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Hyundai Sonata Recall Issued Due to Steering Problems with 2011 Vehicles

About 139,500 Hyundai Sonatas from the 2011 model year have been recalled due to steering problems that could cause a loss of control.   

According to the National Highway Transportation Safety Administration (NHTSA), which announced the Hyundai Sonata recall on September 23, connections in the steering column were either improperly assembled or insufficiently tightened on certain vehicles. The manufacturing defect means that the driver could suddenly lose the ability to steer the vehicle, possibly resulting in an automobile accident with a potential for property damage, injury and death. 

The NHTSA opened an investigation in late August after at least two customers complained that the steering shaft came loose on their Sonatas, causing them to completely lose the ability to steer the vehicle. The Kia Soul, which has different parts but is also made by Hyundai, is also under investigation after an owner complained of the same problem. The number of reports for the Sonata has since grown to a total of eight, according to company officials. There have been no injuries or accidents reported. 

The recall affects certain 2011 Hyundai Sonatas manufactured between December 11, 2009, and September 10, 2010, at the company’s Montgomery, Alabama facility. The recall of the vehicles is expected to begin during October. 

According to the NHTSA, Hyundai dealers will inspect the steering column’s intermediate shaft universal joint connections to ensure they are properly assembled and have the correct amount of torque. Dealers will also update the power steering software. Hyundai owners with questions can call the Hyundai Customer Assistance Center at 1-800-633-5151.

Photo Courtesy of IFCAR via Wikipedia Public Domain

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121 comments

  1. ronnie Reply

    I too am having the same problem with my 2011 sonata I have the platinum warranty and I called to see if it was under that warranty and they told me it was covered I will be taking my car in tomorrow to get the couplar fixed and this will be my last hyundai

  2. Shane Reply

    Same problem with my 2011 Sonata. I called Hyundai and they said my car was produced after all the ones with the same exact problem were produced. Last time I buy a Hyundai. I was the original owner!

  3. lynn Reply

    Well my 2011 it wasn’t my intended vehicle. I was set on a jeep Cherokee. But this time last year I was in a bad way. I had issues with the fuses and the electrical system. then I had to have the motor gutted from the car cause it seized up due to that recall . Now there’s a embarrassing clicking noise every time I turn left or right I know the motor have a warranty on it, but I brought my Hyundai sonata from a private dealer and I wonder if it’s the steering couplar. Or cv boot

  4. Jonathan Reply

    Same Problem with my vehicle. No longer under warranty and my vehicle was made 1 month outside of that recall window…

  5. Damaris Reply

    I took my sonata to the hyundai dealership by appointment they werent trying to be helpful or take a chance to diagnose they try to take money out of your pocket like that trying to tell you your not under warranty up to 65k miles thats not true. if you have extended warranties you should still ask for them to call the 1800 # to check and see if the part is under warranty. And it is. they fixed mines today! so you can go get it checked out and fixed.

  6. Shirley Reply

    I have a 2011 Sonata….my steering has gotten stiff….has anyone else experienced the symptom?

  7. Robert Reply

    I have a 2011 Hyuandi Sonata having problems with the steering column, popping and jerking.

  8. velta Reply

    I have a 2011 sonata and my steering is slipping and jerking. Since that recall doesn’t fall under my Vin They are refusing to fix my car nor will they furnish rental while they fix my car so I’m having to pay for their mistakes. Ridiculous

  9. Jason Reply

    I have a 2011. There is a popping noise in my steering and none of my buttons work on the steering wheel! I’m going to take it to the dealership today.

  10. Chelsea Reply

    Just got notified I need to get my steering coupling replaced. This is seeming more like a complete scam for companies to get more money out of us. They purposefully make parts like crap so they need to be replaced at our own expense.

  11. Dale Reply

    Steering coupling on my 2011 Hyundai Sonata went bad common problem part was $9.93 labor to replace $441.00 well over a thousand complaints should be a recall

  12. Brenda Reply

    Steering coupling made of rubber…pathetic. Part $12 labor $390 I’ve been the owner of 3 Sonatas and this 2011 will be my last.

