  • TammyDecember 12, 2020 at 1:58 am

    My 2010 fusion just did this as well. Power steering assist fault and service anti trac. I’d like to join the lawsuit as well. They can recall 2011 and up but not 2010 when it’s the same problem?!?

  • AngelicaNovember 21, 2020 at 9:01 am

    I was driving with my kids in the car and out of no where my steering wheel started tightening up and service power steering in red popped up and service advance trac in yellow came on. But NO warning this is crazy and it was so scary! I don’t have the money to even fix this and how could I have even prevented this, when I had no idea? It’s a Ford Fusion hybrid 2011

  • ArleneNovember 15, 2020 at 2:14 am

    Power steering went out suddenly . service power steering now and advancetrac service alert.

  • AndrewNovember 12, 2020 at 8:41 pm

    I also have a 2010 fusion sel that just lost its power steering. Between this and their faulty brake valve sticking my car is hazardous to drive. Scary!

  • CynthiaNovember 8, 2020 at 5:40 pm

    I also have a 2010 Ford hybrid fusion that the power steering just quit working...I'd like to join lawsuit

  • JessicaOctober 28, 2020 at 6:33 pm

    I have a 2010 Ford Fusion hybrid. I was driving and lost power steering. I was on a very busy highway when this happened and had my son with me. The vin number is not pulling up any recalls on this. Only a recall for passenger airbag. I keep reading there’s been a lot of issues with this. Can I get this fixed through ford or do I have to find a dealership to fix it and pay it. It’s 1500-1800.00. I[Show More]I have a 2010 Ford Fusion hybrid. I was driving and lost power steering. I was on a very busy highway when this happened and had my son with me. The vin number is not pulling up any recalls on this. Only a recall for passenger airbag. I keep reading there’s been a lot of issues with this. Can I get this fixed through ford or do I have to find a dealership to fix it and pay it. It’s 1500-1800.00. I’m a single mother and I can not afford this

  • CraigOctober 19, 2020 at 9:47 pm

    This lawsuit ever get accepted I have a 2012 focus and for several years been having low voltage due to battery sensor not being reset this causing low voltage to other components many times steering assist fault would pop up after radio shut down due to voltage now the steering assist fault stays on and I pulled code U3000.53 C8 PSCM deactivated . I believe ford dealership has done software upgra[Show More]This lawsuit ever get accepted I have a 2012 focus and for several years been having low voltage due to battery sensor not being reset this causing low voltage to other components many times steering assist fault would pop up after radio shut down due to voltage now the steering assist fault stays on and I pulled code U3000.53 C8 PSCM deactivated . I believe ford dealership has done software upgrades more than once .

  • MichaelSeptember 25, 2020 at 11:27 pm

    Replaced 2010 Ford Fusion steering rack for the second time . First one was purchased 15 months ago from local auto parts supplier. Expensive repair, failure is a danger to driver and public safety. Ford should definitely reopen a recall ford the 2010.

  • JustinSeptember 11, 2020 at 2:03 am

    I was driving my friends 2010 Ford fusion when the power steering gave out I was slammed hard into a guardrail losing all control ending up slamming on a hill where the vehicle was then still operational and without power steering issues. My son was in the car he is a year and half old it was the most terrifying experience to face flipping a vehicle multiple times bc you lost control not being you[Show More]I was driving my friends 2010 Ford fusion when the power steering gave out I was slammed hard into a guardrail losing all control ending up slamming on a hill where the vehicle was then still operational and without power steering issues. My son was in the car he is a year and half old it was the most terrifying experience to face flipping a vehicle multiple times bc you lost control not being your fault. As a father I was scared to death for my child. The car out of the blue again lost power steering with Service power steering now and advancetrac service alerts on the dash. I want and demand answers and fixes to all of this monstrosity that could have fatal for me and my child.

  • HeatherAugust 4, 2020 at 7:02 pm

    I have a 2013 Ford Fusion that has the advancetrac issues as well. This is a car driven by my teenager.l, that is financed! How do we join the lawsuit?

  • kathyMay 28, 2020 at 8:07 pm

    We bought a 2013 Ford Fusion less than a year ago and already we've had a problem with the AC, the window on the drivers side keeps jumping the track and now the Power steering quit working. This car has been nothing but a nightmare.

  • DavidMay 9, 2020 at 2:32 pm

    My daughter bought her first car 2013 fusion and 3 months of driving the power steering stoped working for said a new battery was needed 280.00 dollars later it started working again for only a day the next day it dint work again no recall for hers can someone help make ford pay for the repair

  • DennisApril 28, 2020 at 11:21 pm

    SPREAD THE WORD, FELLOW VICTIMS OF FORD MOTOR COMPANY !!! They have STOLEN OUR moner for repairs that are THEIR FAULT and it is time to make those jerks feel the pain !!!Spread the word EVERYWHERE you can !!! Screw you Ford. I've bought my LAST Ford and I am going to dump this pile of shyt just as soon as I can !!!

  • PaulaMarch 7, 2020 at 3:18 am

    My husband and I recently purchased a 2012 ford focus and the power steering is its main problem. Replaced the rack and pinion and still doesn't have power steering. Not sure if used rack and pinion can be programmed. New ones are so expensive. This is very dangerous and Ford should fix the cars. I can't afford to buy another car and can't afford to keep money into this one for the problem to neve[Show More]My husband and I recently purchased a 2012 ford focus and the power steering is its main problem. Replaced the rack and pinion and still doesn't have power steering. Not sure if used rack and pinion can be programmed. New ones are so expensive. This is very dangerous and Ford should fix the cars. I can't afford to buy another car and can't afford to keep money into this one for the problem to never get solved.

  • RebeccaJanuary 8, 2020 at 2:48 pm

    I have a 2012 focus steering went out while I was driving took to ford dealership they said there was no recalls on it wants $2500.00 to fix.

  • LauraJanuary 4, 2020 at 6:56 pm

    My 15 year old was driving her used 2014 Ford Focus SE on the interstate and the power steering assist failure indicator lit up. She immediately had a very hard time steering the car with a locked up steering wheel. It was even harder when she had to drive the "S" curve exit ramp. She almost hit the medium turning into a congested intersection because she couldn't steer properly. Thankfully m[Show More]My 15 year old was driving her used 2014 Ford Focus SE on the interstate and the power steering assist failure indicator lit up. She immediately had a very hard time steering the car with a locked up steering wheel. It was even harder when she had to drive the "S" curve exit ramp. She almost hit the medium turning into a congested intersection because she couldn't steer properly. Thankfully my daughter or anyone else was not injured. I took the car to the dealership and they determined the EPAS failed and the rack and pinion needed to be replaced. Luckily we had the car for less than 30 days and the dealership paid for the $2,800 repair. I hope no one ends up dead from Ford's neglect and failure to take responsibility for a defective system. It's all about the benjamin's.

  • TITUSDecember 18, 2019 at 2:37 am

    Just purchased a 2010 ford fusion. Steering has gone out, hard to drive, what can I do.

  • PatriciaDecember 3, 2019 at 7:25 am

    Have 2012 fusion power steering assist fault light and advance track service light on no power steering. Was told by dealership what it might be cost $1600 to fix asked about recall first said didn't have one gave vin. Then he said it had been done for previous owner if so it is doing it again i don't have that kinda of money to fix and if it was done why is it doing again. I only have had the car[Show More]Have 2012 fusion power steering assist fault light and advance track service light on no power steering. Was told by dealership what it might be cost $1600 to fix asked about recall first said didn't have one gave vin. Then he said it had been done for previous owner if so it is doing it again i don't have that kinda of money to fix and if it was done why is it doing again. I only have had the car about a year scared to drive it

  • debrahSeptember 13, 2019 at 9:19 am

    have the same problems as all of you power steering went out ford could not do anything for me said my car was not a recall

  • GriffithSeptember 6, 2019 at 12:19 am

    I bought my focus 3 year's ago and i have had three sets of cluch's replaced in the transmission and had to have the tran's moggel replaced as well and i just had another tran's moggel replaced today as well. this is really bad . i have always owned a ford but this is not looking good for ford.

  • LanceAugust 2, 2019 at 3:26 pm

    Bought my son a 2010 Ford Fusion. He is a college student and drives great distances to come home every now and again. His steering went out while driving, he had no control of the vehicle. Ford knows there is an issue with their (EPAS) Electronic Power Assisted Steering and have done nothing about this. Not sure if it is a Software or hardware issue but someone is going to get killed from this. T[Show More]Bought my son a 2010 Ford Fusion. He is a college student and drives great distances to come home every now and again. His steering went out while driving, he had no control of the vehicle. Ford knows there is an issue with their (EPAS) Electronic Power Assisted Steering and have done nothing about this. Not sure if it is a Software or hardware issue but someone is going to get killed from this. They need to take responsibility of their design flaw and recall these vehicles. They have failed to ensure consumer safety for the all mighty dollar. This is a clear violation of consumer protection laws, knowing this problem and not protecting the people who purchase their vehicles, thus paying Ford Motor Companies bills. I will never purchase a Ford again.

  • JohnJune 27, 2019 at 7:41 pm

    I bought a 2013 Focus in February. I did not notice any jerking at first, but after a week or two it was very obvious. The small dealer told me that it had a special transmission. Its special alright! Well, this is June and guess what? The steering is starting to become strange. As of yet, no warning lights have appeared. I don’t have the money to spend on repairs to this vehicle. I had a 2005 Fo[Show More]I bought a 2013 Focus in February. I did not notice any jerking at first, but after a week or two it was very obvious. The small dealer told me that it had a special transmission. Its special alright! Well, this is June and guess what? The steering is starting to become strange. As of yet, no warning lights have appeared. I don’t have the money to spend on repairs to this vehicle. I had a 2005 Focus which I loved. NEVER AGAIN WILL I BUY ANOTHER FORD PRODUCT. Especially after reading about all the Problems so many others are having with the same issues and Ford does nothing about them but suck it the money for their junk. Not that it will amount to anything, I am also writing a letter to Ford Corp.

  • DavidMay 28, 2019 at 1:15 am

    I own a 2012 ford fusion and I went to pull in a car wash and the steering got had and i hit a concrete barrier and it busted my radiator and radiator support and have to fix it out of pocket

  • MariellenMarch 12, 2019 at 11:26 pm

    I just got an estimate for the same problem on my daughters 2010 Ford Fusion. 2 years ago I had to replace the transmission. I received a $1,600 estimate to replace the steering rack.

  • LisaFebruary 12, 2019 at 8:47 pm

    Same thing just happened with my 19 year old son's car. This is very dangerous and Ford needs to take ownership of the problem and fix these cars at no cost to the owner. When you purchase a car you expect things to come up but when it is happening to this many it is a default in manufacturing and they need to take responsibility. Own 3 Ford vehicles and will NEVER purchase another!!!! Will bu[Show More]Same thing just happened with my 19 year old son's car. This is very dangerous and Ford needs to take ownership of the problem and fix these cars at no cost to the owner. When you purchase a car you expect things to come up but when it is happening to this many it is a default in manufacturing and they need to take responsibility. Own 3 Ford vehicles and will NEVER purchase another!!!! Will buy from a reputable manufacturer that actually cares about the safety of those driving their product.

  • davidFebruary 9, 2019 at 6:20 pm

    2010 fusion, original owner. same problems as above. luckily no accidents but ford really needs to fix this problem. I wonder if I would trade it in on a new vehicle if they would inform the next owner or would just let it go and get the next person to pay. by the way I am a 34 yr. retiree from ford and I am very disappointed in this behavior by them. going to go back to the dealership and talk to[Show More]2010 fusion, original owner. same problems as above. luckily no accidents but ford really needs to fix this problem. I wonder if I would trade it in on a new vehicle if they would inform the next owner or would just let it go and get the next person to pay. by the way I am a 34 yr. retiree from ford and I am very disappointed in this behavior by them. going to go back to the dealership and talk to the hmfic.we will see what happens

  • AngelaJanuary 26, 2019 at 6:26 pm

    I own a 2011 Ford Fusion that we bought in 2014. Thursday I was driving home from work with a good amount of snow on the ground I might add when my power steering went out on me! Luckily I was able to get it home, but now the wheel won't turn at all! I'm pissed because we only have a few payments left on this car and now I can't even drive it! How do I find out if my car was included in the recall[Show More]I own a 2011 Ford Fusion that we bought in 2014. Thursday I was driving home from work with a good amount of snow on the ground I might add when my power steering went out on me! Luckily I was able to get it home, but now the wheel won't turn at all! I'm pissed because we only have a few payments left on this car and now I can't even drive it! How do I find out if my car was included in the recall? I don't have the money to buy a new car right now or spend $2000 on fixing the steering problem plus towing!

  • SloanDecember 28, 2018 at 11:53 am

    I have a 2010 Ford Fusion. I just took my car to the Ford dealership for the air bag recall and to check out my power steering assist failure notice. I was told they need to replace my steering gear assembly and it is going to cost 2000.00. My power steering went out while I was driving. I was luckily able to pull over to the side of the road.

  • AprilDecember 17, 2018 at 1:58 am

    I'm reading about this class action suit ...I want yo be included in this class action suit. I started reading about the Ford cars and all of the power steering issues. This just happened to me!! Got on my car leaving work all the indicators on the dashboard came on power steering now!!! Could not steer the car I panicked. Thank God I wasnt on a main road driving somewhere!!! If this has been[Show More]I'm reading about this class action suit ...I want yo be included in this class action suit. I started reading about the Ford cars and all of the power steering issues. This just happened to me!! Got on my car leaving work all the indicators on the dashboard came on power steering now!!! Could not steer the car I panicked. Thank God I wasnt on a main road driving somewhere!!! If this has been an ongoing issue then why hasn't Ford recall on power steering issues!!!!

  • karenDecember 12, 2018 at 4:40 pm

    I was getting ready to leave work headed home and the steering assistant failure it became difficult to turn the wheel while exiting the parking lot. it read power steering failure system needs repair. I only had this car going on 1 month. i do like the car . so im hoping they can fix the problem

  • lisaDecember 10, 2018 at 11:31 pm

    I have a 2010 ford fusion just had it at the dealership last week getting the recalled airbags replaced now my power steering just quit work while I was driving down a very curvy road this is ridiculous

  • AlbertoOctober 20, 2018 at 6:28 pm

    I have a 2010 ford fusion se. Service power steering light came on.  I just paid $2,500 to get a new steering rack put in 8 mths ago, and here it went out again while I was on the highway.  This is ridiculous!!! Not sure why there is no recall for this life threatening issue. I can't afford to pay another big fix out of pocket, especially when I just got it fixed. I called ford dealership and they[Show More]I have a 2010 ford fusion se. Service power steering light came on.  I just paid $2,500 to get a new steering rack put in 8 mths ago, and here it went out again while I was on the highway.  This is ridiculous!!! Not sure why there is no recall for this life threatening issue. I can't afford to pay another big fix out of pocket, especially when I just got it fixed. I called ford dealership and they said it has a 2 year warranty but if it's a different issue,  I have to pay for another Dynastic ($100+) to find th e issue. 2 fixes with the power steering will cost me more then what the value of the car is worth. Fixing and selling it will only get me what I paid in repair. Electric power steering is the worse!! Stay away from ford!!

  • MattAugust 6, 2018 at 7:04 am

    Ford Fusion 2012. "Service Advancetrac" "Power Steering assist Now" and "Tire Pressure Fault" all blinking, no power steering, this is the 3rd time. They did the recall of resetting the program, then they replaced steering gear for free. Now, its broken again and theres no more recall or warranty. This will continue to happen over and over, no matter how many 1800$ steering gears i replace thi[Show More]Ford Fusion 2012. "Service Advancetrac" "Power Steering assist Now" and "Tire Pressure Fault" all blinking, no power steering, this is the 3rd time. They did the recall of resetting the program, then they replaced steering gear for free. Now, its broken again and theres no more recall or warranty. This will continue to happen over and over, no matter how many 1800$ steering gears i replace this car with. Ford should be responsible for the entire price of all of these cars. And they know it - and thats why they wont help anyone or admit fault, and leaving people's lives at risk.

  • EdMay 24, 2018 at 8:43 am

    My Dad purchased a brand new Ford Fusion in 2012 had it back to the dealer several times for power steering failure and since it was working at the time they said nothing was wrong with it. My dad has since passed away and my mom is now stuck with the car and the power steering just went and the car is now out of warranty. What happened to the class action suit was it settled.

  • MarioJanuary 26, 2018 at 4:01 am

    January 25, 2018. My 2010 For Fusion with 77K miles just lost power steering while I was driving in the city at 45 mph. I don’t understand how Ford has not been held responsible for this manufacturing default. Can anyone point me in the direction of the class action law suit attorneys that are dealing with this case?

  • marivelNovember 2, 2017 at 5:49 pm

    I have a 2010 ford fusion my rack and pinion was replaced after goin out in 2015 here we are 2017 n its saying service power steering and is not driveable..... smh ford did a recall but apparently my vin # is not on that list. I call bs. Ford should b responsible and fix the issue.

  • cassieOctober 24, 2017 at 4:46 am

    My sister has just recently been killed because of the epas steering effort in her 2011 ford fusion hybrid. KILLED! She is gone because of these discusting people that run ford motor company

  • CarolOctober 16, 2017 at 6:06 pm

    Ford Motor is putting out defective cars. I own a 2014 Fusion with 11,000 miles on it and have experienced transmission problems and was told I would get a settlement to pay for our car plus extra cash, etc. and all the money went out to lawyers and other costs and the consumer received $1000. My transmission still is grabbing and jerking when I take off. My pressure light keeps coming on. Now I r[Show More]Ford Motor is putting out defective cars. I own a 2014 Fusion with 11,000 miles on it and have experienced transmission problems and was told I would get a settlement to pay for our car plus extra cash, etc. and all the money went out to lawyers and other costs and the consumer received $1000. My transmission still is grabbing and jerking when I take off. My pressure light keeps coming on. Now I read this about the power steering. I'm 77 yrs. old and, if something would happen out on the road, I'm not sure I could handle it. If there is a chance it is defective I believe I''m eligible to have it taken care of before something happens.

  • LynnOctober 16, 2017 at 5:21 pm

    My son, 2013 Ford Focus that he purchased himself 14 months ago. While in the shop for the transmission issue that we are currently waiting to find out the ruling on that class action suit, the shop informs us that his EPAS is not working. First of all, it did not go in there for that problem only to be returned with no steering and a repair cost of $1800.

  • josephineOctober 9, 2017 at 8:18 pm

    I never received a recall on my 2014 Ford Focus for the steering . but i did for the transmission and it still runs bad couple of close calls because when i start up from a stop sign when u go to take off it does not go if I floor it we go. Which I should not have to floor it . Has been in the dealers 3 times and they say its fine. They put in a new clutch and now if I go to use the shift that d[Show More]I never received a recall on my 2014 Ford Focus for the steering . but i did for the transmission and it still runs bad couple of close calls because when i start up from a stop sign when u go to take off it does not go if I floor it we go. Which I should not have to floor it . Has been in the dealers 3 times and they say its fine. They put in a new clutch and now if I go to use the shift that does not even work. Only works in drive.

  • TeakaOctober 6, 2017 at 11:35 am

    My transmission make a funny noise like rattling or something and sometimes it want change out. It drive like a standard shift but it's and automatic! I can be going down the highway and the rpm will just shoot up and not change out for at least 10 to 15 sec! Please help

  • MariaSeptember 26, 2017 at 9:34 pm

    Last night my 2011 Ford Fusions power steering completely went out and couldn't steer the vehicle at all, today we took it to a garage and it had to be reset but that makes me concerned that In the middle of driving it can just go out again and could cause a serious accident. Is there anything I can do about this matter as I see it is a common issue with fusions years 2010-2014

  • DavidSeptember 19, 2017 at 7:20 pm

    2012 fusion....why was my vin number not in the recall??it almost caused me to crash with my family in the car!!!f$!#k ford

  • MecaAugust 28, 2017 at 5:59 pm

    My power steering has went out in my 2013 Ford Flex. It shows that my year is under recall, but my vehicle is not by the vin number. I have been calling and has gotten no help. They are stating I have to take care of it myself. I am beyond pissed!

  • RobinAugust 28, 2017 at 3:10 pm

    My 2013 Ford Focus' steering wheel locked up on me while driving as I had my 7 year old in the car. I had to get guided off the road by police and later had the car towed. The ealer told me the rack and pinion needs to be replaced for $1800. I researched and found that these vehicles have a history of this fault yet have no record of my particular being recalled although seems it should be.

  • DebbieAugust 27, 2017 at 10:00 pm

    I have had ENOUGH ~I ~my mother purchased me a ~2013 Ford Focus 24,000 miles on it in June 2015~I have had it in the shop ~they replaced a chip~it was jerking & heasiting ~it seemed better~ then started acting up again ~I called the service department ~he told me it was was normal for that year ~ it really acts up with the ac on ~then June 2017~Knowing I was having to take a detour ~I had all 4 ti[Show More]I have had ENOUGH ~I ~my mother purchased me a ~2013 Ford Focus 24,000 miles on it in June 2015~I have had it in the shop ~they replaced a chip~it was jerking & heasiting ~it seemed better~ then started acting up again ~I called the service department ~he told me it was was normal for that year ~ it really acts up with the ac on ~then June 2017~Knowing I was having to take a detour ~I had all 4 tires and brakes replaced ,I couldn't get it to accelerate at times my BLOOD Pressure & nerves have had it!! I was & still am living on a prayer ~I was even pulled over by police because he thought I was drunk ~I can't tell you all how many times I almost was rear ended and with all the miles I drive a day and long hours to keep a job! ENOUGH ~ is enough ~I will go to the Ford dealer tomorrow instead of being put on hold during my lunch & break ~ I kept trying to deal with family problems & health issues now Ford neeeds to make good on my car~I bought a Ford because it's made in the USA~and I heard great remarks about them ~especially gas mileage on a Ford Focus 😡

  • AmyAugust 22, 2017 at 3:33 am

    I own a 2012 Ford Focus that has power steering assist issues. This problem has been happening for the past year and I could always remove the key and restart the car and it would be fine. But this past weekend the power steering assist light came on and the wheel is froze-it takes all the strength I have to barely move the steering wheel. I had to have it towed to the dealership and the diagnosis[Show More]I own a 2012 Ford Focus that has power steering assist issues. This problem has been happening for the past year and I could always remove the key and restart the car and it would be fine. But this past weekend the power steering assist light came on and the wheel is froze-it takes all the strength I have to barely move the steering wheel. I had to have it towed to the dealership and the diagnosis is that the rack needs to be replaced at a whopping $1,685.00. I agree that Ford needs to issue a recall about this problem.... I'm so disappointed with Ford and I will never recommend the Ford Focus to anyone considering purchasing this vehicle. I will steer them away!!!

  • TerriAugust 18, 2017 at 12:42 am

    Purchased a 2013 Ford Focus on 09/01/2014. My first payment wasn't even due yet and I had it in the shop on 09/29/2014. I've had nothing put problems. Ford claimed they fixed it. I drive it a lot and I am way over my mileage for the warrenty. Now I have to pay out of pocket to have it fixed. Can't believe Ford doesn't stand behind their product. I'm still making payments on this car to. Making me[Show More]Purchased a 2013 Ford Focus on 09/01/2014. My first payment wasn't even due yet and I had it in the shop on 09/29/2014. I've had nothing put problems. Ford claimed they fixed it. I drive it a lot and I am way over my mileage for the warrenty. Now I have to pay out of pocket to have it fixed. Can't believe Ford doesn't stand behind their product. I'm still making payments on this car to. Making me think twice about letting it go back to the the dealship. What should I Do? Get Lawyer or tell them to come get it. I still owe a lot on it to.

  • AngelaAugust 15, 2017 at 2:19 am

    I have a 2014 Ford Fusion Titanium. I have had problems with the following warning messages: Hill Assist not available, Service AdvanceTrac, Steering Assist Fault Service Required. I have taken this car in multiple times & had these messages documented when taken into a Ford dealership/service department prior to being out of warranty. I just learned that we will need to pay for the diagnosis beca[Show More]I have a 2014 Ford Fusion Titanium. I have had problems with the following warning messages: Hill Assist not available, Service AdvanceTrac, Steering Assist Fault Service Required. I have taken this car in multiple times & had these messages documented when taken into a Ford dealership/service department prior to being out of warranty. I just learned that we will need to pay for the diagnosis because it is now out of warranty. So frustrating! They can't do anything until the warning messages come on for the service department technicians. Meanwhile, there is a lawsuit dealing with this issue.

  • StephenAugust 14, 2017 at 4:33 pm

    I own a 2012 Ford Fusion with the magical number of around 48,000 miles and my car gave me a power steering assist fault error message while hours away from home, on the highway. The dealer gave me a bill for nearly $1,800 to replace this faulty part that Ford should recall.

  • MarinaAugust 12, 2017 at 11:59 am

    I had the same problem happen to me just last week with my Ford Fusion 2013. I was making a left turn and all of a sudden my steering wheel won't budge. I got it towed to a ford dealership and they told me it'll cost $1,800 to fix. Absolutely outrageous that I have to pay for something that isn't even my fault, it's the manufacturer's. I don't understand why ford hasn't had a recall yet. This is a[Show More]I had the same problem happen to me just last week with my Ford Fusion 2013. I was making a left turn and all of a sudden my steering wheel won't budge. I got it towed to a ford dealership and they told me it'll cost $1,800 to fix. Absolutely outrageous that I have to pay for something that isn't even my fault, it's the manufacturer's. I don't understand why ford hasn't had a recall yet. This is a safety hazard considering the fact that I could've gotten into an accident.

  • WilliamAugust 9, 2017 at 1:11 am

    I have a 2012 Ford Focus with same issues it's at dealer now then they took a week to tell me the problem when they already knew what was wrong with it on top of that they want 2300 to repair.

  • JoeAugust 7, 2017 at 2:39 am

    I have a 2011 Ford Fusion, my car had this problem and had a recall. It was repaired around a year ago and now it's happening again.

  • MelissaAugust 5, 2017 at 8:59 pm

    I have a 2010 Ford fusion. And couple of days ago the power steering just went out I also talked to Ford but not recall on it at all they won't do anything but make a report

  • AudreyJuly 28, 2017 at 5:06 am

    108-A Horseshoe Drive My 2012 ford fusion lost electric power steering assist but vin number was not included in recall. Next vehicle I purchase will NOT be a Ford. My car should have been included in recall.

  • BrickJuly 27, 2017 at 11:58 pm

    I am utterly disgusted with Ford. I have a 2014 Ford focus and my power assist steering light has come on. I contacted ford and they did a diagnostic and was told yhe epas(electronic power assist steering rack) needs to be replaced, which of course would cost me $1,945. I purchased the vehicle brand new in 2014 with only 20 miles on it and yes I am out of warranty due to the mileage on the vehic[Show More]I am utterly disgusted with Ford. I have a 2014 Ford focus and my power assist steering light has come on. I contacted ford and they did a diagnostic and was told yhe epas(electronic power assist steering rack) needs to be replaced, which of course would cost me $1,945. I purchased the vehicle brand new in 2014 with only 20 miles on it and yes I am out of warranty due to the mileage on the vehicle because I travel a lot. However, with this known issue it is unbelievable that they are not accepting or calling a recall with this and won't fix it without me paying for it. I pray that this settlement gets resolved and whomever is included in the lawsuit Sue's the hell out of Ford and is compensated very heavily.

  • A-LiseJuly 27, 2017 at 7:31 pm

    I have a 2010 Ford Fusion and I'm having the same problem! So there is a lawsuit yet they've done nothing about it yet?! If something happens while my boyfriend and/or I am driving I'm suing period. This is ridiculous. Recall this year immediately!!! It's not safe.

  • davidJuly 21, 2017 at 12:47 am

    my problem was the same as above some 2012 fusion were recalled but not my vin number. cost about the same 1700.00 nothing from ford how can you c harge 40,000.00 for a car have less than 70,000 miles on it and not accept responsibilety for the fault. next car will not say ford on the front maybe honda.

  • LarryJuly 20, 2017 at 2:47 am

    I have a 2013 Ford Fusion, my wife drives, and only has 18,000 miles on it. The power steering has just went out. Doing some research over the internet, I see that many people have had the same problem, yet Ford refuses to recall and make this right, It's a very dangerous situation, It pisses me off. I hope Ford can see making this right.

  • GeorgeJuly 16, 2017 at 11:29 am

    2012 ford fudion hybrid. Steering went out 0n 7-15-17. Same message. Will take to dealer monday. Looking for info on possible recall.

  • KatyJuly 13, 2017 at 2:06 pm

    I have a 2012 Focus, after multiple trips to the dealer for transmission issues and bills for diagnosis ford finally extended the warranty and covered the cost for tcm to be replaced. A year ago I started to have steering assist failures when starting my car. It was itermitent and not reproducible by the dealership. This week the steering assist failure is no longer intermittent. The dealership st[Show More]I have a 2012 Focus, after multiple trips to the dealer for transmission issues and bills for diagnosis ford finally extended the warranty and covered the cost for tcm to be replaced. A year ago I started to have steering assist failures when starting my car. It was itermitent and not reproducible by the dealership. This week the steering assist failure is no longer intermittent. The dealership states the steering rack needs to be replaced at a cost of $1,700. I was told this issue is under recall on other ford models but not the focus. I called ford who confirmed this information and stated that they work with highway safety to make determinations on recalls and other than logging my complaint there was nothing further they could do. If you are having this issue intermittently it will have a full failure at some point, I would advise getting rid of the car asap. In the four years I have owned this car I have not trusted driving it long distance nor having my teenage daughter drive it. It has been towed multiple times each year leaving me without a car for multiple days each time while the dealership tries to reproduce issues. I am usually told they have not seen or heard of these issues before and appear perplexed yet a google search returns hundreds of complaints on the exact issues. I am very disappointed in Fords lack of an acceptable response to this issue which carries a high safety concern. Does anyone know the results or status of this lawsuit?

  • SamJuly 13, 2017 at 8:03 am

    I have a 2010 Fusion and the power steering locked up on me too, what a damn shame Ford. EVERYONE PLEASE COMPLAIN TO THE NHTSA AT: https://www-odi.nhtsa.dot.gov/VehicleComplaint/

  • BonJuly 12, 2017 at 10:55 pm

    Just happened the other day 7.10. The warning message came on " Steering Loss Stop Safety " I called the Ford Motor Company customer service@866.436.7332 for more information. It would have been covered by the recall with the code 15R01, but the dealer said it wasn't the EPS motor bolt. They ran a diagnostic test that cost about $200 and said that the issue code was C102D instead, so it wouldn't [Show More]Just happened the other day 7.10. The warning message came on " Steering Loss Stop Safety " I called the Ford Motor Company customer service@866.436.7332 for more information. It would have been covered by the recall with the code 15R01, but the dealer said it wasn't the EPS motor bolt. They ran a diagnostic test that cost about $200 and said that the issue code was C102D instead, so it wouldn't be covered by the Customer Service Satisfaction Program. From what I was told, C102D can mean different things. But, because the repair will need to be recalibrated, it can only be done at a dealership. Unless I want to tow my car to another dealership and run another $200 test, I am pretty stuck paying $1600. We only had this car for 4 years and already 4 recalls. I was really proud to buy American made. But now I miss my Honda. I had that car since we first got married. That was over 15 years ago...

  • AshleyJuly 7, 2017 at 1:39 am

    I have a 2010 ford fusion and my low tire preasure light came on the my service advancetrac light came on then my power steering locked up while driving and said service power steering now called and it will be and 1800 dollar fix i have 2 kids and we could have wrecked and ford will not do anything to help fix the issue

  • AnnaJuly 6, 2017 at 7:14 pm

    My 2011 Ford fusion has a electric power steering the reading shows service power steering now. It is too hard to steer. Called ford Dealership about this problem because it is on the recall list for 2011 ford fusions. They tell me it's only by Vin#. But my car is a 2011same as the recall models. Had it looked at. Gonna cost me $1800. I can't afford it. Please help

  • ShellyJune 29, 2017 at 2:44 pm

    I had the same thing on my 2013 for Fusion yesterday. Cannot get in the shop for 3 days and now from what I see I will have to pay 2,000 to get fixed for a Ford issue. This is ridiculous on the newer cars. I don't even have 50,000 miles on my car and this was a huge investment. I guess you have to have a higher up at Ford have this issue or one of their family members before it becomes a con[Show More]I had the same thing on my 2013 for Fusion yesterday. Cannot get in the shop for 3 days and now from what I see I will have to pay 2,000 to get fixed for a Ford issue. This is ridiculous on the newer cars. I don't even have 50,000 miles on my car and this was a huge investment. I guess you have to have a higher up at Ford have this issue or one of their family members before it becomes a consumer issue. I do NOT have that kind of cash to fix a manufacturer's issue.

  • StephanieJune 27, 2017 at 9:10 pm

    I have a 2014 ford fusion and I am having the same issues. I lost power steering and the car said power assist system faulty, the steering wheel became stiff. I took it in to the dealership and they said the steering rack had to be replaced and it'd be $2,000+. I called around to and spoke to various mechanics and the majority of them thought it was odd that it wouldn't be covered under the recal[Show More]I have a 2014 ford fusion and I am having the same issues. I lost power steering and the car said power assist system faulty, the steering wheel became stiff. I took it in to the dealership and they said the steering rack had to be replaced and it'd be $2,000+. I called around to and spoke to various mechanics and the majority of them thought it was odd that it wouldn't be covered under the recall and most thought the dealership just didn't want to replace the steering wheel gear for free and were trying to pull a fast one on me. They all said it was not ok for a car this new(ish) to be having issues such as having the steering rack replaced. I called corporate and they built a case which I am currently waiting to hear back from. In addition I'm having issues with the A/C where cold air blows on the passenger side and hot on the drivers side which I found out it was the AC blend door acutator.

