Almost four million tubes of Sensodyne and Biotene toothpaste have been recalled due to a risk that they may be contaminated with wood fragments, posing a laceration and splinter hazard to users.
The Sensodyne and Biotene toothpaste recall was announced by GlaxoSmithKline Consumer Healthcare on July 15, after consumers reported that they found wood fragments inside the tubes. To date, no injuries have been reported.
The recall includes an estimated 135 lots of certain Sensodyne Repair & Protect Toothpaste, Sensodyne Repair & Protect Extra Fresh Toothpaste, Sensodyne Complete Toothpaste, Sensodyne Complete Extra Fresh Toothpaste, Biotene PBF Toothpaste, Biotene Gentle Mint Gel, Biotene Gentle Mint Toothpaste, and Biotene Fresh Mint Original Toothpaste. For a full list of recalled NDC and lot numbers please visit the company’s recall notice, linked above.
In total, the recall includes almost four million tubes of the various brands of toothpaste. The toothpaste was manufactured by GlaxoSmithKline (GSK) of Indianapolis, Indiana from 2013 through September 2014 and distributed for sale throughout the U.S., Puerto Rico, and Taiwan from June 2013 to April 2015.
GSK has not explained how the wood fragments got into the toothpaste and reports that an investigation is still underway. After the company’s Consumer Relations division received several reports of the fragments in consumers toothpaste bottles, GSK decided to recall any and all potentially impacted lots.
Customers and retailers are being asked to examine their inventory and cease the distribution and use of all recalled lots of the product. GSK is asking retailers who receive their recall notice letter to gather a physical count of recalled toothpaste tubes and return them along with the Business Reply Card and the packaging slip included in the letter. Customers with questions may contact GSK Consumer Relations team at 1-800-922-5856 for Biotene toothpaste and 1-866-844-2797 for Sensodyne toothpaste.