  13. sherry Reply

    Our 2011 Sonata has 20,000 original miles on it. We recently took it to the dealer (approximately 4 weeks ago) because of the recall and it was repaired/covered under warranty.

    Three (3) days ago, my husband noticed a clunking sound when turning the steering wheel. Same dealer today, claimed it was a bad bushing. The repair cost us, out of pocket, $345. You can’t tell me Hyundai wasn’t aware of this issue as well, yet simply ignored it.

    Way too many recalls on a vehicle that originally rated as 2011’s mid-size car of the year. This family will never again buy another Hyandai product. At this point, I’m genuinely concerned for our safety.

    Perhaps NHTSA should be made aware of this issue as well. A lousy piece of rubber between the car owner and the highway!

  14. Karen Reply

    In January 2016 I paid $2.38 for a coupler and 322.68 for labor. Now September 2016 I’m told I need the bushing in the steering wheel replaced for $350.00. Is there a difference in the coupler and bushing or shouldn’t these been replaced at same time if the problem is the same complaint?

  15. Ed Reply

    ADD ME TO THE LIST —STEERING PROBLEM -SHOULD BE A RECALL BEFORE SOMEBODY GETS KILLED

  16. Michelle Reply

    Also have the 2011 sonata and its costing me around 350 dollars to repair the coupler in steering column, i also reported to hyundai and the man said he gets and has heard NUMEROUS reports personally over this coupler issue but there is No recall yet. This is pitiful, other people laugh at me because i get a new recall on my sonata every other month and i watch it fall apart with problems NOT COVERED by hyundai yet every other sonata driver is having the same issues. ILL NEVER BUY ANOTHER HYUNDAI AGAIN.

  17. Roy in NJ Reply

    Sept 12 2016

    Brought car (2011 Sonata-122,000 miles) to dealer a month ago to get the Power Steering Circuit Board replaced under the recall. We soon started to notice the car was making noise when steering, and also had a notch in the steering wheel. We just brought the car to our local mechanic who thinks, based on the TSB, the problem is the $20 Bushing (with 3 hours labor).

    Could the problem be related to the recall ?

  18. julie Reply

    I think it IS related to steering problem recall. Had the recall fixed. Drove out of the dealer parking lot and noticed the steering was VERY loose; extreme play, but I had been there awhile; had the dog, blah,blah and just kind of got used to it. But going in to dealer wednesday. It also does the clunk noise others have mentioned. Dealership said they were sure it was the coupler. It seems like a big coincidence to me that it all went bad while it was in for the recall??? Car has 34,000 miles first owner.

  19. Donna Reply

    Clicking noise when steering, told by a hyundai dealership it’s the coupler. Cost to fix it $350! I dont understand why this is not under the list of many recalls with the 2011 sonata. Im putting in a complaint no way should a problem this dangerous should be ignored.

  20. DEAN Reply

    Mine is a 2011 Sonata made at the right time frame for this to be an issue! I brought it back to the dealer ship here in Pittsfield with paperwork off the internet that showed the plastic gear in the steering column. He acted like he did not know about this problem. The service tech. had it looked at and said it need a ball joint in front and had loose end links in the back and was going to cost $ 416 to fix ! I jacked it up and looked at everything and nothing was wrong with the right side ball joint or rear end links ! At this point he knew about the plastic gear. Seems fishy to me !

  21. John Reply

    I picked my ’11 Sonata up from dealer after sitting on their lot for 7 weeks due to the blown engine recall. Luckily it was covered by recall. After driving away from dealer, I noticed issues with steering and a noise. I took it back to dealer after rotating and rebalancing the wheels. The service guy told me my car was not in the recall for ’11 Sonatas doing the same thing. After speaking with the service manager, he gave me the little bushing. It’s less than $2 for the part. I found a video on YouTube where the guy was replacing the bushing in less than 30 minutes. I know what I’ll be doing this Saturday.

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