Frigidaire and Kenmore Smooth Top Electric Range Recall

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About 200,000 Frigidaire and Kenmore Elite Smoothtop Electric Ranges have been recalled after 126 reports of problems with a defective heating elements, which could turn on spontaneously, fail to turn off or heat to different temperatures than what is selected.

The U.S. Consumer Products Safety Commission announced the electric range recall on August 27, involving of several models of Frigidair, Frigidair Gallery, Frigidair Professional and Kenmore Elite smooth top ovens with rotary knobs and digital displays on the electric range.

At least four reports involving burns and two reports of property damage have been linked to the defective smooth-top ranges. Consumers have been urged to immediately stop using them until a free repair can be arranged.

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All of the affected rangers were manufactured by Frigidaire, and sold at Sears and other stores throughout the United States between June 2001 and August 2009.

The recall affects Frigidaire models with serial numbers from VF 122xxxxx through VF831xxxxx and model numbers beginning with FEFBZ90GC, FEFLMC55GC, FEFLZ87GC, GLEF396AB, GLEF396AQ, GLEF396AS, GLEF396CQ, GLEF396CS, GLEFM397DB, GLEFM397DQ, GLEFM397DS, GLEFM97FPB, GLEFM97FPW, GLEFM97GPB, GLEFM97GPW, LEEFM389FE, PLEF398AC, PLEF398CC, PLEF398DC, PLEFM399DC, PLEFMZ99EC, PLEFMZ99GC, PLEFZ398EC, and PLEFZ398GC. The recall also affects Kenmore Elite models with serial numbers from VF122xxxxx through VF334xxxxx and model numbers beginning with 790.99012, 790.99013, 790.99014, and 790.99019.

The model and serial numbers are located on a sticker at the base of the unit and can be seen by opening the range drawer.

Consumers can contact Frigidaire or Sears to schedule free repairs, or visit www.SmoothTopRangeRecall.com for more information.

electric-range

Tags: Burn, Electric Range Recall, Oven Recall, Sears

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110 Comments

  1. Vanessa

    I have been with out a stove for 5 days now. It is a Frigidaire #PLEF398ACA serial # VF22426026 no one seems to know why my stove is giving code numbers, till I find this recall. The problem that I have is, the stove was bought in Puerto Rico. I Can not get anybody to respond to me about this recall. The nobs are giving me the F5 and F7 codes, blinking and making beeps sounds. I call Electrolux in Georgia they said they do not service PR. They gave me a phone # 787 707 5200, this service is connected to Mexico and they only do a service to be charged. I called another # 787 706 5300 but no one answer. Is there anyone out there to help me with my stove?

  2. Carla

    I have Model #FFEF3054TBF and Serial VF82416004 and the glass top cracked when making popcorn. does any one else have the same problem I purchased it 6/2018

  3. angela

    large heating element on my plef398cc frigidaire wont turn off says he but burner stays bright red even when unplugged. I had to open the top were the switches are and unplug the switch from the circuit board in order for the burner to cool down.

  4. Brenda

    I purchased a Frigidaire Electric smooth top range January 2016 model FGEF3058RFA and Serial #VF54722081. Within one year, the power cord connections melted and allowed the wires to make contact which caught on fire and blew out the breaker. Four years later, the quick boil knob caught on fire and blew the entire house power out. I am afraid to use this stove any longer. The serial number is within the recall but the model is not. Frigidaire was unresponsive and I do not find any warnings on their website.

    Buyer beware.

  5. Mary

    On Dec 5th 2006 I purchased a 2006 professional series range of which I am unable to locate the model number and serial number. However a dangerous thing happened to me…The back burner turned on ON ITS OWN….OMG I HAD THE SCARE OF MY LIFE …Thankfully there was nothing on the stove!!! But the burner would NOT turn off ….after at least 30 minutes that I kept trying to turn it off it finally turned off… I went to switch the fuse to off …scan someone please call me and guide me on what to do??

  6. Marjorie

    I smelled something cooking and my husband said it wasn’t him. We went into the kitchen and heard a beeping sound. I went to the stove and one switch was flashing lo/hi. I picked up frying pans I had on the stove and burned my hand. We had to shut the stove off at the power box to get it to stop. This was a serious situation. We had just returned from a 2 week trip and if it had turned on while we were gone we may not have had a home to return to. Sears should be held responsible for such a dangerous product. They refused to help us. Said model #FGE serial #NF had no recalls.

  7. Heather

    Have the Kenmore elite an I had been boiling water for spaghetti on the rapid boil burner which it caused the glass top to explode which i was lucky I got a small cut on my wrist thank god that was it .

  8. Kevin

    My electric stove ffef3016vsa,vf93110185 is making popping noise from electrical serg in stove causing breaker to trip in breaker box. WILL NEVER BY ANY PRODUCTS MADE BY FRIGIDAIRE OR SISTER COMPANIES. Very unsafe and can start a fire in house. Stay away from their products. Always have had problems with this stove since we purchased it. Oven glass has just exploded twice with the stove off. Very dangerous products.

  9. Sharon

    We bought a new stove a lil over a yr ago..
    I’ve had so much trouble with this stove ..
    The eyes on low will burn your foods..
    The oven will come on and it beeps every few minutes.
    It’s 12:58 pm and I fear going to bed .
    It kept beeping and I went and manually cut the oven off..the oven was on 500° .
    It was hot to the touch..
    I’m 76 , I need to go to bed …BUT I’M SCARED TO !

  10. Tammy

    I have a Frigidaire stove that I had bought from Lowe’s. When you turn the burner on medium it sometimes goes on high by itself my husband about burn the house down because he turned a pot down to simmer and it never turned down. It stayed on high. even though the knob was turned down to sim

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