About 457,000 LG washing machines have been recalled, after hundreds of reported involving problems where the appliances vibrated excessively, causing property damage in nearly 200 cases and at least one personal injury.
The LG Electronics top loading washing machine recall was announced by the U.S. Consumer Product Safety Commission (CPSC) on December 18, after 343 reports of washing machines vibrating excessively. The problem can occur when the drum comes loose, which could pose a risk for consumers.
An unbalanced washing machine load can cause violent vibrations, which could knock the drum loose while in use. This could cause the machine to fall.
Water-proof or water-resistant items such as mattress pads, mattress covers and similar items may increase the chances of loads being unbalanced, the CPSC warned.
The recall consists of six models of LG and Kenmore Elite Brand top loading washing machines. The recalled LG model numbers are WT5001CW, WT5101HV, WT5101HW and have serial numbers 002KW******* through 111KW*******. The Kenmore Elite model numbers are 29002, 29272, 29278, and have serial numbers 005KW****** through 111KW*******. Both model number and serial numbers can be found on a label located on the back of the machine at the top.
The LG models were sold at Best Buy, Home Depot, Kmart, Sears and local retailers nationwide and the Kenmore Elite models were sold at Kmart and Sears. Both models were manufactured by LG Electronics Inc. of South Korea and sold in beige, white, and graphite steel colors nationwide throughout the U.S. from April 2010 to December 2012 for between $899 and $1,099.
The CPSC advised consumers to immediately stop using the recalled items and contact LG at (855) 400-4639 or visit www.lg.com/us and click on “Public Notices” for LG models. Consumers with Kenmore Elite brands should contact Sears or Kmart at (888) 812-2934 or visit www.sears.com and click on “Customer Service Home” and proceed to the “Product Recalls” link. Owners of both models will receive a free in-home repair of the machine, new caution label, and supplemental information to be inserted in the owner’s manual.