A recall for about 161,000 LG electric ranges has been issued after reports where the stove-top burners are not turning off, or increase in temperature even after being switched off, posing a serious risk of burns and a potential fire hazard.
The LG Electric Range recall was announced by the U.S. Consumer Product Safety Commission (CPSC) on November 8, after at least 80 reports of incidents involving burners failing to turn off or the temperature increasing unexpectedly during and after use.
No injuries or fires have been reported, but the CPSC and LG are advising consumers to immediately stop using the product due to burn a fire hazard.
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Learn MoreRecalled LG Electronic ranges were manufactured by LG Electronics Inc., of South Korea and sold around the country at Best Buy, Home Depot, Sears, and regional appliance retailers nationwide from January 2006 to June 2010, for between $800 and $1999.
The recalled LG products have model numbers LRE30451, LRE30453, LRE30755, LRE30757, LRE30955ST and were sold in black, white, and stainless steel with a smooth black ceramic glass top cooking surface. The electric ranges are roughly 47 ½ inches tall, 29 inches wide, and 28 inches in depth. Model numbers can be found by opening the storage drawer at the base of the unit.
In 2010, Frigidaire and Electrolux Icon recalled 122,000 stove tops due to 70 reports of the surface heating element turning on at high temperatures unexpectedly because liquids were able to enter under the control knob. Specifically, six consumer reports indicated 3 spontaneous fires and 3 minor burn wounds.
Consumer should stop using the recalled LG Electric ranges immediately and contact LG to schedule and free in-home repair by calling (855) 400-4638.
13 Comments
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RenaeNovember 20, 2017 at 10:26 pm
I've been fighting for months trying to get my stove fixed. Ive been called an idiot by a representative after HE asked whether it was my fridge or my washer (after I'd told him stove multiple times) then inwas the idiot bc i didnt give him enough digits for my MICROWAVE! He couldn't even get it right! After all that they FINALLY sent someone to repair it... it now won't work... I have one eye tha[Show More]I've been fighting for months trying to get my stove fixed. Ive been called an idiot by a representative after HE asked whether it was my fridge or my washer (after I'd told him stove multiple times) then inwas the idiot bc i didnt give him enough digits for my MICROWAVE! He couldn't even get it right! After all that they FINALLY sent someone to repair it... it now won't work... I have one eye that may or may not actually come on and it doesn't heat right... I burnt a grilled cheese on 2 bc the eye got to hot! Now they won't even talk to me...
RitaMay 1, 2017 at 2:02 pm
Last week after the rice was cooked,I turned off the stove and left the kitchen.like 15-30 min later I went to the kitchen. Found out the rice and the pot area black piece. Extremely hot and the black smoke,oh dear Lord. The stove was off on the board, but it was actually working on high heat at the same time. I could not turn it off. I called my kids to be a witness to what I am saying so I don't[Show More]Last week after the rice was cooked,I turned off the stove and left the kitchen.like 15-30 min later I went to the kitchen. Found out the rice and the pot area black piece. Extremely hot and the black smoke,oh dear Lord. The stove was off on the board, but it was actually working on high heat at the same time. I could not turn it off. I called my kids to be a witness to what I am saying so I don't look crazy. And now a week later same problem. I called LG. Of course worst customer service that ever existed on planet Earth. By the way it is like 4 years old . I don't cook everyday. Also my microwave and fridge same brand and broke down already a while ago. Huge mistake to buy LG products.
CarlFebruary 22, 2017 at 5:19 am
Not sure if it helps, but our LG oven was repaired once for a defective circuit board. Shortly afterward and just after the warranty expired, the same problem occurred. This keeps the cleaning function from turning off (very high temperature) as well as other oven functions and occasionally the burners. It is very dangerous but I can't afford a replacement at this time.