  • LoriJune 19, 2017 at 3:44 pm

    Purchased my 2011 Ford Fusion last October. About a week ago the advancetrack light came on. I have scheduled the two recalls to be fixed thrusday. At one point as I was driving all my dashboard lights came on! I can't afford to have my car break down. What is wrong with ford!

  • NichelleJune 19, 2017 at 12:12 am

    I have a 2012 Ford Fusion , on June 16 my 21 year old son was driving the car he was not far from the house. He said all of a sudden the steering became hard for him to control and maneuver. When he made it home he told me the message "Service Power Steering System Now" was displayed in the message window. So I went online to see if others had similar problems and discovered there were a larg[Show More]I have a 2012 Ford Fusion , on June 16 my 21 year old son was driving the car he was not far from the house. He said all of a sudden the steering became hard for him to control and maneuver. When he made it home he told me the message "Service Power Steering System Now" was displayed in the message window. So I went online to see if others had similar problems and discovered there were a large number of others. I also discovered there was a recall but not for all ford fusion. I had the car towed to the dealership they diagnosed the problem and stated the rack pinion needed to be replace and would cost me $2300 and too top it off I have 3 recalls on my car. I told dealership I will never buy another ford car and will not recommend anyone else to ford. I told the dealership I have never had so many problem with a car. I can't open my car from the inside on the driver side and was told that it will cost me $400 to have fixed, 3 weeks ago my A/C system stop working and now the power steering. I only have one year left to pay on the car. I also told the dealership the last car I had after paying it off I drove that car for 12 more year with only minor wear and tear repairs. I can't understand why all these cars were not listed to this recall if we all are experiencing the same problems as other models that was recalled. If the other models are having the same problem why is this not a safety issue to include the other models.

  • AmyJune 12, 2017 at 6:30 pm

    Same thing happening to my 2010 Ford Fusion. Shame on you Ford!!!!!!!!!!

  • ChrisJune 12, 2017 at 5:22 pm

    My 2012 Ford Fusion was on the recall list. number 15S18, Received a letter in November 2016. The auto was taken to a local dealer in March 2017 to service the recall. I have had continuous steering problems since then. The car has had a tendency to continuously steer left requiring a firm hold on the steering wheel to track straight on the highway. Thinking, that something might have been damage[Show More]My 2012 Ford Fusion was on the recall list. number 15S18, Received a letter in November 2016. The auto was taken to a local dealer in March 2017 to service the recall. I have had continuous steering problems since then. The car has had a tendency to continuously steer left requiring a firm hold on the steering wheel to track straight on the highway. Thinking, that something might have been damaged from hitting a pothole, I planned to check front alignment later on. On Tuesday, June 5, 2017, the car was taken to my local Ford Dealer for routine service check and oil change. While driving away from the dealer I experienced an acute tendency for steering to the right, much more effort required to keep the car from darting toward the right. (Opposite from before). A scheduled appointment was made to check the front alignment two days later, on Thursday. While driving to this appointment, the Power Assist System suddenly failed with a warning "Service Power Steering System Now". I had to have the car towed to the Ford Dealer garage where it still remains until something is resolved to have Ford Motor Company replace the complete steering linkage and electric/electronic module at their cost. Tentative cost amounts to over $1,000 for the repair. I can not afford this, being on a retirement budget.

  • LindaMay 20, 2017 at 8:31 pm

    I have a 2010 Ford Fusion and the Power Steering Shift warning came on. Took it to dealership and $1400 to fix. I am a senior citizen and on a fixed income. What to do???

  • SaminaApril 29, 2017 at 8:24 pm

    I have a 2010 Ford Fusion and my power steering went out. We changed the bad battery we had and thought the problem would be fixed. Diagnosing the vehicle cost $75-140. The repairs are between $1200-1800. I can't​afford this, I live on a monthly income, after paying my bills including my car note I don't have anything left especially to fix something like this with Ford being aware of the problem.

  • AndriaApril 20, 2017 at 3:22 pm

    My daughter just bought a 2012 ford Focus and her power steering assist fault went out. Now I am extremely concerned because anything could of happened to my baby and my grandchild. Ford Company you guys need to hear us with these complaints before someone get killed or badly hurt. You know that this is a dangerous situation just fix the problem.

  • BryonApril 10, 2017 at 5:20 pm

    Ford EPAS failures are caused by thermal stress in engine compartment. Ford engineers implemented EPAS assembly in close proximity to high-temperature heat sources. Problem has nothing to do with internal conformal coating or connector misalignment. EPAS failures are not associated with single vehicle model or year; units are installed across various Ford models since 2008 with millions of identic[Show More]Ford EPAS failures are caused by thermal stress in engine compartment. Ford engineers implemented EPAS assembly in close proximity to high-temperature heat sources. Problem has nothing to do with internal conformal coating or connector misalignment. EPAS failures are not associated with single vehicle model or year; units are installed across various Ford models since 2008 with millions of identical failure dispositions. Replacement EPAS units do not address real failure disposition, and thus will fail in future. Ford and NHTSA inner circles are fully aware of issue, and have intentionally misrepresented nature of engineering defect for years. You as a Ford consumer are being defrauded and placed at risk of death or serious injury, Just read the hundreds of complaints concerning EPAS failures, and the associated vacuum of action from Ford and the NHTSA.

  • JonApril 6, 2017 at 4:35 am

    Same issue as everyone above. Can someone please post links so that all of us can submit complaints, the more the merrier!

  • DesireApril 1, 2017 at 4:38 pm

    Steering assist fault message appeared as I was backing up and the wheel locked up. I was so scared to have my kids in the backseat and such a thing happens. We almost backed into a deep ditch! Good thing I tried the wheel when the message appeared otherwise I would have brake too late & would have slip all the way down. The repairs for this steering assist fault issue is $1,400

  • PatriciaMarch 29, 2017 at 2:05 pm

    "Power steering assist fault" light came on my 2010 Ford Fusion; I could not move the wheel. My car is in the shop now to get fixed, is going to cost $1800 to repair. Not sure why Ford will not issue a recall, it is obviously a major problem for Ford car owners!

  • EDWINMarch 27, 2017 at 2:04 pm

    2012 Ford Fusion SE. This morning while driving my son to school the SERVICE POWER STEERING NOW (ADVANCETRAC) warning came on, steering the car was nearly impossible, "Almost got into accident...with my son in the car..." I dropped car off at the ford dealer, i have read that there are recalls due to this steering power issue, but on certain fusions? If this is not fixed by ford there will be leg[Show More]2012 Ford Fusion SE. This morning while driving my son to school the SERVICE POWER STEERING NOW (ADVANCETRAC) warning came on, steering the car was nearly impossible, "Almost got into accident...with my son in the car..." I dropped car off at the ford dealer, i have read that there are recalls due to this steering power issue, but on certain fusions? If this is not fixed by ford there will be legal action..

  • EricMarch 21, 2017 at 8:59 pm

    Just had "power steering assist fault" light come on my 2010 Ford Fusion Hybrid. Could not move the wheel. Turned car off and on and then steering was back to normal. Though from what I am reading, it is just a matter of time until it fails. Maybe we ought to do a class action lawsuit.

  • ChaseMarch 19, 2017 at 8:22 pm

    That's crazy this just happened to me today on my 2010 fusion. I changed the battery last week and today my power steering goes out along with advance Trac warning light on.

  • JayMarch 17, 2017 at 2:22 pm

    sudden loss of power steering last night in my 2011 Ford Fusion. 114,000 miles. There should be a recall

  • DevonMarch 16, 2017 at 4:29 pm

    My 2013 Ford Fusion SE did this late thursday 3/9/17. There’s a recall for the steering bolts on it but they said my steering gear is shot. They’re saying it’s going to cost $1600 to fix. So they cleared the codes and my power steering is back but they said eventually it will happen again. I’m not happy with how much it’s going to cost especially if they knew about this issue for so long

  • DevonMarch 14, 2017 at 9:07 pm

    My 2013 Ford Fusion SE did this late thursday 3/9/17. There's a recall for the steering bolts on it but they said my steering gear is shot. They're saying it's going to cost $1600 to fix. So they cleared the codes and my power steering is back but they said eventually it will happen again. I'm not happy with how much it's going to cost especially if they knew about this issue for so long

  • ElizabethMarch 11, 2017 at 6:53 pm

    My power steering service light came on and then the adbance trac system. I was driving on a highway in a snowstorm last night. I am a single mother. I would like more information to assist my family.

  • TracyMarch 8, 2017 at 2:47 pm

    after changing the battery on my 2012 Focus, I started getting the steering assist fault message when starting. so far, I am able to turn it off then back on and all is well. waiting for the day when that trick doesn't work.

  • JanMarch 7, 2017 at 3:51 pm

    Just had my 2010 Ford Fusion towed yesterday because the steering wheel was frozen and I had a "Power Steering Assist Fault" message! The local Ford dealership ran the diagnostics and told me it failed the test. . .that I need new steering gear. And, I can have it fixed to the tune of $1,700 for parts and labor!

  • tashaMarch 6, 2017 at 2:04 pm

    I HAVE 2010 FUSION AND I ALSO HAD THE MESSAGE OF POWER STEERING ASSIST FAULT. GO TO WORK AND COULDN'T GET HOME.. NO POWER STEERING. I HAD THE CAR FOR MAYBE 3MONTHS AND THATS CRAZY.. $1,500-2,400 TO GET FIXED. THERE SHOULD BE A RECALL AFTER READING SO MANY COMPLAINTS. I HAD NO IDEA... AND THE CAR WAS A GIFT!

  • cassandraMarch 3, 2017 at 7:39 pm

    i have a 2010 ford fusion and my power steering used went out with no warning do they have a recall on the power steering i am seeing a lot of complaints about the same problem i am having.

  • TomFebruary 17, 2017 at 2:00 pm

    2012 Ford Fusion power steering (EPS) went out while driving 70 MPR on freeway. Huge recall on this issue by Ford but our car is not included. ~$2k to fix. Shame on Ford for not taking responsibility for their safety defects. Will NEVER buy another Ford. Called Ford and they say it's not a safety issue because it's not covered under their safety recall. Unbelievable.

  • VictorFebruary 15, 2017 at 8:33 pm

    Same issue happened with my 2010 Ford Fusion Hybrid this week --- power steering, braking is not working --- upon looking at all the available information online, these incidents are entirely too common and there should be a recall or fix ASAP

  • DionteFebruary 13, 2017 at 12:24 pm

    My car just locked up on me while on my way to work smh I just started this job and now I can't get to work wtf... I'm waiting for the shop to open now.

  • JeffFebruary 9, 2017 at 5:24 pm

    Same issue on my 2015 fusion with 46,000 miles. I've called and emailed the dealer, still waiting for a response.

  • RichardFebruary 9, 2017 at 1:07 am

    The EPS went out in my 2012 Focus too. Summer of 2016, I was backing out of my driveway, and it just totally went out. Got an error on the dash and no power steering. If it's been recalled in other ford vehicles...why not the Focus? It cost me over $1500 and the dealership (in a rather small town) told me they had already done 4 others with the same problem....and that was just one small dealer[Show More]The EPS went out in my 2012 Focus too. Summer of 2016, I was backing out of my driveway, and it just totally went out. Got an error on the dash and no power steering. If it's been recalled in other ford vehicles...why not the Focus? It cost me over $1500 and the dealership (in a rather small town) told me they had already done 4 others with the same problem....and that was just one small dealership in one small town and last summer!!!! Hope the class-action gets em!

  • AngelinaFebruary 4, 2017 at 11:53 am

    I had a code low tire pressure light checked tires and they were fine. Yesterday, other than my light for the tires I started my car after work and my cars steering was really hard I had a code power assist default steering indicator light as well as advancetrac indicator came on. My car is a 2010 Ford Fusion.

  • GreerJanuary 31, 2017 at 2:41 am

    Was on the freeway interchange last week and the power steering warning indicators came on as well as the power steering went out on our 2010 Ford Fusion. Disheartening that Ford is not assuming any responsibility in this situation.

  • GabbieJanuary 28, 2017 at 9:20 pm

    This morning, I put my 2012 Ford Focus 88K miles) in reverse to back out out of my driveway and my steering wheel and brakes just locked up while my car was IN REVERSE! The dash showed "(i) Steering Assist Failure" The Ford dealership said they couldnt assist unless the car DUPLICATED the error message. WHAAAAAT!!? Can you imagine the TERROR I was in watching cars go by not knowing I'm headi[Show More]This morning, I put my 2012 Ford Focus 88K miles) in reverse to back out out of my driveway and my steering wheel and brakes just locked up while my car was IN REVERSE! The dash showed "(i) Steering Assist Failure" The Ford dealership said they couldnt assist unless the car DUPLICATED the error message. WHAAAAAT!!? Can you imagine the TERROR I was in watching cars go by not knowing I'm heading for them and theres NOTHING I can do about it?? My mom filed complaints with Ford and the NHTSA today. There was a recall in 2015 for sudden power loss (EPAS) in nearly 400K 2010-2012 Fords, but they didnt recall the Focus.

  • DarekJanuary 24, 2017 at 7:53 pm

    I was driving. And there was no warring anf the car tride to shift its self from anty shid and shid capabilities and the power stering pump broke.

  • SherriJanuary 24, 2017 at 5:32 pm

    My light for power steering came on just this past Sunday. I shut off my car and restarted it and I had my steering back. I took it in today to have the dealership look at it and they said its the Steering gear. 1800 to fix. HELP! I am a single mom of one in college I cant afford that.

  • DianaJanuary 18, 2017 at 10:54 pm

    I drive 2010 Ford Fusion Dec 9th, 2016 without warning, the service power steering now AND service advancetrak message came on. Lost all power steering. Ended up at the Ford Dealer after taking it to another repair shop that could not fix it. $1800 bucks later it was "fixed". One month later, Jan 12th, 2017 the SAME THING is happening, the car is back at the ford dealer being repaired again,[Show More]I drive 2010 Ford Fusion Dec 9th, 2016 without warning, the service power steering now AND service advancetrak message came on. Lost all power steering. Ended up at the Ford Dealer after taking it to another repair shop that could not fix it. $1800 bucks later it was "fixed". One month later, Jan 12th, 2017 the SAME THING is happening, the car is back at the ford dealer being repaired again, this time at no charge. Shame on Ford for not stepping up and recalling these cars for a no charge repair

  • AudreyJanuary 18, 2017 at 2:30 pm

    I have a 2010 Ford fusion my service system light came on and soon after my power steering went out while I was on the highway and it kept jerking to the left and right luckily I wasnt in a car accident considering I was going 70 mph there's no way I'm paying $1200 to have this fixed I don't have $1200 laying around

  • AlbertoJanuary 14, 2017 at 4:22 pm

    My "service advancetrac system" light came on, then later that day, "service power steering now" came on and i had no power steering. If the bill is $1k+, thats ridiculous. If this is a known problem, why wouldn't they fix this.

  • BrookeJanuary 10, 2017 at 3:41 pm

    My 2010 Ford Fusion stated that I had low tire pressure went and had all my tires checked and filled, they pulled it out for me and POOF no power steering at all. Had to have it towed to the Ford dealer, and now I'm looking at a $2,000 repair bill as a college student. You think that your buying a quality car being a hybrid and better for the environment and then it bites you square in the butt[Show More]My 2010 Ford Fusion stated that I had low tire pressure went and had all my tires checked and filled, they pulled it out for me and POOF no power steering at all. Had to have it towed to the Ford dealer, and now I'm looking at a $2,000 repair bill as a college student. You think that your buying a quality car being a hybrid and better for the environment and then it bites you square in the butt!

  • StephenJanuary 9, 2017 at 9:40 pm

    I own a 2010 Ford Fusion, I lost my power steering while driving, luckily, there was no accident. I took my Fusion to a Ford dealership and it cost me around $1,900.00 to have it repaired. It's my understanding that Ford is aware of this malfunction and they have changed the design of this part multiple times. If this is the case, I certainly believe they should recall all vehicles with this part[Show More]I own a 2010 Ford Fusion, I lost my power steering while driving, luckily, there was no accident. I took my Fusion to a Ford dealership and it cost me around $1,900.00 to have it repaired. It's my understanding that Ford is aware of this malfunction and they have changed the design of this part multiple times. If this is the case, I certainly believe they should recall all vehicles with this particular steering mechanism. I would like for Ford to reimburse me for the costly repair. I'm grateful that no one was injured .

  • LonJanuary 4, 2017 at 2:51 pm

    My 2010 Ford Fusion power steering completely failed. Contacted both the dealer and Ford, neither are willing to help, leaving me to pay a $1300 repair of a problem that is obviously a mnfr defect. Never buying another Ford.

  • sharonJanuary 2, 2017 at 4:09 pm

    has anybody have problems with brakes on 2008 fusion

  • MikeDecember 23, 2016 at 3:34 pm

    We have a 2104 Fusion and were driving to Chicago from FL when the power steering went out. We managed to get the car to a dealership in Knoxville.....needs an $1800 fix.....since we are "stuck" have authorized the repair. But certainly not happy with a car out of warranty.....

  • DebbieDecember 22, 2016 at 2:16 pm

    Went to start our 2010 Ford Fusion and same issue as above. Power steering light came on and could not go anywhere. This occurred out of the blue. No warning, nothing. We don't have 1800+ dollars to shell out for this type of repair.

  • johnDecember 17, 2016 at 12:59 am

    I have a 2010 ford fusion and the stering went and couldn't turn the wheel.Called ford company to no avail.they would rather you get killed then spending the billions they make.all I want them to do is fix the problem.i don't care about any extra just fix it.I don't have the money too fix it because its expensive .john

  • NickDecember 14, 2016 at 7:28 pm

    How do I get involved? 138k, not a good experience myself. 2010 fusion 3.0

  • JessicaDecember 12, 2016 at 4:16 pm

    Power steering went out almost causing me to wreck. Service power steering now and traction light came on

  • gencDecember 9, 2016 at 5:11 am

    I start using ford fusion to training novice drivers and bum power steering lost its such shame we build vehicle like this no wonder all driving schools use Toyota

  • JoanieDecember 8, 2016 at 6:59 am

    I had just had a procedure an injection in neck two weeks before. Driving from store turn into apt complex power steering went out I hit post have to have procedure over I am in a lot of pain I hirt so bad. Death trap

  • MelissaDecember 6, 2016 at 6:11 pm

    2012 Ford Focus, power steering goes out on occasion. After reading all of these posts I don't understand why this isn't recalled! Please tell me how to join this lawsuit.

  • KathyDecember 6, 2016 at 1:49 am

    I bought a 2012 Ford Focus for my 16 year old son and the power steering assist malfunction light came on. I took it into the shop and they could not diagnose the problem because the code disappeared after the car was restarted. Now the light in on all the time and the dealership says 1700 dollars to fix and recommend I trade in my paid for car for a new one with a payment. Not sure how they fi[Show More]I bought a 2012 Ford Focus for my 16 year old son and the power steering assist malfunction light came on. I took it into the shop and they could not diagnose the problem because the code disappeared after the car was restarted. Now the light in on all the time and the dealership says 1700 dollars to fix and recommend I trade in my paid for car for a new one with a payment. Not sure how they figured I would buy another defective car with no guarantees to they would ever fix a problem that come. I would like information on joining this class action suit. It makes no sense for them to leave out the ford focus when they recalled cars for this same problem.

  • JosephNovember 30, 2016 at 4:53 pm

    After 5 year ownership and 100k miles driven, I am experiencing what feels like a locking steering when the car first turns on. Is this the beginning premature steering failure associated with the EPAS unit? I was thinking of passing this car to my 15 year old daughter but after reading about all the failures maybe not!

  • JeromeNovember 29, 2016 at 10:28 pm

    I was trying to google tracking malfunction...because my wife just had a low speed accident she ran into the back of a fed ex truck. She stated that the breaking started making this rough noise and a orange sign popped on saying advance tracking car wouldnt slow down all the way causing her to run into the back of that fedex vehicle. There is some front in damage to our 2012 ford fusion just some [Show More]I was trying to google tracking malfunction...because my wife just had a low speed accident she ran into the back of a fed ex truck. She stated that the breaking started making this rough noise and a orange sign popped on saying advance tracking car wouldnt slow down all the way causing her to run into the back of that fedex vehicle. There is some front in damage to our 2012 ford fusion just some scrapes on the fedex truck. I came across this class action lawsuit by accident. How do we move forward in going on with the lawsuit or get added to the complaint!!!!

  • StephanieNovember 27, 2016 at 5:45 am

    I have 2010 Ford Fusion as well. On Thanksgiving I went to leave and when I went to back up a service power steering now and a advancetrac service light came on. I have to get it towed to the Ford dealership on Monday. After reading all these comments I am really nervous about the outcome.

  • SheilaNovember 21, 2016 at 8:42 pm

    I have a 2010 Ford Fusion SE 4cyl and the power steering went out suddenly. Thank GOD my son and I had just pulled into our apartment complex. Can I join or add my name to the list of dissatisfied customers with Ford. No warranty what am I going to do? How am I going to get back and forth to work? Tell me what I should do FORD??

  • johnNovember 21, 2016 at 11:09 am

    its not just the 2010 and on cars a lot of uk cmax modals from 2003 on had electric steering and get the locking steering you have to yank on it to get it to move from the center position, not always with the warning message people have been told rack or pump or wiring is at fault but what some people have found is change the steering angle sensor and it sorts itself out

  • SarahNovember 19, 2016 at 4:50 pm

    2012 ford fusion SE. Diving on the highway yesterday when my steering locked up and almost caused me to get in an accident. My service advancetrac and service power steering now then began flashing. I would like to get in on this.

  • CaesarNovember 18, 2016 at 6:37 pm

    2014 Ford Fusion- 57k miles- Power Steering Assist Failure- how can I join. No longer under warranty and not included in the original recall issued. Car is financed and now undrivable.

  • HarlanNovember 17, 2016 at 4:27 pm

    Power steering assist fault light camp on this morning in my wife's 2010 Ford Fusion. Lost all control of the vehicle. Recall for the same thing on the 2011 and 2012 but not 2010. Makes no sense, don't have that kind of money to fix it. Would like to be included in the lawsuit.

  • DanielleNovember 17, 2016 at 3:41 pm

    I have a 2010 Ford Fusion & is having the same problem. I would like to be added

  • AmandaNovember 16, 2016 at 6:08 pm

    I was driving home from work and my car over steered as I turned a corner causing me to almost go off the road. 2010 Ford Fusion 106xxx miles powersteering failed. How can I get in on this?

  • DavidNovember 16, 2016 at 5:24 am

    I just had power steering fail while driving with my daughter and wife. I suddenly got a message that said to "service power steering now," and I lost electronic power steering on my 2010 Ford Fusion. I am going to contact a shop for repairs as the vehicle is no longer safe to drive. I wish to be included as a plaintiff in the class action suit.

  • irenaNovember 14, 2016 at 1:51 pm

    2012 fusion power steering went out in June 2016. Now between Oct. And Nov. 2016 power steering has gone out 3 times. Dealership never has loaners.

  • PennyNovember 11, 2016 at 3:55 am

    I have a 2011 fusion and the power steering quit working while taking my kids to school. Drove the car straight to ford and they said the steering gear unit was bad and replaced it under the recall. Drove the car home which was about 10 miles and the same light came back on. The car is back at ford again for the third time and they are telling me they don't know what is wrong with it.

  • EdwardNovember 11, 2016 at 3:23 am

    2011 Ford fusion is at the shop now and they cant seem to fix it. Power steering and advance trac light on . I went into a ditch trying to turn when I lost power steering. Replaced the unit but still same problem. This is like driving a time bomb around just waiting for it to go off .

  • DethraNovember 9, 2016 at 6:03 pm

    I was driving home and the steering became stiff. Luckily I pulled into the garage. I went back out to my 2012 fusion and couldn't turn left or right. I have 48,659 miles on it. Had it towed to Ford a

  • JoeyNovember 6, 2016 at 12:49 am

    2014 ford fusion. 75k miles steering not gone out fully but while driving it will get tight off and on and in the middle of a turn it will feel like the wheel starts fighting me. How can I get added to this?

  • CharlesNovember 1, 2016 at 4:03 pm

    My power steering went out at 77,000 miles on my 2010 Ford Fusion. Had to have my car towed. An expensive repair.

  • CarlyOctober 31, 2016 at 8:38 pm

    I have 2010 fusion power steering fault Ford says it 1537.00 to fix!

  • JackieOctober 28, 2016 at 4:08 am

    Just over 100,000 miles the steering went out for the 5th time on my way to church. The ford dealer said they fixed it. The car is not derivable. I really don't know what to do with the car at this point and now our warranty is up back and forth to the dealer a patch butt no fix..

  • TammyOctober 27, 2016 at 5:47 pm

    I have a 2012 Ford Fusion, I bought it used, I received the recall letter about the power steering assist fault msg, and went to dealership and had the software updated, after this fix, I received a power steering assist fault msg when starting my car, I turned the car off and restarted, msg hasn't come up since, also to note I received a msg of low tire pressure and since found through research t[Show More]I have a 2012 Ford Fusion, I bought it used, I received the recall letter about the power steering assist fault msg, and went to dealership and had the software updated, after this fix, I received a power steering assist fault msg when starting my car, I turned the car off and restarted, msg hasn't come up since, also to note I received a msg of low tire pressure and since found through research that this is connected to the power steering assit fault

  • sarahOctober 27, 2016 at 1:14 am

    Just over 110,000 miles... the power steering just recently started squealing. I don't know what to do

  • AmandaOctober 26, 2016 at 6:13 pm

    2013 Ford Fusion steering failure as well..Still no recall as if 10/26/16

  • deanOctober 17, 2016 at 10:33 pm

    2012 fusion just paid ford 1900$ to fix the electronic steering assist replaced. After of course I realize there's a lawsuit on my porblem

  • DanOctober 17, 2016 at 4:22 pm

    I have a 2010 Ford Fusion and the power steering assist fault code has come up several times and then stayed on. What I think is crazy is that there is a recall for the same problem on the 2011 and 2012, but not the 2010. Makes no sense at all.

  • JeannineOctober 14, 2016 at 10:22 pm

    Have a 2012 Ford fusion and first reset the power steering, then had to replace the whole assy 30 days later again my power steering goes while driving home from work I can't afford this and something needs to be done why are they replacing faulty parts with faulty parts never had so many issues with a car before in my life will never own another ford

  • VickiOctober 14, 2016 at 7:41 pm

    2012 Ford Focus power steering went out on my 19 year old daughter when she was driving from work. She almost ran into another car. Took it to local ford dealer in Augusta Georgia cost given to fix is over 1700.00. What 19 year old has this kind of money???? This is a known problem and FORD WILL NOT FIX IT. This is unsafe for anyone to drive.

  • BrandieOctober 14, 2016 at 3:33 pm

    Same issue with my vehicle. I have also went to the department of transportation to file a complaint to trigger the recall for the power steering assist fault. Add me to the list as well! https://www-odi.nhtsa.dot.gov/VehicleComplaint/

  • TimOctober 12, 2016 at 3:59 pm

    Drove my wife to work and service advancetrac along with service power steering came on. We stopped for gas and when i turned the car back on power steering was completely gone and it said service power steering now. Thank god it happened at the gas station and not while driving. I don't have the money to fix it though. Why isn't the 2010 Fusion i have part of the recall?

  • PatriciaOctober 12, 2016 at 11:17 am

    We have a 2010 Ford Fusion and the power steering assist fault code has come up twice. My college age daughter drives this car. Two weeks ago while she was out of town, the power steering went out. She drove the car 2 hours home with no power steering. No warning it is about to happen. Is it too late to join this suit!? We know the 2011-2012 were recalled. Why wasn't the 2010 with the exact same p[Show More]We have a 2010 Ford Fusion and the power steering assist fault code has come up twice. My college age daughter drives this car. Two weeks ago while she was out of town, the power steering went out. She drove the car 2 hours home with no power steering. No warning it is about to happen. Is it too late to join this suit!? We know the 2011-2012 were recalled. Why wasn't the 2010 with the exact same problem?

  • SheilaOctober 10, 2016 at 9:41 pm

    2010 Ford Fusion. “Service Power Steering”, “Service Advancetrac” , and the yellow car sliding light came on then power steering went out. Thank GOD I didn't get in an accident with my son. How do I get in on this lawsuits?

  • ColleenOctober 10, 2016 at 12:31 pm

    My power steering went out after low tire pressure light can on lost all control have power steering indicator light as well as advancetrac indicator light how do I get include in lawsuit. My car is 2010 Fusion

  • J. KeaganOctober 10, 2016 at 9:32 am

    2010 Ford Fusion, same thing. Power Steering failure just this weekend (8 October 2016).

  • TimOctober 7, 2016 at 6:20 pm

    52,000 miles 2012 Ford Fusion SEL "Power Steering Assist Fault", "Service Advancetrac" , and the yellow car sliding light. Happened as I left work for a 1 hour 40 minute commute home this morning. I am glad I made it with no power steering, slowly.

  • DawnOctober 6, 2016 at 6:10 pm

    Is it possible to join this lawsuit? I've had this occur to me when I start up my car and it's like driving through concrete. Not a pleasant experience.

  • ColtonOctober 4, 2016 at 8:09 pm

    I had to just go pick my wife's car up because this just happened to her driving to work. Thankfully she already had dropped are kids off. Also I am a mechanic of many years and I will no longer let her or my children in this car and demand she get rid of this death trap

  • LisaOctober 1, 2016 at 1:32 am

    I have a 2010 fusion and the light reads "power steering assist failure " it comes on at random times and the power steering goes out. I get scared! And they sent me a recall for the passenger airbag!

  • LisaOctober 1, 2016 at 1:31 am

    I have a 2010 fusion and the light reads "power steering assist failure " it comes on at random times and the power steering goes out. I get scared!!

  • JeffSeptember 29, 2016 at 4:06 pm

    My fiancée experienced total power steering loss. 2010 Ford Fusion. She barely navigated off the road safely.

  • JonSeptember 28, 2016 at 2:35 am

    Power steering failure at 53,000 miles while driving the car and saved by the grace of God that I did not crash!!!

  • JerrySeptember 27, 2016 at 4:04 pm

    I almost had a. Head on Collison. When I turned to the left for a store with on coming traffic and the steering stopped working . Very scarey

  • DonaldSeptember 25, 2016 at 2:47 pm

    Steering assist failure, came and went intermittently since about 60k miles now at 152k it's completely gone. I'm seeing 1500-2000 repairs online. I can't afford that.

  • JerrySeptember 21, 2016 at 1:31 pm

    2011 fusion steering control stops at 70mph I pulled over, very scarey

  • RogerSeptember 21, 2016 at 4:22 am

    2014 Ford Fusion Steering failure

  • LatoshaSeptember 19, 2016 at 11:40 pm

    2010 Ford Fusion 68K miles, power steering recently went out. No warranty. How can I join?

  • NadineSeptember 19, 2016 at 4:38 pm

    I have a 2010 Ford Fusion that isnt on the recall list and yet its gonna cost $2200 after tax to fix...I would like to join the lawsuit action.

  • RubenSeptember 17, 2016 at 3:42 pm

    I have a 2010 Ford Focus my steering went out and almost cause an accident. I had to have my racking pin replaced at Midas which cost me over 1,100 not even a year later it happens again. I work and go to school and I have a family but now I"m scared to drive this car. What do I need to do to join this lawsuit.

  • ShannonSeptember 16, 2016 at 3:27 am

    Steering went out on my 2012 Ford Focus almost causing an accident. After many transmission issues and now this I'm scared to drive this car. I would like to know what I need to do to join this lawsuit.

  • MonicaSeptember 15, 2016 at 4:53 pm

    i would like to join the lawsuit also..my 2011 fusion power steering went out as i was going to my mom's house the scarest thing ever

  • BrendanSeptember 15, 2016 at 3:03 am

    My 2010 Fusion's power steering went out while my wife was driving. By the looks of things I might need to be apart of this lawsuit. What do I need to do?

  • PSeptember 14, 2016 at 3:21 am

    I just had mine repaired, and today, 3 days later it happened again. I want to join lawsuit also, I can't afford another $1400.

  • WilliamSeptember 12, 2016 at 4:34 pm

    I would like to join this lawsuit to mine went out in may 2015 and was fixed. and now mine is back at ford for the same thing in 9/2016 something needs to be done

  • CarolinaSeptember 9, 2016 at 3:09 pm

    I'm having the same issue and I would like to join this lawsuit as well. Electronic steering went out and I'm being told that the rack and pinion needs to be replaced plus an alignment for a total repair estimate of about $1800.

  • nicoleSeptember 8, 2016 at 7:25 pm

    JUST PAID 1900$ TO GET POWER STEERING ASSIST FAULT. 2010 FORD FUSION. THIS IS INSANE. HOW CAN I JOIN???

  • JoshuaSeptember 8, 2016 at 1:45 pm

    I am having the same issue right now Ford told me It will be over 2000 to fix. How can I join?

  • TracySeptember 7, 2016 at 9:05 pm

    How do I join the Lawsuit?

  • AnnaSeptember 7, 2016 at 4:36 pm

    I have a 2012 ford focus and I shod like to join this lawsuit

  • TeddySeptember 7, 2016 at 1:55 am

    62k miles on 2012 focus. Steering assist problematic. Hope mfg warranty covers repair. TMC changed out a few months ago, thankfully it was covered

  • TawandaSeptember 6, 2016 at 11:31 pm

    I have 2011 Fusion SE that the power steering went out on it this past weekend . I have called several dealers and also went too the different auto stores to buy the fuses no luck . Now I am out of a car still owing a car payments .

