I hope they paid dearly for that. I believe that all such settlements should be discounted by about -20% or so if the settlement cheque is accompanied by an open letter of apology including an explicit admission of wrong-doing, and a detailed corrective action plan. No letter, then the settlement should be about a quarter larger.

Such an approach would slowly but surely make the world a better place.

PS. Plauntiff legal fees would be structured to be slightly larger for getting the letter.