CharlesFebruary 5, 2017 at 4:36 pm
On January 30th 2017 I awoke to a burning smell and went into the kitchen and saw flashing light behind our LG electric range. As I stood there trying to understand what was happening flames came out the back of the stove. I called the fire department and when they came out they advised us the fire was an internal fire inside the range. The stove had not been used, this was three am, and later we [Show More]On January 30th 2017 I awoke to a burning smell and went into the kitchen and saw flashing light behind our LG electric range. As I stood there trying to understand what was happening flames came out the back of the stove. I called the fire department and when they came out they advised us the fire was an internal fire inside the range. The stove had not been used, this was three am, and later we found out this model had been recalled, but we were never notified, even though HH Gregg took care of the paper work for us.
BobJanuary 31, 2017 at 11:33 pm
My electric stove would not turn off. I called LG and they sent out a repairman, who replaced one circuit board. The unit was OK for a short time but now it is doing the SAME THING I am afraid to use this stove as it gets dangerously hot. Surely it is a big fire danger. Is there any lawyer who can help with this?? Please contact me if anyone can help.
KATHLEENJanuary 16, 2017 at 12:41 pm
I SPOKE WITH DOC @ LG 12/1816 TELLING HIM THIS WAS A RECALL THEN SPOKE WITH ANGEL 12/20/16 TWO DIFFERENT ANSWERS WHEN I KNEW IT WAS A RECALL RIGHT FRONT BURNER WOULDNOT SHUT OFF MODEL# LRE30757ST-01 COULD NOT GET STRAIGHT AANSWER THEN HAD SEARS COME OUT TO TELL ME IN FIVE SECONDS THIS WAS A RECALL THINK I SHOULD BE REFUNDED ON MY CREDIT CARD THANK YOU KATHLEEN GRANFELDT SERIAL #103MMUM00062
KATHLEENJanuary 15, 2017 at 11:52 pm
MY FIRST CALL TO LG WAS ON 12/1816 SPOKE WITH A PERSON NAMED DOC SAID IT WAS RECALL, THEN SPOKE WITH PERSON ANGEL 12/20/16 , IWAS GETTING TWO DIFFERENT ANSWERS RE THIS RECALL HAD SEARS COME OUT TO TELL WHAT IT WAS A RECALL COST ME 99.00 DOLLARS FOR SOMETHING I WAS TRYING TO TELL THESE TO PERSONS. I BELEIVE I SHOULD BE REIBURSTED FOT THIS MATTER.PLEASE SOMEONE RESOLVE THIS MATTER AND REFUND MY CRE[Show More]MY FIRST CALL TO LG WAS ON 12/1816 SPOKE WITH A PERSON NAMED DOC SAID IT WAS RECALL, THEN SPOKE WITH PERSON ANGEL 12/20/16 , IWAS GETTING TWO DIFFERENT ANSWERS RE THIS RECALL HAD SEARS COME OUT TO TELL WHAT IT WAS A RECALL COST ME 99.00 DOLLARS FOR SOMETHING I WAS TRYING TO TELL THESE TO PERSONS. I BELEIVE I SHOULD BE REIBURSTED FOT THIS MATTER.PLEASE SOMEONE RESOLVE THIS MATTER AND REFUND MY CREDIT CARD WHEN SEARS CAME 12/23/16
BernadineDecember 12, 2016 at 3:37 am
I bought my LG from home depot in Squamish BC. They were awesome. The front left burner wouldn't turn off. I called LG service number and they were awful. Rude to the point of telling me I abused the stove. When I gave them the serial number they then told me my cook stove was recalled. There are no repairman in my area so I have to wait for a prorated refund. What ever. I paid over $850 for it in[Show More]I bought my LG from home depot in Squamish BC. They were awesome. The front left burner wouldn't turn off. I called LG service number and they were awful. Rude to the point of telling me I abused the stove. When I gave them the serial number they then told me my cook stove was recalled. There are no repairman in my area so I have to wait for a prorated refund. What ever. I paid over $850 for it in 2012.
