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Eligible for a Change Healthcare lawsuit?

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Change-Healthcare-Lawsuit

Change Healthcare Lawsuit

Updates and Settlement Information

Is There A Change Healthcare Lawsuit?

Yes. Change Healthcare lawsuits are being filed after a ransomware attack disrupted medical services and exposed the Social Security numbers, medical histories, and personal information of potentially millions of individuals.

Change Healthcare class action lawsuits and individual claims for financial compensation are being pursued against the company, for failing to take adequate steps to protect customers’ sensitive information.

Individuals may be eligible for a Change Healthcare class action lawsuit settlement if any of the following information was stolen, or suffered any of the following damages;

  • Name
  • Phone number
  • Mailing addresses
  • Social Security number
  • Insurance Information
  • Medical information
  • Financial information
  • Employment information
  • Out of pocket costs caused by service disruption

UPDATED:


Change Healthcare Data Breach Class Action Lawsuits

Change Healthcare is a technology company in the United States that operates as part of Optum, which is a subsidiary of UnitedHealth Group. The company provides a wide range of services used by tens of thousands of healthcare providers, hospitals, pharmacies, and insurers to verify insurance, confirm pre-authorization of procedures or services, exchange insurance claim data, and perform other administrative tasks essential for the delivery of healthcare.

In February 2024, Change Healthcare announced a ransomware attack that significantly disrupted healthcare operations and compromised the names, addresses, Social Security numbers, medical histories, and insurance details of an estimated 100 million people in the U.S.

Individuals are now filing Change Healthcare class action lawsuits against the technology company for failing to take appropriate action to safeguard their personal and healthcare information.

Who Qualifies for the Change Healthcare Lawsuit?

Any individuals who receive notice that their personal or medical information may have been compromised may qualify to pursue a Change Healthcare data breach lawsuit and be eligible for financial compensation.

In addition, those who had to pay out of pocket costs due to disruption of Change Healthcare services caused by the data breach may also qualify to join the lawsuit.

To determine whether you or a loved one may be eligible for a Change Healthcare data breach lawsuit settlement, submit information about your potential claim for review by a lawyer to determine whether a settlement or lawsuit payout may be available.

There are no fees or expenses unless a recovery is obtained in your case.

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Change-Healthcare-Lawsuit-Lawyers

2025 Change Healthcare Data Breach Lawsuit Updates: MDL 3108

April 2, 2025 Update: The U.S. Judicial Panel on Multidistrict Litigation has released an updated docket report, indicating there are now 69 Change Healthcare lawsuits pending in the litigation, with many involving class action complaints seeking to represent more than 100 million customers impacted by the data breach.

March 28, 2025 Update: Change Healthcare Inc. has filed several motions to dismiss lawsuits stemming from a major data breach last year that exposed private health information for about a third of all Americans and disrupted medical payment processing nationwide. In the latest attempt, on March 21, the company sought to dismiss individual and provider claims, as well as claims for credit monitoring, arguing that the court lacks personal jurisdiction over non-Minnesota plaintiffs, which they detailed in a memorandum. A hearing on these motions is scheduled before Judge Frank on June 12, as indicated by a notice issued on March 24.

March 4, 2025 Update: Lawyers involved in the Change Healthcare data breach lawsuits have been ordered to attend in-person settlement discussions with U.S. Magistrate Judge Dulce J. Foster on April 30, 2025, to negotiate potential settlements for millions impacted by the data breach. This follows months of procedural steps, including separate ex parte meetings with Judge Foster and a prior status conference, as part of efforts to reach an early settlement.

February 5, 2025 Update: UnitedHealth Group has announced that a cybersecurity breach at its Change Healthcare subsidiary impacted nearly twice as many patients as initially estimated, affecting the personal and health data of approximately 190 million individuals.

January 18, 2025 Update: Dozens of individuals have filed a class action lawsuit against Change Healthcare, claiming that insufficient cybersecurity measures led to a major data breach that exposed their private medical information, and that of over 120 million other patients, now at risk of identity theft and fraud.

January 1, 2025 Update: Settlement discussions in the Change Healthcare litigation are moving forward, with defense counsel scheduled to meet separately with U.S. Magistrate Judge Dulce J. Foster on January 30, 2025. This meeting follows the December session with plaintiffs’ counsel and continues efforts to address the growing number of data breach lawsuits.

December 4, 2024 Update: The Change Healthcare litigation continues to grow, with 64 healthcare data breach lawsuits pending as of December 2. To explore potential Change Healthcare data breach settlement options, U.S. Magistrate Judge Dulce J. Foster has scheduled separate in-person ex parte meetings with lead counsel for both plaintiffs and defendants. The meeting with plaintiffs’ counsel is set for December 18, 2024, marking an important step in the process.

