Hyundai Sonata Recall Issued Due to Steering Problems with 2011 Vehicles

  • Written by: Staff Writers

About 139,500 Hyundai Sonatas from the 2011 model year have been recalled due to steering problems that could cause a loss of control.   

According to the National Highway Transportation Safety Administration (NHTSA), which announced the Hyundai Sonata recall on September 23, connections in the steering column were either improperly assembled or insufficiently tightened on certain vehicles. The manufacturing defect means that the driver could suddenly lose the ability to steer the vehicle, possibly resulting in an automobile accident with a potential for property damage, injury and death. 

The NHTSA opened an investigation in late August after at least two customers complained that the steering shaft came loose on their Sonatas, causing them to completely lose the ability to steer the vehicle. The Kia Soul, which has different parts but is also made by Hyundai, is also under investigation after an owner complained of the same problem. The number of reports for the Sonata has since grown to a total of eight, according to company officials. There have been no injuries or accidents reported. 

The recall affects certain 2011 Hyundai Sonatas manufactured between December 11, 2009, and September 10, 2010, at the company’s Montgomery, Alabama facility. The recall of the vehicles is expected to begin during October. 

According to the NHTSA, Hyundai dealers will inspect the steering column’s intermediate shaft universal joint connections to ensure they are properly assembled and have the correct amount of torque. Dealers will also update the power steering software. Hyundai owners with questions can call the Hyundai Customer Assistance Center at 1-800-633-5151.

Photo Courtesy of IFCAR via Wikipedia Public Domain

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  1. concerned mom Reply

    I got my 2011 sonata in March 2014. Up until a month ago it was fine. I noticed first knocking in my steering, like something was broke, but it still drove fine. I only heard the noise when turning the steering wheel. Took it to the dealership for what was supposed to have been an hour inspection….4 hours later I had to call to get status of their findings, and was told a bushing had broken (due to defective design) and theyd order the part. I was also made aware of a recall on the brake light switch or lamps (cant remember specifically). A week later I took it back for the repair and again it took all day for what was only to take 1.5 hours. I, like everyone, have to be able to have a car for my kids and errands. I was frustrated with the situation for sure. Now, in the two weeks Ive had my car back, my brake lights wouldnt turn off last night and while driving on 4 occasions, so far, the gas pedal stopped responding. I am very concerned. I have 4 kids in my family and the ‘what if Im crossing traffic and it stalls’ keeps running through my mind. I cant help but wonder if this is related to the ‘repair’ or if its something unrelated. Gotta call the dealership again on Monday, after the holiday.

  2. christina Reply

    Hi concerned mom..i have the same issue. did they fix yours for free

  3. Lynn Reply

    I have been experiencing the knocking sounds in my steering wheel and a clicking whenever I turn the steering wheel. I purchased my Sonata in Sept 2013. I recently took my car to the dealership to see if there was a recall on my car for the issues I was experiencing and was told there wasn’t! However upon doing my own research I see that there was in fact a recall on this particular model and year! I have already purchased the steering column and scheduled the work to be done out of pocket! I don’t have the money for this but am forced to pay other bills late just to have this problem taken care of that my Hyundai dealer refuses to do! I am very frustrated at this point and just don’t even want my car any more! It looks great but sounds HORRIBLE! No longer a fan of Hyundai!!!

  4. Autumn Reply

    Wow I’m experiencing the same things reported. Knocking in the steering! I was also told they my vehicle does not fall under the recall but have read several articles concerning this particular problem and recalls so do not understand why my vehicle does not fall under this recall. I will have to pay this out of pocket as well. I have two kids and feel like I’m putting them at risk daily but i don’t have the funds to get it fixed right now and this is my only means of transportation!!

  5. Skoda Reply

    Numerous steering complaints have been filed to the NATSA on 2011s that are not in the recalled lot. And on all the following year Sonantas. Work is often done at the costumers expense and the problem is typically not corrected. Why are these affected cars not being recalled? It would cost Hyundai a lot! Or they do not have a fix and would have to buy all the cars back? That would put a huge dent in their wallet and reputation. Are they knowingly letting people drive unsafe cars? That is a big gamble.

  6. Jesse Reply

    Same issue here on same car,also been told no recall,.

  7. Michael Reply

    My 2011 has been doing it. 2.0t sonata problems?

  8. Kim Reply

    I purchased my 2011 vehicle brand new and it is now out of warranty and I’m experiencing the same knocking noise in my steering column. I’ve taken it TWICE to Hyundai about this issue and even-though there has been a RECALL notice for some of the same model vehicles, it has not been on all. I’m quite confused about this, because it appears that we are all having the same problem and for the life of me, I do not understand why some have to fork the bill out of pocket, and Hyundai recognize and sponsor the payment for others, is beyond me.
    Something should be done about this, because someone could possibly lose their life over wear and tear of their vehicle not caused by them, but the manufacturer.
    A CLASS ACTION suit should be filed and we should all be reimbursed for the funds utilized to make such repairs!
    In addition, I too transport my elderly mother and grandchildren and this is so wrong for Hyundai to ignore all these complaints for the same exact matter.

  9. MsP Reply

    I’ve had my car for 2 years and I too have been experiencing the problems of knocking and noises in the steering column. I went to Firestone and they told me would have to take to the dealer and that they have had several other sonata’s with the same problem. I did research on the web and found there was a recall but the dealers’ are refusing to correct the issue and state it will be out of pocket. to my understanding when there is a recall it must be repaired regardless of if the vehicle is out of warranty or not. I REALLY AM NO LONGER A FAN OF HYUNDAI!!! I have many friends and family who ask how I like my car, Garbage and the dealer customer service is Trash!!!

  10. herman Reply

    Steering wheel noise

  11. Ricardo Reply

    I too am having an issue with steering Vibrations and loud popping noises. Getting worse as I drive it. 2011 Sonata

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