  • jennSeptember 6, 2016 at 5:21 pm

    2010 fusion. This is the second time lost power steering. Replaced battery last time and it worked. Not as lucky this time. I also had to replace transmission at 160,000 kms..warranty ran out. I had car in garage from 4 months on after I bought it re transmission. They kept telling me it was fine. Ford Canada did nothing for me !! Totally disgusted yet again.

  • SandiSeptember 2, 2016 at 6:31 pm

    I purchased a 2014 focused 2 years ago and 135 past the warranty my steering went out. How do I go about joining this lawsuit

  • BrandonAugust 31, 2016 at 5:04 pm

    Having the same problem with my step sons 2010 ford fusion please let me know what I can do about this

  • KevinAugust 31, 2016 at 3:41 am

    My 2013 Ford Focus SE is sitting at a Ford dealership in Florida awaiting repair. At less than 58,000 miles I certainly was not expecting the car to experience such a major malfunction as loss of power steering. I'm furious about the $1700 repair bill.

  • scottAugust 29, 2016 at 1:28 pm

    I have a 2010 ford fusion which has the same power steering issue and would like to become involved in class action suit. ridiculous that they recall 2011 on up and 2010 has same known issue!!

  • JosephAugust 29, 2016 at 9:10 am

    I've recently had this very issue with my 2010 ford fusion hybrid. The power steering just went out while I was turning on to a highway. Please tell me it is not to late to join this lawsuit, the cost of repairs to my vehicle have really put me in a bind.

  • EDWARDAugust 27, 2016 at 1:23 am

    I haven't had an issue yet but I have always felt like the steering was off because it pulls to the left a little bit. I kept thinking the road was messed up because it's a brand new carit shouldn't have anything wrong with it. Sign me up

  • SAugust 22, 2016 at 2:13 pm

    I have a 2014 Ford Fusion Titanium. The EPS - power steering locks up and I can not do anything about it.

  • EboniAugust 20, 2016 at 11:51 pm

    I would like to join the law suit my power steering just went out on my 2010 ford fusion And my advanced traction light came on. This is too costly and it was very dangerous there was no warning.

  • CherylAugust 20, 2016 at 10:26 pm

    I woul like to join the law suit. I have a 2010 ford fusion. I was on a highway when my epsa went out and wet roads. My advance track and engine light came on as soon as my power steering went out.

  • DianneAugust 19, 2016 at 11:28 pm

    I have been having problem with my Ford Focus with the power steering just locking down while driving I carried it to Ford and the said I needed a new battery. The power steering assist malfucation did it again in my yard had to have it towed to Ford now they say it is going to cost me $1700 to put in a new power steering control module and the car only has 51,282 miles it is a 2012 Ford Focus.vi[Show More]I have been having problem with my Ford Focus with the power steering just locking down while driving I carried it to Ford and the said I needed a new battery. The power steering assist malfucation did it again in my yard had to have it towed to Ford now they say it is going to cost me $1700 to put in a new power steering control module and the car only has 51,282 miles it is a 2012 Ford Focus.vin#1FAHP3F27CL130729

  • TanyaAugust 16, 2016 at 5:31 pm

    I purchased a 2014 Ford Fusion a year ago. In July 2015 I had a steering rack with bolts/ clamps replaced due to a recall by Ford. It is now August 2016 and I drove my car from Charlotte, NC to Buffalo, NY and now I am stranded in Buffalo because I lost all power steering. Basil Ford claims that the part is "faulty" again after a year and I am responsible for the repair. I was never told that the [Show More]I purchased a 2014 Ford Fusion a year ago. In July 2015 I had a steering rack with bolts/ clamps replaced due to a recall by Ford. It is now August 2016 and I drove my car from Charlotte, NC to Buffalo, NY and now I am stranded in Buffalo because I lost all power steering. Basil Ford claims that the part is "faulty" again after a year and I am responsible for the repair. I was never told that the steering rack had a 12 month 12,000 year warranty on it. I never knew that after a recall part was replaced that it could go bad again and it would be my responsibility. You would think that after it was fixed there should be no more problems. The part went "faulty" after a few weeks of the warranty being expired. What I don't understand is how can they say that I am liable and the part was "faulty" to begin with? I was also informed by Ford that they are the first company to try out this new power steering rack... I'm sorry to inform everyone that we are guniea pigs for their project and they are learning and correcting the problem at our expense. My repair is going to cost $2000. What's really funny is that before they even looked at my car it was stated by the service rep that if it was the steering rack that I would be held responsible. I felt that was strange because they hadn't even put it on the diagnostic machine yet! Basil Ford claims that there is no fault on their behalf and everything was done perfect on their end. I also questioned them and asked if they could assure me that the new part that was installed wasn't "faulty" too? I called Ford customer care to see if they would be able to help resolve my issue. Needless to say my issues and complaints have fallen on deaf ears.... I thank God that I made it to my destination before I lost all steering. I could've been hurt or even killed! Something needs to be done to stop these heartless people! Oh and by they way when I took it to the dealer to be fixed there was yet another recall on another faulty part that needed to be fixed! You gotta love it....... I would love to join this lawsuit!

  • JimmieAugust 15, 2016 at 5:21 pm

    I have 2010 fusion power steering went out for no apparent reason. I would like to join lawsuit.

  • MarioAugust 13, 2016 at 11:47 pm

    I would like info on this law suit please! I persuaded the woman to buy a Ford because I was a die hard Ford guy. Jeez am I eating it not! Nothing but problems and recalls!!! First the transmission....TWICE!!! Had to eat the 3000 dollar one because it was out of warranty lmao. Then the power steering was supposed replaced, now service power steering now and service advancetrac light came on also n[Show More]I would like info on this law suit please! I persuaded the woman to buy a Ford because I was a die hard Ford guy. Jeez am I eating it not! Nothing but problems and recalls!!! First the transmission....TWICE!!! Had to eat the 3000 dollar one because it was out of warranty lmao. Then the power steering was supposed replaced, now service power steering now and service advancetrac light came on also no power steering at all. Tired of dealing with douchebag dealership. Car's a piece of shit Ford should be ashamed of themselves.

  • jayAugust 13, 2016 at 10:49 pm

    2010 fusion 6700 miles . We had the power steering go out randomly and not real often however it was been very scary. One time i was in heavy traffic and as I was going to turn left onto the expressway it went out. I just had it go out on me today as I was attempting to turn out on a busy street. I call ford about recall. She the not on recall.............

  • MicheleAugust 12, 2016 at 10:32 pm

    How do I file a claim and become part of this class action? Currently, lost my power steering on my way back from NY. I live in Myrtle Beach.

  • MIKEAugust 12, 2016 at 4:41 pm

    I HAVE A 2010 FUSION AND JUST RECENTLY HAD POWER STEERING PROBLEMS WOULD LIKE TO ALSO GET INVOLED IN THE LAWSUIT

  • KristaAugust 12, 2016 at 4:10 pm

    I've had my Ford Fusion SEL 2011 and I am almost done paying off. And all the sudden this morning my husband tells me that the power steering went I hear about this lawsuit and I would like to add my name to the list. I refuse to Shell out two grand to fix the power steering if this is a common malfunction that can be fixed via the manufacturer

  • KarlaAugust 7, 2016 at 10:50 am

    My name is Karla i live in upstate new york. I bought a 2015 ford focus. Had 7 miles on the vehicle when i drove it out of fords parking lot. 1 month after i bought this vehicle i heard a noise in the front passengers front end. I took it back to the dealership. They told me they couldnt hear it. 2 months after that i took it back for the same issue they told me it was snow and ice build up. Ok so[Show More]My name is Karla i live in upstate new york. I bought a 2015 ford focus. Had 7 miles on the vehicle when i drove it out of fords parking lot. 1 month after i bought this vehicle i heard a noise in the front passengers front end. I took it back to the dealership. They told me they couldnt hear it. 2 months after that i took it back for the same issue they told me it was snow and ice build up. Ok so i keep driving it 3 months go by and i take it back they tell me that the muffler system is coming apart at the seams. They put padding between the seams. I drove it off the lot with no change. Now here it is 11 months later and the noise has started in the drivers side. I take it back in for the 4th time in less than a year. I get told this time that both my sway bars are loose, my steering box is gone , and the sensor on the steering column does not communicte with the steering box. GREAT! I have driven this vehicle like this for 11 months with my son in the vehicle all over new york and canada as my son is a hockey player. I will never buy a ford product again. Im am so disappointed with ford.

  • sheilaAugust 6, 2016 at 7:01 am

    My 2012 food focus epas system went out a year ago at about 60,000 miles. I would love to join the suit. I can't afford the 1700.00 to fix it, there is no reason for that to go out that quick, i already had the tramsmission tcm recall repaired after it went out while i was on the interstate.

  • KionaAugust 2, 2016 at 3:37 am

    My car just recently did the same thing others have been saying my power steering went out paid to get it checked out they said my power steering is electric and it's my racket penion I need to get in touch with a lawyer dats handling this case myself because I have took my car to ford like 4 times and they stated they can't fix anything because they want get paid for it please someone help me out

  • LauraAugust 1, 2016 at 12:40 am

    Own a 2012 focus . D power steering went out as i was driving home from home from work. Scariest day of my life . Totaled the car.

  • TraciJuly 31, 2016 at 10:54 pm

    I have a 2012 Ford Focus. The last month it will say power steering fault . When I turn the car off and wait a few minutes it is fine. Last night the power steering went out completely in my car making it almost impossible to drive!!! I want in on the class action lawsuit too! This car has been nothing but, trouble since I got it brand new in 2011. I have 73,000 miles on it. SHAME ON FORD! What wi[Show More]I have a 2012 Ford Focus. The last month it will say power steering fault . When I turn the car off and wait a few minutes it is fine. Last night the power steering went out completely in my car making it almost impossible to drive!!! I want in on the class action lawsuit too! This car has been nothing but, trouble since I got it brand new in 2011. I have 73,000 miles on it. SHAME ON FORD! What will it take to get a recall? Someone to die?

  • AmyJuly 30, 2016 at 1:30 pm

    I also have a 2012 Ford Focus with "steering assist" issues. The light comes on while driving and the steering wheel locks up. Just this past week I almost hit someone head on because the wheel wouldn't move at all! I'm getting so afraid to drive my car.... unfortunately my extended warranty has expired and now I must pay for all the service repair fees. Calling the dealership today to get an esti[Show More]I also have a 2012 Ford Focus with "steering assist" issues. The light comes on while driving and the steering wheel locks up. Just this past week I almost hit someone head on because the wheel wouldn't move at all! I'm getting so afraid to drive my car.... unfortunately my extended warranty has expired and now I must pay for all the service repair fees. Calling the dealership today to get an estimate for such repairs. I'm so frustrated. How do I join this lawsuit?

  • ChrisJuly 30, 2016 at 1:49 am

    I started having this issue at approximately 70k miles. I was able to simply restart the car and have power steering come back. This worked until about 102,000 miles. Finally it went out for good. I took it to a mechanic I actually trust. when they called Ford they told them that the part had been revised 4-5 times and assured them we got the newest revision. If you've had to re-engineer the part [Show More]I started having this issue at approximately 70k miles. I was able to simply restart the car and have power steering come back. This worked until about 102,000 miles. Finally it went out for good. I took it to a mechanic I actually trust. when they called Ford they told them that the part had been revised 4-5 times and assured them we got the newest revision. If you've had to re-engineer the part that many times they owe it to us to repair it for free. The part was ~$950 and labor and alignment was another $730. Rental car for the 2 days was another $60. I'm pissed. It definitely is the last time I buy a ford vehicle. My dad worked for Ford for 3 decades. I appreciate they didn't take bail out money… but come on!! Every time I see a focus I pray they don't have these issues. The one thing I will say is the car doesn't hesitate or shake nearly as often as it used to when low speed accelerating…

  • IgorJuly 29, 2016 at 4:48 pm

    I have Ford Fusion hybrid 2010. It just got message from the wife who contacted the dealership while i am abroad at the moment. Here is the message: The car is messed up. Fix auto called and the mechanic said that he've spoken to the dealership, turns out there's an internal steering failure, parts are $1900 plus about $650 for labor, and about a total of $300 for both inspections (at the mechanic[Show More]I have Ford Fusion hybrid 2010. It just got message from the wife who contacted the dealership while i am abroad at the moment. Here is the message: The car is messed up. Fix auto called and the mechanic said that he've spoken to the dealership, turns out there's an internal steering failure, parts are $1900 plus about $650 for labor, and about a total of $300 for both inspections (at the mechanic and the dealership) supposedly it's a common problem with that model and they have the parts in stock because it happens so often..... Anyway, the dealership sayit's a common problem... The mechanic said he'll try to get the insurance company to pay for the towing. So it'll cost about $3000 just to fix the car plus all the inspections... Please advise.

  • ThomasJuly 28, 2016 at 5:41 pm

    I just had mine replaced 2 weeks ago on my 2012 Focus. After reading these stories I think I got off a little better than most; as it only cost me around $1250 for the fix. I can't believe that this article was written in 2014 and they are still running into these issues without anything happening.

  • DanielJuly 28, 2016 at 6:34 am

    I'm currently stranded in Nebraska on my way to Indiana because my power steering just randomly stopped working. 2010 ford fusion and it's citing advancetrac as the cause. Please let me know how I can join this lawsuit.

  • CharlesJuly 26, 2016 at 11:33 pm

    We have a 2011 Fusion. Several months we got a squeak in the steering at low speeds. The car was soon recalled to replace a steering sensor. The problem got worst. I returned to the dealership and they said that the control arm bushings were bad and wanted $2,800.00 to replace. I did replace them at an independent garage for $1,100.00. That did not fix the problem. Now the power steering seems to [Show More]We have a 2011 Fusion. Several months we got a squeak in the steering at low speeds. The car was soon recalled to replace a steering sensor. The problem got worst. I returned to the dealership and they said that the control arm bushings were bad and wanted $2,800.00 to replace. I did replace them at an independent garage for $1,100.00. That did not fix the problem. Now the power steering seems to cut on and off at low speeds. I'll return it to the dealer next week...again. Is Ford giving me a run-a-round?

  • DavidJuly 25, 2016 at 9:34 pm

    I own a 2012 Ford Focus and, after the "steering assist" light came on several times. The power steering went out completely. After reading the comments above, I feel lucky that it went out in the driveway instead of on the highway. $1500 for a new rack and pinion and alignment. Please let me know how I can join this class action law suit.

  • RichardJuly 25, 2016 at 2:42 am

    I own a 2012 Ford Focus with 115180 miles. The power steering suddenly stopped working while driving and the car became very difficult to steer. My wife was able to get the car to a safe location and turn it off and then restarted. The power steering started working again. The next day while driving the same problem happened again. She reported this to the Ford dealer where we purchased the car [Show More]I own a 2012 Ford Focus with 115180 miles. The power steering suddenly stopped working while driving and the car became very difficult to steer. My wife was able to get the car to a safe location and turn it off and then restarted. The power steering started working again. The next day while driving the same problem happened again. She reported this to the Ford dealer where we purchased the car and weare awaiting a reply.

  • JadeJuly 23, 2016 at 2:15 am

    I would also like to join this lawsuit, this just recently happend to my wife in our 2012 Ford Focus, I am a pretty stocky guy and driving with out it is almost impossible. I would have hated the steering to go out when my wife and daughter were driving the car! I think this problem is rediculous that for has not recalled this extreme problem. I hope this get recalled before more people get hurt o[Show More]I would also like to join this lawsuit, this just recently happend to my wife in our 2012 Ford Focus, I am a pretty stocky guy and driving with out it is almost impossible. I would have hated the steering to go out when my wife and daughter were driving the car! I think this problem is rediculous that for has not recalled this extreme problem. I hope this get recalled before more people get hurt or lose there lives

  • JodiJuly 20, 2016 at 6:07 pm

    We own a 2012 Ford Focus. We had the power steering go out randomly and not real often however it was been very scary. One time my husband was in heavy traffic and as he was going to turn left onto the expressway it went out. I just had it go out on me today as I was attempting to turn out of a business onto a busy road. I drove my car to a Ford dealership where they said they would have to re[Show More]We own a 2012 Ford Focus. We had the power steering go out randomly and not real often however it was been very scary. One time my husband was in heavy traffic and as he was going to turn left onto the expressway it went out. I just had it go out on me today as I was attempting to turn out of a business onto a busy road. I drove my car to a Ford dealership where they said they would have to replace the rack and pinion and give an allighnment at a tune of $1400. Not happy. This is a defect of this car and should be recalled.

  • JacquelynJuly 20, 2016 at 12:46 pm

    I purchase a 2010 ford fusion for my son and the same thing has happen with power steering . It cost $1,800 to fix it. Something needs to be done

  • BryceJuly 20, 2016 at 3:02 am

    I recently purchased a 2014 Ford Fusion. I always felt there was something off about the steering. It had been back to the dealership 4 times and they replaced part after part. (At the dealer expense). When you would turn left the steering wheel would go back to 11'o clock and you would have to push it back to 12. They had done FOUR alignments on it and it still pulled to the left after turning. T[Show More]I recently purchased a 2014 Ford Fusion. I always felt there was something off about the steering. It had been back to the dealership 4 times and they replaced part after part. (At the dealer expense). When you would turn left the steering wheel would go back to 11'o clock and you would have to push it back to 12. They had done FOUR alignments on it and it still pulled to the left after turning. Then one day on a residential street I lost, not just the power steering, but had total steering failure! It felt the the steering wheel just broke loose. I turned the wheel to the left slightly:no response and the play was like that of a toy car. I turned to the right; the car continued straight. I completely lost control of my car. I remember thinking to myself, this is really happening. Suddenly the steering wheel shuttered and I felt the steering wheel tighten up. Unfortunately I had the wheel turned to the right and the car shot off the road like a rocket. I corrected, praying to God the steering had fully returned. I nailed a curb and struck two garbage cans in the process of getting back towards the road and coming to a compete stop. I pulled over and was utterly dumbfounded. I thought I was going crazy. It didn't have any more than the usual issues. The dealership is currently replacing the module, free of charge. But FORD needs to own this. One of the risks of being an industry leader in technology, is locating the issues, and correcting them. I bought my car because I wanted to feel safe. It doesn't matter how many air bags you have, or how good your brakes are. If there is a possibility that you can loose total steering control. Even if for a fraction of a second. (That's all it takes) You are putting everyone on the road at an unnecessary risk. Taking car safety technology and regressing it decades! I would certainly have chosen a different vehicle if I knew of this Tom Foolery. Shame on you Ford.

  • kadjiaJuly 20, 2016 at 2:26 am

    1FAHP3F20CL129664 i would like to join this lawsuit

  • ChristinaJuly 19, 2016 at 5:14 pm

    I have a 2010 Ford Fusion and have had a power steering fault on my vehicle. The ford house says its going to cost about $2000 to get it fixed. I see now that i am not the only one having problems with my fusion. It is sad though that if you do not have the money for the repairs you still have to make your payments. I think ford should pay off these vehicles for the owners. Especially when i [Show More]I have a 2010 Ford Fusion and have had a power steering fault on my vehicle. The ford house says its going to cost about $2000 to get it fixed. I see now that i am not the only one having problems with my fusion. It is sad though that if you do not have the money for the repairs you still have to make your payments. I think ford should pay off these vehicles for the owners. Especially when i don't see how i could ever let a loved one ride in the car knowing that the power steering could go out on it.

  • nickJuly 19, 2016 at 2:40 pm

    damn ford sucks. basically the same issue. 2010 fusion, just sold it to me gf and then within two weeks the door brakes and the power steering goes out. It is insane they havent issued a full recall on this issue. I drove off the road when it went out because we were travelling about 200 miles into a 600 mile trip. It is insane and im a pretty strong guy. If she were driving we would have hit a fe[Show More]damn ford sucks. basically the same issue. 2010 fusion, just sold it to me gf and then within two weeks the door brakes and the power steering goes out. It is insane they havent issued a full recall on this issue. I drove off the road when it went out because we were travelling about 200 miles into a 600 mile trip. It is insane and im a pretty strong guy. If she were driving we would have hit a fence.

  • DanielleJuly 18, 2016 at 2:26 pm

    I had my 2012 Ford Focus at a Ford dealership at 75,000 miles they was supposed to replace my transmission for free and instead they only repaired it Ford has yet to fix the problem with the transmission or buy back the car they keep telling me that it's not there fault it's now at a hundred thirty eight thousand and they will no longer assist with any repairs to do with the pre existing transmiss[Show More]I had my 2012 Ford Focus at a Ford dealership at 75,000 miles they was supposed to replace my transmission for free and instead they only repaired it Ford has yet to fix the problem with the transmission or buy back the car they keep telling me that it's not there fault it's now at a hundred thirty eight thousand and they will no longer assist with any repairs to do with the pre existing transmission problems. first off the car is still skipping/hitching I'm still waiting on the satisfaction of it been fixed. the fact is the car is dangerous to be on the road..... since I have purchased the car it has shut down leaving us stranded in the middle of the road and in an unsafe intersection where we could be hit from any side at any point with my child in the car. We had to tow it both times it shut down I asked Ford why they have yet to come up with a fix for the problem? The answer was we have a code for the transmission control module and that should solve the problem. But the transmission issue still not fixed. so now I'm having an error code on my dashboard "transmission failure service now ". I I had my transmission tore down and rebuilt but still has the same issues of Hitchin. Ford should be held responsible for the transmission problem with all the cars that have been sold to us the consumers they should purchase the cars back or replace the car if we choose to have them purchase the car back we should get the Cars full value so we can go purchase another vehicle that we are going to feel safe in we should not have to be controlled and be told that well it's your fault or it's your problem or whatever the excuse. Ford Ford should be responsible just like any other human out there that has ever done something wrong they have a responsible to us the consumers to repair a vehicle that has a faulty transmission or any issue matter of fact. we the consumers should hould have the option to have a new vehicle or have the choice to purchase another vehicle for Fords failure to supply a safe reliable vehicle that we purchased from the company and not knowing that it would be unsafe for us or our families to be in. This car is unsteady and unreliable Ford should be held responsible and they need repercussions

  • GildaJuly 14, 2016 at 5:38 pm

    My 2012 Fusion has this same problem we found that our VIN magically is not included in any recall! How lucky for FORD! How do we join the Class action suit? Sign me up.

  • HARRYJuly 12, 2016 at 12:07 am

    i bought a new 2014 ford focus within 2 weeks the transmission locked up 4 x .wayne akers ford pleaded with me to take another new 2014 i was promised the same car but was given a much cheaper model. i took them to court and they refunded me the diff. however the new FOCUS was no better i had to take it back 5 or 6 x they replaced the trans gas mileage is horrible the comp i[Show More]i bought a new 2014 ford focus within 2 weeks the transmission locked up 4 x .wayne akers ford pleaded with me to take another new 2014 i was promised the same car but was given a much cheaper model. i took them to court and they refunded me the diff. however the new FOCUS was no better i had to take it back 5 or 6 x they replaced the trans gas mileage is horrible the comp is inaccurate i believe in order that mileage shown is off so one would think they getting better gas mileage . steering is bad car shakes air conditioner is below avereage . i have done 7500 in 2 yrs as i dont trust this car wayne akers service dept lied to me re transmission gas mileage and deny their gas mileage claims saying that it is not theirs

  • TerrieJuly 11, 2016 at 8:13 pm

    My power steering had failed twice. I called there was a recall on my 2011 fusion. I took it in they reset it. Now it's failed again, I don't want to drive this car anymore.i have always bought fords, I will not buy another one.

  • shamekiaJuly 10, 2016 at 3:37 pm

    I got a 2010 Ford Fusion. Power steering needs assist and traction needs assist. This car is the worst.

  • AngelaJuly 7, 2016 at 9:09 pm

    2010 mercury Milan same power steering issue not covered how do I join lawsuit

  • HeatherJune 30, 2016 at 2:21 am

    I have a 2012 Ford Focus. My cars steering column went out while we were driving it. It made my car pretty tough to steer and I could have been in a accident. I called Ford and it was not covered by the warranty, and its not a recall. We took it in to be diagnosed and paid 185 to be told we have to pay 2000 to get a new steering column. I went online and saw this is a common problem and it ha[Show More]I have a 2012 Ford Focus. My cars steering column went out while we were driving it. It made my car pretty tough to steer and I could have been in a accident. I called Ford and it was not covered by the warranty, and its not a recall. We took it in to be diagnosed and paid 185 to be told we have to pay 2000 to get a new steering column. I went online and saw this is a common problem and it happens often while your driving with no notice that anything is wrong! Very scary and wrong of Ford to allow these cars to be on the road and it is a ticking timebomb! I ended up getting the car fixed because I owe 10,000 still and wound not get my moneys worth to sell it. I would like to join the lawsuit. I paid over 2000 to fix this car.

  • AnthonyJune 28, 2016 at 4:01 pm

    2014 focus only 12,000 miles steering went out bout wrecked.. not cover by warranty just ran out.. ford is selling junk and getting away with it!!

  • RenitaJune 28, 2016 at 2:03 pm

    I financed a 2010 Ford Fusion and I was on the highway and I almost lost control of my vehicle because the Steering wheel locked up real quick but thank god I was able to pull it back and then it got lose again. I brought it to where I bought my vehicle and my car had a year warranty but not on that particular part which is the power steering rack. I had it towed to the dealership and I had to p[Show More]I financed a 2010 Ford Fusion and I was on the highway and I almost lost control of my vehicle because the Steering wheel locked up real quick but thank god I was able to pull it back and then it got lose again. I brought it to where I bought my vehicle and my car had a year warranty but not on that particular part which is the power steering rack. I had it towed to the dealership and I had to pay it to be towed. So they fixed it but there was no warranty on that part so they added $20 dollars to my payments every week because it wasn't covered and the amount was About $1800. Then a couple months later the power steering went again...but this time they fixed it at no charge, but after they fixed it the second time it has some noise to it but I didn't think nothing about it because I just had it repaired. However, a couples months down the line it went out on me again but this time they won't fixed it, and the finance company won't either and all they offered was to cut my payments in have for 12 weeks but still with the $20 repair order on my payments from the first time it was repaired. I had my Daughter and 1 year old granddaughter in the car with me when I almost had that accident on the day my power steering first went out. I have missed alot of time at work, I don't feel like I should be responsible for paying for this work, and specially after I found out it was a recall on it! I want my money back that I have paid in to this car...because the dealership sold me a car that is defective and never informed me of the recall on my car that I'm still making payments on.. which I can't even drive right now because I don't have the money to repair the power steering again...but yet I still have to pay my payments...it's just not fair. How would I join this lawsuit?

  • MarkJune 24, 2016 at 5:54 pm

    Girlfriends 2010 Power steering went out and took it to the dealer for a diagnostic. Dealer rated repairs $1900 for a fault that came with the car from Ford. Extremely livid at this point. Dealer said it was the power steering control module that shorted out and caused the problem.

  • RichardJune 23, 2016 at 7:06 pm

    Yesterday the power steering failed on my mother's 2012 Ford Fusion. VIN # 3fahp0hacr275897, Service Power Steering and Service Advance Trac lights come on the dash. According to the VIN# check on the NHSTA website this is not in the listed recall automobiles. How do we join in the lawsuit?

  • EdwinJune 22, 2016 at 6:35 pm

    I bought a 2012 Ford Fusion 2years ago to this date, and I have taken it to dealer to "fix" problem... I've been told it was fixed back in December, but I still don't have control in steering the car... How can I join the suit

  • DavidJune 21, 2016 at 11:35 pm

    The power steering failed on my 2012 Ford Fusion last Tuesday while driving. The dealer told me that my car is included in the recall but I have exceeded the arbitrary milage limit. No coverage for the $1600.00 repair. How do I join the class action effort?

  • SandraJune 18, 2016 at 3:34 pm

    My power steering went out and it cost me to have an accident in my car

  • PeterJune 16, 2016 at 9:41 pm

    My 2012 Ford Fusion, new to me, lost power steering suddenly with no warning. A message "Power Steering Assist Fault" displayed on the dashboard. The sudden loss of steering nearly caused me to crash. I was driving under normal circumstances, just exited the highway and rounding a corner. I was able to pull over and turn off the car. I waited two minutes before starting the car again, and the me[Show More]My 2012 Ford Fusion, new to me, lost power steering suddenly with no warning. A message "Power Steering Assist Fault" displayed on the dashboard. The sudden loss of steering nearly caused me to crash. I was driving under normal circumstances, just exited the highway and rounding a corner. I was able to pull over and turn off the car. I waited two minutes before starting the car again, and the message on the dash was the same "Power Steering Assist Fault". I waited 30 minutes, started the car, and the message was gone. I called Ford Motor Corp and the dealer. Neither seemed to care much. I took the car to the Ford dealer June 4, 2016 specifically for the recall. Apparently re-programming the module didn't work. Tomorrow, the Ford dealer is replacing the steering gear. I would like to join the lawsuit.

  • DilanJune 13, 2016 at 6:12 pm

    This is with my mother's 2014 Ford Fusion: The car was purchased brand-new at dealership #1 (not mentioning names on public review). After about 5,000 miles on it we experienced an intermittent "power steering fault" on the display with several other error messages and ALL of the dashboard lights lit up. It took 3 trips to the dealership until they replaced one of the computer modules which fixed[Show More]This is with my mother's 2014 Ford Fusion: The car was purchased brand-new at dealership #1 (not mentioning names on public review). After about 5,000 miles on it we experienced an intermittent "power steering fault" on the display with several other error messages and ALL of the dashboard lights lit up. It took 3 trips to the dealership until they replaced one of the computer modules which fixed the issue temporarily. Got a recall notice in the mail months later for power steering bolts/pins. So took it back to dealership #1 to perform the repair. Since the recall repair, the car has intermittently displayed the same error messages. Dealership #1 would only clear codes and would not investigate further. After that I took it to an independent repair facility, who investigated it further, finding nothing wrong with basic mechanical function and wiring. Several weeks later I was driving it and had the power steering fault message pop up. I was on a highway with no safe spot to pull over so I was looking for a parking lot, when the wheel started fighting me with every movement I tried to make. It was so severe and sudden that I pulled a muscle in my right arm and sent the car into the grass (did it in the middle of a left turn). Unfortunately the car had survived and still occasionally does this. Every member of our family is so terrified of the car now that it rarely sees highway speeds. Since then it has been at a second dealership who is trying their best to resolve the issue with no attempt of resolution from Ford Motor Company, and supposedly to them (and dealerships) the car is safe to drive. I can tell you that it is not, it's like putting an anti-theft wheel lock on at speed.

  • RachealJune 11, 2016 at 1:01 pm

    2010 Ford Fusion power steering issues. About to go to Ford dealership now and see what bs they have to say. Of course there was no recall on my VIN. More money for Ford.

  • CristinJune 9, 2016 at 12:34 pm

    My power steering just went out!! 2010 Fusion!! Not in the recall, but the other half of 2010-12 have been recalled. The part is $1300 for a pin that can ONLY be purchased from FORD!! Extensive labor to fix due to pulling apart the front end...$2000 final ticket for repairs!!! After research MANY 2010 Fusions have had the SAME PROBLEM and matching repair bill! Contacted the Ford corporation, just [Show More]My power steering just went out!! 2010 Fusion!! Not in the recall, but the other half of 2010-12 have been recalled. The part is $1300 for a pin that can ONLY be purchased from FORD!! Extensive labor to fix due to pulling apart the front end...$2000 final ticket for repairs!!! After research MANY 2010 Fusions have had the SAME PROBLEM and matching repair bill! Contacted the Ford corporation, just "keep your receipts. if it ever goes under recall, you can get reimbursement." But, you better have used a Ford dealership! PS, the diagnostics test is extensive, about half a day to run!!! Estimated $182 won't cut it!!!

  • RobertJune 3, 2016 at 11:37 pm

    2011 Ford Fusion with 50,000 miles Today I started my car and I could barely turn the steering wheel. The dash indicator message center said "power steering assist fault". I turned the car off and started it again. Everything was working normal. This is the first time this has happened. From the looks if it not the last. I called Ford and my car is not covered by a recall

  • JasmineJune 3, 2016 at 12:47 am

    I'm driving with my 1 year old in my 2014 Ford Focus and out of nowhere my car alert me to pull over due to steering lose. Luckily I was not on the interstate and was able to get in a gas station. My car have 32000 miles on it. Hopefully my extended warranty cover the repair.

  • MikeJune 1, 2016 at 11:31 pm

    Bought a 2013 ford fusion in november. While I was driving, a message came up on the dashboard that said, "power steering failure, pull over safely." The next day, my power steering no longer worked. I managed to get it to a Ford dealer and they said my VIN was NOT covered under the recall. They said it would cost me $2000 to fix it. My car has 46,000 miles on it, the warranty for the car expired [Show More]Bought a 2013 ford fusion in november. While I was driving, a message came up on the dashboard that said, "power steering failure, pull over safely." The next day, my power steering no longer worked. I managed to get it to a Ford dealer and they said my VIN was NOT covered under the recall. They said it would cost me $2000 to fix it. My car has 46,000 miles on it, the warranty for the car expired after 36,000 miles (how convenient). I would also like to join the lawsuit.