November 1, 2024 Update: The U.S. Department of Health and Human Services (HHS) published a Change Healthcare data breach update, which now indicates that a total of 100 million Change Healthcare customers may have had their private health information and other personal data compromised, making it the largest healthcare data breach in U.S. history.

October 10, 2024 Update: In one of the most recent Change Healthcare class action lawsuits filed, Paulette Bensignor claims her personal and sensitive health information through UnitedHealthcare has been stolen as a result of the software company’s mishandling of customer information. As a result, Bensignor claims she has suffered anxiety and emotional distress, and committed time and resources to secure her data and her accounts against potential fraud.

October 1, 2024 Update: The JPML has reported in its latest docket report that there are now 60 Change Healthcare data breach lawsuits filed in the Change Healthcare, Inc., Customer Data Security Breach Litigation.

August 15, 2024 Update: In a Change Healthcare MDL pretrial order on August 14, 2024, Judge Donovan W. Frank set key procedures for managing the consolidated cases. The court granted an indefinite extension for defendants to respond to complaints and temporarily stayed all discovery proceedings. Daniel E. Gustafson of Gustafson Gluek PLLC was appointed as Temporary Interim Counsel for the plaintiffs to handle communications and organize leadership discussions. Before the first Status Conference scheduled for September 17, the parties are to meet, discuss potential agenda items, and submit a joint list five days prior.

June 7, 2024 Update: Following the scheduled hearing last week, the JPML has issued a transfer order to centralize all Change Healthcare data breach lawsuits and class action claims before Judge Donovan W. Frank in the U.S. District Court for the District of Minnesota.

May 30, 2024 Update: The U.S. Judicial Panel on Multidistrict Litigation is scheduled to meet at the Orrin G. Hatch U.S. Courthouse in Salt Lake City, Utah to hear oral arguments from both parties on whether to consolidate Change Healthcare lawsuits filed throughout federal courts into one multidistrict litigation.


Change Healthcare Data Breach Information

Change Healthcare first became aware of a data breach on February 21, 2024, when the hacker group identified as ALPHV Blackcat claimed responsibility for deploying ransomware that exploited vulnerabilities in Change Healthcare’s security to gain access to and exfiltrate a massive amount of sensitive data.

This data included patients’ personally identifiable information (PII), such as names, Social Security numbers, and insurance details, as well as protected health information (PHI) like medical records, diagnoses, and treatment information.

In addition to this detailed patient information, lawsuits claim that ALPHV/Blackcat stole over eight terabytes of data, including the source code of Change Healthcare’s systems. This suggests the breadth of the breach extended far beyond individual patient records, potentially impacting Change Healthcare’s proprietary systems and software.

Change Healthcare Pays $22 Million Ransomware

Hackers demanded a ransom from Change Healthcare, threatening to leak stolen data if they didn’t pay. Reports show that Change Healthcare paid about $22 million in bitcoin to the hacker group ALPHV/BlackCat on March 1, 2024, as confirmed by court documents in the case of Castell v. Change Healthcare, Inc.

UnitedHealth CEO Andrew Witty later testified before Congress that UnitedHealth paid this $22 million ransom in exchange for a promise that the stolen data would be returned. However, shortly after, another group on the dark web, known as RansomHub, claimed that it had actually carried out the cyberattack along with BlackCat. RansomHub accused BlackCat of committing an “exit scam” by taking the ransom money and shutting down its dark web site.

RansomHub now claims it has the stolen personal and health information (PHI and PII) from Change Healthcare’s systems, not BlackCat, and has demanded its own ransom for the data. To prove its claim, RansomHub has posted samples of the stolen data online and is threatening to sell it to the highest bidder.

As a result, several terabytes of sensitive information, including the PHI and PII of roughly 100 million U.S. citizens, are still at risk and under the control of a shadowy group on the dark web due to the negligence of Change Healthcare and UnitedHealth.


What data was stolen in the Change Healthcare breach?

Change Healthcare’s investigation into the data breach has identified that hackers stole the following customer information;

  • Names
  • Social Security numbers
  • Dates of birth
  • Addresses
  • Phone numbers
  • Email addresses
  • Insurance policy numbers
  • Medical records
  • Diagnoses
  • Test results
  • Treatment and insurance records
  • Billing information
  • Procedure descriptions
  • Other personal information

Change Healthcare Data Breach Free Credit Monitoring

On July 29, 2024, Change Healthcare began mailing written notices to individuals affected by the incident, offering two years of complimentary credit monitoring and identity protection services through IDX identity theft protection.

