Ford Door Latch Problems Result in Recall of 2.15 Million Vehicles from 2011 to 2015 Model Years

More than 2 million Ford vehicles from the 2011 through 2015 model years have been recalled after the auto maker determined a prior recall repair to fix defective door latches was not effective and failed to resolve a risk the doors may unexpectedly open while in motion.

The U.S. National Highway Traffic Safety Administration (NHTSA) announced the Ford door latch recall on June 10, following the discovery that previously repaired parts may break, making the door difficult to latch or preventing the doors from fully closing. As a result, occupants may face a risk of being ejected from the vehicle, or the driver may lose control if the door opens while the vehicle is in motion.

The recalled Ford vehicles were previously repaired due to a latch pawl spring tab susceptible to cracking and failing in areas with high heat. The vehicles were initially recalled in August 2017, during which Ford offered to replace all four door latches.

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Ford announced in this most recent recall that the components within the door latches used during the repair campaign have the potential to break, making the doors difficult to latch and leading drivers and passengers to believe a door is securely closed when it is not.

The recall affects approximately 2,147,327 model year  2011 through 2014 Fiesta, 2013 through 2014 Fusion, 2015 Mustang, 2013 through 2015 Escape and C-Max, 2012 through 2015 Focus, 2014 through 2016 Transit Connect, 2013 through 2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210.

NHTSA officials are warning customers to check the door handles before each use and to always use seat belts. A door that is not securely latched has the potential to open while the vehicle is parked or in motion, increasing the risk of an ejection and injury to occupants.

Ford Motor Company has announced it will begin notifying owners and dealers of the recall, and will provide instructions on how to receive a free repair at their local dealer, who will be instructed to replace the side door latches.

The recall is expected to begin on July 20, when repair parts become available. Customers with additional questions are encouraged to contact Ford customer service at 1-866-436-7332 and reference the recall campaign number 20S30.


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