Ergotron Television Wall Mount Recall Issued Due to Injury Hazard

About 216,000 adjustable television wall mounts have been recalled, after the manufacturer received reports of the wall mount plate separating from the frame, posing a potential risk that televisions may fall off of the wall and cause consumer injuries or property damage.  

An Ergotron interactive wall mount recall was announced by the U.S. Consumer Product Safety Commission (CPSC) on January 24, after at least three consumer reports indicated that the monitor plate that attaches to the television detached from the wall mount system, causing the devices to fall. Consumers have reported three incidents of property damage, but no injuries.

The affected interactive wall mounts have three key components. The wall mount plate allows for securing the system to the wall, an extendible and arm that allows the system to turn 180 degree, and a monitor plate that secures the system to the adjustable arm. The products may be hazardous because the monitor plate and the mounting ring may fail to secure the device to the adjustable arm allowing for the systems to fall.

The CPSC announced that about 195,000 devices were sold in the United States and 60 in Canada, and 21,000 in Mexico.

The recall includes the following Ergotron Interactive Wall Mounts; PLAY with parts number 45-284-026 and 45-284-223, PLAY40DS with part number 45-308-223, PLAY70 with part numbers 45-294-026 and 45-294-223, ITV-HD with part number 45-296-026, ITV-VHD with part number 45-304-026, OM80FM with part number 45-367, OBFM120 with part number 45-303-223, and OBFM60 with part number 60-644-223. The model number and date codes can be located on the underside of the adjustable arm or on the front surface of the wall mount bracket. For a full list of recalled products and UPC and date codes please visit http://www.cpsc.gov/en/Recalls/2014/Ergotron-Recalls-Television-Wall-Mounts/

The mounts were manufactured in China under Ergotron Inc., of Eagan Minnesota, where they were sold at AAFES, H.H. Gregg, Sam’s Club Walmart, and independent electronic specialty stores nationwide as well as online at Amazon.com from February 2012 to January 2013 for between $50 and $400.

The CPSC recommends that customers immediately remove the TV/monitor from the mount and contact Ergotron at 800-888-5458 for a free repair kit or by visiting them online at www.ergotron.com and navigating to the “Recall Information” link at the bottom right hand side of the page.