How to sign up for free IDX credit monitoring?

If you believe your personal or medical information was stolen in the Change Healthcare data breach, sign up for free credit and identity theft monitoring services by following these steps.

  1. Visit Change Healthcare Consumer Support Page and navigate to the “Enroll now” option.
  2. Create your account by entering your name, email address and creating a password.
  3. Confirm your email address
  4. Activate your “Credit and Identity Management” services

Customers may also contact IDX at 1-888-846-4705 for support to set up their account.

Signs of Medical Identity Theft

Individuals should watch for signs that their medical information might be misused. These warning signs include:

  • Receiving a bill from a healthcare provider for services they don’t recall receiving.
  • Finding mistakes in their Explanation of Benefits statement, such as charges for treatments or medications they never received.
  • Getting a call from a debt collector about medical expenses they don’t owe.
  • Discovering medical debt collection entries on their credit report that they don’t recognize.
  • Receiving a notice from their health insurance provider stating they have reached their coverage limit when they haven’t.
  • Being denied insurance coverage due to a pre-existing condition that isn’t accurate in their medical records.

Change Healthcare Data Breach Risks to Customers

The Change Healthcare breach exposed millions of individuals to the risk of identity theft and medical fraud, with their sensitive information potentially being sold and exploited on the black market.

This data breach can have long-term impacts on affected individuals that extend far beyond the two years of credit monitoring being offered.

  • Identity Theft: Exposed personal details like names, Social Security numbers, and dates of birth make it easier for criminals to steal identities. They can use this information to open new credit accounts, take out loans, or file false tax returns in the victims’ names.
  • Credit Fraud: With access to personal and financial information such as Social Security numbers and billing details, attackers could potentially make fraudulent purchases, access existing bank accounts, or obtain new credit cards, leading to unauthorized charges and damaged credit scores.
  • Medical Identity Theft: Criminals could use stolen medical records, insurance policy numbers, diagnoses, and treatment details to receive medical care, purchase prescription drugs, or submit fake insurance claims. This can result in incorrect medical records, denied insurance claims, and unexpected medical bills for the victims.
  • Phishing and Social Engineering Attacks: With access to personal details like names, addresses, phone numbers, and email addresses, attackers can craft convincing phishing emails, calls, or messages. These tactics could trick individuals into providing even more sensitive information, such as passwords or financial details.
  • Insurance Fraud: Fraudsters could use stolen insurance policy numbers and treatment records to submit false claims, potentially maxing out victims’ insurance benefits. This could prevent legitimate claims from being covered and lead to higher premiums or loss of coverage.
  • Targeted Scams and Harassment: With access to personal contact information (addresses, phone numbers, email addresses), victims may face targeted scams, harassment, or spam attempts. This could range from unsolicited marketing to more dangerous forms of fraud, such as impersonation or extortion attempts.
  • Reputational Damage: Sensitive medical information, including diagnoses and test results, could be used maliciously to harm a person’s reputation or employment status, especially if the information is publicly disclosed or shared without consent.
  • Financial Loss: Victims may incur costs associated with monitoring their credit, correcting fraudulent records, legal fees, or medical bills resulting from the misuse of their stolen data.

Share Your Story

Was your data stolen in the Change healthcare data breach? Share your story with AboutLawsuits.com and have your comments reviewed by a lawyer to determine if you may be eligible for a lawsuit.

Change Healthcare Data Breach Class Action Lawsuits

Following the data breach announcement, a number of Change Healthcare data breach class action lawsuits have been filed against the company, each raising similar allegations that Change Healthcare failed to take adequate steps to ensure the safety of sensitive customers personal and medical information.

On March 12, 2024, a motion to transfer was submitted to the U.S. Judicial Panel on Multidistrict Litigation (JPML), requesting that all complaints filed throughout the federal district court system be consolidated for pretrial proceedings before one judge as part of a Change Healthcare data breach lawsuit MDL (multidistrict litigation). The motion outlined the complexity of the breach and argues that consolidating the cases would help in managing the proceedings more efficiently, avoiding conflicting rulings, and easing the legal process for all parties involved.

Change Healthcare issued a response to the motion to transfer on April 3, 2024, agreeing that for the convenience of the parties, the Panel should transfer the Actions to the United States District Court for the Middle District of Tennessee, Change’s home district.

The JPML heard oral arguments with the parties on May 30, 2024 at the Orrin G. Hatch U.S. Courthouse in Salt Lake City, Utah, and subsequently issued a transfer order on June 7, consolidating the claims in the U.S. District Court of Minnesota under Donovan W. Frank for coordinated pretrial proceedings.

