AT&T Data Breach Lawsuit

Updates and Settlement Information

LAWSUIT STATUS: New Cases Being Accepted

Yes. An AT&T cybersecurity hack exposed the names, addresses, phone numbers, Social Security numbers, and email addresses for million customers, which were then released on the dark web.

AT&T class action lawsuits and individual claims for financial compensation are being pursued against the company, for failing to take adequate steps to protect customers sensitive information, and for failing to notify impacted customers in a timely manner.

Individuals may be eligible for an AT&T class action lawsuit settlement if any of the following information was stolen;

  • Name
  • Mailing Addresses
  • Phone Number
  • Social Security Number
  • Date of Birth
  • AT&T account number and passcode

AT&T Data Breach Class Action Lawsuits

In March 2024, AT&T admitted to a significant data breach that exposed the personal information of approximately 73 million users. As a result, individual claims and AT&T data breach class action lawsuits are being pursued against the carrier by current and former customers who may be entitled to financial compensation.

Evidence has become available that indicates AT&T was aware of the data breach as early as August 2021, yet failed to take action to protect its customers sensitive information or alert regulators of the data exfiltration.

Individuals are now filing AT&T lawsuits and class action claims against the telecommunications company for failing to take appropriate action to safeguard their current and former customers’ data. The complaints emphasize AT&T’s delays in acknowledging the breach and notifying customers, which plaintiffs argue left personal data at risk for an extended period, increasing the likelihood of identity theft and fraud.

Who Qualifies for the AT&T Class Action Lawsuit?

To qualify for the AT&T data breach class action lawsuits, you need to be either a current or former AT&T customer whose personal information was compromised as a result of the data breach.

Individuals who have received a notification from AT&T about any of their personal information being stolen due to the recent data breach may be eligible to join the lawsuit.

To determine whether you or a loved one may be eligible for an AT&T data breach lawsuit settlement, submit information about your potential claim for review by a lawyer to determine whether a settlement or lawsuit payout may be available.

There are no fees or expenses unless a recovery is obtained in your case.

Find Out If You Qualify For a AT&T Data Breach Settlement

2024 AT&T Data Breach Lawsuit Updates

May 1, 2024 Update: Following the recent motion to consolidate AT&T lawsuits, the JPML is scheduled to hear oral arguments on whether to centralize AT&T claims filed throughout federal district courts nationwide at an upcoming hearing session on May 30, 2024, at the Orrin G. Hatch U.S. Courthouse in Salt Lake City, Utah.

April 29, 2024 Update: Given common questions of fact and law raised in a growing number of AT&T data breach lawsuits, a motion to transfer was filed with the U.S. Judicial Panel on Multidistrict Litigation (JPML) requesting that all claims filed throughout the federal district court system be consolidated for pretrial proceedings in the Northern District of Texas.

April 2, 2024 Update: Alex Petroski filed one of the first AT&T class action lawsuits in the U.S. District Court for the Northern District of Texas on April 2, claiming that the data breach was a direct result of AT&T’s failure to implement adequate and reasonable cyber-security procedures and protocols necessary to protect consumers’ personally identifiable information (PII) from a foreseeable and preventable cyber-attack.

March 30, 2024 Update: AT&T issued a press release regarding the data breach on March 30, disclosing that the 2021 data breach exposed the names, addresses, phone numbers, Social Security numbers, and email addresses of approximately 7.6 million current account holders and approximately 65.4 million former account holders.


AT&T Ignored Data Breach Warnings

AT&T first learned of the potential data breach in August 2021, when the hacker group Shiny Hunters claimed to have accessed and intended to sell a database filled with sensitive customer data for approximately $1 million. Initially, AT&T disputed these claims, asserting that the leaked data samples shared by Shiny Hunters did not match their own records.

Instead of conducting a thorough investigation into the alleged breach and alerting customers and regulatory bodies as required by law, AT&T maintained that the breach claims were unfounded and did not notify its customers.

Almost three years later, a hacker known as “MajorNelson” publicly released the entire AT&T database for free on the dark web in late March 2024, exposing the names, addresses, phone numbers, Social Security numbers, and email addresses of approximately 7.6 million current account holders and approximately 65.4 million former account holders.

