Opzelura Eczema Cream Investigation Announced Over Texture Problems

The issues come as similar drugs, like Xeljanz, face intense scrutiny over heart problems and cancer risks.

Following several complaints, Incyte has launched an investigation into reports of problems with several batches of its eczema cream, Opzelura, after determining the active ingredient was not properly dissolving, and amid concerns over the safety of the entire class of medications.

In a corporate statement (PDF) issued on November 2, Incyte announced that it was suspending the distribution of several batches of Opzelura and recalled several tubes, but only for testing purposes. The investigation and recall came after at least three complaints from consumers that the texture felt unusual.

Opzelura is a cream formulation of Jakafi, which belongs to the same class of medications as Xeljanz, which are known as Janus Kinase inhibitors, or JAK inhibitors, and in pill form is approved for the treatment of myelofibrosis; a bone marrow disease. Opzelura is used as a topical cream for eczema.

According to Incyte, which announced the issue during its Q3 2021 earnings call, the texture problem appears to be related to a small amount of the active ingredient not being completely dissolved, which left some tubes of the cream with a gritty texture. However, Incyte informed the FDA that it is conducting “a thorough root cause analysis across all batches to ensure continued product quality and supply.”

Incyte indicates early testing of both the 5 gram and 60 gram batches affected by the problem have not shown a safety or efficacy issue. The announcement did not give details on specific affected batches or lot numbers affected by the problem.

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Xeljanz Lawsuits

The announcement comes at a time when JAK Inhibitors like Xeljanz and Jakafi are under intense scrutiny by federal regulators and the medical community.

In February 2021, the FDA issued a safety communication about the potential Xeljanz cancer and heart risks, indicating data from a recently completed post-marketing study found users may be more likely to be diagnosed with cancer or experience major cardiovascular events.

Since then, the FDA has delayed a number of requests for approval involving JAK inhibitors, including both expanded use of Jakafi and Xeljanz, and indications for newer medications from the same class, including Rinvoq and Olumiant.

In June, Abbvie announced expanded approval for Rinvoq was being held up due to similar problems. Before that, in April, Pfizer announced the review for its new oral JAK inhibitor, abrocitinib, had been extended by three months due to the same concerns.

In July, media reports indicated Lilly and Incyte also announced the FDA delayed approval of Olumiant; a rheumatoid arthritis drug seeking expanded approval as an Eczema treatment. It has already been approved to treat the skin condition in 40 countries.

The study behind the FDA’s Xeljanz concerns was initially launched in January 2012, and given the long latency period for many cancers, many users now face concerns they require on-going medical monitoring to detect and diagnose cases in the future.

Former users are now contacting lawyers who are investigating Xeljanz lawsuits and class action claims, to seek additional information which has not been disclosed and compensation for treatments they may now require.

3 Comments

  • ShannonFebruary 24, 2023 at 8:14 pm

    I went through their lengthy complaint process several months ago. It's now Feb 24, 2023 and still have not received a replacement tube. Also, I don't think this product works as it should, (I still have the recurring itch, ) since the active ingredient is not completely dissolved in the cream. I'm glad this is just a cream and not an oral medication, given the poor quality control here. A[Show More]I went through their lengthy complaint process several months ago. It's now Feb 24, 2023 and still have not received a replacement tube. Also, I don't think this product works as it should, (I still have the recurring itch, ) since the active ingredient is not completely dissolved in the cream. I'm glad this is just a cream and not an oral medication, given the poor quality control here. Are they just like other Big Pharma and just looking out for their paychecks without care for the patient? I was also told that I could still use the cream, but how stupid is it that I have to pick out crystal shards before spreading the cream on my sensitive face?

  • JammieJune 26, 2022 at 1:23 pm

    My 14 yr old daughter uses this and she noticed fine shards of glass in the cream. Not sure who to contact. Will reach out to doctor for drug rep info.

  • BarbaraJune 11, 2022 at 1:56 pm

    The tube I have has little slivers of fine looking glass substance. I noticed this about 1/2 through the tube. I have continued to use it as I’m not able to get a other prescription of it. Don’t know what use this medicine is if you can’t afford it. My insurance want cover it and I’m not eligible for the coupon. Really who has $2700 that they can shell out for a tube of cream.

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