At the time the transfer order was issued, the JPML noted that there were a total of 50 Change Healthcare lawsuits filed, with six actions listed in the Schedule A, and an additional 44 lawsuits filed since the motion was filed in March.

Nineteen of the lawsuits had been filed on behalf of individuals whose personally identifiable information (PII) and protected health information (PHI) were compromised in the cyberattack, while 30 actions had been brought by healthcare providers, such as physicians and hospitals, whose ability to submit insurance claims and receive payments was disrupted due to the cyberattack and subsequent system lockdown.

Allegations Raised In Change Healthcare Lawsuits

The allegations raised in the Change Healthcare data breach lawsuits focus on several key issues regarding the company’s handling of customer data:

Failure to Implement Adequate Cybersecurity Measures

Lawsuits contend that Change Healthcare failed to implement adequate cybersecurity measures to protect patient data. The lawsuits point to the company’s alleged failure to:

  • Heed warnings: The lawsuits state that Change Healthcare failed to heed warnings about vulnerabilities, even though data breaches in the healthcare industry are increasingly common and well-known.
  • Maintain adequate patch management: Lawsuits cite a failure to maintain adequate patch management policies and procedures, meaning Change Healthcare allegedly did not regularly update its software to fix known security flaws.
  • Implement basic data security practices: Lawsuits state that Change Healthcare did not implement basic data security practices, leading to the FTC Act and HIPAA violations.
  • Respond to alerts: Many claims state that Change Healthcare failed to properly investigate or respond to security alerts that may have indicated suspicious activity or attempts to breach its systems.
  • Encrypt data: The lawsuits allege Change Healthcare did not adequately encrypt patient data, both in transit and at rest, making it easier for hackers to access and steal the information.
  • Secure backups: The lawsuits suggest Change Healthcare failed to adequately secure its data backups, potentially allowing the attackers to compromise backups and further exacerbate the damage.

Failure to Provide Timely and Adequate Notice of the Breach

Lawsuits claim Change Healthcare failed to provide timely and transparent notice of the breach to affected individuals.

  • Delay: The lawsuits point to a delay in notifying patients about the breach, hindering their ability to take immediate steps to mitigate potential harm.
  • Lack of Specificity: Lawsuits specifically criticize the notice for omitting crucial details like the root cause of the breach, the types of data compromised, and the remedial measures taken by Change Healthcare. This lack of transparency, the lawsuit argues, left patients uninformed and ill-equipped to protect themselves.

Failure to Comply with Industry Standards and Regulations

The lawsuits emphasize Change Healthcare’s obligation, as a major healthcare entity entrusted with a vast amount of sensitive patient data, to adhere to rigorous industry standards and comply with relevant regulations like HIPAA and the FTC Act.

  • HIPAA violations: Cases cite specific HIPAA violations, alleging Change Healthcare failed to maintain appropriate safeguards for protecting PHI, neglected to implement adequate risk management policies, and didn’t properly train its workforce on data security protocols.
  • FTC Act violations: The lawsuits argue that Change Healthcare’s failure to implement adequate data security measures and its alleged deceptive practices, such as misleading statements about data protection on its website, constitute violations of the FTC Act.

Breach of Implied Contract

Lawsuits allege Change Healthcare breached an implied contract with patients by failing to safeguard their data as a condition of receiving healthcare services.

Unjust Enrichment

Claims accuse Change Healthcare of unjust enrichment, arguing the company profited from collecting and using patient data while neglecting to invest adequately in robust data security measures.

Negligence and Negligence Per Se

The lawsuits assert claims of negligence, alleging Change Healthcare breached its duty of care to patients by failing to implement adequate security measures to protect their sensitive data. The Allen lawsuit further alleges negligence per se, arguing that Change Healthcare’s violation of statutory duties under HIPAA and the FTC Act constitutes negligence in itself.

Negligent Undertaking

Lawsuits include claims of negligent undertaking, asserting that Change Healthcare, in agreeing to process prescription claims and handle sensitive patient data, assumed a duty of care that it subsequently breached by failing to implement adequate security protocols.

Negligent Failure to Warn

Lawsuits also alleges negligent failure to warn, claiming Change Healthcare knew or should have known about the cybersecurity risks but failed to adequately warn patients about the potential for a data breach.


Examples of Change Healthcare Data Breach Lawsuits

Change Healthcare Class Action Lawsuit: Amy Coulson filed a lawsuit against Change Healthcare and UnitedHealth Group in the U.S. District Court for the District of Minnesota on July 25, 2024, seeking class action status to provide compensation for all individuals whose information as stolen as a result of the defendants failure to protect sensitive financial and medical information.

Coulson claims that not only has her information been released for sale on the dark web, but that she was unable to purchase medications she relies on to treat serious medical conditions as a result of Defendants’ negligence.