  • AngelMay 31, 2016 at 12:04 pm

    I have a 2012 Fusion and a 2013 Focus. Both bought used, fusion was Service Managers' vehicle, 18,000 miles and the Focus, from rental company, 24,000 miles. Two weeks ago had to pay $955.00 on the Focus (33,000 miles) to repair, ABS, Traction Control, No Power Assist and speedometer quit working problem. These things happened all at the same time. at week had the Fusion in for a bad " rack a[Show More]I have a 2012 Fusion and a 2013 Focus. Both bought used, fusion was Service Managers' vehicle, 18,000 miles and the Focus, from rental company, 24,000 miles. Two weeks ago had to pay $955.00 on the Focus (33,000 miles) to repair, ABS, Traction Control, No Power Assist and speedometer quit working problem. These things happened all at the same time. at week had the Fusion in for a bad " rack and pinion". (Fixed under 7yr/70,00 mi extended warranty) Car was returned to me after 3 days work, rack and pinion still makes same noise and steering is heavy now. How can I join the law suit?

  • Diana1May 28, 2016 at 11:04 pm

    For about 4 months now I have experienced problems with my 2012 Ford Focus steering asssist failing. Well it has now finally completely failed. I called the dealer who said "sorry there is no recall but for a dignostic fee we can look at your car. Thats why you should have bought the extended warranty." Wow really, i didnt take because I should not be having problems like this. This car has had 2 [Show More]For about 4 months now I have experienced problems with my 2012 Ford Focus steering asssist failing. Well it has now finally completely failed. I called the dealer who said "sorry there is no recall but for a dignostic fee we can look at your car. Thats why you should have bought the extended warranty." Wow really, i didnt take because I should not be having problems like this. This car has had 2 recalls already. Its a lemon of a car and not safe to be driving on the road. Ford needs to own up to the problems and find a solution and issue a recall before someone dies. Knowing there is a problem ane doing nothing is the worst thing they can do. Leaving consumers on the road with car that is not safe and knowing even worse

  • RodMay 23, 2016 at 3:12 am

    We have a 2011 Ford Fusion. The electric power steering went out. Went to the Ford dealer and they down played the recall on this car. They got my VIN number and said my car was build in a factory, that was not on the recall list. But they said my lug nuts were and the floor mats were on recall. I want to be part of law suit toward the Ford Motor company. The car has only 57,000 miles on it.

  • DavidMay 20, 2016 at 5:27 pm

    I have a 2012 Ford Focus. The transmission went out last month and just after getting that fixed, the power steering went out as my wife and daughter were driving home and almost got into an accident. I called my Ford dealer and they said that my car was not on recall for this problem. I called the 1-800 number for Ford and they said until a recall is issued, there was nothing they can do. This is[Show More]I have a 2012 Ford Focus. The transmission went out last month and just after getting that fixed, the power steering went out as my wife and daughter were driving home and almost got into an accident. I called my Ford dealer and they said that my car was not on recall for this problem. I called the 1-800 number for Ford and they said until a recall is issued, there was nothing they can do. This is our only car and I cant afford $2,000.00 to fix this. I will join the lawsuit!

  • SaraMay 18, 2016 at 3:51 pm

    Power steering failure last night on my car (2012 ford fusion w/ 2.5) took to dealership no recall shows on oasis report.. Called ford motor company there's nothing they can do. My car is to a T what the recall is out for. What can I do to get it fixed.

  • ErinMay 17, 2016 at 11:48 pm

    I have 2010 ford fusion with power steering Problem. Live in WV, while driving on curvy road power steering just stopped no warning. I was in curve and almost wrecked when power steering stop in middle of curve. I was lucky to be going slow or the steering wheel almost was jerked out of my hands,with the power assist leaving and me steering manually. I have never driven any vehicle with out power [Show More]I have 2010 ford fusion with power steering Problem. Live in WV, while driving on curvy road power steering just stopped no warning. I was in curve and almost wrecked when power steering stop in middle of curve. I was lucky to be going slow or the steering wheel almost was jerked out of my hands,with the power assist leaving and me steering manually. I have never driven any vehicle with out power steering and brakes.This is crazy. Sign me up for the class action lawsuit

  • JustinMay 17, 2016 at 2:02 pm

    I purchased a 2010 Ford Fusion last year in February for my wife. Last week my wife was driving to the store when it started alarming service power steering now and alarming the service advance trac. Then the power steering went out completely luckily she wasn't going far. We don't have 2,000 dollars to be fixing the issue. This is her transportation to and from work and our family car. It is ridi[Show More]I purchased a 2010 Ford Fusion last year in February for my wife. Last week my wife was driving to the store when it started alarming service power steering now and alarming the service advance trac. Then the power steering went out completely luckily she wasn't going far. We don't have 2,000 dollars to be fixing the issue. This is her transportation to and from work and our family car. It is ridiculous that Ford can't simply fix this issue. This is dangerous. My wife loved fords but she said she want buy another one. I want in this class action lawsuit. This is on Ford. They should take responsibility for this issue and do the right thing and fix it before it does cause someone to get killed because of the instantly losing power to the steering.

  • TimaMay 15, 2016 at 12:58 pm

    I have a 2010 Ford Fusion, while I'm driving, I'm the highway 65mph, my car alert system just goes off. I look down to see that my power steering is going out, then, it just failed! While I'm driving! My power steering just went out.. If that isn't bad enough, first I lost control to steer, 7 seconds later the power steering is gone. I was terrified I was going to wreck, especially going that fa[Show More]I have a 2010 Ford Fusion, while I'm driving, I'm the highway 65mph, my car alert system just goes off. I look down to see that my power steering is going out, then, it just failed! While I'm driving! My power steering just went out.. If that isn't bad enough, first I lost control to steer, 7 seconds later the power steering is gone. I was terrified I was going to wreck, especially going that fast. What can be done, this is my only car?

  • MichaelMay 9, 2016 at 8:26 pm

    I bought my 21 year old daughter a 2010 Ford fusion SLE (VIN:3FAHPOJAOAR324188) and her steering went out this week end and she could not steer the car. This could of been catastrophic! I believe they need to broaden the perimeters of there failure data as this should be included in the recall. I called Ford after reading on line complaints and they said it would not be covered under the current [Show More]I bought my 21 year old daughter a 2010 Ford fusion SLE (VIN:3FAHPOJAOAR324188) and her steering went out this week end and she could not steer the car. This could of been catastrophic! I believe they need to broaden the perimeters of there failure data as this should be included in the recall. I called Ford after reading on line complaints and they said it would not be covered under the current recall (2011) but spend my money at a ford dealer, have it fixed and it may be added to the recall in the future and if I have my receipt I could possibly get my bill covered! I wont hold my breath on that! Ford super duty I just spent 9K on to keep it running! Now this, no more Fords in my future.

  • KatherineMay 5, 2016 at 10:34 pm

    I was just now driving on highway in my 2011 ford fusion when my light came on and said service power steering then when I got off highway and pulled over to gas station my power steering completely went out and said service now I soon realized I have no pump and its electric so how or can I be a part of this law suit

  • lianeMay 5, 2016 at 1:38 am

    break failure and service advance track message abs going crazy

  • DerekMay 4, 2016 at 11:02 pm

    I have a 2010 fusion, power steering stops working while driving, I took to dealer here in hot springs, they reset computer it starts working for a week or two and then it's will flash a code saying low tire etc and it stop working again, ford reset computer and told me I had an electrical problem and I need to pay $115 an hour to diagnose which they said might take one to two days meaning thousa[Show More]I have a 2010 fusion, power steering stops working while driving, I took to dealer here in hot springs, they reset computer it starts working for a week or two and then it's will flash a code saying low tire etc and it stop working again, ford reset computer and told me I had an electrical problem and I need to pay $115 an hour to diagnose which they said might take one to two days meaning thousands just to locate problem. They claim to have never heard of power steering failure as if I'm the only person in the world experiencing it. Power steering did stop working on me in a curve in which I slammed into a tree unlucky me I was uninsured, but I have since repaired body but still have the problem. Nobody will buy the car after I tell them what happen basically making the car worthless

  • MariaMay 1, 2016 at 11:57 am

    Just 2 weeks after purchasing a 2015 Ford Focus, the power steering failed. Got it repaired. Now 8 months later it failed again!! Undrivable.

  • ChristopherApril 29, 2016 at 3:08 am

    My 2012 Ford Fusion has lost it's mind! Serv. Advance-Trac, ABS lights are on and can't hardly steer anymore and it's so loud if trying to turn. Only my opinion but electronic steering boxes with plastic gears inside? Not the brightest move FORD!

  • ShannonApril 28, 2016 at 1:03 pm

    How do you file? This is very very unsafe!

  • lianeApril 28, 2016 at 1:43 am

    I bought an extensive ford warranty to protect my new to me used 2010 Ford Fusion hybrid. this did not help me when my rocker panels have completely rusted out ford won't do anything nor the dealer I purchased from. also my brakes quit one morning they agreed to do an update after I showed them online that there was one.. same thing advance track lights had come on. they charged me for the service[Show More]I bought an extensive ford warranty to protect my new to me used 2010 Ford Fusion hybrid. this did not help me when my rocker panels have completely rusted out ford won't do anything nor the dealer I purchased from. also my brakes quit one morning they agreed to do an update after I showed them online that there was one.. same thing advance track lights had come on. they charged me for the service though. starting yesterday again the lights have been activated and the msg to service advance track. the grinding too. nothing but problems from this car. also my media controls stopped working a year ago and I've taken it to dealer several times they tell me nothing is wrong but it won't play my usb. terrines winter driving this car can't wait until I can afford something else.

  • ChasityApril 26, 2016 at 2:59 pm

    How is it worth this many complaints on not only this forum but several others the 2010 Fusion isn't included in the recall? Ridiculous & shameful of Ford. My power steering went out on me last night with my children & disabled mother in the vehicle. Received the same two warning lights as everyone. Pulled over due to difficult steering. Turned off the car. Went inside a local store to purchase p[Show More]How is it worth this many complaints on not only this forum but several others the 2010 Fusion isn't included in the recall? Ridiculous & shameful of Ford. My power steering went out on me last night with my children & disabled mother in the vehicle. Received the same two warning lights as everyone. Pulled over due to difficult steering. Turned off the car. Went inside a local store to purchase power steering fluid because, I was unaware that power steering is electronic in this vehicle. Came back out and restarted the 2010 Ford Fusion SEL and the steering was locked completely. I don't know about other people but my family cannot afford around about $2,000 in a used car repair. I repeat this is absolutely ridiculous and shameful of Ford. They are aware that this is a common problem for their vehicles will the electronic power steering dated back to 2006 according to several web sites that I have looked at. How do I join the lawsuit?

  • MelvinApril 21, 2016 at 10:12 pm

    I have a 2010 fusion the power steering assist and advance tract comes on. I also have no power in my steering, I almost had an accident a few times. The dealer said it's not on any recall list and I will have to come up with the cash to get it repaired. How do I join

  • JackApril 16, 2016 at 4:11 am

    I have a 2013 ford focus I bought used w 16k miles on it almost two years ago, I noticed the pwr steering started feeling like something wasn't right, this was on Wednesday and today is Friday and I started to drive away and as I was backing out the pwr steering completely stopped working, so I went ahead a drove it a couple miles to see if it would start working to no avail. I do a lot of hwy dr[Show More]I have a 2013 ford focus I bought used w 16k miles on it almost two years ago, I noticed the pwr steering started feeling like something wasn't right, this was on Wednesday and today is Friday and I started to drive away and as I was backing out the pwr steering completely stopped working, so I went ahead a drove it a couple miles to see if it would start working to no avail. I do a lot of hwy driving miles and now have 82k miles on it, out of warranty of course,,I've seen many of 1000,s of this issue/problems. How do I join this suit? I'm 51yo and whenever a ps pump would go out u could still drive it and just took a little more effort to steer, w this focus the steering almost locks and I have to jerk on it w both hands just to stay in my lane and from a car behind me would definitely call the cop's for dui as I swerve all over the road. The cost of re paid is $2000. OUCH!!

  • SteveApril 14, 2016 at 10:53 pm

    My wife's car is a 2010 fussion. I experienced power steering failed at 40 mph.the trac came on first then service power steering now lights up. No power steering at 40 mph. If my disabled wife was driving I am sure she would have been in an accident. I call the ford dealer service desk to make an appointment he didn't even know that it was electronic power steering. I/we want to join the lawsuit.

  • BrettApril 14, 2016 at 7:44 pm

    We have a 2010 Ford Fusion we bought for my son. His steering went out while him and my younger daughter were going to school. He went off the road and almost drove into a ditch, unable to move the steering wheel at 40 mph. We took the car to our local Ford dealer and they said his car was not under the recall. We spent over $2000 to have it repaired.

  • JeredApril 14, 2016 at 2:58 am

    2012 Ford Fusion 62 k miles called ford and its out of warranty. Asked about any recalls and they said there was one for the power steering but mine wasn't on the recall. Service power steering now and service advance track. No power steering at all. I would like to join the lawsuit. Power steering went out all of. A sudden while driving.

  • ThomasApril 10, 2016 at 3:39 pm

    I have experienced sudden loss of power steering and would like to join lawsuit

  • TephanieApril 9, 2016 at 4:36 am

    I have a 2007 Ford Fusion and i was on the highway tonight driving 70mph when my steering when out suddenly. Then my battery light came on and then my alternator light. Never had an issue before but thank God I was able to get off on an exit to safety.

  • EthelApril 5, 2016 at 3:49 pm

    I have a 2012 ford focus the car has been in the shop 4 times and the tires are still locking up. Got to work 2 hours late because the car cut off in the middle of the street could have died.

  • RenadaMarch 30, 2016 at 11:47 pm

    I have a 2010 ford fusion that the power steer ing failed on me and I called ford motor company and was told there was no recall on the 2010 and there was nothing they could do. I also called the National Highway Safety Association and made a complaint but nothing was done. How do I join the class action quit. I will never by a ford again.

  • TerriMarch 29, 2016 at 4:24 pm

    2011 Ford Fusion VIN#3FAHP0HA6BR112337, Ford say's this vin is NOT on the recall. We have had plenty of problems with the power steering shutting down.

  • AngelaMarch 29, 2016 at 2:51 pm

    I have a 2010 Ford Fusion and my power steering went out on me in the middle of me turning left off of a main road. I jumped a curb. I have been trying to look into what I should do and can't find a recall for a 2010 model. Anyone getting any help on this issue?

  • AmberMarch 28, 2016 at 3:17 am

    I am SO upset with everything about this. I don't understand why FORD would put all of us and our families life in danger just to save money by not fixing a problem they caused! It's so heartless and pathetic if you ask me. I have a 2010 Ford Fusion SEL and my power steering went out randomly on my car as well. My whole family looked at my car, checking the wires to check if they needed replacing [Show More]I am SO upset with everything about this. I don't understand why FORD would put all of us and our families life in danger just to save money by not fixing a problem they caused! It's so heartless and pathetic if you ask me. I have a 2010 Ford Fusion SEL and my power steering went out randomly on my car as well. My whole family looked at my car, checking the wires to check if they needed replacing and all of the wires are fine! I would like to know how to join this lawsuit. We need to stand up for our safety before people get killed due to this, if they haven't already. Ford clearly knows about this issue.

  • DarrylMarch 28, 2016 at 2:35 am

    To is March 27 2016 we own a 2010 Ford Fusion se the steering has locked up on it twice this month we have not had a chance to drive the car a good week straight without the steering locking up it is a used car had it about a month can't drive it don't know what to do at this point. I need help my wife and kids was in the car this last it want out.

  • jessicaMarch 27, 2016 at 1:51 am

    I need to know about the lawsuit ive already had this recall done on my car it's a 2012 ford fusion an they said it was fixed then a couple months down the rd boom power steering goes out an it all happened again I'm glad me an my family didn't get hurt we are very fortunate an I think this will be the last time I drive a Ford feel like they don't care about are safety at all hmm they say this was[Show More]I need to know about the lawsuit ive already had this recall done on my car it's a 2012 ford fusion an they said it was fixed then a couple months down the rd boom power steering goes out an it all happened again I'm glad me an my family didn't get hurt we are very fortunate an I think this will be the last time I drive a Ford feel like they don't care about are safety at all hmm they say this was the # 1 safest car tht yr false advertisement

  • TammyMarch 24, 2016 at 12:34 pm

    I have a 2010 ford fusion I have had it 2 years and in the last two months have had the steering wheel lock up on me while driving down the highway three different times with all the issues with the steering devices I think ford needs to have a recall its gonna cause someone their lives fix the problem and make it rite for the owners that have stood by ford and keep ford as the top selling America[Show More]I have a 2010 ford fusion I have had it 2 years and in the last two months have had the steering wheel lock up on me while driving down the highway three different times with all the issues with the steering devices I think ford needs to have a recall its gonna cause someone their lives fix the problem and make it rite for the owners that have stood by ford and keep ford as the top selling American made vehicles in the United States !!

  • RobertMarch 21, 2016 at 7:33 pm

    My 2010 Ford Fusion's steering has not locked up yet but seeing the frequency of failures and complaints, it certainly seems to be a Ford liability issue that requires immediate redress. I will continue to drive my Ford Fusion but this is notice that I continue to hold them responsible for their manufacturers safety responsibility for their product.

  • BobMarch 20, 2016 at 9:06 pm

    We are still paying for a 2012 fusion in which the steering has stopped working and we can't afford to fix it. Would like to know more about the recall and lawsuit

  • ChrisMarch 20, 2016 at 1:26 am

    I also have a 2010 ford fusion. My power steering goes out without warning, and it's happened 4 times in the last 2 months. Going to the dealer on Monday to complain about it. I will also contact customer service representative (ford hotline) and complain there as well. Also, I put in a complaint with the National Highway Traffic Safety Administration.

  • LouMarch 19, 2016 at 6:06 pm

    I have a 2013 ford focus, just about to hit 50,000 miles and my steering started getting stuck whenever I turned the car to the right and tried to turn it back. Then a couple days later it started making a grinding noise as I turned it. Ended up getting it towed to the dealership and was quoted with a $2500 repair cost for a new steering gear, alignment and tie rods. This is the second issue I've [Show More]I have a 2013 ford focus, just about to hit 50,000 miles and my steering started getting stuck whenever I turned the car to the right and tried to turn it back. Then a couple days later it started making a grinding noise as I turned it. Ended up getting it towed to the dealership and was quoted with a $2500 repair cost for a new steering gear, alignment and tie rods. This is the second issue I've had with this car, needless to say I'm never buying a ford again.

  • ChristineMarch 16, 2016 at 5:27 pm

    Can anyone help me get in touch with a lawyer working with this or one you guys have working on this with you? Ford is being very uncooperative with my issue with my 2012 focus and tranny problem and now electronic power steering

  • SabrenaMarch 16, 2016 at 4:13 pm

    I purchased a 2010 Fusion and having the same issue with mine. I just got picked up off the side of a very busy hwy. How do I join. I need transportation and cannot afford the repair or the risk of my life or my children's life.

  • victorMarch 13, 2016 at 6:10 pm

    Fallen victim to the Power Steering message couple with the advance trac issue - My service advance trac and service power steering has decided to show up on my 2010 Ford Fusion S. This is rediculous especially to read that this same thing is happening to lots of other people. - Can you tell me how to join the lawsuit?

  • AngelinaMarch 13, 2016 at 5:22 pm

    I have been waiting for this recall to happen for over a year and a half. After about a year of owning my 2012 Focus it started loosing power steering, once while on the highway going about 70 mph. It happened a couple times, finally the last time it did not come back I drove it to my dealership. They had to replace my Rack & Pinion, $2000 later. How has this recall not happened yet for the Foc[Show More]I have been waiting for this recall to happen for over a year and a half. After about a year of owning my 2012 Focus it started loosing power steering, once while on the highway going about 70 mph. It happened a couple times, finally the last time it did not come back I drove it to my dealership. They had to replace my Rack & Pinion, $2000 later. How has this recall not happened yet for the Focus?!

  • SteveMarch 12, 2016 at 5:18 am

    I have a Ford Fusion 2013 energy i I just lost my steering waiting to call dealer in morning

  • AnnMarch 8, 2016 at 4:52 pm

    I also have a 2010 Ford Fusion. I lost power steering after taking my grandson home. Went out to car to leave and no power steering. It's costing us $1700 to fix. I do I get added to lawsuit?

  • BillMarch 7, 2016 at 5:42 pm

    I too have fallen victim to the Power Steering message couple with the advance trac issue. I was almost in an accident when the power steering message came on. The car is almost impossible to steer. if MY WIFE was driving, there is no doubt she would have been. Like so many others, it is a 2010 Ford Fusion. How do I join the lawsuit?

  • JoAnnMarch 6, 2016 at 6:55 pm

    I have a 2010 FordFusion my advance tracking and power steering went out 2xs the first time I went off the road and called my friend who pulled me out the 2nd time I was coming home from work. Ford fixed my car both times because I told them it was a recall on it. When I tried to get paper the other day of the repairs they wouldn't give me any and said that I couldn't get paper work because they h[Show More]I have a 2010 FordFusion my advance tracking and power steering went out 2xs the first time I went off the road and called my friend who pulled me out the 2nd time I was coming home from work. Ford fixed my car both times because I told them it was a recall on it. When I tried to get paper the other day of the repairs they wouldn't give me any and said that I couldn't get paper work because they had to check on warranty on my car. Technician also told me my car wasn't included on recall it is2011 and up. So now I'm nervous that they are going to send me a big bill and that this problem will pop up again and I might not be so lucky.

  • TimothyMarch 4, 2016 at 9:28 pm

    how do i join this lawsuit. my powersteering has been locking up for months now an I haven't owned this vehicle for more than a month. people are telling me it's part of the recall but when I call ford they do not wish to help me i was told just being it to ford an have them hook it up to a computer should take 10-15 mins to fix. ....what should I do

  • TellyMarch 4, 2016 at 4:15 pm

    I recently woke up to a flat tire on my 2010 Ford Fusion with about 74k miles on it. I put on my spare tire and proceeded to go to the tire shop only to find I had no power Steering at all. Called into my dealer and it's going to be $100.00 to diagnose the problem. To fix the problem it's going to be in the $2,000.00 range! Ridiculous!!!! I bought this car new and a problem like this is not suppo[Show More]I recently woke up to a flat tire on my 2010 Ford Fusion with about 74k miles on it. I put on my spare tire and proceeded to go to the tire shop only to find I had no power Steering at all. Called into my dealer and it's going to be $100.00 to diagnose the problem. To fix the problem it's going to be in the $2,000.00 range! Ridiculous!!!! I bought this car new and a problem like this is not supposed to be common. How do I join this lawsuit?

  • DavidMarch 3, 2016 at 6:32 pm

    i bought a 201: Ford Focus it had 56,000 miles and power stearing went out m I slid off the road , luckily I was close to home n lkukily there was no oncoming traffic coming or I would have Ben in a head on collision , I called ford they said my car was not covered in the recall orlthere was no recall now I have a car that I caint drive due to no power stearing n a car that I caint sell , it jut s[Show More]i bought a 201: Ford Focus it had 56,000 miles and power stearing went out m I slid off the road , luckily I was close to home n lkukily there was no oncoming traffic coming or I would have Ben in a head on collision , I called ford they said my car was not covered in the recall orlthere was no recall now I have a car that I caint drive due to no power stearing n a car that I caint sell , it jut sits in my driveway ,,any idea of what to do about this problem would be gravely appreciated

  • DenneyFebruary 29, 2016 at 2:54 am

    I have a 2012 fusion,am starting to have issues with the steering,how do I join the lawsuit?

  • RaeesahFebruary 24, 2016 at 4:49 pm

    I have a 2010 ford fussion and I was driving with my 3 children and my power steering locked up on the express way. Thank God no one was hurt. I only had the car 3 years and I have to pay 1800 to fix this problem. How do I join the law suit?

  • AshleeFebruary 21, 2016 at 4:46 pm

    I have a 2010 ford fusion and it did the same thing. I have called ford and asked where there is no recall on the 2010 but on 2011 when it is doing the same thing. They said of where it was made and blah blah. They said if enough people call and complain they would have to look into. So please people call the actual ford company and complain and maybe they will recall the 2010. I am just now ha[Show More]I have a 2010 ford fusion and it did the same thing. I have called ford and asked where there is no recall on the 2010 but on 2011 when it is doing the same thing. They said of where it was made and blah blah. They said if enough people call and complain they would have to look into. So please people call the actual ford company and complain and maybe they will recall the 2010. I am just now having to get mine fixed and it's over $1800 dollars.

  • DeannaFebruary 21, 2016 at 5:03 am

    I have a 2012 Fusion with 89,000 miles on it, the advancetrak and power steering needs sevice now messages appeared without warning and power steering was gone. As I have no other transportation or money to fix it I have been driving it as is. My arms ache almost constantly from it. Would like to join the lawsuit.

  • stephanie w.February 18, 2016 at 10:04 pm

    My seventeen year old son has a 2010 ford fusion and on his way home from work the power steering went out. The steering is very stiff and could have caused a serious accident. How could I get ford to make the necessary changes to fix this issue. Someone can seriously get hurt.

  • Arturo & AnitaFebruary 16, 2016 at 11:17 pm

    My power steering stop working while my daughter was driving the car. Thank God she was driving slow and in low traffic neighborhood. Called my Ford dealer and they said they have not heard about the issue. The first thing they say they will need $101.00 just to see the car.

  • ClarenceFebruary 9, 2016 at 5:24 pm

    Who help???? I have a 2012 Ford Focus with transmission and steering issues. The last time I had it serviced (oil change ect.) at my local Ford dealer (Longmont Ford in Longmont, Colorado) they said nothing was wrong with the transmission and it steered fine. It shutters when I start off and now I can’t drive it at all because the steering went out completely. They tell me that there is recalls ab[Show More]Who help???? I have a 2012 Ford Focus with transmission and steering issues. The last time I had it serviced (oil change ect.) at my local Ford dealer (Longmont Ford in Longmont, Colorado) they said nothing was wrong with the transmission and it steered fine. It shutters when I start off and now I can’t drive it at all because the steering went out completely. They tell me that there is recalls about both transmission and steering issues on the Fusion and other Ford models but not the Focus. Why not the Focus????? Same electric assist power steering!

  • maxFebruary 9, 2016 at 2:00 pm

    I have a ford fusion 2013 my power steering went out on me while I was driving ford company wants $1300 for the part $500 to install no one is caring the part because of the law suit please help !how do I get help?

  • RoryFebruary 9, 2016 at 12:47 am

    My mother owns a 2010 Ford Fusion se. First car she has ever bought without financing. Within a year of owning the car the gas tank had to be rebuilt, the there was an issue with the head gasket which were both covered by fords recall and warranty service. Then at 60,000 miles the power steering assist went out. Never hit anything, but when taken to the dealership was told that I must have hit a c[Show More]My mother owns a 2010 Ford Fusion se. First car she has ever bought without financing. Within a year of owning the car the gas tank had to be rebuilt, the there was an issue with the head gasket which were both covered by fords recall and warranty service. Then at 60,000 miles the power steering assist went out. Never hit anything, but when taken to the dealership was told that I must have hit a curb and that this is around the mileage that this part usually goes out. ford has been little to no help on the situation and trying to get her info off the internet is frustrating to say the least. If there is a lawsuit or petition that can be signed I would like to be a part. Thank you.

  • AntonioFebruary 8, 2016 at 6:08 am

    I currently own a 2010 Ford Fusion and am also having issues with the Power steering locking. I am able to turn the wheel, but a 10 minute is a serious workout. Ford sent a letter addressing the gas tank issue but not the power steering, why are they avoiding the problem?

  • CathyFebruary 7, 2016 at 3:01 am

    I started my 2010 Ford Fusion yesterday morning and the Power Steering Assist Fault light came on. The power steering was locked. I switched it off and back on and it was working then. I'm scared it will go out when I'm riding down the road. What should I do?

  • KAYLAFebruary 5, 2016 at 5:20 am

    I've had this happen to me twice with my 2010 ford fusion in the past 2 week and is extremely dangerous. I was going down a busy highway with my 3 year old and 9 month old and power steering went out I could not turn my wheel at all almost wrecked had people blowing horns at me and this is absolutely not acceptable and completely rediculous that there is a recall on the 2011 ford fusion but not th[Show More]I've had this happen to me twice with my 2010 ford fusion in the past 2 week and is extremely dangerous. I was going down a busy highway with my 3 year old and 9 month old and power steering went out I could not turn my wheel at all almost wrecked had people blowing horns at me and this is absolutely not acceptable and completely rediculous that there is a recall on the 2011 ford fusion but not the 2010 ford fusion FORD IS LUCKY BECAUSE IF I WOULD'VE WRECKED WITH MY KIDS I WOULD'VE PAID FOR THE BIGGEST LAWYER KNOWN IN THE UNITED STATES, AND DROPPED THE BIGGEST LAWSUIT ON FORD NEVER IN MY LIFE WILL I OWN ANOTHER FORD FIX THE DANG PROBLEM... ONE PISSED MOMMA

  • BradFebruary 4, 2016 at 8:56 pm

    I have a 2010 Fusion SE and my power steering went out. My wife and kids were in the car at the time. This needs to be addressed. How can I join the lawsuit?

  • DebraFebruary 4, 2016 at 2:14 pm

    I have a 2010 Ford Fusion. Today is the second time that my power steering has locked up on me. The first time it happened, luckily I was on a straight road while I was driving and I was able to control it. I have never received any information about this power steering glitch, but last week I did receive a recall in the mail concerning the gas tank. It said that the gas tank could crack and catch[Show More]I have a 2010 Ford Fusion. Today is the second time that my power steering has locked up on me. The first time it happened, luckily I was on a straight road while I was driving and I was able to control it. I have never received any information about this power steering glitch, but last week I did receive a recall in the mail concerning the gas tank. It said that the gas tank could crack and catch on fire, and as soon as they have the part in, they will contact me to bring my car in for service. I am missing work today because my power steering has locked up yet again. How do I join this class action lawsuit?

  • JudyFebruary 2, 2016 at 11:02 pm

    Last year 2014, I purchased a 2014 Ford Focus. I started having problems with it hesitating, spurting, sluggish when I pull away from lights or turn corners. I finally took it back to Ford last year thinking it just needed a tune up, but was told there was a recall on it, however, I never received a letter for the recall. They reprogramed the shifting. It was quiet for awhile, but started again. I[Show More]Last year 2014, I purchased a 2014 Ford Focus. I started having problems with it hesitating, spurting, sluggish when I pull away from lights or turn corners. I finally took it back to Ford last year thinking it just needed a tune up, but was told there was a recall on it, however, I never received a letter for the recall. They reprogramed the shifting. It was quiet for awhile, but started again. I returned with the car, but nothing was really done the second time, because, no 'codes' showed during their testing of the car. I was told to drive it another 750 miles and to bring it back if needed. Well, it's been over 750 miles and is doing it again. The thing that bothers me is that it wasn't revealed to me when purchased that this car had a 'dual' transmission and that is why it acts this way, so I was told. I drive my grandchildren in this car and I'm concerned for all our safety. I don't want this car anymore. I want Ford to get me into another car without raising my payment. I'm getting ready to send letters to all involved. Help!!

  • JeremyFebruary 2, 2016 at 8:59 am

    Having the same problem with my 2010 ford fusion

  • MelanieFebruary 2, 2016 at 5:23 am

    I have a 2010 Ford Fusion . I was driving home and almost hit another car cause my power steering lock up. Got in at ford dealership and they say it's going to cost 1800+ to fix. 55,000 miles

  • JonathanFebruary 2, 2016 at 2:59 am

    Driving home tonight my advanced Trac and power steering went out on my 2010 Ford fusion I'm a pretty stout man and it was almost impossible to turn the steering wheel. Please email me details on this lawsuit.

  • ValarieJanuary 28, 2016 at 6:33 pm

    I have a 2015 focus love the car but the steering system failed due to a pice of road debris I was told it would cost about $3000 to replace the subframe. How can ford continue to use unreliable technology after failure in previous years. I have a note but no car to drive. My steering went out at 9000 miles. How can I join the lawsuit?

  • ArneciaJanuary 26, 2016 at 2:04 am

    I have a 2010 Ford fusion. The power steering assist fault is giving me trouble. Also the advancetrac warning has appeared. Ford says it will cost 2000+ to repair. They also claim that the part can only be purchased through the Ford dealership. How do I get involved in the lawsuit?

  • DanielleJanuary 21, 2016 at 2:55 pm

    I also have a 2010 ford fusion and for the 3rd time the power steer pump has locked on me it cost me $150 plus tow to rest the computer the initial price for the part is $1800 which I half to pay out of pocket the dealer has been no help.

  • HeavenlyJanuary 20, 2016 at 6:51 pm

    I have a 2010 ford fusion se, I was on a main highway when my power steering went out, my advance trac and power steering light came on, It was very hard to turn, I'm not getting answers I need, I called the ford dealership, they told around 1800 dollars to repair. Please FORD recall this car and repair the problems FREE of charge. How can I join the class action lawsuit?????

  • MichaelJanuary 16, 2016 at 4:42 pm

    I have a 2010 ford fusion and was in a bad car wreck when my power steering went out without any warning. My car is totaled and we are lucky we walked out. I have pictures of the car I will post them when I can find out how to post pictures. How can I join the class action lawsuit ?

