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Frigidaire and Kenmore Smooth Top Electric Range Recall

  • Written by: AboutLawsuits

About 200,000 Frigidaire and Kenmore Elite Smoothtop Electric Ranges have been recalled after 126 reports of problems with a defective heating elements, which could turn on spontaneously, fail to turn off or heat to different temperatures than what is selected.

The U.S. Consumer Products Safety Commission announced the electric range recall on August 27, involving of several models of Frigidair, Frigidair Gallery, Frigidair Professional and Kenmore Elite smooth top ovens with rotary knobs and digital displays on the electric range.

At least four reports involving burns and two reports of property damage have been linked to the defective smooth-top ranges. Consumers have been urged to immediately stop using them until a free repair can be arranged.

All of the affected rangers were manufactured by Frigidaire, and sold at Sears and other stores throughout the United States between June 2001 and August 2009.

The recall affects Frigidaire models with serial numbers from VF 122xxxxx through VF831xxxxx and model numbers beginning with FEFBZ90GC, FEFLMC55GC, FEFLZ87GC, GLEF396AB, GLEF396AQ, GLEF396AS, GLEF396CQ, GLEF396CS, GLEFM397DB, GLEFM397DQ, GLEFM397DS, GLEFM97FPB, GLEFM97FPW, GLEFM97GPB, GLEFM97GPW, LEEFM389FE, PLEF398AC, PLEF398CC, PLEF398DC, PLEFM399DC, PLEFMZ99EC, PLEFMZ99GC, PLEFZ398EC, and PLEFZ398GC. The recall also affects Kenmore Elite models with serial numbers from VF122xxxxx through VF334xxxxx and model numbers beginning with 790.99012, 790.99013, 790.99014, and 790.99019.

The model and serial numbers are located on a sticker at the base of the unit and can be seen by opening the range drawer.

Consumers can contact Frigidaire or Sears to schedule free repairs, or visit www.SmoothTopRangeRecall.com for more information.

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52 comments

  1. Deborah

    I have a Kenmore electric smooth-top range model #790.9611340A that is also a fire hazard, based on symptoms I winessed compared to symptoms described for recalled units. The left front burner spontaneously turns on and stays on high even when turned off. The failure mode for burners should not be “On” and “High”. I have removed all power to the unit, contacted the manufacturer and filed a complaint with the US Consumer Product Safety Commission.

  2. Tammy B.

    I also have problems with my Kenmore Electric Range twice now. The model # is 79096010407. My front right burner does not turn off. I have had to unplug the stove for it to turn off. I called the recall # given to me by Sears which is 1-800-659-7026 and was told there is no recall on this model. I then called Sears service center and they acted like they have never heard of this happening before. I knew they were full of crap. They said I would have to pay 70.00 for a service person to come check it out. I told them this is a defect in the stove and I should not have to pay anything. Well they said I would have to pay for the service person to come and all parts and labor to fix it. I WAS PISSED! To top it off they guy did not come on the day he was suppose too, he showed up the next day when I was not home. We talked over the phone and he said it is going to be the switch behind the knob and that it happens all the time with these stoves. He was so cool with me about he whole problem. I asked him why is this not a a recall and he said he has no idea because he is constantly repairing this problems with the Kenmore stoves. I feel so lucky to be alive. I had got back out of bed to get a drink of water and my pan that was left on the stove was burning. My whole kitchen was smoking. Scary stuff. If I had not got up my home would of caught fire.

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