Midea Class Action Lawsuit Filed Over Mold in Recalled Air Conditioner Units

Midea Class Action Lawsuit Filed Over Mold in Recalled Air Conditioner Units

A New York woman has filed a class action lawsuit less than a month after Midea recalled nearly 2 million window air conditioners due to design flaws that may allow mold to grow inside the units, potentially causing severe respiratory health problems for individuals using the air conditioners.

The complaint (PDF) was brought by Latazia Canon-Rivera in the U.S. District Court for the Southern District of New York on June 27, naming Midea America Corp. as the defendant.

A Midea window air conditioner recall was announced by the U.S. Consumer Product Safety Commission (CPSC) on June 5, impacting 1.7 million U and U+ model window air conditioners sold in the U.S., under various brand names, including Midea, Comfort Aire, Danby, Frigidaire, Insignia, Keystone, LBG Products, Mr. Cool, Perfect Aire and Sea Breeze.

The recall followed at least 152 reports of mold contamination, including 17 cases where consumers experienced respiratory infections, allergic reactions, coughing, sneezing and sore throats linked to the air conditioners.

Mold exposure can cause these types of respiratory symptoms, even in otherwise healthy individuals. For those with conditions like asthma, exposure may worsen symptoms. In rare cases, certain molds can produce toxins that lead to more serious health effects, including infections and neurological complications.

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In her lawsuit, Canon-Rivera claims that Midea has made the recall process for the defective air conditioners so burdensome that it has discouraged everyday consumers from seeking relief.

According to the complaint, the recall offered consumers a refund or repair, but required those seeking a refund to unplug the unit, cut the power cord, label it “Recalled,” photograph the disabled device and dispose of it according to local regulations. Repairs would then require either waiting for a technician or completing a self-repair kit, depending on the model.

Canon-Rivera argues that the recall process was unnecessarily burdensome and inadequate given the severity of the health risks. The lawsuit claims Midea should have offered full refunds by default, alleging the recall was designed to limit the company’s liability while leaving consumers with unusable and potentially hazardous products.

“The hazardous nature of the Noticed Product and propensity for harm from the Noticed Products makes a full refund the proper method of recall. However, in order to achieve this recall Defendant makes the process so arduous for ordinary consumers that it deters consumers from doing so.”

Latazia Canon-Rivera v. Midea America Corp.

Canon-Rivera brings claims of unjust enrichment, as well as violations of New York General Business Law §§ 349 and 350. She seeks class action certification on behalf of all affected consumers, including a subclass for New York residents. 

The lawsuit demands disgorgement of profits Midea earned from the recalled air conditioners, restitution, equitable relief, and an injunction requiring the company to fully disclose the safety risks associated with the defective units.

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Written By: Michael Adams

Senior Editor & Journalist

Michael Adams is a senior editor and legal journalist at AboutLawsuits.com with over 20 years of experience covering financial, legal, and consumer protection issues. He previously held editorial leadership roles at Forbes Advisor and contributes original reporting on class actions, cybersecurity litigation, and emerging lawsuits impacting consumers.



7 Comments


Steven
It is by far the worst, and that is an understatement, experience throughout the entire rebate process and the nightmare continues. It started with informing them that I would be sending the unit back. I did not want to get it repaired or cut the cord, I wanted a refund. I still had the original box, but they said they would send a box with a prepaid shipping label attached. I clicked on my model# so they would send the box. They sent a box that was way too small to fit the unit. Because I couldn’t get the label off, I just used it and added additional pieces of cardboard & packaging tape to cover the remainder of the original carton. On July 18th at 12:23PM I dropped it off at UPS store #6056. I continued to get emails everyday about cutting the cord…About a week later I got email telling me that they sent the wrong box and that they would send out another one. I called them again and informed them that I already sent it back and that they should have received it already. Inspite of that I continued to get emails everyday telling me to cut the cord, take pictures…etc…. I called again on July 30th. Yet the emails continued daily. Called again on August 19th. Now I’m really not a happy camper. and asked them to stop. I had already returned the unit and I just wanted my money back. Got some excuse about their system…. At some point they finally tracked the unit down and acknowledged that they got it. I could now either get a virtual card issued by jumping through the hoops or I could wait 6-8 weeks to get a physical card mailed to me. Oh. I could get it expedited if I wanted to pay a $20 fee!!! So I finally choose the virtual card. I snapped a screenshot of the card to make sure I wasn’t going to loose it. Getting onto the site that monitors them requires another series of steps to setup etc. Anyway, I was able to make a purchase with it on September 15th for about 2/3rds of the amount due me. That left me with a balance of $71.39. Since then I have tried several times to use up the remaining balance and have been declined every time. I tried an online store…declined! I tried in person at the Big-E fair ticket booth, at the local Home Depot, at the supermarket…declined! So embarrassed to have to explain because some might be thinking I am committing fraud. My latest attempt just yesterday was also declined on Amazon. I did so in order to try an use up “ALL” the funds remaining on the card. The only way that could be done was by purchasing a gift card from Amazon and combining that with the debit card to drain it down to zero. My wife informed me this morning that that too was declined. I am so frustrated and angry. I is looking more and more like I might not be able to get all my money back. I have spent, easily more than a couple of days worth of time trying to get this resolved. I will be calling them again today in hopes of getting an answer as to why I cannot use the remainder of the (my) money on the debit card. -Steve Owner/Operator of EZ Handyman Service

Jessica
How do i join? Its been 3 months and all they do is push me off to another person. Im in New York state and still no repairs or call backs.

Judith
I have had a similar experience to others. I requested repair and was told someone would call me in a day or two. I spoke and / or emailed with three separate customer service departments. This includes the alleged escalation department. I asked for a corporate email or phone number but no one had the authority ( their words);to give me this. My husband and I are elderly and this summer has been unbearable. I would also like to join the class action suit.

Stephen
Pretty much the same as the above comments except that I was told I have to take care of the toxic mold myself with no documented way of doing that. Just a willy nilly comment ” you have to clean up the mold”

Jonathan
How do I become a part of the class action lawsuit.

Marjorie
How do I become a part of the class action lawsuit? I was told they would call and arrange for the repairperson to come out. I started with this Mid June. All of July I heard NOTHING. Its going back into the 90’s again tomorrow. Bought this and it was recalled 2 days after. Never even got a chance to turn it ON! COME ON NOW, REPAIR IT !! WHILE WE’RE YOUNG!

George
How do I become a part of the class action lawsuit? I agree that this process has been extremely painful. I had to wait the full 15 business days before I got a phone number to call the company who is supposedly going to do the repair but when I call that company it goes straight to voicemail, so it seems like I have to wait even longer. It’s almost August and the summer is coming to a close soon and I have yet to use either of the two units I have. I’m suffering in my apartment in New York City and there has been a couple of heat waves already. I wish Midea handled this differently.

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