GMC Sierra, Chevy Silverado Recall Issued Due to Electric Power Steering Problems
Nearly 800,000 GMC Sierra and Chevrolet Silverado trucks are being recalled after the manufacturer learned the vehicles may unexpectedly lose electronic power steering assist, which may cause a driver to lose control and have an accident.
The GM truck recall (PDF) was announced by the U.S. National Highway Traffic Safety Administration (NHTSA) on August 3, following several reports of the vehicles losing power steering assist under low speed conditions, increasing the risk of a crash. To date, no injuries or accidents have been reported in relation to the recall.
According to the NHTSA recall, the vehicles’ electronic power steering assist (EPS) system may fail during low speed turns due to the system voltage dropping below 8.8 volts for more than one second. The EPS is disabled under the minimum nine volts required to maintain the electronic assist function, and may cause drivers to struggle turning the wheel at low speeds, increasing the risk of a crash.
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In the event the driver loses EPS functions, the vehicle will revert to manual steering and the driver information center may illuminate a warning on the dashboard. GMC has announced that other electrical sub-systems may experience failures during low-voltage events which could cause the radio, door-lock cycling, chimes, stabilitrack, air condition and cruise control to fail also.
The recall involves model year 2014 Chevrolet Silverado vehicles that were manufactured from January 30, 2013 to September 4, 2014 and model year 2014 GMC Sierra light duty vehicles manufactured from January 29, 2013 through September 4, 2014.
The NHTSA has reported an estimated 690,685 GMC Sierra and Chevrolet Silverado models impacted by the recall were distributed for sale throughout the United States, roughly 80,000 were sold in Canada and 2,500 more were distributed in other markets.
General Motors LLC announce they will begin notifying owners and dealers of the issue and plan to instruct customers to schedule a repair appointment at their local dealer, who will be instructed to update the EPS module software free of charge.
Customers with additional questions regarding the recall may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-414-9153. Customer may also check the NHTSA website to verify if their vehicle is included in the recall by visiting www.safecar.gov and entering their Vehicle Identification Number (VIN).
JoeDecember 18, 2022 at 5:07 pm
Friends 2017 steering assist just went completely out. Any recalls in his truck. GMC 2017 1500
AndrewAugust 19, 2021 at 2:15 pm
My power steering started the intermittent failing, now it has stopped working all together. The Chevrolet dealership charged me 139.99 to tell me the pump needed replaced. They wouldn't even discuss the recall.
MichaelApril 9, 2019 at 12:53 pm
I have had 2 leases from Hurd Chevrolet in Johnston RI. 2013 lease which had a bad ground and nearly crashed with my daughter in the car. they fixed it. I get a 2017 lease again same issues, filed a lemon law against, GM now Dealership refuses to work on my vehicle and i am scared to drive my truck my daughter doesn't want to be in it ...... please help before I crash . LAwyers...
DeCarlosAugust 10, 2017 at 5:06 pm
I took my truck into the dealership before the recall even started and they said it was probably due to the lift on the front of my truck. then they charged me $125 to replace a spark plug wire. And the snatching of the steering wheel continued to go out. I am scared to drive my truck and take my kids to school in it. It is my primary vehicle. My daughter saw the vehicle go dead and the eps syste[Show More]I took my truck into the dealership before the recall even started and they said it was probably due to the lift on the front of my truck. then they charged me $125 to replace a spark plug wire. And the snatching of the steering wheel continued to go out. I am scared to drive my truck and take my kids to school in it. It is my primary vehicle. My daughter saw the vehicle go dead and the eps system go out today while I was picking her up from track practice and she freaked out. I had a trip planned to St. Louis this week, but I am not putting that thing on the road. It only happens when I am slowing down to turn, or if I am about to back up into my driveway at low speeds.
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