  • MichelleJanuary 15, 2016 at 11:52 pm

    My service advance trac and service power steering has decided to show up on my 2010 Ford Fusion SEL for the second time. I had AAA to service the first time and they reset it and it was $100 for that plus had it towed. Left me stranded with a locked steering wheel twice now. So, had it towed to the dealership this time and was told that the repair will cost me a whopping $1800 and that the part n[Show More]My service advance trac and service power steering has decided to show up on my 2010 Ford Fusion SEL for the second time. I had AAA to service the first time and they reset it and it was $100 for that plus had it towed. Left me stranded with a locked steering wheel twice now. So, had it towed to the dealership this time and was told that the repair will cost me a whopping $1800 and that the part not found as a recall and the part alone is $1300. This is rediculous especially to read that this same thing is happening to lots of other people. I fortunately was able to make it to work both times but once I turned off the car and then re-started to attempt to drive, the steering wheel was locked up. This needs to be a recall. Strange how 2011 models were recalled but not 2010.

  • JessicaJanuary 15, 2016 at 4:01 pm

    I have a 2010 Ford Fusion, the power steering isnt operational anymore and I have no one to look at the car for week. The Ford dealership hasn't returned my calls for assistance. How can I join the lawsuit?

  • JeromeJanuary 12, 2016 at 10:39 pm

    My son purchased a 2010 in July of 2015, his just went out . Lucky he wasn't in an accident. How do I join the class action law suit?

  • MollyJanuary 11, 2016 at 5:05 pm

    I have a 2010 Ford Fusion and suddenly the power steering went out. Luckily, we did not wreck. How do I join the class action law suit?

  • SteveJanuary 11, 2016 at 4:43 pm

    I have a 2012 Ford Focus that the EPAS went out on and just like all the other stories it was not covered under the extended warranty the estimated cost was $2500 to fix. My question would be do they install the same thing when they fix it? Then it really isn't a fix it's a accident waiting to happen. Due to everything I have read about the 2012 Ford Focus I have opted to give it back to the ba[Show More]I have a 2012 Ford Focus that the EPAS went out on and just like all the other stories it was not covered under the extended warranty the estimated cost was $2500 to fix. My question would be do they install the same thing when they fix it? Then it really isn't a fix it's a accident waiting to happen. Due to everything I have read about the 2012 Ford Focus I have opted to give it back to the bank. I am not comfortable driving this vehicle and worry about my safety and they safety of my family. I bought this car for my daughter and could not live with myself if a gift I bought for her got her killed. This matter is no joke. Then you the service rep and their I don't care attitude regarding this issue and it just adds to the frustration you are already experiencing.

  • CarlosJanuary 9, 2016 at 6:05 am

    I couldn't stop my 2011 ford fusion and lost control of my car and hit a rock now the body shop that repair the car say it's not safe to drive this car because the power steering can lock any time. ..that my be that's was the reason my car don't stop and I lost control of the car

  • TimJanuary 8, 2016 at 8:47 pm

    I get an advancetrac system warning and I briefly lose power and steering ability on my 2015 F150 and I only have a bit over 4k miles on it.

  • CarolynJanuary 8, 2016 at 4:02 pm

    I had my Ford Fusion 2010 stuck in Park. It was towed twice.It has been at the dealer for 6 weeks because they say there is no computer part for it. They now say it is back ordered with no promised date when it will come in ??? Sign me up for this class action suit...k We were also told this was a known problem and that they have to redesign the computer....

  • LoniJanuary 8, 2016 at 9:27 am

    I also would like to be apart of the class action law suit. In 2013 paid 1,700 to get the power steering fixed. Where I would be just driving and loose power steering. I had to take it back into the shop a total of three times before it was fixed. I have been waiting for a recall since then. I saw that there was a recall for 2012-2014 Ford Fusion's for the same thing. However, no recall yet for 20[Show More]I also would like to be apart of the class action law suit. In 2013 paid 1,700 to get the power steering fixed. Where I would be just driving and loose power steering. I had to take it back into the shop a total of three times before it was fixed. I have been waiting for a recall since then. I saw that there was a recall for 2012-2014 Ford Fusion's for the same thing. However, no recall yet for 2010.

  • TuronJanuary 7, 2016 at 11:00 pm

    I"m super scared. I just drove in from out of town and as soon as I pulled into my driveway my power steering turned off and now I have the same problem as everyone esle. How can I get on this lawsuit.

  • RenoJanuary 7, 2016 at 3:09 pm

    I have a 2010 Ford Fusion. The Power Steering light came on last night on my way home. This morning I have no power steering and received the error message. I also found out about the electronic system and the law suit. I'd like to be included if possible.

  • JacksonJanuary 6, 2016 at 12:34 pm

    I am completely disappointed with Ford. This company is suppose to be hold higher standards with their customers. I have only had my 2010 ford fusion for a few months and now I have this issue .Its not right the way they are ripping people off.

  • JenaJanuary 6, 2016 at 3:42 am

    All of a sudden my service power steering and advance trac warning came up when I turned my car on. I have a 2010 Ford Fusion. I would like to be part of this lawsuit

  • TiffanJanuary 4, 2016 at 12:32 pm

    I purchased car brand new Dec 2009. I have had my advance Trac go out twice. 1st at 75k next today at 170131. If this was first tone I would understand, but this isn't something I should have to fix every couple of years.

  • SheriDecember 31, 2015 at 9:32 pm

    I would like to be a part of this lawsuit too!

  • erinDecember 30, 2015 at 7:03 am

    Just bought 2010 Ford Fusion in August. Power steering,.and transmission problems. 80,000 miles. I seen several ppl ask, and. no reply. How do we become apart of lawsuit? Does anyone know?

  • PamelaDecember 29, 2015 at 5:07 am

    2010 fusion. My son was driving when the power steering went out. Single mom no money. Need my car for work. Put me in the law suit.

  • JobDecember 28, 2015 at 3:29 pm

    I have a Ford Fusion 2009. I live in India. The car has been giving weird sounds while steering left or right, and the service center has diagnosed it as some steering rack problem, The worst part is, they say it may cost Rs.90000. (roughly USD 1500).How can anyone afford that much on an old car? Ford should cut down prices of spares.

  • MarcusDecember 27, 2015 at 6:36 am

    Just want info on the recall if anyone can help. Thanks.

  • CheriDecember 26, 2015 at 3:41 pm

    2010 Ford Fusion Hybrid with 57000 miles. Steering failed. Had to have it towed to dealership. Rented a car. Fixed a week later. Same price point as others posted. Warning light then no power steering.

  • KathyDecember 25, 2015 at 11:59 pm

    I have a 2012 ford Focus with 70,000 miles on it. Yesterday it lost power to the power steering and gave an error message twice. I can't afford to replace this I am still making payments also. I have issues with the transmission ever since I've had it. The dealership keeps telling me there's nothing wrong with it (transmission). Ford should have to step up and correct the problems with these car[Show More]I have a 2012 ford Focus with 70,000 miles on it. Yesterday it lost power to the power steering and gave an error message twice. I can't afford to replace this I am still making payments also. I have issues with the transmission ever since I've had it. The dealership keeps telling me there's nothing wrong with it (transmission). Ford should have to step up and correct the problems with these cars or give there customers a refund.

  • BrianDecember 25, 2015 at 12:27 am

    I have a 2010 Fusion.Ford told me no recalls on electronic power steering ,my went out on highway with my son in car and scared us. I been driving it about a year like this because i don't have $2000 to fix it.

  • JoseDecember 22, 2015 at 12:28 am

    I have a 2010 Fusion with 129k miles. I have been loosing power steering at start up along with an error message. I restart the car and the problem goes away. I took it to the dealership and they want 1,700 dollars to replace the electric steering rack. I'm holding out for a better solution.

  • DeniseDecember 11, 2015 at 2:04 pm

    I have a 2012 Ford Focus and my car is in the shop for repairs. This is unacceptable! There should be a recall on this, this is a safety issue! If repairs are made, then a recall comes out, does the people get refunded?

  • CollinDecember 10, 2015 at 3:42 pm

    I have a 2012 ford focus SEL that I just took in for the steering issue. 12/9/15. My focus is NOT covered under the recall. WHY? I have the year/make/model and the discrepancy at issue. Why are not all cars with this control module covered?

  • MIKEDecember 9, 2015 at 12:40 pm

    I bought a used 2013 ford focus about a year ago for my wife with 38k on it. since then the transmission has been rebuilt 3 times. and just recently the power steering went. and it will cost $1400 to replace the steering column. we've have had a terrible expierience dealing with the dealership. very rude. they dont seem to care or stand by their product. and being a safety issue you would think fo[Show More]I bought a used 2013 ford focus about a year ago for my wife with 38k on it. since then the transmission has been rebuilt 3 times. and just recently the power steering went. and it will cost $1400 to replace the steering column. we've have had a terrible expierience dealing with the dealership. very rude. they dont seem to care or stand by their product. and being a safety issue you would think ford would try a little harder about fixing the problem. they will probly wait until someone dies. ill never buy a ford again.

  • MichaelDecember 5, 2015 at 9:59 pm

    I bought a used 2012 Ford Focus Se from a dealership back in July with a little over 68,000 miles on it. Since then i have put about 5,000 miles on the vehicle. Last night my power steering abruptly gave out while i was conducting business driving as an Uber partner. luckily i remained calm and was able to assure my passengers that they were safe meanwhile i was unsure of this. I have read many fo[Show More]I bought a used 2012 Ford Focus Se from a dealership back in July with a little over 68,000 miles on it. Since then i have put about 5,000 miles on the vehicle. Last night my power steering abruptly gave out while i was conducting business driving as an Uber partner. luckily i remained calm and was able to assure my passengers that they were safe meanwhile i was unsure of this. I have read many forums and articles that expose that Ford is aware of this manufacture defect and have yet to take action. I have called Ford and they notified me that there is no recall that has been issued and to bring my vehicle to a dealership for diagnosis. However after all of the information that i have gathered i am not very optimistic about how this situation at the dealership is going to play out.

  • WillieDecember 1, 2015 at 4:03 pm

    I am have the same problem with my 2012 Fusion. The dealer is acting as if I'm asking for a hand out. My car steering problem start while driving on 95 North at the speed of 70mph. Now that I'm home I just would like some helpful directions to repair this problem. Up until now I felt like a King riding in my Fusion. Now, a Fool is how i feel.

  • michelleNovember 24, 2015 at 4:42 pm

    How can I get in on this lawsuit. Ford has NEVER sent me a recall notice, i keep being told ford will send me a notice when i can have it fixed. HA kinda hard to drive your car without power steering. I am a single mom I drive to school and work 5 days a week i cant afford to be without my car nor can i afford a rental. My powerseering has failed 2x

  • FAITHNovember 22, 2015 at 4:47 pm

    HOW DO I GET ON THIS LAWSUIT? iT HAPPENED IN MIDDLE OF HIGHWAY WITH MY KIDS IN THE CAR???

  • ZacharyNovember 21, 2015 at 9:25 pm

    My 2010 fusion (purchased used, 1 previous owner) last spring 2014 just lost its power steering. From all of these comments, the exact same thing has happened to me. First it said something about power steering assist failure, then followed by service advanetrac, and then service power steering now. I'm in college and can barely afford food let alone a fix like this. I purchased this car for about[Show More]My 2010 fusion (purchased used, 1 previous owner) last spring 2014 just lost its power steering. From all of these comments, the exact same thing has happened to me. First it said something about power steering assist failure, then followed by service advanetrac, and then service power steering now. I'm in college and can barely afford food let alone a fix like this. I purchased this car for about 8k thinking it would at least last me until I got my Bachelors. As well, I previously had a problem with the steering where I went into a curb and messed up my tire; and on top of that, my security theft system went all out of whack too. Terrible, not even an American made car. Mexican manufacturing at it's finest.

  • StacyNovember 19, 2015 at 3:53 pm

    I purchased a 2011 Ford Fusion in February of this year. I did get a recall letter in the mail so I took my car to get serviced at the dealership in August. Two days ago my power steering completely failed. I took my car into the dealership and they told me I need to get my gear box replaced HOWEVER it is covered under the recall so I do not have to pay for it.

  • ColjnNovember 17, 2015 at 9:11 pm

    2010 Ford Fusion, power steering went out and I crashed into a median. No injuries and just slight damaged to the bumper. But don't have 1600 to fix. Any help joining the class action lawsuit would be amazing.

  • BrittanyNovember 17, 2015 at 4:11 am

    I have a Ford fusion 2010. I bought it a little over 2 years ago. My power steering also went out. It's been about 8 months now that I've been driving without it. It's really starting to scare me but I can't afford to fix it. Not to mention if I fix it, will it go out again in the future. Has anyone else driven around without the power steering for a long period of time. How long before the steeri[Show More]I have a Ford fusion 2010. I bought it a little over 2 years ago. My power steering also went out. It's been about 8 months now that I've been driving without it. It's really starting to scare me but I can't afford to fix it. Not to mention if I fix it, will it go out again in the future. Has anyone else driven around without the power steering for a long period of time. How long before the steering went out completely? I'm starting to feel as if my days are limited with what's left of the steering. Also how do I join the lawsuit?

  • christinaNovember 16, 2015 at 11:47 pm

    I have a 2013 focus, I bought used in Jan 2015 had 41000 miles and i have put 21000. It has always had issue with shuttering and weird sounds. Got recall letter and made appointment to get it checked. The lady at ford gave a list saying it is normal and shooed me away, doing nothing not even looking at it. I was on my way to Memphis and 50 miles from there it does not want to shift. I took it slow[Show More]I have a 2013 focus, I bought used in Jan 2015 had 41000 miles and i have put 21000. It has always had issue with shuttering and weird sounds. Got recall letter and made appointment to get it checked. The lady at ford gave a list saying it is normal and shooed me away, doing nothing not even looking at it. I was on my way to Memphis and 50 miles from there it does not want to shift. I took it slow the rest of the way. Did not use car until next day, started off ok then began to shift rough. Only made to Cleveland Mississippi before I had to stop completely because it started to grind. Left it at ford dealer and called for a ride. I live 3 hours from where my car broke down. They ordered the clutches but said that the whole inside of the transmission is rusted. What? rusted how in the He** did that happen. Not water tight I am guessing, I have not been wading in water with my car. So the powertrain warranty was up at 60000. If The ford dealer I took it too for the recall would have looked at it then they might have seen something that would have been covered. So my car has been broke down for 3 weeks now and I am still making payments and Ford wants me to pay for the transmission. Oh I forgot I have a money tree in my back yard.

  • MichaelNovember 16, 2015 at 2:36 pm

    I was driving down the road and lost my power steering. This scared the crap out of me as I thought I was going to crash into the car next to me. I managed to get it pulled over but after reading all these complaints, this is exactly what happened to me

  • steveNovember 16, 2015 at 12:05 am

    2012 focus with the steering fault. How can I be apart of this suit? It is clear Ford is aware of the issues and are ignoring consumers.

  • MaritaNovember 14, 2015 at 11:34 am

    I was driving my 2013 Ford Taurus down a busy parkway and my steering lock up and I had to take a ditch. Dealership said it was the rack and pinion and computer. It took me three days for my blood pressure to go down. Please add me to the lawsuit.

  • KimberlyNovember 13, 2015 at 4:14 pm

    I have a 2010 fusion mine is slowly going out. Brandon ford will not even acknowledge. But we can fix it for 2,300. Go figure

  • KathleenNovember 10, 2015 at 1:34 am

    I started my 2010 Ford Fusion in the parking lot after shopping. A warning lit up "Power Steering Assist Fault" I had never seen this warning before. When I put the car in drive, I got another warning " Advance trac failure", never saw that one before either. I drove my care with caution and a lot of effort to steer to my mechanic 3 blocks away. he told me I needed a new drive train but the dealer[Show More]I started my 2010 Ford Fusion in the parking lot after shopping. A warning lit up "Power Steering Assist Fault" I had never seen this warning before. When I put the car in drive, I got another warning " Advance trac failure", never saw that one before either. I drove my care with caution and a lot of effort to steer to my mechanic 3 blocks away. he told me I needed a new drive train but the dealer said the part cost $1649.00 and was on national back order and they had no idea when it would be available. So I have no car! I called two dealers and Ford Motor Co. to report the problem and all three said they never heard of this problem before today. So I asked, then why is the part on such an indefinite back order? No substantive answer other than "oh, could be lots of reasons" and " well I really don't know". Now after reading all the preceding complaints filed with NHTSA and on this web site, I have to believe they are all lying! What is Ford Motor Company trying to hide? They say my car is not under warranty due to the mileage but if it's their fault, mileage shouldn't matter! It is their fault I have no car for the foreseeable future because they do not have the part to fix it! I either have to borrow a car or beg a ride or rent a car at my expense for who knows how long. I am so disgusted with Ford Motor Co, not for the problem...things happen...but for their lies and lack of responsibility! I, too, would like to join this class action law suit.

  • ChenelleNovember 8, 2015 at 10:08 pm

    I have a 2010 Ford Fusion. Same problem with power steering. Dealer just told me $1700 to repair. I want to be included in this lawsuit.

  • NiecyNovember 5, 2015 at 3:59 am

    I am also having problem with my 2011 Ford Fusion. I was driving home one night was I was one mile from the nearest gas station when the service warning came across my display. Before I could reach the gas station there was a total lock on my steering wheel. I was stranded for several of hours with my kids the night it happened. I took it to the nearest Ford dealership first thing that morning whi[Show More]I am also having problem with my 2011 Ford Fusion. I was driving home one night was I was one mile from the nearest gas station when the service warning came across my display. Before I could reach the gas station there was a total lock on my steering wheel. I was stranded for several of hours with my kids the night it happened. I took it to the nearest Ford dealership first thing that morning which my warranty fix it. The part was 1500.00. Now that was 2weeks ago. Today on my lunch break on my way back to work my steering again went on a total lock no steering at all. It's a struggle to try to operate the vehicle while doing any steering. I'm now very irritated from this issue. I have to take it back to the nearest Ford dealer again to get it looked at. I also want to join this lawsuit. I'm afraid that the issue will only get worse instead of better.

  • RebeccaNovember 4, 2015 at 8:20 pm

    I have a 2010 Ford Fusion and when I started the car a few days ago the message Power Steering Assist Fault lit up. I am currently driving with no power steering. I don't have the $80 to have it diagnosed at Ford so I'm going to Autozone after work to have it hooked up to a computer. I would like to join this lawsuit. I can't believe Ford doesn't have a recall for this problem with as many simila[Show More]I have a 2010 Ford Fusion and when I started the car a few days ago the message Power Steering Assist Fault lit up. I am currently driving with no power steering. I don't have the $80 to have it diagnosed at Ford so I'm going to Autozone after work to have it hooked up to a computer. I would like to join this lawsuit. I can't believe Ford doesn't have a recall for this problem with as many similar stories I am reading online.

  • MoNovember 4, 2015 at 5:32 pm

    2010 Fusion has been in my driveway for 2 years. I want to join this lawsuit. I've called Ford numerous times and the onlything I've learned is that it cost 2k to fix

  • CollinNovember 3, 2015 at 11:49 pm

    I have a 2013 Focus, bought it from Carmax in January 2015. Since about March, it has been making a rubbing sound when I turn the steering wheel. I thought nothing of it until my gf said something about it. I guess I had gotten used to it and forgot it made that sound. TODAY, driving home from work, I was turning onto the feeder road when I noticed my steering was....sticky. when I turn the wheel [Show More]I have a 2013 Focus, bought it from Carmax in January 2015. Since about March, it has been making a rubbing sound when I turn the steering wheel. I thought nothing of it until my gf said something about it. I guess I had gotten used to it and forgot it made that sound. TODAY, driving home from work, I was turning onto the feeder road when I noticed my steering was....sticky. when I turn the wheel either direction from the center position, it would catch and I would have to turn it harder to get it to turn. I was very concerned so I took it to my local mechanic. They said that the "electric steering gear" is giving out. This scares me because I don't want it to give out while I'm driving! I asked how much to fix it, he said the total to REPLACE the gear was going to be almost $1,200!! I'm not made of money, so I can't afford to get this fixed! I need to get as much info as possible to get into this lawsuit so I can have a car that won't kill me on the way to work! Please send any info! Thank you very much

  • JessicaNovember 2, 2015 at 12:28 pm

    How do I get in on this lawsuit

  • Michele cOctober 28, 2015 at 12:51 am

    I have a 2013 gord focus and my steering wheel has been making a loud like rubbing noise and it's hard to steer and sticks when making turns so I took it in to my ford dealer and they called and told me it was my front left ty rod and my left front wheel was making a thumping noise too and I told them about my steering wheel they said when they fix that it will be fine so I said ok well the ste[Show More]I have a 2013 gord focus and my steering wheel has been making a loud like rubbing noise and it's hard to steer and sticks when making turns so I took it in to my ford dealer and they called and told me it was my front left ty rod and my left front wheel was making a thumping noise too and I told them about my steering wheel they said when they fix that it will be fine so I said ok well the steer wheel still make the noise they said that's what it suppose to sound like, really , well that was around 2 months ago, guess what it got worse and I took it to my independent mechanic and they said it was the rack and pinion steering and the outside right ty rod now, the first side cost me almost 900.00 and now this is costing me 1100.00 or more depending now they all say there is no way this car should need all this stuff replaced only being 2 yrs old so somebody better do something because this is ridiculous and uncalled for and I'm going to file a complaint and get my lawyer because this car is a hazard to my 17 yr. Old daughter who drives it and myself I mean this car was pulling in to the other lane and one of us could have been killed and nobody gives a dam about it well I'm going public with this unless something is done and I suggest everyone else should do the same thing if we want satisfaction so please help getting ford motor company to reimburse us or give us another vehicle not a focus of course but something that is not breaking down every month I can't afford to keep replacing their crappy parts for this car. Thanks for reading.

  • GregOctober 26, 2015 at 11:21 pm

    I have a 2010 fusion, when the power steering went out on me it could have killed me or someone else on the road. I still haven't gotten it fixed because I don't have $2,000 either.

  • JamesOctober 25, 2015 at 12:32 pm

    I am a GM CERTIFIED MASTER TECHNICIAN. I have a customer with a 2010 Ford Fusion, with (epas) electric power steering. Customers complaint, hard to turn steering wheel,causing minor accident,damage left front fender, when tring to park car. Verified customers concern. After diagnostic's found electric power steering gear assembly open circuit. Vin# 3fahp0ha5ar392783. I found out that Ford moto[Show More]I am a GM CERTIFIED MASTER TECHNICIAN. I have a customer with a 2010 Ford Fusion, with (epas) electric power steering. Customers complaint, hard to turn steering wheel,causing minor accident,damage left front fender, when tring to park car. Verified customers concern. After diagnostic's found electric power steering gear assembly open circuit. Vin# 3fahp0ha5ar392783. I found out that Ford motors nows about problems with epas but has not offer any help to there customers. What are thay waiting for, major accident with the death of love ones. I now over the many years working for GM dearlerships there would be somekind of recall concerning problems. Thanks for ear.

  • jamesOctober 18, 2015 at 3:19 pm

    Power steering does not work sometimes on startup. Usually I shut car off and then restart to get power steering to work.Took it back to ford twice. They said that it looked like we might have ran the car onto some high ground and damaged the rack and pinion. It's my wifes car. No way she did any off road driving. Now, she doesn't feel safe driving the car to work even on the back roads. Want to t[Show More]Power steering does not work sometimes on startup. Usually I shut car off and then restart to get power steering to work.Took it back to ford twice. They said that it looked like we might have ran the car onto some high ground and damaged the rack and pinion. It's my wifes car. No way she did any off road driving. Now, she doesn't feel safe driving the car to work even on the back roads. Want to trade it in for a new chevy but hate to transfer the problem off to someone else and risk them being killed on the open road. I would like to join that law suit. Anybody aware yet of how to do that?

  • AcohinOctober 8, 2015 at 11:31 pm

    I currently have the issue with 2010 Ford Fusion and don't know what to do. I can't afford that much money right now. Is there any other quick fix way?

  • AndreaOctober 1, 2015 at 5:34 pm

    I was happy to see at there is a class action lawsuit on this. I have been going around and around with ford on my 2012 Ford Fusion and the power steering failure with less than 30,000 miles. There is absolutely no compassion with corporate or our local dealer. Oh you can file an insurance claim to have it fixed or pay the $2,000+.... Uugh no I shouldn't have to do that!!! It's extremely frustrat[Show More]I was happy to see at there is a class action lawsuit on this. I have been going around and around with ford on my 2012 Ford Fusion and the power steering failure with less than 30,000 miles. There is absolutely no compassion with corporate or our local dealer. Oh you can file an insurance claim to have it fixed or pay the $2,000+.... Uugh no I shouldn't have to do that!!! It's extremely frustrating that they have seen this happen yet aren't taking responsibility for it!

  • MelanieSeptember 29, 2015 at 2:03 pm

    I have a 2010 Ford Fusion that I bought used. The original buyer replaced the power steering gear (for $2000) and it just failed this weekend with my 16 year old daughter driving!! The Ford Dealership has been horrible and the part alone is $1500 but it's on back order for two weeks!!! I was also told a courtesy is not available for me...only newer vehicles. I would really like to be part of t[Show More]I have a 2010 Ford Fusion that I bought used. The original buyer replaced the power steering gear (for $2000) and it just failed this weekend with my 16 year old daughter driving!! The Ford Dealership has been horrible and the part alone is $1500 but it's on back order for two weeks!!! I was also told a courtesy is not available for me...only newer vehicles. I would really like to be part of this class action lawsuit.

  • DavidSeptember 29, 2015 at 1:21 am

    I bought a 2014 Ford Fusion three weeks ago this Sunday sept. 27 2015 driving back from fla. the power steering went out without warning didn't wreck but had a scare

  • ValenciaSeptember 27, 2015 at 7:03 pm

    '@Chris. No I just had mine fixed to the tune of 2,000!!! I don't think that we should have to be responsible for the cost. My car cut off in the middle of traffic with my kids in the car. How do you join the lawsuit.

  • JamesSeptember 27, 2015 at 12:17 am

    I have a 2012 ford focus , it was purchased 2 yrs ago ,had got extended warranty , expired about two mo ago . I have had tcm module replaced now the radio is gone out and a week ago , and the next week the electric power steering is gone . I am not even finished paying for the car . I need help, can affored to get fix and pay for car . It only 3 yrs old . Please help. Called corporated they r awa[Show More]I have a 2012 ford focus , it was purchased 2 yrs ago ,had got extended warranty , expired about two mo ago . I have had tcm module replaced now the radio is gone out and a week ago , and the next week the electric power steering is gone . I am not even finished paying for the car . I need help, can affored to get fix and pay for car . It only 3 yrs old . Please help. Called corporated they r aware of issues but that's it.

  • ChrisSeptember 25, 2015 at 12:50 am

    Has anybody been able to fix this solution without having to pay the $1,700

  • MarkSeptember 16, 2015 at 5:25 pm

    Marc & Frank it's very simple someone has to pay for the defect Ford is not that's for sure if you do the math it looks like Ford has made over 7 million dollars replacing them and by the looks of it it will triple over the next year and it also looks like the NHTSA doesn't care about it either they closed the case 9/10/2015 some deal must have been made because with every steering rack failing w[Show More]Marc & Frank it's very simple someone has to pay for the defect Ford is not that's for sure if you do the math it looks like Ford has made over 7 million dollars replacing them and by the looks of it it will triple over the next year and it also looks like the NHTSA doesn't care about it either they closed the case 9/10/2015 some deal must have been made because with every steering rack failing world wide and mark my words they will fail and we have our young kids driving them and not doing anything about it is Despicable.

  • AmberSeptember 12, 2015 at 3:43 am

    I am beyond done with my 2010 Ford fusion! I was driving with my 2 toddler boys and my power steering went out! luckily I was able to pull over and have my husband come pick us up! we could of gotten into a bad wreck! I called a Ford dealership to see about getting it fixed and he told me it would be $2000-$3000 to get it fixed and I could do payments on a credit card. I don't have a credit card n[Show More]I am beyond done with my 2010 Ford fusion! I was driving with my 2 toddler boys and my power steering went out! luckily I was able to pull over and have my husband come pick us up! we could of gotten into a bad wreck! I called a Ford dealership to see about getting it fixed and he told me it would be $2000-$3000 to get it fixed and I could do payments on a credit card. I don't have a credit card nor do I have that kind of money to dish out! so I am out of a car and irritated. I just don't understand why the 2010 are not being recalled when there are so many who are having these problems! this is a little ridiculous! how do I become part of this lawsuit??

  • FrankSeptember 10, 2015 at 10:45 pm

    Marc, I couldn’t agree more. I’ve got the exact same issue with my 2010. Now what? It appears we deal with it for another 2 years, hoping the 2010’s area addressed or we shell out $1,600.

  • MarcSeptember 8, 2015 at 6:23 pm

    I am at a loss of words when ford puts out a recall for the power steering problem on the 2011 to 2012 ford fusions, but not the 2010. I know that this has taken place as our family owns both 2010 and 2012 fusion but the recall only fixed the 2012 model. Meanwhile our 2010 fusion has the issue. After going on a short drive the code failure for "advanced traction control" and "power steering" showe[Show More]I am at a loss of words when ford puts out a recall for the power steering problem on the 2011 to 2012 ford fusions, but not the 2010. I know that this has taken place as our family owns both 2010 and 2012 fusion but the recall only fixed the 2012 model. Meanwhile our 2010 fusion has the issue. After going on a short drive the code failure for "advanced traction control" and "power steering" showed up. Ford needs to own up to their screw up and finish the recall. I would really like to hear their reasoning why all three years of fusion (2010-2012) have the same exact problems but only 2011-2012 are fixed. This is a serious issue that will cause accidents.

  • DeniseAugust 31, 2015 at 4:50 pm

    2010 Ford Fusion SEL showing Power Steering Assist Fault on dashboard. Car was in motion when this occurred and I lost power steering while driving with my toddler. This is an extremely dangerous problem. It happened to me at least 10 times while driving in the past couple of months, except this time around I have lost all power steering. It cannot be reset by the mechanic that I had to tow my car[Show More]2010 Ford Fusion SEL showing Power Steering Assist Fault on dashboard. Car was in motion when this occurred and I lost power steering while driving with my toddler. This is an extremely dangerous problem. It happened to me at least 10 times while driving in the past couple of months, except this time around I have lost all power steering. It cannot be reset by the mechanic that I had to tow my car to and he is telling me that the rack must be replaced. That is a nearly $2,000.00 fix and Ford is telling me that there is no recall on this, yet thousands are having the same problem? My mechanic told me that Ford is completely out of power steering racks (hmmm, must be because EVERYONE is getting theirs replaced!!) at the moment. This is absolutely ridiculous and unsafe.

  • WyndeAugust 30, 2015 at 9:59 pm

    I have a 2010 Ford Fission. My :service advance track light comes on and matter my speed, my car dies and I pray that I will get out of the road. I had it to Ford dealership and they say it's in my key Reprogrammed everything Worked great for a month and now it's doing it again. Now it will not start at all Its Sunday so going to have it toward tomorrow back to dealership SMH!! I still owe 4 [Show More]I have a 2010 Ford Fission. My :service advance track light comes on and matter my speed, my car dies and I pray that I will get out of the road. I had it to Ford dealership and they say it's in my key Reprogrammed everything Worked great for a month and now it's doing it again. Now it will not start at all Its Sunday so going to have it toward tomorrow back to dealership SMH!! I still owe 4 years @ $333.32 a month! !!!!

  • MarkAugust 28, 2015 at 4:55 pm

    Robin Make sure you call the NHTSA 1-888-327-4236 and file a complaint they have a open investigation on this issue the Number is PE14030 it's for sure a safety defect the more complaints the better chance we have of FORD fixing this unsafe junk.

  • AmyAugust 28, 2015 at 3:16 pm

    I have a 2010 Ford Fusion. I've had nothing but problems! First the ac compressor, the throttle body and now the power steering! My children were in my car when the bells went off! My power steering is completely out and I have children to provide for! I have a back and neck injury which definitely prevents me from attempting to fight the wheel to get it to a dealership...not to mention afford the[Show More]I have a 2010 Ford Fusion. I've had nothing but problems! First the ac compressor, the throttle body and now the power steering! My children were in my car when the bells went off! My power steering is completely out and I have children to provide for! I have a back and neck injury which definitely prevents me from attempting to fight the wheel to get it to a dealership...not to mention afford the cost of repair. I feel like letting it roll off a cliff! Never again will I buy a Ford! Someone please tell me what to do in order to be added to the lawsuit!

  • RobinAugust 28, 2015 at 11:41 am

    I have a 2010 Ford Fusion. I have only had it for less than 2 months. I was driving with my daughter yesterday and pulling onto the highway with lots of other cars and my power steering failed!!!! It was very hard for me to manage to get it pulled over to the sholder. I called the dealership and they told me there is a recall on 2011 to 2013 but not on mine. I'm scared to drive my car now. I drive[Show More]I have a 2010 Ford Fusion. I have only had it for less than 2 months. I was driving with my daughter yesterday and pulling onto the highway with lots of other cars and my power steering failed!!!! It was very hard for me to manage to get it pulled over to the sholder. I called the dealership and they told me there is a recall on 2011 to 2013 but not on mine. I'm scared to drive my car now. I drive on a really curvy windy road to work everyday and will definitely crash if this happens when I'm driving at a high speed. I don't have the money to fix this and feel like ford should pay for this. How do I become part of the lawsuit?

  • MarkAugust 27, 2015 at 12:15 am

    I have the same issue 2010 Fusion 43000 miles I for sure will never buy another FORD over this issue over 1500 complaints to date on NHTSA website almost every day for the last 2 weeks someone has filed a complaint about this I hope everyone keeps doing so we may need to share all our info and file a new lawsuit 1000's of them now my biggest issue is I paid $1800 to get it fixed but they say i cou[Show More]I have the same issue 2010 Fusion 43000 miles I for sure will never buy another FORD over this issue over 1500 complaints to date on NHTSA website almost every day for the last 2 weeks someone has filed a complaint about this I hope everyone keeps doing so we may need to share all our info and file a new lawsuit 1000's of them now my biggest issue is I paid $1800 to get it fixed but they say i could happen again not setting well when my daughter has to drive it so i pray every day it don't happen again to her.

