Lawsuit Over Mielle Organics Hair Loss Rolled Into Multi-Plaintiff Class Action

Lawsuit Over Mielle Organics Hair Loss Rolled into Multi-Plaintiff Class Action

In recent weeks, at least three women have filed Mielle Organics Hair Oil class action lawsuits, claiming that the products do not work as advertised, and ingredients in them can cause users to lose their hair.

However, all three plaintiffs refiled their class action claims as one multi-plaintiff complaint (PDF) in the U.S. District Court for the Northern District of Illinois on December 12, naming Mielle Organics LLC and The Procter & Gamble Company as defendants. The plaintiffs include Stephanie Williams, Krista Gillette and Georgina Gomes.

Mielle Organics Rosemary Mint Scalp & Strengthening Hair Oil is marketed as a cosmetic product that is beneficial for hair growth, by strengthening hair strands and nourishing the scalp. However, the lawsuits over Mielle Organics hair loss claim that the manufacturers knew or should have known about problems with certain ingredients in the products, yet failed to adequately disclose the risk.

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While all three women involved in this new Mielle Organics lawsuit indicate that they experienced hair loss after using the hair oil products, they are seeking class action status to pursue damages on behalf of all consumers who paid a premium price for hair oil that may cause them to actually lose hair.

“No reasonable consumer would have paid any amount for cosmetic Products that contained ingredients causing hair loss and other injuries or containing a high risk of causing hair loss or other injuries,” the consolidated complaint states. “Thus, if Plaintiffs and Class Members had been informed that Defendants’ Products contained ingredients causing hair loss and other injuries or risked causing hair loss or other injuries, they would not have purchased or used the Products at all, or would have paid significantly less for the Products, making such omitted facts material to them.”

The plaintiffs specifically indicate they suffered hair loss due to the use of Mielle Organics Rosemary Mint Scalp & Strengthening Hair Oil, Mielle Organics Rosemary Mint Strengthening Conditioner, Mielle Organics Rosemary Mint Strengthening Conditioner, and Mielle Organics Rosemary Mint Strengthening Shampoo.

In addition to hair loss, they claim these products can cause blisters and sores on the scalp and are not fit to be sold on the market to unsuspecting consumers.

The consolidated Mielle Organics hair loss class action presents claims of fraud, unjust enrichment, violation of state consumer fraud acts, and seeks compensatory, statutory and punitive damages against the manufacturers.

Written by: Irvin Jackson

Senior Legal Journalist & Contributing Editor

Irvin Jackson is a senior investigative reporter at AboutLawsuits.com with more than 30 years of experience covering mass tort litigation, environmental policy, and consumer safety. He previously served as Associate Editor at Inside the EPA and contributes original reporting on product liability lawsuits, regulatory failures, and nationwide litigation trends.




96 Comments


Carin P
Mielle Promegranate and honey. The shampoo and conditioner and the curl smoothie. Took my hair out very badly 😢

Roshell
I have been using the hair oil drops as well my hair was thinning so I switched to the scalp and hair quencher and it’s now my hair is falling out in patches and thinning out even more. So I have stop using it.

Carmen
My hair came out in clumps and breakage

Anita
Please read below, i have suffered thinning and a loss of hair and sores to my hear from this product. I also am going to a dermatologist .

Linda
Been use this product for over a year. Have a lot of hair shedding.

Marilyn
My hair has tremendously gotten thinner from 1 year ago! I started using it last year in November 2023. I stopped after reading about hair loss. I still have my bottles of shampoo, conditioners, and oil.

larmeta
Mielle has caused my hair to fall out from the front and edges. What used to be over 5-6 inches is now 1/2 and not even to my shoulders !!!!! Absolutely unacceptable and will not be quiet about this!!

Julie
I bought this product to fight hair loss, it has not increased hair growth, just the opposite! How did they not know this?!

Pakita
This product damaged my hair and scalp. My hair loss went above and beyond normal hair shedding. The entire texture of my hair changed. It feels like a Brillo pad. It made my hair very dry and brittle. My edges are nearly gone.

Danielle
It made my hair fall out too very very bad!

Virgie
These products put Bald spots in my head. I am totally upset.

Erica
I too have experienced thinning and hair loss. I used these products as well and still have them. I now regret ever buying them .

Natalie
I bought this product because I heard It was good. I was using it and I felt like my hair was getting worse thinning out more and my hair would fall out much more. I stopped using it and decided to go to dermatologist.

This product made my hair so thin. Now I’m trying to get it back to normal again.
This product has really brought my hair out every single time I would try to brush or comb it comes out a lot.

Torya
I have locs and my hair is so hard in brittle every time I touch my locs hair start shedding plus I got bald spots when some of my locs just fell out in and the center of my head is bald hair not growing back at all

Terry
I used this product and started to notice changes to my hair…thinning on the top and lots more hair in my brush after brushing..I returned it to the store and they gave me my money back..but I cant reverse what it did to my hair…I still see the products being sold in stores…somehow they need to be removed .