AT&T Admits to Massive Data Breach

After the data was released on March 30, 2024, a press release issued by AT&T admitted that the August 2021 data breach has exposed the names, addresses, phone numbers, Social Security numbers, and email addresses of approximately 7.6 million current account holders and approximately 65.4 million former account holders.

According to AT&T, the exposed data dates back to 2019 and earlier. However, the company has yet to identify the source of the unauthorized access to its systems that resulted in the massive exfiltration of customer data.

Despite the initial breach notification occurring years after the first alleged incident, AT&T has now begun sending Notice of Data Breach letters to customers with known compromised sensitive personal information. AT&T stated they are also offering complimentary identity theft and credit monitoring services to customers.

However, AT&T data breach lawsuits and class action claims seek additional damages on behalf of former customers raising allegations that the company failed to adequately protect consumer data, potentially leading to significant personal and financial harm for affected customers. Critics argue that despite the risks, AT&T might have prioritized the company’s commercial benefit over implementing more stringent security measures.


What Information was stolen in the AT&T Data Breach?

AT&T’s investigation into the data breach has identified that hackers stole the following customer information;

  • Name
  • Mailing Addresses
  • Phone Number
  • Social Security Number
  • Date of Birth
  • AT&T account number and passcode

How was AT&T hacked?

Security experts have suggested that the compromised data could be traced back to third-party partners of AT&T, possibly through inadequate cybersecurity measures at these partners.

However, AT&T stated that their investigation has not discovered any evidence of unauthorized access to its systems resulting in exfiltration of the data set. At this time, AT&T is continuing to work with cybersecurity experts to determine how the data was stolen.

What to do if your information was stolen during the AT&T data breach

In response to the AT&T data breach, impacted customers are being urged to take proactive steps to secure their information. You should consider changing your AT&T account passcode immediately. Additionally, stay proactive by regularly checking your account activity and credit reports.

Setting up free fraud alerts with the major credit reporting agencies—Equifax, Experian, and TransUnion—can also be beneficial. Moreover, you have the right to obtain a free copy of your credit report annually from each of these agencies through AnnualCreditReport.com.

Is AT&T offering free identify theft monitoring?

Yes, AT&T is offering impacted customers a free one-year membership of Experian’s IdentityWorks, which includes credit monitoring, identity theft detection, and resolution services. This membership also comes with an insurance policy that provides coverage up to $1 million for identity theft incidents and access to an Identity Restoration team.

According to the Notice of Data Breach letters sent to AT&T customers, individuals will have until August 30, 2024 to activate their Experian’s IdentityWorks membership. To activate the membership, customers must visit the Experian® IdentityWorksSM website, click on ‘Get Started,’ and enter their activation code.

The services included in the one year Experian membership include;

  • Experian Credit Report at Signup: Customers will receive a credit report after signing up to see the details associated with their credit profile.
  • Credit Monitoring: This service will routinely check your Experian credit file for signs of fraudulent activity.
  • Internet Surveillance: A dedicated technology continuously scans the internet, including chat rooms and bulletin boards, to detect if your personal information is being traded or sold on the dark web.
  • Identity Restoration: If fraud is detected, specialists will assist with both credit and non-credit related fraud issues.
  • Credit Lock/Unlock: You have the ability to lock or unlock your Experian credit file.
  • $1 Million Identity Theft Insurance: Provides up to $1 million in insurance to cover costs related to identity theft recovery.

AT&T Data Breach Risks to Customers

If your personal information was stolen during the AT&T data breach, a hacker could use such information against you for;

  • Identity Theft: With access to your social security number and other personal information, a hacker could potentially impersonate you to open new lines of credit, apply for loans, or obtain services in your name. This could damage your credit rating and cause financial loss.
  • Financial Fraud: Hackers might access and drain your existing bank accounts, or use your information to deceive financial institutions into giving them access to your funds.
  • Phishing Attacks: Using your personal details, a hacker could craft convincing phishing emails or messages that appear to come from legitimate sources. This can lead to further theft of your financial information or login credentials for various services.
  • Account Takeover: With detailed personal information, it’s easier for attackers to answer security questions or request password resets on your existing accounts, ranging from social media to financial services, leading to unauthorized access.
  • Tax Fraud: A hacker could use your social security number to falsely file tax returns in your name and steal tax refunds.
  • Medical Identity Theft: Using your social security number and other personal details, an individual could potentially receive medical care under your identity, which can lead to medical bills charged to you and could corrupt your medical records.
  • Utilities Fraud: The information could be used to set up utilities accounts (like electricity, water, and gas) in your name but at different addresses, possibly going unnoticed until debts are incurred.
  • Legal Implications: Should the hacker commit crimes using your identity, you could be implicated or need to prove your innocence.
  • Loss of Privacy: Knowing your home address and personal details, a hacker or malicious party could potentially harass you or even commit crimes such as stalking or burglary.
  • Long-Term Security Risks: Even after the initial breach and potential immediate misuse of your information, the stolen data could be sold on the dark web, leading to ongoing risks and threats.