PeterNovember 11, 2016 at 6:48 pm
My wife and I bought this range in 2006. On October 24th of this year when preheating the oven there was a large flash and a lot of smoke. We unplugged the unit and discovered hole inside at the bottom of the range. We spoke with LG and they sent out a technician who told me the something within a sealed part of the unit caused an electrical arc which welded a hole in the bottom of our unit and th[Show More]My wife and I bought this range in 2006. On October 24th of this year when preheating the oven there was a large flash and a lot of smoke. We unplugged the unit and discovered hole inside at the bottom of the range. We spoke with LG and they sent out a technician who told me the something within a sealed part of the unit caused an electrical arc which welded a hole in the bottom of our unit and that it was not repairable. I spoke with LG representatives on numerous occasions and all they would say was that our unit was out of warranty and they would do nothing for us. The problem was not the result of user mistreatment or an Act of God. We don't know what could have happened had we not been there to shut off the power to the range.
DiannSeptember 22, 2016 at 5:00 pm
My lg stove that we purchased from Karls in sioux falls, sd. Has a cracked glass. The large burner got so hot that it melted the bottom of my fry pan and the paint stuck to the burner. When i grabed the fry pan the glass cracked. Really, what gets that hot. Contacted Karls and they did not let me know about the recall. Cannot buy a replacement top because they quit making making them. What [Show More]My lg stove that we purchased from Karls in sioux falls, sd. Has a cracked glass. The large burner got so hot that it melted the bottom of my fry pan and the paint stuck to the burner. When i grabed the fry pan the glass cracked. Really, what gets that hot. Contacted Karls and they did not let me know about the recall. Cannot buy a replacement top because they quit making making them. What can be done.
LauraMarch 26, 2016 at 1:23 pm
We bought this stove from Home Depot and have had to replace one burner, the entire front touch panel and a circuit board . Now the oven keeps over heating .burning food . We were never notified of any recall.
MelissaDecember 19, 2014 at 9:09 am
Our range was not used at all tonight. A little after midnight I went to the kitchen to get a drink and discovered it filled with smoke because a burner had TURNED ITSELF ON. That is subtly but significantly different than the reported recall issue of burners failing to turn off or unexpectedly increasing in temperature. On this night only a bowl was left laying on the cold, completely shut off,[Show More]Our range was not used at all tonight. A little after midnight I went to the kitchen to get a drink and discovered it filled with smoke because a burner had TURNED ITSELF ON. That is subtly but significantly different than the reported recall issue of burners failing to turn off or unexpectedly increasing in temperature. On this night only a bowl was left laying on the cold, completely shut off, unused stove top (hence the smoke) but on any given night it could have been cookbooks, mail, or other flammables. The burner would not turn off - we finally had to cut the power. We jumped online and discovered the recall, and a recall hotline...we called it and were told we had reached customer service and needed to call back during business hours to talk to anyone in recall. We asked about the published recall hotline and were told no such thing existed : the number listed was to the after hours customer service department and they have nothing to do with the recall. Also discovered that although we have the model recalled, our serial number is not included in the list of serials being recalled, so we are gearing up for a fight with LG in the morning to try to get this resolved....of course, it is Hannukah and we are having 17 people over for a holiday dinner party on Monday.....but this could have been much, much worse so I am grateful the only damage was to a bowl.
SharonNovember 11, 2013 at 10:52 pm
LG range was purchased in 2009 for over $1300 (along with expensive french door fridge and over the range convection microwave!). Now oven shuts off and I cannot bake or cook in it. The part that is needed to repair is no longer available, so I can't even repair it! Customer service is horrible, they don't respond when they say they will, and they are now sending a repair for a recall situation ([Show More]LG range was purchased in 2009 for over $1300 (along with expensive french door fridge and over the range convection microwave!). Now oven shuts off and I cannot bake or cook in it. The part that is needed to repair is no longer available, so I can't even repair it! Customer service is horrible, they don't respond when they say they will, and they are now sending a repair for a recall situation (of which I was never notified but discovered myself) that is not the actual problem I have with my defective range. Terrible.