Toyota Backup Camera Recall Affects Nearly 400,000 Trucks, SUVs

Affected vehicles do not meet federal safety standards, posing an increased risk of accidents involving other drivers and pedestrians.

A recall impacting nearly 400,000 Tundra, Tundra Hybrid and Sequoia Hybrid vehicles has been issued by the manufacturer, due to a potentially dangerous defect in rearview camera software.

The U.S. National Highway Traffic Safety Administration (NHTSA) announced the Toyota backup camera recall on October 6, warning that certain vehicles’ rearview camera systems may fail to display when the vehicle is placed in reverse.

A rearview camera, or backup camera, is a critical safety feature designed to help drivers see directly behind their vehicles when reversing. Federal regulations have required all new motor vehicles under 10,000 pounds to include this technology since May 2018, after years of concern over preventable backover accidents.

Officials warn that without a working rearview camera, drivers may not see other vehicles, fixed objects or bystanders, especially small children who may be in the blind zone, greatly increasing the risk of auto accidents that can cause serious injuries or death.

Toyota initiated a voluntary safety recall impacting 393,838 model year 2022 through 2025 Tundra and Tundra Hybrid vehicles, as well as model year 2023 through 2025 Sequoia Hybrid vehicles, noting that the recalled vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 111, which mandates “Rear Visibility” in vehicles.

The problem first surfaced in 2022, following reports of certain backup cameras displaying half-green, full-green or black screens instead of the rearview image. However, the manufacturer found no issues with any returned parts. 

Over the following months, the parts supplier conducted tests and found that the green screen issue might be linked to a timing mechanism used to keep the cameras in sync. Abnormal signal noise during a camera view switch could disrupt this timing, causing the system to fall out of sync, and potentially trigger the green screen.

From May through September 2025, the supplier tested the original software, identified multiple occurrences of the concern, and conducted additional testing to evaluate a new software version.

The NHTSA recall report does not list any accidents or injuries linked to the issue.

Starting November 16, customers will begin receiving notification letters with instructions on how to schedule a free multimedia display software update at an authorized Toyota dealership.

Owners who have already had the recall solution performed may be eligible for reimbursement in accordance with Toyota’s reimbursement plan.

Toyota’s numbers for this recall are 25TB10 and 25TA10. Customers can contact company customer service at 1-800-331-4331 or the current recall contact, Debora Crews, via email at debora.crews@dot.gov.

Owners with any additional questions may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 888-275-9171), or go to www.nhtsa.gov.

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