Change Healthcare Data Breach Lawsuit: Jimmy Allen filed a Change Healthcare class action lawsuit in the U.S. District Court for the Middle District of Tennessee Nashville Division on March 6, seeking class action status to pursue damages for himself and approximately 100 million other customers similarly situated.

Allen claims he and Class Members are now at a heightened risk of identity theft for years to come, because the information compromised in this Data Breach is impossible to “close” and difficult, if not impossible, to change.

UnitedHealth Class Action Lawsuit: Douglas Castell filed a class action lawsuit against Change Healthcare and UnitedHealth in the U.S. District Court for the Middle District of Tennessee Nashville Division on March 25, 2024, alleging that the defendants failed to maintain sufficient cyber-security measures, leading to a data breach. He claims that the companies recklessly handled personally identifiable information (PII) and medical information, leaving it vulnerable to cyberattacks despite knowing the risks.


Contact a Change Healthcare Data Breach Lawyer

Change Healthcare data breach lawyers are providing free consultations and claim evaluations for individuals who have had their identities stolen or suffered losses due to the data breach.

How do I Join the Change Healthcare Class Action Lawsuit?

To determine whether you or a loved one may be eligible for a Change Healthcare data breach lawsuit settlement, submit information about your potential claim for review by a lawyer to determine whether a settlement or lawsuit payout may be available. There are no fees or expenses unless a recovery is obtained in your case.

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CHANGE HEALTHCARE LAWSUITS

All claims are handled on a contingency fee basis. There are no fees or expenses unless a settlement is obtained.

Image Credit: Pavel Kapysh

80 Comments


Carolyn
With this data breach is it very damaging

Erwin
Received a letter informing me my information may have been compromised

Annie
I have been informed of a data breach of my personal information. I’m a senior citizen and I feel uncomfortable with my personal, confidential info such as my Medicare info, credit card and bank account numbers have been breached. Please help !

Robejrt
I am writing you about the change healthcare data breach on.From reading the information feel anxious and fearful that someone may use my personal information

Dale
Around eight months ago or so, one of my online bank accounts ended up frozen. It didn’t matter to me at the time because I had no money in it. Somewhere around that time, I received a phone call from my bank telling me I needed to come in and change my accounts because l of suspicious activity. More recently, I started receiving a lot of scam spam emails and messages on my phone, a while back. They would tell me that I had dangerous apps on my phone that were leaking my personal info. As usual I would just delete and block, and not give it another thought. Then I had a couple of online bank accounts that froze my access to my accounts, and I had no idea why. Not very long ago I received a phone call from my bank again telling me that someone was snooping in my accounts, and I needed to come in and close them out and open new ones. About two days later, I received a letter dated March 17, 2025 from CHANGE HEALTHCARE, stating Notice Of Data Breach. Well well, over a year later and it all comes together !

Christy
I just found out today April 9th or April 10th 2025 that I had been involved in the data breaks from change health care I had noticed some changes in my credit score but my social security number driver’s license and a couple of my emails have been on the dark web they did not contact me for a whole year why would it take them that long I wasn’t able to protect myself

Robejrt
I am writing you about the change healthcare data breach on.From reading the information feel anxious and fearful that someone may use my personal information

Crystal
My information was stolen during the change healthcare data breach, because of this, someone has used my credit information for their own personal gain. My privacy has been stolen.. I’ve had thousands of scam callers and emails trying to get me to pay for things that I never see even heard of before.

Rickey
Received a letter from CHC concerning a data breach. Am wanting to converse with an attorney on this matter

Linda
I just received a letter from Change Healthcare Notice of Data Breach dated March 17 2025 in the letter it states that the breach happened on February 21st 2024 so why am I just now being notified? I proceeded to look online to see if this was a scam and found out it’s not and there’s been lawsuits taken out however I am too late apparently to join this lawsuit but I just received the letter so how would I have known about it in times file? Can someone please help me with this so I can understand what’s going on.

