3 Square Rice and Slow Cooker Recall Issued Due to Electric Shock Hazard
More than 175,000 rice and slow cookers have been recalled, due to a manufacturing defect that may cause electrical problems, posing an electrical shock and fire hazards to consumers.
The 3 Squares rice and slow cookers recall was announced by the U.S. Consumer Product Safety Commission (CPSC) this month, following at least three consumer reports indicating the electrical wiring caused the cookers to short out, including one report of the device sparking and shocking a user.
According to the CPSC, the manufacturers improperly installed wiring leading from the power supply to the heating element, which may cause electrical shorting within the unit. In this event, unless the device begins sparking, consumers may not realize the cooker has become electrified, posing a shock hazard. One consumer reported the device began sparking, nearly catching fire.
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The recall includes 3 Squares-branded Tim3 Machin3 and Mini Tim3 Machin3 rice and slow cookers with fixed power cords. The slow cookers were sold in 20-cup or 8-cup sizes and measure about 11 inches in diameter and 12 inches tall. The programmable electric cookers are stainless steel with black plastic molding and have a keypad panel on the front. Recalled models have the 3Squares logo printed on the front of the control panel and are marked with model numbers beginning with “3RC” and ending in 3010S, 3020S, 3434, 5020 or 9010S.
The recalled cookers were manufactured in China under Sherwood Marketing of San Diego, California. They were sold at home, hardware, mass merchandisers and department stores nationwide and online through Amazon, Bed Bath & Beyond, Best Buy, Costco, Get3Squares, Home Depot, Kohl’s Target, Wayfair and various other online retailers from December 2015 through July 2016 for between $30 and $70.
Customers are being asked to stop using the slow cooker devices immediately and contact 3Squares at 800-390-0249 or visit them online at www.Get3Squares.com and navigate to the “Recall” link for information on how to receive a free replacement cooker.
LinOctober 16, 2017 at 10:16 pm
I have been waiting since 10/31/16. Company doesn't answer emails or answer phone.
ROBERTAugust 10, 2017 at 6:46 pm
My wife Rosalie has sent back 3 recalled rice cookers with the proper paperwork over 4 months ago and haven't heard anything about return of new ones or compensation of same, what is going on?
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