  • DanielAugust 20, 2015 at 1:58 pm

    Ford Motor Company issued a recall (15S18) on 2011-2013 Ford Fusions for the steering problems addressed on this site. they are admitting to the problem by the recall, but they are not including 2010 models in this recall...I have the same problem in my 2010 Ford Fusion, Service AdvanceTrac system, service power assist system now. I have no power steering at all. I have talked to my local dealer a[Show More]Ford Motor Company issued a recall (15S18) on 2011-2013 Ford Fusions for the steering problems addressed on this site. they are admitting to the problem by the recall, but they are not including 2010 models in this recall...I have the same problem in my 2010 Ford Fusion, Service AdvanceTrac system, service power assist system now. I have no power steering at all. I have talked to my local dealer and Ford Motor Company customer service rep. and they both said the same thing. I understand they can only tell me what is on the computer screen in front of them. Ford needs to do the right thing and STAND behind their PRODUCT. I have been a loyal Ford customer for over twenty years, but if this is the new standard of cheap throw away vehicles, I will not buy another one.

  • HeatherAugust 19, 2015 at 6:56 pm

    My power steering is going out on and off when I drive it. In the shop this very minute for repairs. Called the Ford dealership here in Southern California and they want $1500 to fix it.....my car is being repaired elsewhere. I have a 2010 Ford Fusion SEL

  • EDAugust 16, 2015 at 10:56 am

    same problem with my 2012 focus; 3 years old with 63,000 miles and the steering assist went out;$1500 to repair. If ford doesn't come out with a recall and reimburse this I am done with Ford

  • StephanieAugust 16, 2015 at 8:16 am

    We have only had my 2010 ford fusion for 6 months. I do not have very good credit and I am paying 400$ a month in a car payment. Today my power steering went out and after seeing all this I am terrified. I am a single mother and I have no way of paying 1500$ to 2000$ to get my car fixed. I have no clue on what to do and due to my credit and financial reasons I can not just go get another car. Do[Show More]We have only had my 2010 ford fusion for 6 months. I do not have very good credit and I am paying 400$ a month in a car payment. Today my power steering went out and after seeing all this I am terrified. I am a single mother and I have no way of paying 1500$ to 2000$ to get my car fixed. I have no clue on what to do and due to my credit and financial reasons I can not just go get another car. Does anyone know if this has been recalled yet? How do I add my claim to lawsuit?

  • TheresaAugust 14, 2015 at 12:23 pm

    I too have a ford fusion and the steering just went out , with the dash warning steering assist fault. I have a 2010 model and have 10 payments left to go And of course they want 1600 dollars to fix it .

  • MaryAugust 13, 2015 at 8:16 pm

    2010 Ford Fusion, power steering failure. I was told by a mechanic that I have to get it fixed at a dealership. They are the only ones that can calibrate it. $1900!!! I have to get if fixed because it is all I have. I have to put it on a credit card that I just paid off, which will hurt my credit score, not to mention the financial burden. The dealership told me there is a recall on Ford Fus[Show More]2010 Ford Fusion, power steering failure. I was told by a mechanic that I have to get it fixed at a dealership. They are the only ones that can calibrate it. $1900!!! I have to get if fixed because it is all I have. I have to put it on a credit card that I just paid off, which will hurt my credit score, not to mention the financial burden. The dealership told me there is a recall on Ford Fusions 2011 and up and they would not accept mine being put on the recall list. They said maybe in the future it will happen, and if so, I could get reimbursed. How the hell does that help me now? How can I be added to this law suit?

  • BenAugust 13, 2015 at 1:38 pm

    My dad and I purchased a 2012 Ford Focus Se. Regrettably we did not do enough research on the car itself. When we bought it the car the vehicle only had 45,000 miles. The moment I drove the vehicle off the lot I could tell the steering made very scatchy noises. We put about 6,000 miles on the car before we realized the car was entirely getting to unsafe to drive. The steering would always make tho[Show More]My dad and I purchased a 2012 Ford Focus Se. Regrettably we did not do enough research on the car itself. When we bought it the car the vehicle only had 45,000 miles. The moment I drove the vehicle off the lot I could tell the steering made very scatchy noises. We put about 6,000 miles on the car before we realized the car was entirely getting to unsafe to drive. The steering would always make those loud scratchy noises until one day we started the focus and the steering was almost to touch to even turn. This is when we knew it was to dangerous to drive. I found a rack an pinion that a company called Detroit Axel sold and we bought it thinking this would solve the problem. Now knowing that not just anyone can replace it but because of the EPS the dealership has to replace it due to certain tools. This last year I've been researching more and more and its sad to say that this is just the beginning of the problems with this vehicle. What are we all going to do. . .

  • JulioAugust 8, 2015 at 3:03 pm

    I have a 2010 ford fusion and I'm having the same problem. Esa fault. Got a quote for 1600$ and I can't afford that. I need this lawsuit asap. How do I become apart of this. How can they recall 2011-2013 and not the 2010. It has the same engine and parts. Makes no sense. Someone please tell me what I can do. Thanks.

  • nicoleAugust 6, 2015 at 9:36 pm

    I have a 2010 fusion. I'm aslo having the same problem steering wheel locks up and advanced servicetrac light comes on

  • LindaAugust 2, 2015 at 10:20 pm

    I took my car to new south ford meridians on July 31 2015 for the power steering recall. This suppose to been fixed. Saturday aug 1 I started my car n notice the steering wheel was hard to turn. Sunday I stared my car n found the same thing all but on the dashboard it read power steering assist fault. How can I be added to the lawsuit?

  • AshleyJuly 26, 2015 at 2:25 pm

    We have a 2010 Ford Fusion SEL. The power steering went out in ours also. We paid the $1800 to have it fix due to not having any other way to get back and forth to work. I would love for them to do a recall on this. My sister has a 2012 and she just got a letter that there car was in the recall. I would love to be able to have this reimbursed due to the fact that everything is the same on the 2010[Show More]We have a 2010 Ford Fusion SEL. The power steering went out in ours also. We paid the $1800 to have it fix due to not having any other way to get back and forth to work. I would love for them to do a recall on this. My sister has a 2012 and she just got a letter that there car was in the recall. I would love to be able to have this reimbursed due to the fact that everything is the same on the 2010 models and the 2011. Luckily when ours went out my husband was driving it and could control it where as myself I couldnt hardly steer it to pull it in the driveway.

  • JesseJuly 26, 2015 at 1:27 pm

    There is a recall (15340000) on the power steering for 2011-2013 fusions. If you own a 2010 like me, you are out of luck even though it's the same problem that the recall was issued for.

  • MichaelJuly 24, 2015 at 2:29 am

    I have a 2012 Ford Fusion with only 30,000 miles and was just told that I needed to have the power steering wrack replaced....the car was a couple of months over the warranty and I called Ford hoping they would reimburse us some of the cost and they were not at all interested. What kills me is I had a Hyundai Elantra and loved it and had 120k miles on it without needing any major repairs, and I b[Show More]I have a 2012 Ford Fusion with only 30,000 miles and was just told that I needed to have the power steering wrack replaced....the car was a couple of months over the warranty and I called Ford hoping they would reimburse us some of the cost and they were not at all interested. What kills me is I had a Hyundai Elantra and loved it and had 120k miles on it without needing any major repairs, and I bought a Ford this time because I had heard the quality had improved and the Fusion had a little more leg room. NEVER AGAIN!!!!

  • AlethaJuly 22, 2015 at 12:55 am

    My 2012 ford fusion powersteering went out with no warning. I took it to ford and its very costly to get it fixed. I feel like ford should be held responsible for fixing this problem seeing that i have only had my vehicle 90 days...

  • kimJuly 21, 2015 at 11:34 pm

    I have already had my 2011 in for the throttle body recall that came out last year,the one they are talking about in the above article. I had already replaced it a year prior to the recall when i was almost in a accident from the car shutting down on me on the highway, without warning. When the recall came out they refunded me the money I had spent, and repaired it again with the corrected versio[Show More]I have already had my 2011 in for the throttle body recall that came out last year,the one they are talking about in the above article. I had already replaced it a year prior to the recall when i was almost in a accident from the car shutting down on me on the highway, without warning. When the recall came out they refunded me the money I had spent, and repaired it again with the corrected version. I was just looking online because I am problems with the front end making a loud noise, they think it is the ball joints. Anyway, I saw some of your's comments about power steering issues. There is a recall out there for reprogramming power steering module, just issued last month, which will be free to have repaired at the dealership. Please see below, I hope this helps some of you! Good luck. RECALL NUMBER:15340000 RECALL DATE:6-2-2015 COMPONENT: STEERING:ELECTRIC POWER ASSIST SYSTEM

  • nikkiJuly 21, 2015 at 4:03 pm

    My husband and I have a 2011 ford fusion and as alot of you have stated, we are paying alot for this car and can't afford this repair. We didn't even get a warning before power steering stopped working. I feel as though ford should be responsible for this problem.

  • sueJuly 20, 2015 at 11:40 pm

    I have a newer focus hatchback 2013 trans mission problems addressed Around 28k mile . And now the power steering went out at 39k miles Luckily I was out of heavy traffic, got gas. The dashboard lite up And you could barely turn the whee . Very unhappy .. I would love to start a class action suite here in ga.

  • C TengJuly 20, 2015 at 6:21 pm

    My Ford Fusion 2010 has the same problem now and I was told it would cost more than $2,000 to fix it.

  • JamieJuly 20, 2015 at 3:49 pm

    This also just happened to my 2010 Fusion. Power steering went out at 70 mph on the freeway. It happened a number of times prior to this weekend but restarting the car would solve the problem – which was still awful but at least an affordable fix. But now restarting is not solving the problem. The power steering is non existent and I'm at a loss at what to do. I can't afford a $2,000 repair! Ford[Show More]This also just happened to my 2010 Fusion. Power steering went out at 70 mph on the freeway. It happened a number of times prior to this weekend but restarting the car would solve the problem – which was still awful but at least an affordable fix. But now restarting is not solving the problem. The power steering is non existent and I'm at a loss at what to do. I can't afford a $2,000 repair! Ford needs to step up and do what is right for the customers that believed in the safety of their product.

  • PeterJuly 17, 2015 at 11:28 pm

    I was quoted $1,510 to repair a defective power steering system at the Ford dealership where I purchased my 2012 Focus. What a rip! I have a 2003 Hyundai and the power steering works exactly the same as the day I bought it!

  • SethJuly 17, 2015 at 4:03 am

    I have a 2012 Ford Fusion se 40,000 miles and driving down the road one day the power steering went out. Called AutoZone and advanced auto parts and they have heard of this problem but call for a Sony it's $2000 to fix this is ridiculous I pay $360 a month for the car and now I have to spend another 2000. My comment to the Ford dealership or do I have to do this every 40000 miles because if I ge[Show More]I have a 2012 Ford Fusion se 40,000 miles and driving down the road one day the power steering went out. Called AutoZone and advanced auto parts and they have heard of this problem but call for a Sony it's $2000 to fix this is ridiculous I pay $360 a month for the car and now I have to spend another 2000. My comment to the Ford dealership or do I have to do this every 40000 miles because if I get this fixed I'm going to be selling this car my grandfather worked before I guarantee you he wouldn't want to know that this is how ford handling their issues.please stand behind their product and a something it's a piece of junk figured out a better way to fix it and just do it. Very sad.

  • KerryJuly 17, 2015 at 3:03 am

    I have a 2010 Ford Fusion Hybrid and I have lost power steering 4 times in the last 4 months. Each dealer I have taken it to, says there is nothing wrong with the car, or they fix something that is not broken and then they just reset the codes and it works fine for another 1000 miles. My car only has 49000 miles on it. The first time I took it in it was still under warranty and all they did was re[Show More]I have a 2010 Ford Fusion Hybrid and I have lost power steering 4 times in the last 4 months. Each dealer I have taken it to, says there is nothing wrong with the car, or they fix something that is not broken and then they just reset the codes and it works fine for another 1000 miles. My car only has 49000 miles on it. The first time I took it in it was still under warranty and all they did was reset a fuse and the codes and sent me on my way. Now the 5 year part of the warranty is out and so they want me to pay $2000 for a new rack and pinion. One dealer said he needed to replace the control arms in the suspension and that would fix it. That was an $800 repair that was unnecessary. This dealer also did not tighten down a brake caliper which resulted in the front right wheel locking up and I had to have it towed and the caliper fixed. The dealer did cover all costs for this repair. I still have not had one mechanic tell me exactly what is going on with the car. They more or less say we will try this and see if it fixes it. Nothing I have been told has made any since. The one thing I would like to know that I do not see on this post is how to join the class action law suit.

  • SALLYJuly 12, 2015 at 2:14 am

    I have a 2012 Ford Fusion with just 10,00 miles to date (7-11-15). When driving home from work approaching a curve in the road I suddenly had NO power steering ! Yes, the steering failed while in motion. Still the next day, no power steering. Message flashed power steering assist / advanced track fault. Contacted local Ford dealership , stated they were unaware of anyone having such a problem. For[Show More]I have a 2012 Ford Fusion with just 10,00 miles to date (7-11-15). When driving home from work approaching a curve in the road I suddenly had NO power steering ! Yes, the steering failed while in motion. Still the next day, no power steering. Message flashed power steering assist / advanced track fault. Contacted local Ford dealership , stated they were unaware of anyone having such a problem. Fortunately , when purchasing this previously owned vehicle from Ford dealership, I also purchased the additional extended warranty but feel I should NOT have to pay a deductible. This was a very scary situation and I am afraid to drive my car. Ford should step up to the plate and fix this problem without delay. I have been driving Ford exclusively for 35 years and am a loyal customer.

  • SheilaJuly 9, 2015 at 12:08 pm

    I have a 2012 Ford focus and my power steering went out and they are telling me 1749.00 to repair, thus should definitely be recalled. Noone this day has 2000 to drop into a repair on a car that's 3 years old. If it would have been a regular power steering pump I probably would have just had it replaced and not thought about it, but it shouldn't go or that quick. It seems like if you're are g[Show More]I have a 2012 Ford focus and my power steering went out and they are telling me 1749.00 to repair, thus should definitely be recalled. Noone this day has 2000 to drop into a repair on a car that's 3 years old. If it would have been a regular power steering pump I probably would have just had it replaced and not thought about it, but it shouldn't go or that quick. It seems like if you're are going to put expensive parts in a inexpensive vehicle they should last longer. How do we become part of this lawsuit?

  • KristyJuly 9, 2015 at 12:31 am

    I have a 2010 Ford Fusion and I am having the same issues as everyone else. Power steering Assault failure. It quit on me while I was pulling out at a major intersection. I do not feel that I should have to pay all of this money to get it fixed. Please help me get in with this lawsuit.

  • SylvainJuly 8, 2015 at 10:50 pm

    I have a Fusion SEL 2010, i didn't use the car for 4 days, moved it about 15 feet, turned it off, the 10 minutes later turned it on and no more power steering, checked all the fuses everything is good. Is this class action valid also in Canada ???

  • kacieJuly 7, 2015 at 11:36 am

    My 2012 ford fusion has done the same thing!!! $1500 to fix the power steering! I do not feel i should have to pay this!! People own cars for years and years and they never have a problem with their power steering! Obviously it is a problem with the make of the cars!!! When will anything be done about this? Im not asking for money or anything like that....i juat want them to fix my damn car!

  • ChantellJuly 6, 2015 at 7:39 am

    I have a 2012 Ford Fusion. Last week I had a flat tire, I put on the spare and had the tire replaced. Since then the power steering has gone out. After reading some of these comments i know I am not the only one. I live in a rural area, its about 40 miles north and south of the nearest city. I have 4 children whom I need to provide transportation for. This car is not safe. I do not that the $2200 [Show More]I have a 2012 Ford Fusion. Last week I had a flat tire, I put on the spare and had the tire replaced. Since then the power steering has gone out. After reading some of these comments i know I am not the only one. I live in a rural area, its about 40 miles north and south of the nearest city. I have 4 children whom I need to provide transportation for. This car is not safe. I do not that the $2200 to fix this problem. Do I qualify to be added to this case?

  • MichelleJuly 3, 2015 at 12:24 am

    The same thing happened to my Newly purchased Fusion. The tire went flat and after the tire was changed there was no power steering. I was forced to drive miles back to the dealer or pay out of pocket for towing. The dealers did some repairs and had to align the wheel The power steering still make a very loud grinding noise.

  • mikeJuly 2, 2015 at 7:49 am

    I have a 2012 focus my power steering went out..bought it from Elsinore Ford...had it towed and Ford looked at it and said the powering steering gear was out and needed to be replaced....my car is only three years old and take very good care of it as far as changing oil, ect..it has 76,000 miles on it and of course my warranty went out at 60,000 miles I was told it was going to cost me 1,700 to be[Show More]I have a 2012 focus my power steering went out..bought it from Elsinore Ford...had it towed and Ford looked at it and said the powering steering gear was out and needed to be replaced....my car is only three years old and take very good care of it as far as changing oil, ect..it has 76,000 miles on it and of course my warranty went out at 60,000 miles I was told it was going to cost me 1,700 to be repaired I was floored...my car is only three years old I felt it was still a new car to me I told them I'm a single dad and did not have the money...they then said I owed them 150.00 for looking at the car...I told the lady how I felt about ford and they decided to waive the 150.00 and asked instead of fixing they could put me in a newer car I said I only have a couple years left on payments and have no money for a down payment...they said save a little and come back...my car is now a paper weight unroll I run into 1,700.dollars....owning a car for three years I would never expect I would have to pay that kind of money for repairs....if you want to buy a ford you better buy the extended warrenty or don't buy one....just Google all the problems there having..

  • KatanyaJune 30, 2015 at 2:44 pm

    Today is my day. For my 2010 Fusion it was only happening when I started my car. So I was never on the road and it stopped working. Thank God!! Today I started my car and it came on so I turned my car off and waited a few seconds and restarted and it automaticatly came on. I restarted my car several times and still the same. So I'm home waiting on a friend to come and check it out. I'm not t[Show More]Today is my day. For my 2010 Fusion it was only happening when I started my car. So I was never on the road and it stopped working. Thank God!! Today I started my car and it came on so I turned my car off and waited a few seconds and restarted and it automaticatly came on. I restarted my car several times and still the same. So I'm home waiting on a friend to come and check it out. I'm not trying to pay any crazy $$$$ that I don't have.

  • CassieJune 29, 2015 at 2:16 am

    My fusion has bad nothing but problems. my power steering went for the second time in 3 months. I have already had it fixed once. I have been having problems with the breaks and rotors.as well as other little stuff that has gone wrong with my car. I'm spending as much on repairs as I am in my.car payments. I work 45minutes from home and I keep.having to miss work for car trouble...

  • FranJune 26, 2015 at 7:23 pm

    We too own a 2010 Ford Fusion SEL. Two days ago I left home, drove half a block to the gas station, put gas in, left the gas station and less than a mile from the gas station lost power steering and car would not accelerate. Luckily, I was just getting up some speed when the car lurched and a red wrench lit up on the dash. I wasn't going too fast and managed to get it off the shoulder of the road[Show More]We too own a 2010 Ford Fusion SEL. Two days ago I left home, drove half a block to the gas station, put gas in, left the gas station and less than a mile from the gas station lost power steering and car would not accelerate. Luckily, I was just getting up some speed when the car lurched and a red wrench lit up on the dash. I wasn't going too fast and managed to get it off the shoulder of the road. I was going to meet a friend and she came to my rescue. We decided she would bring me home and we would leave the car there. I shut the car off. Then decided to see if it would start. When it started it made so.e strange sounds, as though it was resetting itself. Much to my surprise I was able to drive it home safely. I have not driven it since. After reading these comments from fellow Fusion owners, I'm thinking I need to dump this death trap and get a Chevy.

  • tangelaJune 20, 2015 at 4:21 pm

    I have a 2012 ford fusion sel and I have had nothing but problems with this vehicle! The power steering has gone out twice in less than 2 months! The throttle body has been replaced and I have had some wiring issues. The low tire pressure light stays on as well as the seat belt light. Never again will I buy a FORD!! They want my car note but don't want to take responsibility for their screw ups!!!

  • Heather DJune 19, 2015 at 4:07 pm

    I have had to fix this problem 3 times! I am sick of this car and the Ford company not doing something about this problem. The reason for 3 times? First time codes were cleared and Ford said my tire pressure was not right in my brand new tires. Second time Ford said I needed an alignment and new tires! What? So naturally I take my car back to tire shop and Ford overinflated my tire and ruined them[Show More]I have had to fix this problem 3 times! I am sick of this car and the Ford company not doing something about this problem. The reason for 3 times? First time codes were cleared and Ford said my tire pressure was not right in my brand new tires. Second time Ford said I needed an alignment and new tires! What? So naturally I take my car back to tire shop and Ford overinflated my tire and ruined them!!!!! Third time went to a different Ford dealer and surprise it has nothing to do with the tires it will cost me $2000 to fix it! Need to get rid if this car and not ever buy Ford again if this is how they treat their customers.

  • JeremyJune 15, 2015 at 9:52 pm

    I have a 2011 Ford fusion with the same problem. It started a month ago with the first incident and has occurred three other time since. All of my occurrences have happened at sloe speeds right after cranking the automobile. Ford needs a recall to replace the faulty equipment. I place my wife and kids in this vehicle daily and I do not feel safe with them driving.

  • mikeJune 14, 2015 at 6:33 pm

    Have the same issues with 2010 Ford Fusion. Both advance trac system and power steering assist. Dealer states the rack needs replaced and car is out of warranty and will cost approx $1,800 to fix. This is absolutely unacceptable for a car that had only 55,000 miles of mostly city driving. Would like to know how we become part of class action law suit.

  • DustinJune 13, 2015 at 11:04 am

    I called the NHTSA and it is still under investigation status we just have to be patient and wait until Ford does a recall that includes the 2010 Fusion Base Models. Mine has the same problem and it really is irritating!!

  • LesaJune 5, 2015 at 11:38 pm

    I am having the same problems described in this article and I don't feel – have to pay all that money to get this replaced I have taken my car in on numerous recalls

  • BreonaMay 31, 2015 at 7:27 pm

    I have a 2010 Ford Fusion SEL. One day my tire pressure got low, and as i turned the corner to the tire shop that was on the adjacent corner my notification panel stated service power steering soon. i parked at the tire shop, turned the car off , got the tire changed, and when i started the car again there was absolutely no power steering. i'm not going to pay 1700+ dollars for a repair because i'[Show More]I have a 2010 Ford Fusion SEL. One day my tire pressure got low, and as i turned the corner to the tire shop that was on the adjacent corner my notification panel stated service power steering soon. i parked at the tire shop, turned the car off , got the tire changed, and when i started the car again there was absolutely no power steering. i'm not going to pay 1700+ dollars for a repair because i've read instances similar to mine where the repair was done and the issue still remained. so i would like to know how can i become a part of the lawsuit. the failure in my power steering cause my car to get hit by another driver because it was so stiff and i could not navigate the car out of the way. Since then my power steering comes and goes when it pleases and this is very dangerous for obvious reasons. PLEASE HELP ME. I PAY A LOT OF MONEY FOR THIS CAR AND I CAN'T EVEN DRIVE IT. HOW CAN I BECOME A PART OF THIS LAWSUIT?

  • michelleMay 31, 2015 at 9:14 am

    i just bought a CPO 2011 ford fusion in march of 2015, i was driving along a road at 50 mph and all of a sudden i get warning lights saying steering malfunction. the wheel locked up to where i could not turn it. i called a ford dealer and they told me for 250 they would scope the car to see what was wrong. i explained that this is a CPO and it has a extended warranty. he then said Oh there is a r[Show More]i just bought a CPO 2011 ford fusion in march of 2015, i was driving along a road at 50 mph and all of a sudden i get warning lights saying steering malfunction. the wheel locked up to where i could not turn it. i called a ford dealer and they told me for 250 they would scope the car to see what was wrong. i explained that this is a CPO and it has a extended warranty. he then said Oh there is a recall but we will still charge you for scoping the vehicle. i am a single mom where my hours vary week by week. i drive 500 miles a week for work so i need this taken care of . i thought this would be a safe car to take my 5 month old in as well as take me to and from work and college. i cant even trade in the car cause the dealer who i bought it from screwed me over on the deal

  • larryMay 29, 2015 at 11:48 pm

    i called a ford dealer today and they said 1,200$ just for the part, plus labor .

  • KathyMay 29, 2015 at 8:58 pm

    I was getting ready to exit off of the highway when the alarm sounded and the message read power steering assist fault. When I started to turn I had no powering steering at all and I almost had an accident. I contacted the Ford dealer and they said that there was not a recall issued for this problem.

  • TanishaMay 27, 2015 at 10:55 pm

    My 2011 fusion steering went almost crashed ...how do I include my car in lawsuit??

  • johnnyMay 27, 2015 at 5:52 pm

    I have a 2010 Ford fusion and I just today lost power steering goin around a sharp corner and I lost control of the car and went across on comin traffic off the road I wanna get in on this lawsuit cause that's dangerous and needs to be fixed if I didn't know how to over control a car I would of flipped it and it's all cause of electric power steering dumbsest thing ever

  • KimberlyMay 27, 2015 at 2:11 pm

    I just purchased a 2010 Ford Fusion last year June 2014 and in March 2015 the Power Steering went gone out. The Dealership said the part alone was $1200 OMG! How do i get added to this CLASS ACTION. I researched to see if there were any recalls on tow Power Steering and come to find out they are all on on the Ford Trucks, now if the trucks are having issues from 2010 thru 2015 the cars will have t[Show More]I just purchased a 2010 Ford Fusion last year June 2014 and in March 2015 the Power Steering went gone out. The Dealership said the part alone was $1200 OMG! How do i get added to this CLASS ACTION. I researched to see if there were any recalls on tow Power Steering and come to find out they are all on on the Ford Trucks, now if the trucks are having issues from 2010 thru 2015 the cars will have the same problem as well.

  • TravisMay 23, 2015 at 12:47 pm

    My 2012 Focus steering rack failed while i was driving the other day, just got it fixed in the shop yesterday, $1400 -_- very dangerous

  • EARLMay 23, 2015 at 3:38 am

    2010 Ford Fusion Hybrid. EPS failed as I pulled onto a highway. Very dangerous situation. This is why we pay to have a National Highway Traffic Safety Administration. Let's make them do their job before there are fatalities.

  • DawnMay 22, 2015 at 11:36 pm

    I have a 2011 Fusion that the power steering control module went out today. Luckily I was in a parking lot and not pulling out on a main road. Luckily my husband is a mechanic but it is still gonna be VERY pricey to fix.

  • NEICYMay 22, 2015 at 1:07 am

    My power steering went out while my teenage daughter was driving home from work one night. I took it to Mr. Tire and they said a lot of codes came up they did not understand. I took it to Advance Auto and the guy said a code came up and I called the dealership and they want to charge me $140.00 an hour just to tell me whats wrong with it. Well my car has been parked for three months now and I am s[Show More]My power steering went out while my teenage daughter was driving home from work one night. I took it to Mr. Tire and they said a lot of codes came up they did not understand. I took it to Advance Auto and the guy said a code came up and I called the dealership and they want to charge me $140.00 an hour just to tell me whats wrong with it. Well my car has been parked for three months now and I am still making payments on it. How can I join the class action suit

  • AustinMay 18, 2015 at 10:26 pm

    My 2012 Ford Fusion went into the shop today and now they want 2k to fix a gear in my steering column. This is exceptionally confusing because while they said the part was not under warranty, my BaseCare warranty says under the steering section that "Gear Housing, Manual and Power (Including All Internal Parts)" are covered. Before I bought the car, I asked if it was a good car and they agreed. Th[Show More]My 2012 Ford Fusion went into the shop today and now they want 2k to fix a gear in my steering column. This is exceptionally confusing because while they said the part was not under warranty, my BaseCare warranty says under the steering section that "Gear Housing, Manual and Power (Including All Internal Parts)" are covered. Before I bought the car, I asked if it was a good car and they agreed. They did not mention that I would have to pay 1/6 the cost of my car to fix defective parts in 6 months from purchase.

  • MichealMay 18, 2015 at 4:27 am

    The power steering/advance trac in my 2010 Ford Fusion SE quit on me also, thank GOD my wife wasn't driver. I'm very patriotic.... I'm a veteran of the US NAVY and before this car I was all about MADE IN THE USA cars. I can't see myself buying another US CAR after this. Between this problem and the throttle body failure that I had on a car that was less that 3 years old. Ford doesn't care and nei[Show More]The power steering/advance trac in my 2010 Ford Fusion SE quit on me also, thank GOD my wife wasn't driver. I'm very patriotic.... I'm a veteran of the US NAVY and before this car I was all about MADE IN THE USA cars. I can't see myself buying another US CAR after this. Between this problem and the throttle body failure that I had on a car that was less that 3 years old. Ford doesn't care and neither does chevy(wife's old car). I want in on this lawsuit. Ford should be ashamed.

  • DEANNAMay 16, 2015 at 2:58 pm

    I have a 2012 Ford Focus. It has had constant problems with the transmission since I purchased it. Ford has replaced the clutches 3 times . It constantly feels like the clutch is slipping and makes grinding noises. I had to have the transmission control module replaced at 60,000 miles also. Last week the steering wheel started locking up when I put the car in gear. The service reps at Ford looked [Show More]I have a 2012 Ford Focus. It has had constant problems with the transmission since I purchased it. Ford has replaced the clutches 3 times . It constantly feels like the clutch is slipping and makes grinding noises. I had to have the transmission control module replaced at 60,000 miles also. Last week the steering wheel started locking up when I put the car in gear. The service reps at Ford looked "puzzled" when I explained this . They called the next day to tell me that the whole rack and pinion unit needed to be replaced ~ $1700. !! I called Ford and filed a claim but had to pay for the repair until Ford has a recall . I found out on your website that this is another well known problem with this LEMON ~ FORD IS DELIBERATELY BLOWING THIS PROBLEM OFF!

  • LINDYMay 12, 2015 at 3:01 pm

    I have a 2010 ford fusion SE .well I was driving my car to my brother shop when to turn and park it on side of the fence and I lost control of the car and hit the fence. Mess up my car on the right.bumper.I note that the steer wheel was hard to turn.so now I can't get my car fit.I am very hurt about this.ford want 1700 to fit it.no way it not my fault.

  • ChrisMay 10, 2015 at 8:30 pm

    We had a 2012 Ford Fusion that we had the same problem with the power steering going out. The " Steering assist warning " along with the advance trac warning would come on. If you shut the car off and restarted it, it would be fine for awhile. The warnings would go away. This happen about 3 of 4 times in about 6 month period.I took it to the local Ford dealership. They said they could not get the [Show More]We had a 2012 Ford Fusion that we had the same problem with the power steering going out. The " Steering assist warning " along with the advance trac warning would come on. If you shut the car off and restarted it, it would be fine for awhile. The warnings would go away. This happen about 3 of 4 times in about 6 month period.I took it to the local Ford dealership. They said they could not get the problem to repeat. The car went in with a full tank and came back with 50 miles let to the tank! We decided to get rid of the fusion because I felt that it was no longer a vehicle I could trust or rely on. i was a Ford fan before having an uncle that had retired as an engineer. I decide to go with a GM Product.

  • MeganMay 6, 2015 at 10:36 pm

    I have a 2012 Focus that I bought brand new. It had 5 miles on it when I took it home. I've had to have the transmission replaced twice. I've needed a new wiper motor. And now I need a new steering gear assembly because my EPS went out on me yesterday while driving. Of course now I'm no longer covered by warranty and will have to pay the $1500 out of pocket. The dealership told us to call For[Show More]I have a 2012 Focus that I bought brand new. It had 5 miles on it when I took it home. I've had to have the transmission replaced twice. I've needed a new wiper motor. And now I need a new steering gear assembly because my EPS went out on me yesterday while driving. Of course now I'm no longer covered by warranty and will have to pay the $1500 out of pocket. The dealership told us to call Ford and raise a stink. That unless the owner actually calls and make a fuss they won't do anything. So here's the number to call 1-800-241-FORD. The more people that call and report EPS failure the more likely they are to have a recall or extend the warranty like they did on the Power Tran. You can also report your problems to the National Highway Traffic Saftey Administration, http://www.nhtsa.gov. They can push things along as well. Ford should be embarressed by all the issues these vehicles are having.

  • LillianMay 6, 2015 at 7:52 pm

    2011 Ford Fusion with 23,500 miles Three days ago my power steering failed on a sharp curve and my Ford Fusion failed to negotiate the curve. Fortunately, I was on a rural two lane road going only 25 mph, but I did end up going off the road. The accident could have been disastrous if I was on a highway curve in the center lane. I, too, want in on this lawsuit. I cannot believe Ford is going [Show More]2011 Ford Fusion with 23,500 miles Three days ago my power steering failed on a sharp curve and my Ford Fusion failed to negotiate the curve. Fortunately, I was on a rural two lane road going only 25 mph, but I did end up going off the road. The accident could have been disastrous if I was on a highway curve in the center lane. I, too, want in on this lawsuit. I cannot believe Ford is going to jeopardize the reputation they have been building by ignoring the legitimate complaints of their customer base.