Eric
You have no idea the hell that 5 data breaches 2 notices from change healthcare thats 7 breaches , i last saw 17 of my passwords , emails , adresses, phone numbers , my cell providers , and most recently. , a trip to the psych ward for acting parculiar , well go fking figure , i was pushed over the edge , 4 years of evacuee life in new orleans destroyed my life , oschner breaches , t mobile , identity theft , ceasers nola , i spoken several times to congressman troy carter to heelp me escape this hellish experience im caught uo in only to get denied by ssdi 3 lawyers i never met , ssa employees in nola refused to go by their guidelines and its gotten lice or feath critical so if this actually makes it to a bunch who care reach out and reassure me someone left on earth can be trusted , i am astonished and started balling to find out im not crazy the vapor acting phone crap the constant fake cash app , ssi , , medicare , so yes i am in need of a real persons help , i nearly succeeded in killing myself and lost touch with reality with complete mental breakdown and to boot an eviction notice , for not being able to move around much less go sign some papers so regardless if i get a dime , how do you put a price tag on 4 years + of hell and breaches and never once resolved 1 issue records will never be the same , never be correct and i will continue to be ignored and suffering if not one cent is available for the real victems then treason penalities should be imposed on sorry ass entities , that made everyday a russian roullette again a reality in my life

Seth
I also have had thousands of spam calls and emails and text as well as a bunch of unknown attempts for loans credit cards etc , I finally had to change my number because I was so sick of the countless spam calls and msgs, I still receive spam emails that I had no idea where they weee coming from now I know, I want financial compensation for the anxiety and stress and the hours and hours of time I’ve had to spend going thru txt msgs and phone calls and emails to delete . Not only should us customers get credit monitoring for a lifetime but we should be paid a hefty sum too not a couple hundred I’m talking thousands of dollars for this breach , this is bs and the corporations should suffer more then we have that’s for sure they have billions of liquid assets spread that wealth to those affected like myself and others

Kelly
This is a privacy invasion nightmare. I now not only have all these spam emails and calls(getting passed spam blocking), but my health insurance United healthcare has handed over extensive medical information to the dark web, and all over. My social security number and intimate personal info was supposed to be protected and I trusted they’d uphold this, now very much exposed.

Laura
I received a letter yesterday 03/17/2025 standing that my personal information medical information and Moore had been leaked from what I’m reading. This has been a long time ago and I’m just now being notified I have had up to 20 spam phone calls in a day. Credit score has went up and down. I’ve had my debit card stopped for fraud. I’ve had fraud alerts on my phone here recently and no idea what they’re pertaining to with another security app that I have through AT&T my phone is just going crazy so I think it’s kind of sad that I’m just getting this notice and everybody else been notified before I have a very lengthy medical history and it’s very unfortunate and could be detrimental to my medical history.

Lynnette
I received threatening emails

Sheila
I received a data breach notice about the data breach October 30, 2024. It is very concerning I started getting spam emails and calls. I also noticed that my credit score has dropped and I find that concerning. Said I opened up another credit card which I didn’t. Extremely frustrating and stressful to get a notice like this from medical healthcare. I don’t have any money to hire an attorney.

Tracy
I just received a letter today dated February 25th 2025. Today is March 13th 2025 the stuff all took place June 20th 2024. Why wasn’t I notified prior to this. I’ve been having issues with my emails, bank accounts, etc to

Joseph
Since I received their admittance about the data breach that released everything from my medical documents and reports to my home information my home address my social security number my phone number everything that they had on file. And they tried to buy everyone off with single cover one year credit monitoring that is a joke. Ever since my phone has been going crazy non-stop calls scam calls about subsidy about Medicare about all kinds of medical offers and I already have Medicaid and I have been having other medical programs push my Medicaid to secondary in my bills not get paid I’ve had to discontinue these things four times. Not to mention my phone is completely ruined calls from day to the middle of the night of scans and just because these people don’t get to screwing everybody over by a certain time does it mean it’s not going to happen in the future my information is out there permanently and saved by all these crooks. I’m a target for life and so where all these other victims things to change healthcare and they deserve to pay. I can only pray for myself and all the victims that were included in this awful offense that was taking place due to their lack abundant and responsibility for a proper security program up-to-date. All of us victims are at risk the rest of our life

Erica
Had some idiot open up an account with PenFed credit union for $28,000 and another at Navy credit union for $8000. Then someone got a Macy’s card in my name and bought a car in 2020. And my credit “stank” so someone had to used my info. Especially to cause and do what was done

Edward
Impacted and I am reaching out for assistance

Morris
Just wished they would’ve contacted me sooner. Could’ve take action. I had my credit card compromised since. And have been contemplating changing my number. This has been by far the worst year from getting scam calls.

Cheryl
I had phone calls from so many Insurance Companies trying to sell me Insurance. If was so bad I had to call to put a block on my phone , changing my number was not an option because I own a Business . All of my personal info was found on the dark web . It was sickening to know my information was compromised by a Healthcare. Company.

Rita
Continuously receiving old credit card debts, phone calls 3 times a day about Medicare. I keep getting loans in my name saying I need to sign if I want the money. Free prizes on a lot of things that I’ve won wanting my personal information.

