Ford Rearview Camera Problems Result in Recall For 620K Vehicles
More than 620,000 Ford vehicles are being recalled due to problems with the rearview backup cameras, which may be defective and increase the risk of a back-over accident.
The U.S. National Highway Traffic Safety Administration (NHTSA) announced the Ford rearview camera recall after receiving several warranty claims indicating that the display intermittently blanks out, or displays an unclear and distorted image.
Ford first learned of the defect in April, after receiving reports of problems with the rearview cameras. During an investigation, inspectors discovered there was insufficient electrical conductivity within the backup cameras circuit board, which may cause intermittent loss of imaging or distorted images.
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Learn MoreAccording to the NHTSA recall notice, the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, “Rear Visibility.”
The recall includes approximately 620,246 model year 2020 Edge, Escape, Expedition, Explorer, F-150, F-250, F-350, F-450, F-550, Mustang, Ranger, Transit, Corsair, and Nautilus vehicles supplied with rear camera assemblies supplied by Magna Electronics of Holly, Michigan.
The impacted vehicles were manufactured by Ford Motor Company in one of several assembly plants. They were distributed throughout the U.S. for sale at licensed dealers.
Ford asks customers to be cautious of their surroundings in the event of the rear view camera failing. Ford officials announced they have begun notifying customers of the recall and will provide instructions on how to schedule a free repair at their local dealer, who will be instructed to replace the rearview camera free of charge.
The recall is expected to begin on November 7, when replacement parts become available. Customers with additional questions may contact Ford customer service at 1-866-436-7332 and reference the recall campaign number 20C19.
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1 Comments
MichelleSeptember 25, 2021 at 1:42 am
I recently experience my backup camera defaulting and I damaged the back of my Ford 2020 SUV. I called Ford when the incident occurred and they told me they did not have any recalls on the back up camera. I took my vehicle into Ford they found proof the camera was faulty but they are unwilling to pay for the damage. I have video proof the camera went out prior to the incident and they told me I ha[Show More]I recently experience my backup camera defaulting and I damaged the back of my Ford 2020 SUV. I called Ford when the incident occurred and they told me they did not have any recalls on the back up camera. I took my vehicle into Ford they found proof the camera was faulty but they are unwilling to pay for the damage. I have video proof the camera went out prior to the incident and they told me I have to repair my vehicles the estimated damage is 2700.00 and they want me to place a claim with my insurance. I have been attempting over a month to get my vehicle fixed and they keep giving me the run around. Ford Customer Relations said I have Bumper to Bumper and they should (the dealer) should go though warranty to fix. They have not and are refusing to assist in fixing my vehicle. I have video proof of my camera being faulty prior to the incident. I am told I should speak to the GM about the issue. I am getting conflicting information and I just want my truck fix. I am at a lost and need help.