  • InezMay 4, 2015 at 8:00 pm

    My grandaughter has a 2011 Fusion and her power steering has gone out at least 4 times but this time her car won't bounce back.Ive called Ford and they claim that their is a recall but not on her car due to the Vin number.A replacement on her steering rack would cost $1200 .What are they waiting on to fix this problem? An accident and a lawsuit.

  • SherryMay 3, 2015 at 12:35 am

    I paid $2000 to fix the rack on my 2010 fusion.Now its happening again.! How do I enter in this lawsuit?

  • ChrisMay 1, 2015 at 10:45 pm

    Ours needed a pressure sensor, 3 weeks in for repair! Got it back and 5 days later and got in the car, started, tried to turn the wheel to pull out of driveway and is grinding horribly. Turned off and back on and couldn't turn. Flatbed to the dealer. The service is poor, parts 2-3 weeks out, and we're making payments on a vehicle we don't have. Sign me up.

  • AmandaApril 30, 2015 at 1:30 pm

    I, too, have had my power steering go out. I have a 2012 Focus SE, has 67,000 miles. I purchased the car in January of 2013. This car has been nothing but a headache and every time I've needed something fixed Ford makes me pay out of pocket for a rental while they have my car for over a week. My car is still sitting at work because I could not move it since the steering is now out. I get the "stee[Show More]I, too, have had my power steering go out. I have a 2012 Focus SE, has 67,000 miles. I purchased the car in January of 2013. This car has been nothing but a headache and every time I've needed something fixed Ford makes me pay out of pocket for a rental while they have my car for over a week. My car is still sitting at work because I could not move it since the steering is now out. I get the "steering assist failure, service required" I'm a single mother and getting laid off my job. I sure dont have 2000 to fix, no one does. I want in on the lawsuit.

  • JonApril 29, 2015 at 1:27 pm

    I have 2012 Ford Fusion with just over 24,000 miles and all of sudden my electronic steering just gave out and my Advanctrac warning light came on, went to the dealership said they could fix it but since it was over the 3 year warranty was going to cost me 1800 to fix

  • JonathanApril 28, 2015 at 7:24 pm

    I have a 2010 ford fusion. As i was leaving the heb parking lot the service power steering now message came on power steering was still working. I drove to pick up my sister with the message still on and power steering working fine untill i turned it of to wait on her. As soon as i started it lights came back on this time my power steering wasn't working. Someone help me with some advice thanks

  • LindaApril 28, 2015 at 3:00 pm

    This is Linda from April 25th, the dealership is telling me it's because my battery needs replacing that sounds like bull---- I only have 20,000 miles on the car and battery.I feel as though Ford is covering up a very big problem, there are to many complaints on the same problem, I'm picking my car up today,let's pray it doesn't happen again, if so I'll get rid of it and never buy another Ford! Th[Show More]This is Linda from April 25th, the dealership is telling me it's because my battery needs replacing that sounds like bull---- I only have 20,000 miles on the car and battery.I feel as though Ford is covering up a very big problem, there are to many complaints on the same problem, I'm picking my car up today,let's pray it doesn't happen again, if so I'll get rid of it and never buy another Ford! This issue is so dangerous!!

  • RobApril 27, 2015 at 4:13 pm

    2012 Fusion with 63000 miles, power steering went out April 9, repair cost over $2000. Would like to be a complainant on this suit.

  • lindaApril 26, 2015 at 5:43 am

    my 2011 ford fusion se power steering locked on me without a warning that suppose to let you know to have it service when suddenly while driving it on April 17 2015 it was hard for me to turn the steering and thats when the service light appeared on the steering column the first time i ever saw that i put less than 20,000 miles on this vehicle i been reading a lot of complaints about the fusion w[Show More]my 2011 ford fusion se power steering locked on me without a warning that suppose to let you know to have it service when suddenly while driving it on April 17 2015 it was hard for me to turn the steering and thats when the service light appeared on the steering column the first time i ever saw that i put less than 20,000 miles on this vehicle i been reading a lot of complaints about the fusion which i wasnt aware of this problem till i did some research on this vehicle this is very dangerous and deadly this is a definite recall a major problem before someone is killed in a deadly accident i just bought this car February 2014

  • LindaApril 25, 2015 at 11:42 am

    I have a 2012-ford fusion the power steering went out on me for the first-time about 3 wks. ago and again yesterday ,how crazy ,so,dangerous there's got to be enough complaints by now after all I've read for Ford to issue a recall .I have the extended warranty ,hope they fix it.

  • DougApril 23, 2015 at 3:29 pm

    I have a 2010 Fusion and my steering went out yesterday while my wife was driving the car with my 10 mo old son in the car. She said it was all she could do to control the car and get it to a safe place off the hwy. My older son then had to meet her and drive the car home. It appears this is a wide spread problem that needs to be addressed before someone is hurt really bad.

  • DanecquaApril 22, 2015 at 2:39 pm

    My car wheels locked up on.me coming iff the expressway yesterday morning i had my car towed to the ford.dealership its a 2013 ford fusion se i bought the car in October of 2013 the dealership call me today i told.me its gon cost me 2200 to fix my car because the steering gear broke... I need help o called both the dealership n ford corp n their telling me there is no recall which is really messed[Show More]My car wheels locked up on.me coming iff the expressway yesterday morning i had my car towed to the ford.dealership its a 2013 ford fusion se i bought the car in October of 2013 the dealership call me today i told.me its gon cost me 2200 to fix my car because the steering gear broke... I need help o called both the dealership n ford corp n their telling me there is no recall which is really messed up because i almost got into a accident

  • ChristianApril 21, 2015 at 8:06 pm

    Yup, power steering went out last night. Thank god i didnt hit anyone or anything. Ford needs to fix this. I have a 2010 ford fusion SEL.

  • JohnApril 20, 2015 at 4:24 pm

    My 2010 fusion lost power steering and the wheel actually locked up causing me to hit a parked car.....how is it possible there isn't a recall!! If I can't get into the class action I will sue ford on my own. My insurance doubled, hit my head on dash, and now they want $2100 to fix the power steering. I WILL NEVER BUY A FORD AGAIN!

  • BenApril 18, 2015 at 4:19 pm

    My 2010 Fusion is always leaking power steering fluid. I have to keep feeling every week. This is an accident waiting to happen! A recall would be nice. Any update on the lawsuit?

  • SteveApril 16, 2015 at 2:03 am

    My daughters 2011Fusion is now having the problem for the third time. First time was replaced under warranty after a two week wait. Second time cost us well over $2,000.00, had to rent a car.Part of the jacked up charges were returned to me after I filed an official complaint with the factory. My daughter is going to Ford tomorrow to see if they will stand behind this.

  • DanielleApril 15, 2015 at 9:54 pm

    My 2012 Ford Focus just started this problem, my power stearing is out as of 4/12/15, and I drive around with my 2 year old son hoping this doesnt cause an accident.

  • BrendaApril 15, 2015 at 8:30 pm

    Same exact thing happened to me as hundreds. Ford claiming its a wire or wiring. Im assuming its to the EPAS system. How do i join this lawsuit. Upon emailing ford they say they cant diagnose from what i read on the web. So they are saying we all are liars. ....we will see...

  • RandyApril 15, 2015 at 7:56 pm

    My 2011 Ford Fusion power steering has completely gone out. A car this new shouldn't have that kind of major problem. I could have been in a horrible accident. Ford needs to take responsibility.

  • GerrianneApril 10, 2015 at 7:55 pm

    How can we get in on this law suit. Our 2011 started having power steering issues in December. It finally "lost" it completely today! $2100 was the quote at a mechanics and suggested "maybe" Ford could give us a better quote. I highly doubt it. This is very frustrating and I'm so thankful it happened in our garage and not while my husband was driving it! What can we do folks?

  • KyleApril 10, 2015 at 5:51 pm

    2011 Fusion just had this issue. Dealership quoted $2,200 to repair. Power steering went out while driving 30-40 mph on a busy road...Power steering and advance trac failure

  • AdamApril 10, 2015 at 4:56 pm

    My wife got stranded at the shopping mall lucking I was working night and was at home sleeping when the power steering went out. The dealership quoted us $1600 parts and labor. This is a common problem with this system and needs to be recalled.

  • DanielApril 10, 2015 at 1:36 am

    power steering went out need help

  • BrianaMarch 31, 2015 at 4:28 am

    I agree with everyone's comments! My 2010 Ford Fusion's power steering went out yesterday (3/29/15) & it's currently in a Ford Dealership's service department in Sandy Springs, Ga. I haven't gotten a quote yet but judging by the previous comments it's not looking good for me! HOW DO I GET INVOLVED IN THIS CLASS ACTION LAWSUIT????

  • michelleMarch 30, 2015 at 6:32 pm

    I have a 2013 Ford Fusion which I purchased in August 2014. My power steering just went a couple of days ago and they want $1700 to repair it.. Luckily for me its covered under my extended warranty for right now.. I am just afraid that it will happen again considering on some of these comments someone had it go out four different times!!! I have a young child and that is very very dangerous!!!! W[Show More]I have a 2013 Ford Fusion which I purchased in August 2014. My power steering just went a couple of days ago and they want $1700 to repair it.. Luckily for me its covered under my extended warranty for right now.. I am just afraid that it will happen again considering on some of these comments someone had it go out four different times!!! I have a young child and that is very very dangerous!!!! What do we do to fix this? Considering Ford is still making cars knowing the power steering malfunctions...!!! I really didn't think this was much of a problem until I tried to diagnose the problem myself and seen all the suits against ford about it..

  • marivelMarch 26, 2015 at 10:52 pm

    wow obviously it's not a coincidence we all have the same issue my 2010 ford fusions power steering just went out .. I was told the same thing when I called my nearest ford shop and was told 1700 for the part only ...and was also told there was no recall which seems to be incorrect as well.....

  • JessicaMarch 19, 2015 at 4:14 pm

    I have a white 2013 Ford Focus and my EPS System, power steering just went after yesterday and after bringing it to Ford, they want $1,500.00 to repair it! How do I get on a class action lawsuit? I've called the Ford Customer Relations Center and spoke with an Aaron today who informed me that there are no recalls and yet when I look this problem up, I see so many online complaints along with Cla[Show More]I have a white 2013 Ford Focus and my EPS System, power steering just went after yesterday and after bringing it to Ford, they want $1,500.00 to repair it! How do I get on a class action lawsuit? I've called the Ford Customer Relations Center and spoke with an Aaron today who informed me that there are no recalls and yet when I look this problem up, I see so many online complaints along with Class Action Suits in California...but none in Florida. HELP! I just want my steering paid for!! http://www.aboutlawsuits.com/ford-focus-fusion-steering-class-action-67309/

  • KaleshMarch 18, 2015 at 7:01 pm

    Bought a 2014 Ford Focus in 2014 Dec. 2015 Feb, started stalling on the side of the road, took 10+days for ford to fix the issue. It is a Power Control module failure. A week later in 2015 March, power steering failed, car is back in the shop. Dealership said, the problem automatically fixed itself during the diagnosis. They are still trying to figure out what is wrong. This is very unsafe.[Show More]Bought a 2014 Ford Focus in 2014 Dec. 2015 Feb, started stalling on the side of the road, took 10+days for ford to fix the issue. It is a Power Control module failure. A week later in 2015 March, power steering failed, car is back in the shop. Dealership said, the problem automatically fixed itself during the diagnosis. They are still trying to figure out what is wrong. This is very unsafe. I have warranty, but this is bad and usafe .How do I join the lawsuit?

  • JohnMarch 17, 2015 at 8:17 pm

    How do I join this lawsuit? My 2012 Fusion failed today. Ford doesn't give a shit.

  • YasminMarch 15, 2015 at 10:37 pm

    My 2010 fusion had power steering go out yesterday and I am lucky I was not on the highway I don't even know what caused it to go out my tires are good everything seems good ford needs to recall I am not paying 2,000 to get it fixed and then have it go out again waist of money, time, and it is unsafe !!!! Never will I purchase another Ford vehicle !

  • naomiMarch 14, 2015 at 3:19 pm

    I had my power steering rack go out on my 2012 fusion and ford wants 2000 roughly to fix the problem. How do i find out more information about this lawsuit?

  • AmyMarch 12, 2015 at 3:51 am

    Can one of you please explain what the Fix is being diagnosed as by the mechanic? I'm getting varying opinions by different mechanics and would like to know from those of you that are being quoted $1700+ to fix the issue what the fix is? I've had my power steering go out 4 times now and am at a loss what to do? There needs to be a RECALL!!! This is Dangerous and Annoying!

  • ErikMarch 10, 2015 at 6:23 pm

    my 2011 Fusion just had this issue and the dealer wants $2100 to fix it.....how do I get in on this class action suit?

  • RobertMarch 9, 2015 at 10:44 pm

    2010 Ford Focus 37,000 miles. Power steering is leaking and going out. The car is hard to steer. Terrible.

  • StephanieMarch 7, 2015 at 1:48 am

    How do I join the class action? My 2011 has now done this 6 documented times since I bought it in Sept. 2014. I have already reported incidents to Ford... they are no help. Today I was going over 75 on the Hwy during rush hour... had to negotiate three lanes to get to the side of the road. Once I kill it, then something resets and my power steering starts working. So dangerous!!!

  • jimMarch 6, 2015 at 1:54 pm

    Same issue as everyone else. Power steering assist failure on 2011 ford fusion. The car is basically undriveable. Luckily it happened in the driveway and not on the highway. Taking it to the dealer tomorrow. Looks like I am expecting to pay $1,700 for repairs. When will Ford accept responsibility for their mistakes?

  • RobertMarch 5, 2015 at 3:54 pm

    Took it into the dealer and it will cost $2500 for the repairs for the power steering issue. It is not covered by Ford, they claim there is no problem. Spoke to a regional service manager who could care less. His response was basically "what do you want me to do?" How about stand by your products?

  • MaggieMarch 3, 2015 at 3:34 pm

    I'm experiencing the same problem with my 2011 Ford Fusion as many of you. I went to back out of my driveway yesterday and the Power Steering Assist Fault error message appeared, followed by the Service AdvanceTrac error, the steering is so tight I am unable to drive my car. The car in going in for repair in a couple of days, I’m afraid to hear what the cost of repair is going to be. The fact that[Show More]I'm experiencing the same problem with my 2011 Ford Fusion as many of you. I went to back out of my driveway yesterday and the Power Steering Assist Fault error message appeared, followed by the Service AdvanceTrac error, the steering is so tight I am unable to drive my car. The car in going in for repair in a couple of days, I’m afraid to hear what the cost of repair is going to be. The fact that Ford is not recalling Fusions for this well documented problem baffles me. Please let me know what I can do to join the current class action suit.

  • RobertFebruary 28, 2015 at 11:15 pm

    First occurred at about 60k on my 2012 Ford Focus doing 35 mph. Turned the car off and it reset. A few days later on the highway doing about 70, same thing. Scheduled service appt with ford dealer and they could not replicate the problem. Charged me 150.00 and sent me on my way. Probably happened probably 5 times intermittently since, but always reset when I turned the car off. Then at about 76k [Show More]First occurred at about 60k on my 2012 Ford Focus doing 35 mph. Turned the car off and it reset. A few days later on the highway doing about 70, same thing. Scheduled service appt with ford dealer and they could not replicate the problem. Charged me 150.00 and sent me on my way. Probably happened probably 5 times intermittently since, but always reset when I turned the car off. Then at about 76k miles the power steering failed for good and would not reset. Finally ford was able to diagnose the issue, but want to charge 2300.00 to fix. The service rep said it was not covered by warranty. In order for it to be covered it would need to be under 36000 miles. So ridiculous. So it's time to speak to an attorney. They had their chance to resolve

  • SteveFebruary 25, 2015 at 11:58 pm

    I've had this issue with my 2010 Fusion (115,000) mainly when starting the car. If I turned it off it went away for a few weeks. I've done this for the last year thinking I should get it looked into. Today it came on and will not reset. Now seeing everyone's issues on these various sites makes me wonder if I have to fork out 1000 to get it repaired. I am a first time Ford owner (normally Chevy) an[Show More]I've had this issue with my 2010 Fusion (115,000) mainly when starting the car. If I turned it off it went away for a few weeks. I've done this for the last year thinking I should get it looked into. Today it came on and will not reset. Now seeing everyone's issues on these various sites makes me wonder if I have to fork out 1000 to get it repaired. I am a first time Ford owner (normally Chevy) and if they do not jump on this and correct their error I will be a last time Ford owner too.

  • RayanFebruary 18, 2015 at 8:17 pm

    Same issue with my 2010 Fusion (around 60k miles). Not only is this dangerous, it implies that Ford isn't willing to stand behind its name and products.

  • heatherFebruary 15, 2015 at 6:49 pm

    I have a 2011,fusion same thing happened to my car yesterday going to take it to ford tomorrow so we will see what happens??

  • LarryFebruary 14, 2015 at 4:35 pm

    My 2013 Fusion power steering went out at a few over 5,000 miles. They are replacing the power steering rack. I was lucky that I was on a straight line interstate when it happened. Drove like a tank back to the dealership, but had it gone down in turn or completely without warning, it would have been profoundly dangerous. Ford needs to solve this problem.

  • DeeFebruary 13, 2015 at 3:37 pm

    My has gone out for the second time

  • LonnieFebruary 11, 2015 at 11:12 pm

    Wife to to store came out and the power steering would not work. Turned it off and started it up and it started working. Took it to ford dealership. They said the Rack and pinion need to be replaced .the elec asst was bad. Cost $1700.00 to fix.

  • PamFebruary 11, 2015 at 2:38 am

    My 2013 Fusion has has power steering assist fault 5 times. Dealer says they can't find any codes. After each time they just want me to bring it in so they can check it. With same results. My car has about 32000 miles. The only recall I found was for vehicles built Feb. thru March 2013. Mine was made Jan 2013. The recall was for a missing clip inside something to do with the steering. Dealer ha[Show More]My 2013 Fusion has has power steering assist fault 5 times. Dealer says they can't find any codes. After each time they just want me to bring it in so they can check it. With same results. My car has about 32000 miles. The only recall I found was for vehicles built Feb. thru March 2013. Mine was made Jan 2013. The recall was for a missing clip inside something to do with the steering. Dealer hasn't bothered to check that.

  • DebbnieFebruary 11, 2015 at 1:24 am

    Our 2010 Ford Fusion lost the powersteering. Luckily didn't happen when I was on the interstate and away from home. Thankful no accident. My husband called Ford Motor Company today to inquire if they had any problems or a recall and they told him Not for the Fusion. What liars there is no problem. Just because there hasn't been a lot of serious accidents and that does"t drawn attention to the[Show More]Our 2010 Ford Fusion lost the powersteering. Luckily didn't happen when I was on the interstate and away from home. Thankful no accident. My husband called Ford Motor Company today to inquire if they had any problems or a recall and they told him Not for the Fusion. What liars there is no problem. Just because there hasn't been a lot of serious accidents and that does"t drawn attention to the problem they think they can get by without doing anything. How many injured people would it take to do something about it. I have always been very loyal to Ford and been satisfied till now. Like everyone else said, $$$$ to fix and the dealerships around where I live do not have any in stock, have to order in. COME ON FORD, step up and take care of the problem. .

  • JanetFebruary 10, 2015 at 10:58 pm

    2011 Ford Fusion purchased in Sept 2012 first the instrument cluster board went now the power steering failed the $$ I'm paying for extended warranty can go towards a new vehiclw

  • johnJanuary 26, 2015 at 3:02 am

    exact same today,2010 milan

  • KimJanuary 19, 2015 at 2:32 am

    Same problem. Autotrac went and power steering failed same time ford should take care of their issue.

  • LesiaJanuary 15, 2015 at 8:29 pm

    Steering Gear went out of my 2013 Ford Fusion at 34661 miles! Lost complete steering on the interstate!

  • AngelaJanuary 15, 2015 at 4:55 pm

    I am having the same issues. The power steering was difficult but I was driving it home anyway. Maybe because of the distance, the car completely stopped moving. Had to to be towed to the house. Don't want to pay $2000 to fix. Any suggestions?

  • MeganJanuary 14, 2015 at 8:26 pm

    This is horrible. I have a 2010 Fusion and the power steering went out on it 2 months ago. All I have found is the law suit filed against ford in July of 2014 and a ton of good people who ford refuses to help on this matter. I am so mortified at how many recalls are even on the fusion from 2010-2014. Also to make matters worse the dealerships just keep pushing the sells of this time bomb of a car.[Show More]This is horrible. I have a 2010 Fusion and the power steering went out on it 2 months ago. All I have found is the law suit filed against ford in July of 2014 and a ton of good people who ford refuses to help on this matter. I am so mortified at how many recalls are even on the fusion from 2010-2014. Also to make matters worse the dealerships just keep pushing the sells of this time bomb of a car. I think we should all put something stating a warning of how horrible this car really is on our fusions as we drive around in it. This really makes me never want to buy from Ford every again.

  • MistyJanuary 12, 2015 at 5:55 pm

    This needs to be recalled..what dies it take for something that could end deadly..I had power steering go out after leaving church and ran into ditch and then tire blew out..wasn't cheap either getting fixed..there is a lot of defaults and Ford needs to held reliable.

  • ChristinaJanuary 9, 2015 at 8:30 pm

    How can I get in on the class Action suit? I don't want money, I want FORD to be responsible before the death toll starts to stack up. I have a 2014 Fusion, steering went out on me while entering a highway - 275 degree turn to enter the highway, with nearly impossible steering...Mileage 19K...Ford Roadside? Never showed up after 3 phone calls and 3 different dispatches. I still have no eta fo[Show More]How can I get in on the class Action suit? I don't want money, I want FORD to be responsible before the death toll starts to stack up. I have a 2014 Fusion, steering went out on me while entering a highway - 275 degree turn to enter the highway, with nearly impossible steering...Mileage 19K...Ford Roadside? Never showed up after 3 phone calls and 3 different dispatches. I still have no eta for a tow... Did I mention that it's sub zero in Chicago right now? After 7.5 hours I cancelled the roadside call and decided to risk my life getting the car to the dealership. No news yet on the fix, of course no loaner car..talk about leaving you stranded. I have no car, roadside was a no show 3 times, no loners available, this car almost killed me this morning. Very disappointed.

  • NicholasJanuary 9, 2015 at 2:34 pm

    I have a 2012 Ford Fusion and my power steering and advancetrac light came on Thanksgivings night and then i had no power. My car was only 2 years old at the time. I took it to the dealership and they told me that the repairs would cost 1700. That is crazy and i think all who have complaints should file a law suit so that they know we mean business. This is really getting ridiculous.

  • cindyJanuary 9, 2015 at 2:24 am

    Bought my son a 2010 ford fusion. Same as the others, power steering went out, and he came close to running off the road at 65 miles an hour.the cost to fix 1,800 dollars. Cant understand why no recall.

  • mistyJanuary 7, 2015 at 2:49 am

    Please help with this Ford. Can't help but notice all these complaints and same thing happened to me. Take responsibility or a lot of lawsuits on.the way.

  • StephanieJanuary 4, 2015 at 10:06 pm

    I am the owner of a 2011 Ford Fusion my power steering has been going out since October the 22nd because I was in a rear end collision I thought that it was caused by the accident however I see now that Ford is actually saying that it is a manufacturing defect I was actually told that by a technician. My power steering has been reset a total of 3 times and each time it's gone out again no one want[Show More]I am the owner of a 2011 Ford Fusion my power steering has been going out since October the 22nd because I was in a rear end collision I thought that it was caused by the accident however I see now that Ford is actually saying that it is a manufacturing defect I was actually told that by a technician. My power steering has been reset a total of 3 times and each time it's gone out again no one wants to take responsibility for having it fixed I'm not trying to get into an accident before somebody takes responsibility so now I'm afraid to drive my car

  • NicholasJanuary 4, 2015 at 12:21 am

    I have a 2012 Food Fusion and my power steering and advancetrac light came on Thanksgivings night and them i had no power. My car was only 2 years old at the time. I took it to the dealership and they told me that the repairs would cost 1700. That is crazy and i think all who have complaints file a law suit so that they know we mean business.

  • RachelleJanuary 2, 2015 at 10:00 pm

    Two weeks ago, ABS traction and Power Steering Warning light came on. Took it to the dealership, said they ran diagnostics and they couldn't find anything. Said I needed new tire They reset my computer and said I could drive back home. 10 minutes into my drive all the same warning lights came on. I barely made it home before my steering wheel locked. . Today, was backing out of my garage, lost al[Show More]Two weeks ago, ABS traction and Power Steering Warning light came on. Took it to the dealership, said they ran diagnostics and they couldn't find anything. Said I needed new tire They reset my computer and said I could drive back home. 10 minutes into my drive all the same warning lights came on. I barely made it home before my steering wheel locked. . Today, was backing out of my garage, lost all power.

  • tracyJanuary 2, 2015 at 8:15 pm

    My power steering assist went out when I pulled into a parking lot. It cost me 1,451.02 to get it fixed out of pocket. I checked the website and contacted Ford no recall but lots of complaints. I am very disappointed in Ford this is dangerous.

  • ericJanuary 2, 2015 at 2:21 am

    2012 se 54000 miles. Almost caused an accident going 70mph because it was hard to turn the steering wheel. In the military and was late to work. This is causing financial problems due to trying to get someone to find what the problem is...late to work..rental car expense right before 3 week leave! I want it fixed or I'm talking to a lawyer over the safety hazard it put me in!!!!

  • jamesJanuary 1, 2015 at 7:22 pm

    I just brought my car 2 months ago 2012 ford fusion sel it only have 36678 miles on it.

  • TeresaDecember 30, 2014 at 7:45 pm

    I bought my 2012 focus brand new from the dealer, first I had transmission issuers (under warranty, thankfully) now this same thing has happened to me. Steering went out Christmas Eve. It took them until today to figure out "what's wrong" they say 1900 to fix it and can't clarify or answer any of my questions surrounding the repair. How can this be!? What kind of service is this?

  • MelodyDecember 30, 2014 at 2:28 am

    I have the same problem. It started a week ago and my car, a 2011 Fusion, has only 29002 miles. At first the problem only occurred when I cranked the car. Then the power steering went out while I was driving. That was very frightening. I took it to the shop today. It is going to cost me 1700 dollars to repair. I bought the car Jan 12, 2010 and have taken very good care of it.

  • CoreyDecember 30, 2014 at 12:19 am

    Same thing ! Lost steering ran into a parked car , thought it was an accident. Got it out of the shop and 2 months later same thing - check power steering / service advance track ! Lots of talk about recall and or class action ? I don't know what to do !

  • AprilDecember 27, 2014 at 12:36 am

    Was pulling out of Wal-Mart parking space and lost all control off steering. Had my the kids with meadded almost hit the car pulling out next to me. Took all I had to turn the wheel and pulled my shoulder trying to do so. I was stranded for 3 hours until someone could take me home. I don't know what to do can't afford 2000 to fix this...

  • ArykaDecember 26, 2014 at 9:20 pm

    I have a 2011 Ford Fusion SEL that I purchased two years ago this December. Since i've purchased the vehicle i've had NOTHING BUT PROBLEMS. Two power steering failures, one throttle body replacement, a new AC fan, and I can't open the drivers side door from the inside. Ford has done NOTHNG to help me with my car and after reading hundreds of complains from other Ford Fusion owners, I'm convinced w[Show More]I have a 2011 Ford Fusion SEL that I purchased two years ago this December. Since i've purchased the vehicle i've had NOTHING BUT PROBLEMS. Two power steering failures, one throttle body replacement, a new AC fan, and I can't open the drivers side door from the inside. Ford has done NOTHNG to help me with my car and after reading hundreds of complains from other Ford Fusion owners, I'm convinced we have all purchased a defective vehicle. The Ford Fusion has major electrical issues and Ford is well aware of the problem.

  • ChadDecember 20, 2014 at 7:07 pm

    I had my power steering go out two times now. I will say the first time it went out at 70 mph it was was flat out scary I almost hit a couple cars on highway. Now as of today it has gone out again but this time it went out fast with no crazy pulling left and right. I'm very sick to think a car that is only 2 years old it's a 2012 model would have this problem every lets say 40,000 miles. Now I sit[Show More]I had my power steering go out two times now. I will say the first time it went out at 70 mph it was was flat out scary I almost hit a couple cars on highway. Now as of today it has gone out again but this time it went out fast with no crazy pulling left and right. I'm very sick to think a car that is only 2 years old it's a 2012 model would have this problem every lets say 40,000 miles. Now I sit with no warranty waiting to see if ford will do the right thing for me and thousands of other people with this problem. It's a safety problem that needs to be addressed.

  • KatrinaDecember 15, 2014 at 10:04 pm

    Same problem here. 2011 Ford Fusion with 58,000 miles. Started the car this morning and the same two warning lights came on and I had no power steering. Local dealership wants $2,173 to fix. Looks like this is a MAJOR problem!

  • MichaelDecember 14, 2014 at 3:15 am

    I have a 2011 Ford Fusion with 52,000 miles on it. I was getting off a tight turn exit when my steering went out causing me to go off into the grassy area around the exit. If it would have been any other situation someone would have gotten killed or injured! I experienced the exact same thing as others are discussing. Advanced trac and power steering both quit working. THANKS FORD !!!!!!!!

  • AndrewDecember 13, 2014 at 3:31 am

    2010 ford fusion had power steering completely go out Wednesday evening. Can't get the car into dealer until the 29th to be diagnosed. Sounds like exact same problem.

  • BYRONDecember 11, 2014 at 8:26 pm

    I have the same problem power steering went out with no prior warning. Ford should definitely be held responsible for this before someone gets seriously hurt or killed.

  • jasonDecember 10, 2014 at 4:00 am

    Started having problems with my 2011 Ford Fusion, "Power Steering needs Service" light came on. Anyone know of anycalls? The Advance traction light is also on. Was pulling out into the main highway and almost caused an accident.

  • RobertDecember 9, 2014 at 4:24 pm

    Our 2012 Fusion had a power steering failure at 58,600 miles. We are told that the cost to repair is over $1,700, and that the parts are not under warranty.

  • PamelaDecember 7, 2014 at 4:15 pm

    I have a 2011 Ford Fusionhad to bring it into the Ford dealership for is steering problems the auto assit. the cost to repair a three year old car was 2200 dollarsnot including a day off of lost workand a rental car

  • paulDecember 5, 2014 at 2:51 am

    Same problem, power steering went out on a 2010 ford fusion. Advanced trac and power steering both quit working. Only fix is for 1800 bucks, but every car in the country is having this same issue.

  • Wanderlyn and WalterDecember 4, 2014 at 9:26 pm

    My son and I purchased the 2010 Ford Fusion in September 2012 and the warranty went off September 2014 he is currently having Power Steering Problems. Ford is very wrong in keeping the facts hidden and should take responsibility before someone is seriously injured or killed and they really will be sued.. We are praying that the expense of repair is not over the carenote amount, but probabdly a un[Show More]My son and I purchased the 2010 Ford Fusion in September 2012 and the warranty went off September 2014 he is currently having Power Steering Problems. Ford is very wrong in keeping the facts hidden and should take responsibility before someone is seriously injured or killed and they really will be sued.. We are praying that the expense of repair is not over the carenote amount, but probabdly a unlikely chance. FORD take priide and be responsible.

  • CodyDecember 4, 2014 at 12:16 am

    Recently purchased 2010 Ford Fusion with 59000 miles and while driving home on highway going 70mph the power steering suddenly went out almost wrecked trying to get off the high way the light on dash reads service power steering now and I tried to reset but still have no steering it looks like I'm not the only one having this problem this should be a recall and replaced by Ford before some one get[Show More]Recently purchased 2010 Ford Fusion with 59000 miles and while driving home on highway going 70mph the power steering suddenly went out almost wrecked trying to get off the high way the light on dash reads service power steering now and I tried to reset but still have no steering it looks like I'm not the only one having this problem this should be a recall and replaced by Ford before some one gets killed or injured. I will be contacting Ford and a Lawyer to File a lawsuit against them

  • anitaNovember 27, 2014 at 4:51 pm

    Just bought 2011 ford fusion on trust of dealerships good name without researching

  • laurelNovember 21, 2014 at 10:17 pm

    I have a 2010 ford fusion and that power steering has gone out on. Also have warning in display that the advance track system needs serviced. I'm taking in Monday to have looked at so not sure what this will cost... I was advised by dealership that there haven't been any recalls for this issue and after reading the number of complaints online this is obviously a known issue that ford refuses to lo[Show More]I have a 2010 ford fusion and that power steering has gone out on. Also have warning in display that the advance track system needs serviced. I'm taking in Monday to have looked at so not sure what this will cost... I was advised by dealership that there haven't been any recalls for this issue and after reading the number of complaints online this is obviously a known issue that ford refuses to look into.

  • TomNovember 20, 2014 at 4:28 pm

    Mine failed at 59,000 miles. Cost $1,706.00 to repair.

  • MykelNovember 18, 2014 at 12:32 am

    My girlfriend had purchased a 2011 Ford Fusion about a year ago and everything was fine till the past 2 months where the power steering assist fault would come on and she would lose her power steering but when you turn the car off then back on it would work just fine but today it had happened when she was turning in a intersection and she has kids this is scary knowing that the power steering will[Show More]My girlfriend had purchased a 2011 Ford Fusion about a year ago and everything was fine till the past 2 months where the power steering assist fault would come on and she would lose her power steering but when you turn the car off then back on it would work just fine but today it had happened when she was turning in a intersection and she has kids this is scary knowing that the power steering will go out at any time and can be very dangerous hopefully something is done about this

  • ErInNovember 17, 2014 at 2:51 pm

    My 2011 had issues in the past with the Advancetrack and was told by the dealer just to reset it by turning off and on the car which worked, while driving on 11/15/2014 my power stearing went out completly and has not been reset, my car has less than 70,000 miles on it. I will never by a ford product again. Randell Ford in Fort Smith Arkansas told me they were not aware of any issues and that it [Show More]My 2011 had issues in the past with the Advancetrack and was told by the dealer just to reset it by turning off and on the car which worked, while driving on 11/15/2014 my power stearing went out completly and has not been reset, my car has less than 70,000 miles on it. I will never by a ford product again. Randell Ford in Fort Smith Arkansas told me they were not aware of any issues and that it would take a couple days to even look at the car. Cannot belive they would not help me out knowing how dangerous it is to drive with no stering.