Krista
My life has changed since either Change Healthcare or another party has breached my entire life; including my medical records, health insurance information that is being changed so I can’t get my medications, credit breach, SS breach, identity theft, mail compromised, rent not showing I paid along with other utility bills, cyberstalking to the point of my phone not being able to call or text and unauthorized apps on cell phone to the point of I no longer run my phone, court documents revised along with police reports, anything to make me look crazy, delusional and after being the sole provider of 14 years; she was taken by her father through the lies and made up history in the court system. I have never saw her after allegations in my medical records, her medical records were changed. Each day every part of my life is deteriorating to the extent of nothing shows who I was and truly am. Colpeye identity theft. I went from a well organized and liked business person to being accused of sexually assaulting my daughter, addiction, mental status to not being able to make my own decisions and isolated from everything in my life. Everything a successful American citizen prides theirselves in has been stripped away to make people believe I am a diseased ingenious medically unstable, drug addiction. Anyone experiencing these types of accusations to the point of no longer having your true identity needs help; and that is why I’m reaching out desperately in the hopes of a truthful, law abiding citizen that will give me a chance at life again

John
I just received the Notice of a Breach on Friday, February 28, 2025. Per the Notice, the breach occurred over a year ago and I’m just hearing about it now! This is unacceptable. Where can I file a complaint? Unfortunately, I don’t have the funds to hire a lawyer and sue.

Connie
Didn’t know to mention certain that make things harder also for me to cope with these changes to my credit is having depression ,anxiety and other things that this isn’t right people calling for know reason and doesn’t say anything half the time along with creditors

Wendy
For 13 months I thought I was losing my mind!! But on Dec. 2, 2024 I received a notice from Change Healthcare Saying basically.. Sorry about your: Bank account 2 commercial emails Tax fraud 11 years of my Business history Account records Sales /inventory receipts My Sales /Marketing consultant Portfolios GONE!! And no one notified me for 11 months!!! 1-800-OUR BADD

Jasmine
I have gone through he**, since they released every single detail about my life and my personal information and my health information. Scam emails phone calls texts but that’s not the worst of it what they’ve done to my credit report or how they’ve gotten a hold of credit cards or how they’ve applied for credit cards or how they’ve gotten arrests or tickets under my name or how they’ve gotten hospital bills and it’s just very frustrating because I can’t be in two states at once or well three or four states at once. I’m over it and these people need to pay for what they’re doing to people. I’m the one doing the leg work and emotionally distressed and I’m the one paying monthly to see all three of my credit reports and I’m the one waiting on hold to freeze all three of my credit reports which means I can’t do anything I need to do because I’m too afraid that if I on freeze them, someone’s going to get something they shouldn’t or do something they shouldn’t. So, I can’t do things I need to and this isn’t okay and I have to constantly stress about it and I’m already very ill but now everyone in the world knows that.

Deedra
I get spam calls everyday continuously.

Nikki
I just received a letter yesterday February 25, 2025. I’m a veteran with ptsd at 100 percent and I didn’t realize that why I was Receiving all these spam calls and emails concerning Medicare. It’s stressful and aggravating everyday all day. My account like prime Amazon were close due to fraudulent activity. My account checking was locked one time due to fraudulent activity. More spam emails concerning medicad. I believe my credit was affected also.

Kathleen
I’m disabled due to a spinal cord injury and have PTSD with anxiety. The increase in spam emails and phones calls is beyond aggravating! They have all my medical, financial and personal information which is now available on the dark web. They tried to add a person to my medical insurance. I had to close my bank account and open a new one. It would have been easier to buy a new identity than to fix the mess this caused! I am no a happy camper!

Charisma
Starting in March of 2024, I received a letter saying that someone was trying to get into my bank account. After several hours on the phone with my bank it was determined that someone had all my personal information and they were attempting to access my banking information. On 3 separate occasions I had someone successfully sign me up for Planet Fitness. On other occasions someone applied for auto insurance in my name and someone attempted to take out a car loan in my name. I have also had someone attempt to open several credit cards in my name too. For the first time in my life, I was extremely grateful that my credit wasn’t all that great. I have been receiving spam calls daily, at least a dozen every day. It is quite obnoxious and it has caused me to miss important work phone calls. On December 2nd I received a letter from CHANGE HEALTHCARE stating that on February 24th of 2024 there was a data breech that leaked all my personal information. It took them nearly a year to inform me of what had happened. This matter should have been addressed and I should have been informed immediately. I am highly disappointed for my life has been turned upside down due to the lack of CHANGE HEALTHCARE. I demand that something more than an apology letter to be done regarding this matter.