Real Customer Experiences: Impact of AT&T Data Breach on Fraud and Stolen Information

In the wake of the recent AT&T data breach, hundreds of customers have turned to the AboutLawsuits platform to share their firsthand accounts of the incident’s repercussions.

These AT&T data breach testimonials provide a deeply personal insight into the considerable impact of the data breach, revealing not only the vulnerabilities in personal security but also the profound effects on individual lives.

From instances of fraud to the unsettling theft of sensitive information, these stories underscore the far-reaching consequences of data security failures.

Lindsey: AboutLawsuits Commenter, April 19, 2024

ATT sent me a letter advising me to change all passwords offering security and identity protection. My SSN, personal information is all over the darkweb. My phone and computer been hacked. Someone created a fake ACA plan in my name. I want compensation. Its been a nightmare.

Bobbie: AboutLawsuits Commenter, April 21, 2024

This has already caused thousands of dollars in fraudulent debt in my name. Companies I’ve never done business with are claiming that I owe them hundreds, and some thousands of dollars. Some of these have already been sold off to debt collectors and now I’m being harassed by them!!!! Not only that, but my current accounts are being charged with random charges I didn’t make!“,

Diane: AboutLawsuits Commenter, April 20, 2024

I’ve had my personal information utilized to acquire 5 cell phones from AT&T several years ago. I’ve had someone use my identity to collect unemployment benefits in 2020. I have to keep a credit monitoring subscription with myFICO. I have been informed thru my credit monitoring service that my information is on the black web.

Angela: AboutLawsuits Commenter, April 20, 2024

“I have lost over $5,000 dollars to at t through unauthorized transactions on my debit card and unauthorized changes to my account.”

Lydia: AboutLawsuits Commenter, April 20, 2024

“Someone’s trying to get a checking account in my name and loans as well. My score has gone down five times not a happy AT&T customer right now.”

Nikisha: AboutLawsuits Commenter, April 20, 2024

…I’m receiving multiple phone calls from persons claiming to work for AT&T and asked me to send them over thousands of dollars please help.“,

Fawn: AboutLawsuits Commenter, April 20, 2024

I was notified this week from my Discover Credit Card company that my personal information was compromised in the AT&T data breach and that it’s on the Dark Web. I also received a letter from AT&T of the breach.

 

Share Your Story

Was your data stolen during the AT&T data breach? Share your story with AboutLawsuits.com and have your comments reviewed by a lawyer to determine if you may be eligible for a lawsuit.

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AT&T Data Breach Lawsuits

As of early April 2024, at least 12 lawsuits have been filed against AT&T related to a data breach, each raising allegations that the company failed to take adequate preventive measures to protect sensitive customer data.

Due to the growing number of claims raising similar allegations, a motion to consolidate these cases was submitted to the U.S. Judicial Panel on Multidistrict Litigation on April 2, 2024, requesting the claims be centralized for pretrial proceedings in the Northern District of Texas, where the majority have been lodged.

Only one of the cases has been filed in the Western District of Oklahoma. The motion highlights the complexity of the breach and argues that consolidating the cases would help in managing the proceedings more efficiently, avoiding conflicting rulings, and easing the legal process for all parties involved.