  • JamesNovember 12, 2014 at 1:43 am

    I 've had this problem many times with my 2012 focus I also have reported it to the dealership and asked if there was a problem , they said don't know of any. I nearly rolled my car on a curve near my house when the steering shut off . I called the dealership and they said bring the car in , but I had to shut it off and of course it reset and worked perfect . They said they can't fix what isn't[Show More]I 've had this problem many times with my 2012 focus I also have reported it to the dealership and asked if there was a problem , they said don't know of any. I nearly rolled my car on a curve near my house when the steering shut off . I called the dealership and they said bring the car in , but I had to shut it off and of course it reset and worked perfect . They said they can't fix what isn't broke.. This problem first occurred around 10 k

  • DonnaNovember 10, 2014 at 7:51 pm

    My 2012 Ford Focus has the same problem. I live in Central Texas and would sometimes leave the car running if I was parked and on the phone during this last summer. The "Power Steering Assist" lights would come on, while in PARK with the engine running. If I tried to drive the power steering would not respond. I could turn the car off and when I started it back up, the problem would seem to fi[Show More]My 2012 Ford Focus has the same problem. I live in Central Texas and would sometimes leave the car running if I was parked and on the phone during this last summer. The "Power Steering Assist" lights would come on, while in PARK with the engine running. If I tried to drive the power steering would not respond. I could turn the car off and when I started it back up, the problem would seem to fix itself. The last time it happened, in August with about 38,000 miles, it did not correct itself. I have had to learn how to drive without power steering again because I can't afford the $2000.00 for repairs. After reading all of these comments, I think the problem lies with Ford and there should be a recall.

  • BrandonNovember 4, 2014 at 3:21 pm

    I have a 2010 Ford Fusion with 87k miles. I was driving home from halloween when all of the sudden my "service power steering" and "advance track" notifications came on. This is out of no where. Ford obviously knows this is an issue and refuses to do anything about it. I have been reading these comments and reviews from this site and others and see that this is a common issue. After returning to t[Show More]I have a 2010 Ford Fusion with 87k miles. I was driving home from halloween when all of the sudden my "service power steering" and "advance track" notifications came on. This is out of no where. Ford obviously knows this is an issue and refuses to do anything about it. I have been reading these comments and reviews from this site and others and see that this is a common issue. After returning to the dealer, they stated I needed a power steering rack at the cost of $1630 plus tax. I do find it funny that Miracle Ford in Gallatin Tn must be used to this issue as once I complained about this being an issue they waived my diagnostic fee. They know I have to get this issue fixed or be with out a vehicle. This will be the second recall ( hopefully becomes a recall) on this vehicle, it's always fun having to pay then get reimbursed. This is the first and last Ford I will ever own. Sad because I was looking at the new 2015 Fusion

  • KyleNovember 3, 2014 at 8:28 pm

    2011 Fusion sel power stearing gear went out and I could barely stear the car. First the idiots replace my ball joints thinking that's going to solve the problem and then they tell me I need a new stearing gear. Only $1875 no big deal..... Really disappointing when you buy a nice car knowing you won't have to deal with 2500 worth of repairs in one year. Please report with the nhtsa if you have pro[Show More]2011 Fusion sel power stearing gear went out and I could barely stear the car. First the idiots replace my ball joints thinking that's going to solve the problem and then they tell me I need a new stearing gear. Only $1875 no big deal..... Really disappointing when you buy a nice car knowing you won't have to deal with 2500 worth of repairs in one year. Please report with the nhtsa if you have problems

  • PaulineNovember 3, 2014 at 4:56 pm

    I have a 2012ford fusion and my power steering stops on me with out warning. I am scared that it may cause an accident. I can not afford a big bill to pay right now.and what I am reading from other people it is quite a problem. this is my second fusion and I love the car but this is making me think bad things about ford if they don't have recall on this major problem.Are they waiting for someone [Show More]I have a 2012ford fusion and my power steering stops on me with out warning. I am scared that it may cause an accident. I can not afford a big bill to pay right now.and what I am reading from other people it is quite a problem. this is my second fusion and I love the car but this is making me think bad things about ford if they don't have recall on this major problem.Are they waiting for someone to get hurt before they realize that this is a safety problem.

  • JoeNovember 2, 2014 at 12:56 am

    2010 Ford Fusion 2.5L - Had just driven 100+ miles on the interstate, parked the car in a parking lot to see my son play soccer. The game was postponed for a few hours due to weather so we decided to get something to eat. When the car was restarted a warning light came on in the dash. At the time I did not know what the light meant so we drove approximately two miles to a restaurant at 45 mph, car[Show More]2010 Ford Fusion 2.5L - Had just driven 100+ miles on the interstate, parked the car in a parking lot to see my son play soccer. The game was postponed for a few hours due to weather so we decided to get something to eat. When the car was restarted a warning light came on in the dash. At the time I did not know what the light meant so we drove approximately two miles to a restaurant at 45 mph, car pulled extremely hard to the right. I thought we had a tire problem but when we arrived at the restaurant, a quick check of the tires showed no problem That's when I noticed that on the dash readout I had "Service Advancetrac and Service Power Steering Now". Stupid me looked under the hood to check power steering fluid but obviously could not find the reservoir since a read of the owners manual indicated that it was all electronic. During the ride to the restaurant the power steering seemed to be working, just pulling hard to the right. We ate and when we were ready to leave I could hardly turn the steering wheel. We found a Ford Dealership and they checked it out and said that the steering gear needed replacing for a cost of $2,149.27. We have an extended warranty with a company called Zurich but they are closed on the weekend. Since it would be Monday before we could see if it would be covered by the warranty and we were out of town and really didn't want to spend this kind of money we told them we would pay for services rendered but would try to make it back to our home. For whatever reason, they waived the diagnostic fee of $120.00. I was told the technician reset the fault code and that it was working OK now. After the game we drove back home with no warning lights and no steering problems. We will see what the dealer says on Monday.

  • andyOctober 31, 2014 at 5:35 pm

    for the record, my 2012 Fusion power steering went out at 38,000 miles and cost 1850. to fix. I expect ford will have to recall them and pay for the fix, but not holding my breath. keep up the pressure and report all your cases to the NHTSA.

  • danOctober 26, 2014 at 4:50 am

    First time here on this forum, but seriously need help. I have a 2010 ford fusion 2.5l se and out of no where the advance trac light came on and the power steering service now also. so now the power steering is gone and really stiff, i cant figure out the proble, the last thing i want to do is spend lots money on a service charge by the dealer and then more to actually do something dont have money[Show More]First time here on this forum, but seriously need help. I have a 2010 ford fusion 2.5l se and out of no where the advance trac light came on and the power steering service now also. so now the power steering is gone and really stiff, i cant figure out the proble, the last thing i want to do is spend lots money on a service charge by the dealer and then more to actually do something dont have money to pay to fix as most people

  • MarkOctober 21, 2014 at 2:29 am

    We are also victim to this obvious fault with the electrically assisted steering, Our 2011 Fusion SEL V6 just developed this issue with 50,800 miles on the odometer. Fortunately our problem developed when the car was in our driveway, but we are looking at $1700.00 or more OUT OF POCKET to maybe fix this issue..Come on Ford, recall this vehicle before someone gets hurt or goes hungry just to keep t[Show More]We are also victim to this obvious fault with the electrically assisted steering, Our 2011 Fusion SEL V6 just developed this issue with 50,800 miles on the odometer. Fortunately our problem developed when the car was in our driveway, but we are looking at $1700.00 or more OUT OF POCKET to maybe fix this issue..Come on Ford, recall this vehicle before someone gets hurt or goes hungry just to keep their defective car on the road. Our Fusion will be traded off for a reliable vehicle from another manufacturer and after 30 years of being a blue oval family we are DONE.

  • SandraOctober 20, 2014 at 11:51 pm

    I have a 2012 Ford Fusion and I'm having the same issue as everyone else - I was driving and the power steering just went out - I was scared it was raining but good thing I was able to pull over - it never reset itself. I plan on calling the dealership to get it checked - there should be a recall on this issue - I hope.

  • CathyOctober 19, 2014 at 12:35 am

    I have the 2011 Fusion SEL AWD. What a nightmare. This has happened so many times , it is very scary but what can I do? I owe ten grand on it , would love to sell it to a Ford dealer. The worst failure was driving over the Sagamore bridge going to Cape Cod. So very scary.

  • LouellaOctober 17, 2014 at 12:51 am

    My MOM’s Quote “IT WENT OUT TOO SOON!” And she is correct, read her story about 2012 Ford Fusion Power Steering Assist Module Defect. It’s been a nightmare (for our family) ever since our mother’s (Louella Ashford) Power Steering Assist Module went out (Jul 15) on her 2012 Ford Fusion only to discover, her car was no longer under MFG warranty and she was handed a large bill of $1800 originally; w[Show More]My MOM’s Quote “IT WENT OUT TOO SOON!” And she is correct, read her story about 2012 Ford Fusion Power Steering Assist Module Defect. It’s been a nightmare (for our family) ever since our mother’s (Louella Ashford) Power Steering Assist Module went out (Jul 15) on her 2012 Ford Fusion only to discover, her car was no longer under MFG warranty and she was handed a large bill of $1800 originally; we contacted FORD Customer Relations, NHTSA, BBB Auto Line, and the Federal Trade Commission. You can review all details below but the main issue is this is a “ Major DEFECT” and FORD will not own up to it. The warranty doesn’t matter, if it was a recall (as it should be) FORD would have paid for the repairs anyway. My mom was not explained ”Extended Warranty” when she purchased the car and why would something major go out at only 36,744 miles? Shame on Ford it was only 744 miles over, I’ve been told normally they would pay for such low mileage over MFG’s warranty. I want the entire complaint letter sent to FORD Customer Relations, CEO, COO, whomever will listen. We have been given the run around from FORD and Tim Castellaw dealership, shame on FORD. I want this letter on your website since you have FORD rated A+. They are not running an A+ operation. They DO NOT care about their customer. My mom has made every car payment on time, what we call an Excellent Paying Customer and Ford is only saying I am sorry, they should be more than happy to pay for the repairs. My mom wants FORD to reimburse repair expenses (she does not have that kind of money and she should not have to pay for something such as this). (And as her daughter, Judy Jacob, I am here to help her. I have been in customer service 20 + years and never experienced such Poor Customer Service and normally I go through you, BBB and get great results. I depend on your website for positive and negative reviews before I make decisions now.) Tim Castellaw Ford Dealership (repaired her car) only took the price down to $1101.03 because the person my mom purchased the card from got involved. She still should not have to pay a dime. This car is too new to have a major part go out. And its all over the internet with other customers having the same issue. Please review and forward our complaint to FORD: HERE ARE HER DEMANDS: Ford reimburse $1101.03 for repairs Ford compensation for all the days she went without her car, totaling 31 days @ 42.98 (daily rate of compact rental) = $1332.38 Ford pay for extended warranty to “Warranty Company of her choice; valued at $2895 for up to 100,000 miles. Ford reimburse July’s car payment to her of $303.45

  • EDOctober 14, 2014 at 5:35 pm

    I have a 2010 Ford Fusion Hybrid. Before my warranty was over, I took it to the dealer with the same issue and they said nothing was wrong. I've put up with it for so long when it fails on me driving in the highway or sharp turns. Now that my warranty is over, I have the same problem, but this time it is steady and have trouble driving the car. I've spent so much money on this car thinking it w[Show More]I have a 2010 Ford Fusion Hybrid. Before my warranty was over, I took it to the dealer with the same issue and they said nothing was wrong. I've put up with it for so long when it fails on me driving in the highway or sharp turns. Now that my warranty is over, I have the same problem, but this time it is steady and have trouble driving the car. I've spent so much money on this car thinking it will protect me. Now, I am afraid of driving the car! I'm so ANGRY with ford for supposedly an awarded car of the year. REALLY??!!

  • HeatherOctober 14, 2014 at 4:16 am

    My husband and I have a 2012 Ford Fusion. Today while driving home from work the service power steering now and advanctrack light came on and I lost power steering. We could have very easily been involved in a car accident if I had been the only person in the car. My husband had to put excesive pull to help me drive. What is Ford going to do about this?

  • BarbaraOctober 13, 2014 at 3:56 pm

    Are you taking any class action lawsuits on Ford Fusion Hybrid -2014. Advertised at 47, reduced to 42, but I am getting 33. A true lemon and total deceit on the part of the Ford Motor Company.

  • kimberlyOctober 9, 2014 at 9:01 pm

    I have the same problem ford is making me pay 120 to diagnostic, then they say nothings wrong with it and they just reset it. The power steering went out while I was driving with my daughter in the car

  • ChuckOctober 7, 2014 at 7:25 pm

    My wife just called , power steering went out on our 2011 Ford Fusion again, 3 times and resets itself. Thought it was fixxed on our recent PCM flash, that was part of another recall, obvious to me now not related. Ford dealer wants $2600 dollars, they state part alone is $1900 dollars. Car just out of warranty wow, Neither Napa or Lordco carry the part. Reeding Transport Canada has went after the[Show More]My wife just called , power steering went out on our 2011 Ford Fusion again, 3 times and resets itself. Thought it was fixxed on our recent PCM flash, that was part of another recall, obvious to me now not related. Ford dealer wants $2600 dollars, they state part alone is $1900 dollars. Car just out of warranty wow, Neither Napa or Lordco carry the part. Reeding Transport Canada has went after them to create a recall for this problem. I'll have to find out the results (being Canadian on the west coast) and fast as this is her only transportation.

  • ErinOctober 2, 2014 at 6:08 pm

    Had this happen with my 2011 Ford Fusion today. They are replacing the Power Steering Gear. Bought it pre-owned certified and have only owned it since June of this year. I bought the car after having tons of problems with an old hand me down SUV. Was so glad to have a newer dependable car. It has 70,000 miles on it. I was fortunate to be in my driveway when it happened. Got it towed to the [Show More]Had this happen with my 2011 Ford Fusion today. They are replacing the Power Steering Gear. Bought it pre-owned certified and have only owned it since June of this year. I bought the car after having tons of problems with an old hand me down SUV. Was so glad to have a newer dependable car. It has 70,000 miles on it. I was fortunate to be in my driveway when it happened. Got it towed to the dealership. I'm very disappointed. I had a 1995 Explorer for 15 years and put 285K miles on it with no problems. Which is why I went back to Ford.

  • TeneciaOctober 2, 2014 at 3:55 am

    Please help. This is ridiculous. How do we get to the bottom of this. Are we just stuck paying $ 14,000 for a car that may need a $2100.00 repair. Randomly over and over throughout the life if the vehicle. Its only 3 years old.

  • DerekOctober 1, 2014 at 1:48 am

    Same song same dance 2011 ford fusion sel. 64,234 miles, When into considerable debt buying the Car for my wife, to have safe and conformable transportation for her and my son. Power steering assist Fault Came on and rendered power steering useless while my wife was driving, Needless to say if either of them were brought any harm because of this issue I would have gone vigilante on ford motor [Show More]Same song same dance 2011 ford fusion sel. 64,234 miles, When into considerable debt buying the Car for my wife, to have safe and conformable transportation for her and my son. Power steering assist Fault Came on and rendered power steering useless while my wife was driving, Needless to say if either of them were brought any harm because of this issue I would have gone vigilante on ford motor co.. 2000$ repair from any dealership without a for sure cure has been the only vague remedy I have found I have owned a Mustang Ranger and Now a fusion all was love until the fusion this will more than like be my last Ford vehicle,,,

  • markSeptember 30, 2014 at 12:23 am

    i just bought a 2012 ford fusion 1 year ago, it lost power steering 4 times usally a few months apart, i luckily didnt crash and was able to pull over , shut off the car, re start it and the power steering assist fault went off and regained steering agian,, when taking it to the dealer, they said the warrenty doesn;t cover it and it w[Show More]i just bought a 2012 ford fusion 1 year ago, it lost power steering 4 times usally a few months apart, i luckily didnt crash and was able to pull over , shut off the car, re start it and the power steering assist fault went off and regained steering agian,, when taking it to the dealer, they said the warrenty doesn;t cover it and it would be about 2 thousand dollars to fix,, whitch i dont have ,, its been out for a month now and they refuse to do anything to fix it , im a single dad with 2 girls, and even when it was working i couln;t trust that we could crash because of ford;; could you please help me ,,,,,sincerly mark

  • MelissaSeptember 23, 2014 at 11:12 pm

    2010 Ford Fusion lost power steering with my 5 year old in the car, Took it to the dealer 1486 just in parts to fix it. It is the EPas system. Filed a claim with Ford and a complaint with NHTSA.

  • DarrenSeptember 22, 2014 at 10:57 am

    My wife and I purchased a used 2011 Ford Fusion in January 2014 as a backup car from our local Ford dealer. The car had about 22,500 miles on it. Over the past nine months we used the car about 10 times and put 3000 miles on it. This past Friday evening we came out of a store and started the car and the steering wheel was stuck and very hard to turn. The message on the dash said, "Service Power St[Show More]My wife and I purchased a used 2011 Ford Fusion in January 2014 as a backup car from our local Ford dealer. The car had about 22,500 miles on it. Over the past nine months we used the car about 10 times and put 3000 miles on it. This past Friday evening we came out of a store and started the car and the steering wheel was stuck and very hard to turn. The message on the dash said, "Service Power Steering". We had the car towed to a Ford Dealer in Richmond, VA. They called me and said that electronic component needed to be replace. They also told me that the front tires on the vehicle were not the correct size for the car. Wouldn'd you think that buying a used Ford vehicle from a Ford dealer would have the correct size tires on it? I contacted the Ford dealer where we bought the car and there going to contact the Ford dealer in Richmond to see what the issue is. But to have the power steering do on a car that only has 25500 mile on it is crazy. After reading all of these reviews about power steering issues I think Ford needs to recall these vehicles before someone gets hurt and they get more lawsuits against them. Haven't heard if the dealer will fix it under warranty but we shall see.

  • DaisySeptember 22, 2014 at 2:44 am

    We bought our daughter a 2012 ford fusion and her vehicle also has lost power steering due to the advanced Trac and power steering assist fualt. Come on Ford step up and recall this problem before it causes somebody to wreck!

  • JakitaSeptember 20, 2014 at 9:58 pm

    This happened to me today. I have a 2011 Ford Fusion and my powersteering went out. I called the dealer to see if their was a recall on my car for this issue but they hung up on me. This is a really scary thing to not deal with. Ford needs to handle this now.

  • APSeptember 20, 2014 at 3:45 pm

    two weeks ago i was driving about 70MPH and Power stearing service now sign came on and stearing wheel got locked. i almost got in to an accident with semi truck and could have died. i took my car to ford dealer they wants to charge $2000.00 to fix rack and pinion . i was thinking about getting if fixed, but steraring wheel came back to life so i did not get it fixed, but again yeaterday i was dri[Show More]two weeks ago i was driving about 70MPH and Power stearing service now sign came on and stearing wheel got locked. i almost got in to an accident with semi truck and could have died. i took my car to ford dealer they wants to charge $2000.00 to fix rack and pinion . i was thinking about getting if fixed, but steraring wheel came back to life so i did not get it fixed, but again yeaterday i was driving out of state and on freeway driving 50MPH and same thing happened again and i have no clue how to take this car home again. it's 2010 ford fusion with only 28,000 miles on it. there are many complaints about this out there and still no recall.

  • rachlSeptember 20, 2014 at 12:15 am

    same issues 2010 ford fusion just had car 6 months....60,000 miles on car stated there is no recall on car but clearly there is an issue stating I need over 1700 for reparir

  • kevinSeptember 17, 2014 at 1:07 am

    Just experienced the same power steering issue on my 2010 fusion. Cost was 2200.00. My car has low miles and should not need this kind of repair just out of warranty. This is getting ridiculous. Make sure to report.

  • rickSeptember 15, 2014 at 10:08 pm

    I have a 2012 ford fusion and my vehicle also has lost power steering due to the advanced Trac and power steering assist fualt. Come on Ford step up and recall this problem as we put our investment in your product and in supporting an american product please support your customers or we will all start buying Toyota's.

  • LonnieSeptember 15, 2014 at 9:03 pm

    My wife went to the store. When she came out to leave, the steering wheel would not turn. She called me. I started to go get her and she called me back and said it was working after she turned it off and restarted it. I went on line to see if there were any other people with this problem, and found a lot. I took it to the ford dealer and they checked it and said the power steering assist was bad. [Show More]My wife went to the store. When she came out to leave, the steering wheel would not turn. She called me. I started to go get her and she called me back and said it was working after she turned it off and restarted it. I went on line to see if there were any other people with this problem, and found a lot. I took it to the ford dealer and they checked it and said the power steering assist was bad. They had to replace the rack and pinion . Cost 1700.00. A few days after I got it back it started making a noises . Took it back to the dealer and they said the lower control arm was bad. They replaced them at no cost to me. If they are recalling other models for this problem they should recall the fusions. Mine is a 2012 model.

  • JamesSeptember 15, 2014 at 1:13 pm

    My parents own a 2012 Ford fusion and are having the same problems that I'm reading regarding the power steering suddenly not working making it impossible to steer the car unless you have arms like a body builder..iam finding out that the people at Ford are aware of this problem. I just wanted Ford to know that if something happens to my parents do to fords lack of concern that i won't stop until [Show More]My parents own a 2012 Ford fusion and are having the same problems that I'm reading regarding the power steering suddenly not working making it impossible to steer the car unless you have arms like a body builder..iam finding out that the people at Ford are aware of this problem. I just wanted Ford to know that if something happens to my parents do to fords lack of concern that i won't stop until Ford is liquidated and bankrupted and reduced to nothing but a memory.

  • PaulSeptember 11, 2014 at 4:26 pm

    9/6/14 I took my 2011 Ford Fusion to Ford Lincoln in Jonesboro Arkansas for the following service request: "Power Steering Assist Fault" occurs on starting motor. This has happened about six times so far. Today it happened as I was backing into the street from my driveway. Each time I have to turn off the ignition switch and restart the car. Then it has cleared and I have power steering again[Show More]9/6/14 I took my 2011 Ford Fusion to Ford Lincoln in Jonesboro Arkansas for the following service request: "Power Steering Assist Fault" occurs on starting motor. This has happened about six times so far. Today it happened as I was backing into the street from my driveway. Each time I have to turn off the ignition switch and restart the car. Then it has cleared and I have power steering again. So far, it has not occurred during normal driving, just after starting the car. Service report indicated U3000 code stored in P/S module and vehicle is going to need P/S Rack and Pinion parts $1186.74 + $170.00 Labor + $69.95 front end alignment=$1426.69 + tax. This in addition to $49.05 troubleshooting already paid. Service manager and general manager said there were no recalls or service bulletins that apply. I told the general manager there was no way a car with 89978 easy highway miles should need a steering box replaced and that obviously Ford had installed defective parts. He said there was nothing he could do other than refer me to Ford Customer Relationship Center which I contacted and received a case number. The result being that Ford refuses any responsibility for the repair or replacement of the defective part financially because it is out of warranty.

  • MikeSeptember 10, 2014 at 6:20 pm

    I purchased 2010 Ford fusion se, only 61,000 miles in SC. After 2 days, I was on interstate driving 75mph and Advance Track light came on and message "service power steering". Steering got stiff but was able to safely pull over. Towed car to dealer, they "reset" system. Car drove fine but 2 weeks later, same thing happened again. Now dealer wants $2200 to replace rack & pinion but cant g[Show More]I purchased 2010 Ford fusion se, only 61,000 miles in SC. After 2 days, I was on interstate driving 75mph and Advance Track light came on and message "service power steering". Steering got stiff but was able to safely pull over. Towed car to dealer, they "reset" system. Car drove fine but 2 weeks later, same thing happened again. Now dealer wants $2200 to replace rack & pinion but cant guarantee that it won't happen again. After reading many complaints, it appears to be a software issue not hardware and needs to be recalled! I'm driving around knowing my steering will go out at any time. Scary!!!

  • markSeptember 4, 2014 at 10:31 pm

    i have the same problom with my 2012 fusion ,

  • JalaineSeptember 2, 2014 at 3:06 pm

    I have only had my fusion since July 31,2014 and have already had three instances where my "power steering assist failure" light came on and my power steering went out. I drive my four kids around in this vehicle. I don't at all appreciate seeing that Ford is taking this so lightly. This needs to be recalled.

  • DouglasSeptember 2, 2014 at 3:10 am

    The power steering has faulted for about four months till it finally failed in 9/1/14 this was suppose to be a reliable car for my wife and teenage daughter but is not it the cost to fix is more than what we have to fix it we live on a fix income my wife and I can not afford 2000.00 car problem

  • LorraineAugust 25, 2014 at 8:51 pm

    I am the owner of a 2012 Ford Fusion and just this past Friday, my teenage son was driving the car to college and all of a sudden it stopped on him in the middle of the road (busy intersection). He was able to turn it back on and make it to a parking lot on campus. When trying to back out of the parking lot, the steering wheel would not budge and the indicator lights came on for Service Advance Tr[Show More]I am the owner of a 2012 Ford Fusion and just this past Friday, my teenage son was driving the car to college and all of a sudden it stopped on him in the middle of the road (busy intersection). He was able to turn it back on and make it to a parking lot on campus. When trying to back out of the parking lot, the steering wheel would not budge and the indicator lights came on for Service Advance Trac and Service Power Steering. Needless to say, he was stranded as I was 5 hours away. I immediatley contacted the dealership I brought the car from and they verified that I had purchased an extended warranty for my vehicle. One would be delighted to hear that, only that I am still waiting on the insurance company to say that they will pay out on the Electrical Issue that has nothing to do with normal wear and tear maintenance. We all know how much of a hassel it can be dealing with insurance companies. Nevertheless, I had my car towed by my personal insurance company to the nearest dealership (by the way it's closed on weekends) so I had to let it sit in the parking lot for 2 days. I got a call from the dealership today, that the EPAS Electronic Steering gear is bad and needs to be replaced. Imagine me hearing that the bill is $1800+ dollars. I am waiting to hear the final verdict on payout from the insurance company and will update as it becomes available. I am blessed that my son is alive and well and that he did not get into an accident, but who knows what will happen the next time this part goes out ! Praise God.

  • dougAugust 18, 2014 at 11:30 pm

    I have a 2012 Ford Focus experiencing difficulty with the electronic steering. Goes out periodically. I would be interested in being part of a Suit against Ford as they have no interest in helping me out. They want 1700 for a whole new Rack and Pinion that does not even appear to be the problem. How do I get ahold of the attorney?

  • ROBERTAugust 16, 2014 at 12:47 pm

    I OWN A 2011 FORD FUSION AND FOR THE PAST YEAR MY POWER STEERING HAS BEEN RANDOMLY FAILING WHILE DRIVING. ON 8/13/14 IT FAILED FOR GOOD. COST TO REPAIR: 1987.73. CONTACTED FORD TWICE ABOUT THIS ISSUE AND THEY OFFERED NO ASSISTANCE IN GETTING THE CAR REPAIRED.

  • ROBERTAugust 16, 2014 at 12:46 pm

    I OWN A 2011 FORD FUSION AND FOR THE PAST YEAR MY POWER STEERING HAS BEEN RANDOMLY FAILING WHILE DRIVING. ON 8/13/14 IT FAILED FOR GOOD. COST TO REPAIR: 1987.73. CONTACTED FORD TWICE ABOUT THIS ISSUE AND THEY OFFERED NO ASSISTANCE IN GETTING THE CAR REPAIRED.

  • RyanAugust 11, 2014 at 3:13 am

    We own a 2014 Ford Fusion, and have had the warning "Steering Fault service now". When the vehicle was turned off we would lose power steering when it was turned back on. Happened during an emergency road trip across the country. They refused to give us a rental car after we paid thousands for the extra warranties. The amount of time lost was horrible. We had to go to three different Ford dealersh[Show More]We own a 2014 Ford Fusion, and have had the warning "Steering Fault service now". When the vehicle was turned off we would lose power steering when it was turned back on. Happened during an emergency road trip across the country. They refused to give us a rental car after we paid thousands for the extra warranties. The amount of time lost was horrible. We had to go to three different Ford dealerships across the country to get anything done. We never did lose power steering while moving, but the car has less than 12,000 miles on it.

  • AmberAugust 7, 2014 at 4:58 pm

    We own a 2011 Fusion and we've just not started to encounter this same issue. TWICE this week my power steering has failed, thankfully my children were not in the car and it did not cause an accident. I've called both my dealership, where we bought the car brand new, and Ford Corporate where I'm being told there is no recall and that we'll be responsible to repair this dangerous issue. I've been a[Show More]We own a 2011 Fusion and we've just not started to encounter this same issue. TWICE this week my power steering has failed, thankfully my children were not in the car and it did not cause an accident. I've called both my dealership, where we bought the car brand new, and Ford Corporate where I'm being told there is no recall and that we'll be responsible to repair this dangerous issue. I've been an avid Fusion fan since my first (This is our second fusion), but I'm not so sure about Ford now that they don't take safety issues seriously.

  • SusanJuly 30, 2014 at 7:09 pm

    I have a 2012 Fusion and my steering has gone out. Thankfully it occurred when my vehicle was parked. When I came out of a store and cranked it...ALL the idiot lights went off and no steering. I have taken it to Ford and they say they are not aware of any issues with the Fusion. They are happy to charge me $1900.00 to repair the problem. As for now it suddenly starting working fine. I am so[Show More]I have a 2012 Fusion and my steering has gone out. Thankfully it occurred when my vehicle was parked. When I came out of a store and cranked it...ALL the idiot lights went off and no steering. I have taken it to Ford and they say they are not aware of any issues with the Fusion. They are happy to charge me $1900.00 to repair the problem. As for now it suddenly starting working fine. I am so nervous driving it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • SandraJuly 23, 2014 at 7:20 am

    I just bought my 20 year old son a 2010 Ford Fusion a month ago and last night his power steer failed. Luckly it happened when he was pulling into the driveway last night.

  • lisaJuly 22, 2014 at 11:03 pm

    i have a 2011 ford fusion 6 months after buying my car my family and i were out driving when all of a sudden i had no power sterring, we did manage to get the car back home without having an accident, had the car towed to ford dealership and they were able to fix it, well less than 6 months later i was driving my car again and all of a sudden no warning i had no power sterring, had it towed again [Show More]i have a 2011 ford fusion 6 months after buying my car my family and i were out driving when all of a sudden i had no power sterring, we did manage to get the car back home without having an accident, had the car towed to ford dealership and they were able to fix it, well less than 6 months later i was driving my car again and all of a sudden no warning i had no power sterring, had it towed again to dealership and this time they found a diffrent problem, that caused the car to do the exact same thing as before they told me it would cost almost 2000 dollars to fix it, i am a traveling nurse and i depend on my car and my patients depend on me to be able to come see them, i would appreciate if something could be done i am scared of that car in my opinion it is a death trap, i wander how many people have had a crash due to this problem, thank you for your attention to this matter ......lisa

  • LindaJuly 17, 2014 at 11:10 pm

    I own a 2010 Ford Fusion and have had the power steering go out while driving. Luckily, I am very strong and was able to get the car to a safe place without incident. The steering rack was replaced under warranty and less than 100 miles after picking up the "fixed" car, the exact same problem occurred. My mechanic will not touch it after that and referred me to Ford where the car is currently bei[Show More]I own a 2010 Ford Fusion and have had the power steering go out while driving. Luckily, I am very strong and was able to get the car to a safe place without incident. The steering rack was replaced under warranty and less than 100 miles after picking up the "fixed" car, the exact same problem occurred. My mechanic will not touch it after that and referred me to Ford where the car is currently being diagnosed. I am not happy that Ford has not acknowledged this issue publically. They are putting many lives at risk for the sake of the almighty dollar.

  • BevJuly 15, 2014 at 4:23 am

    I live in Canada. My son has had the same problem with his car,but ford keeps telling us it isn't an issue with all of these make of cars just his.I have found many complaints on line from customers. Any suggestions what to do.

  • GinaJuly 15, 2014 at 4:10 am

    I have a 2012 Ford Fusion. The power steering has been going out, just like this article has described, while backing out of my garage. Tonight I was driving on a road near my house and my power steering went out. I was fortunate enough to be at a pullover spot. My son and I both had to pull on the steering wheel to get pulled over into a parked position. When I turn my engine off then on again t[Show More]I have a 2012 Ford Fusion. The power steering has been going out, just like this article has described, while backing out of my garage. Tonight I was driving on a road near my house and my power steering went out. I was fortunate enough to be at a pullover spot. My son and I both had to pull on the steering wheel to get pulled over into a parked position. When I turn my engine off then on again the power steering comes back on and I'm able to drive for another 50 to a hundred miles before it happens again. Tonight it really scared me! I drive on a very busy highway 55 miles to work everyday if I had been on my way to work I feel certain I would have been in an accident an seriously injured, if not killed. Thank you for doing something about this. Gina

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