Marilyn
I’m so tired of all the calls and emails I have been getting about my loan application, That I haven’t even done and then , all the emails that I have won money and prizes and people emailing me I don’t know and Ins I don’t have with them it’s crazy and got alerts about me on the dark web it’s just so crazy , and so sad nothing is safe anymore .

Phyllis
I’ve been in so many security breaches how do I know which one is affecting my credit?

Dee Ann
Received a letter for Data Breach for CHANGE HEALTHCARE, I am getting tons of calls for collections, fake bills, and had to freeze my credt

Roselle
I received a letter in September 3 2024 we are sorry to tell you about a privacy event

Shane
I have gotten so many loan emails I never applied for and so many fake prize emails I had molina healthcare then change sends me a notice of breach I didn’t even know I was with change healthcare tell I got my letter there negligent I got thousands of emails not even addressed to my name but sent to my email

Maria
We (USA) are the only civilized country in the world that has a for-profit healthcare system. For profit: not for your health, not for your betterment, and not for your safety of your private and financial information but for the benefit and profit of shareholders. Corporate Greed to enrich “Investors”. They are playing with our health like they’re playing a game of Monopoly.

Stephen
Just got a letter saying my data has been stolen, but they don’t even tell me what. This is a serious lapse on their part. I have enough problems without this to worry about.

Melissa
Just received an alert letter. Have already been dealing with id theft and credit and loan attempts. I love in FL…hurricane season doesn’t discriminate.. having to take time to restore my identity is costly and unnecessary. What is protection for again?

David
Just opened one of the 2 letters, received 7 months after my information was stolen. I have had more medical care in last 3 months then the 3 decades before. Would have been helpful to know about this breach before most of my July, August bills had been paid. Now I will begin researching my credit and accounts, I assume forever.

Brenda
I couldn’t believe the letter that I received at first it caused me to be very upset and now I’m worried I received an email from gov.grants for free money in the amount of 2700 also have been getting credit card applications which I usually don’t get this has hit me very personally

Jodi
I got 2 letters last month why did they wait months to get these out! I’m sick of all the data breaches what exactly do I do with these letters now?

Bruce
My SSN HAS BEEN USED SEVERAL TIMES ON THE DARK WEB. NOT SURE OF THE RESULTS FROM THAT USE, BUT MY CREDIT SCORE DROPPED FROM 780 TO 645 IN TWO WEEKS BECAUSE OF IT. SPAM CALLS AND EMAILS ARE AT AN ALL-TIME HIGH AND NOW I HAVE TO DEAL WITH THIS CRAP? IVE WORKED REALLY HARD TO MAINTAIN MY GOOD STANDING WITH MY CREDIT ONLY TO HAVE SOMEONE USE MY SSN SEVERAL TIMES.

Cheryl
I have seen an uptick in spam and phishing calls and emails. I hate to even open my email or check messages on my phone.

John
Been getting letters for few mo

Deborah
Why in the world would this letter. Sent to me in September 2024 when the breach took place on Feb. 21, 2024 according to the letter. I am on high alert and had a strange interaction from one of my doctor offices in the month of March 2024. Trying to get a large a.ount of money from me. What was strange they called me and said they sent notices to my address that I had not lived at since 2011. Very disappointed and nervous to still be associated with Optum.

Daniel
This is happening to me once before now I have to go through it again this is extremely stressful and why are we receiving a letter so late when it happened on February 17,and 20 2024 it’s October 15th 2024 and they’re just now giving notice of a data breach

Amber
Oh look, they ask for your email to make a comment. Don’t you already have it? Plus whoever “hacked” into your system? Anyways. I wanted to thank you for your terrible security! Thank you for ruining the next few years of my life. As if life isn’t bad enough!!!! I was supposed to purchase a home this year for my family and I. Want to know why I can’t do that? SOMEONE GOT AHOLD OF MY SOCIAL SECURITY NUMBER AND HAS COMPROMISED MY IDENTITY AND RUINED MY CREDIT! I will do all that I can to sue whoever I can and everyone will be held accountable. I can’t eat, can’t sleep, I’m physically destroyed and mentally! Can’t forget financially. This is not okay. 75% of Americans this happened to…. 75%. I almost bet anyone that works for this company didn’t have this happen to them. Oh and only 2 years for free help to protect us? 2 years??? You can’t just go to the store and get a new social security number. This should be a lifetime protection, that’s the LEAST you could do! Very unprofessional and sickening!!!! Everyone needs to lawyer up and go after anyone we can!

Barbara
This happened in February 21, 2024 so why am I just getting notified in October and on the letter it is dated. September 3. 2024 of the Data Breach…Now My Information and Personal Information is out there…This is so Stressful….. my driver license my Social Security number, my bank information this is horrible!!!!! I am contacting a lawyer over this

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