Carol
I had hair breakage and hair loss from using this product now my hair is thinner and more hair loss due to using this product

Robin
My hair has got thin and edges are thin 😫 also I notice breakage all over my head. I’m so disappointed with this oil. I have stop using this product. A wheel big taking the back to targets for a refund shampoos any conditions. I will never use this product again needs to be taken off the market.

Terry
I purchased this product. I began to notice more thinning of my hair. I immediately stopped using it. This is not fair to all who purchased this product.

A
I’ve used the oil mint for strengthen and did the opposite, to edges out on side, hair shedding and thinning every since. I used three bottles at different times and I thought it was me but, I saw others complaining about their hair so, I now know it’s the oil I used. Now, what do I do about it

Rosemary
I bought everysingle items,and use them My hair is all over the place on floor

Janice
I was using Mielle oil for hair growth because my is thin but seem to have just thined it out like in a line, very disappointed don’t know what I can do

Leeshone
I started using the product last year and since then my hair has been shedding and I have bald spots I was trying to figure out why all off a sudden my hair started shedding after I used the product I still have some left and I never knew this product is the reason I’m loosing hair

Roxanne
Used for 2 months,didn’t grow any hair ,seemed to leave more in my hair brush.

Sandra
The products didn’t work for me either so I stopped using it!!!! I knew this crap wasn’t any good. I’m happy to hear they’re being sued. It’s about time and there are others out there that have lied about their hair growth products taking advantage of innocent people with hair loss. Thank God this was brought to the light.

Robin
I stopped using the rosemary oil and deep conditioner in approximately March 2024. I have also tried the leave in conditioning spray. I believe these products caused full strands of hair to fall out in clumps and thinning edges that still have not grown back in. I didn’t have these issues until using mielle.

Toysan
What do I need to do to be a part of this Class Action Law suit, my hair was thick, long, and healthy I used this oil and most of their products within the last 3 years. Now my hair is stripped, thin, and doesn’t even cover my neck. I have lots of before and after pictures. I am so devastated. 🙁

Toni
I don’t believe any of this. I’ve been using Mielle Rosemary oil on my hair every single day for over a year. I don’t wash it out. My hair is in amazing shape. It’s even growing again which it hasn’t done in 40 years. I think these people that are complaining are just trying to bring down a black woman-owned business. You should be ashamed of yourselves!

Asha
I certainly hope that the hair oils are thoroughly tested to reveal all ingredients and if there are any alleged toxic and harmful ingredients.

Kimberly
I started losing hair by the hand fulls. It looks really bad right now. I hope it grows out soon. It stopped falling out as soon as I changed shampoo and conditioner and stopped using their scalp and hair strengthening oil.

Daphne
I’ve used rosemary oil and it cause itching and flaking of my scalp and allergy too strong of smell

Tonja
I ordered the product from Amazon after using the product. I lost my edges and the majority of my hair. It’s very embarrassing and depressing. I’ve always had shoulder length hair

Angela
I’ve been using this line of hair products for about 6 months now and I haven’t had any problems with it. It is slowly making my hair thicker and my scalp is much better since I’ve been using this product.

Emma
I use hair relaxer dark and lovely African just for me I’ve been using it since I was 16 years old all of a sudden now I’m losing weight my skin irritates I itch a lot my hair falling out and I’m having certain pains in my stomach to where I can’t digest my food I don’t know if that’s a case or not but let me know

Emma
The complex that I stay in and Winston-Salem North Carolina they are giving us water that has sewage water in it and it turns black I feel like they’re trying to kill us and the water is breaking my skin out making my skin irritated and itchy I don’t know if I can do anything but I would like to let somebody know out there this water that they giving us free in these apartments it’s not right I’m thinking it’s really killing us if it’s turning black and mold it.

Tracylyn
The scalp oil inch and burned my hair out by the chunks in circles i didn’t know what was causing it until i stopped using the the oil but by then the hair was ate out. Please sue these people. Thanks.

Debra
My hair is breaking so bad it’s rough like it’s burnt.

Betty
No chose big to get a big chop..after using rosemary shit 😭 beware everyone with the garo

Patricia
I pu d chased the Rosemary and Mint shampoo and conditioner. Tried them both twice, then, my hair was coming out as I combed my hair with a large toothed comb. I was horrified, as my hair is natural, no chemicals at all. This never occurred before. I still have both the shampoo and conditioner.

Audrey
The oil caused me sores on my scalp and itchy . These are the results that I noticed.

Vanessa
I received free samples of products from them and i noticed my hair falling out bad i had to cut my hair

Lillian
I noticed hair lost 1 month ago. I’ve been using this product daily. Stopped next week. Not knowing this product was the cause. Why is Meijer still selling this. Also Nordstrom the rack. I live in Michigan these are the stores I purchased the product from

Mary
I also have suffered hair loss due to using this product.

Mercedes
I bought the entire Rosemary line, my hair is gone. My hair fell out and is so thin. I am currently trying to grow it back now. I would love at least my money back. But this is awful!

Erika
This is a very bad product it damaged my hair so bad

Gayle
The Rosemary line brought my hair out in chunks. My hair is so thin ,my edges gone 😱

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