Allegations Raised in AT&T Lawsuits

The allegations raised in the AT&T data breach lawsuits focus on several key issues regarding the company’s handling of customer data:

  • Negligence: Plaintiffs argue that AT&T failed to implement and maintain adequate security measures to protect customers’ sensitive personal information. This negligence is believed to have facilitated the unauthorized access and theft of data.
  • Failure to Disclose Timely: There are claims that AT&T did not promptly notify affected customers about the breach, which potentially delayed individuals’ ability to take protective measures against identity theft and fraud.
  • Breach of Contract: The lawsuits also allege that AT&T breached their contractual obligations to customers by failing to adequately secure their personal data, which is typically stipulated in service agreements.
  • Unjust Enrichment: In some cases, the lawsuits accuse AT&T of unjust enrichment, suggesting that the company benefited financially from avoiding the costs associated with implementing adequate security measures.
  • Violations of Consumer Protection Laws: Some claims specifically argue that AT&T’s actions violated specific state consumer protection laws by failing to safeguard consumer data adequately.

Contact an AT&T Data Breach Lawyer

AT&T data breach lawyers are providing free consultations and claim evaluations for individuals who have had their identifies stolen or suffered losses due to the AT&T data breach.

How do I Join the AT&T Class Action Lawsuit?

To determine whether you or a loved one may be eligible for an AT&T data breach lawsuit settlement, submit information about your potential claim for review by a lawyer to determine whether a settlement or lawsuit payout may be available. There are no fees or expenses unless a recovery is obtained in your case.

AT&T Data Breach Lawsuits

AT&T DATA BREACH LAWSUITS

All claims are handled on a contingency fee basis. There are no fees or expenses unless a settlement is obtained.

CONTACT A LAWYER
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75 Comments

  • LurisaMay 15, 2024 at 4:32 pm

    Someone in California has used my information to get student loan and they created an account withTransunion to monitor my credit report. I had issues trying to freeze my credit on TransUnion , after receiving the letter from AT&T. The Customer Support team assisted me and I was disputing information and addresses on my report. This is outrageous. Why wait so so long to inform customers about thi[Show More]Someone in California has used my information to get student loan and they created an account withTransunion to monitor my credit report. I had issues trying to freeze my credit on TransUnion , after receiving the letter from AT&T. The Customer Support team assisted me and I was disputing information and addresses on my report. This is outrageous. Why wait so so long to inform customers about this?

  • JMay 13, 2024 at 10:24 pm

    My Info is now on the dark web and someone has been trying to use my personal info.

  • TonyaMay 11, 2024 at 9:04 am

    My information was compromised and effectived with my SSI number, DOB, Address, receiving numerous spam emails and calls, financial compromise on my accounts and apps

  • MarilynMay 10, 2024 at 2:10 pm

    All of correspondence were in Facebook messenger. Someone pretending to be my cousin regarding a CFG (Grant) mission for help to help handicapped, elderly, underprivdlige etc with financial help. He said they sound like I might get some help from them. He applied and they helped him. So I sent it in and was funded. My cousin then messaged back if I sent it in. I did.. They asked if I wanted t[Show More]All of correspondence were in Facebook messenger. Someone pretending to be my cousin regarding a CFG (Grant) mission for help to help handicapped, elderly, underprivdlige etc with financial help. He said they sound like I might get some help from them. He applied and they helped him. So I sent it in and was funded. My cousin then messaged back if I sent it in. I did.. They asked if I wanted to PU in California or have it delivered. I chose delivery which then would cost $500. I contacted my cousin and he assured me he sent 500 to them. So I went down and purchased an Apple Pay card for 500. My cousin, somewhere these 2 days, said his cash was delivered. I sent the card in. And it hit me, after I took a pic of the back and front of the card. I was having problems with taking the pic of the front as I couldn't get a good pic, y cousin broke into the conversation "just take the picture" and I hit send. It dawned on me, I WAS SCAMMED!?" I looked over the conversations and it wasn't my cousin. I tried to call him on the phone and it's not unusual he doesn't call right back so I was dumb and just sent it. The lady scammer named Barbara Bryant560 isn't someone I know she had "business based' and another title under her name something to do with government or federal, not sure which but definitely 2 different titles. Since I sent it, she told me I should receive my award in 1-2 days. Next message was she went to have her supervisor sign off he said that awarded need to send $2000 I do not remember why but it would be reimbursed. I haven't opened since, 2 days ago.

  • BrendaMay 9, 2024 at 11:53 pm

    THEY ARE ACCESSING OUR INFORMATION BY USING AT&Ts (800) # online!!!! It brings you to Straight Talk instead of AT&T and they won't transfer an AT&T number to a new phone and demand you buy a new plan and they tell you your AT&T number is no longer valid??? I fought with some foreign accented lady who wouldn't answer my questions nor let me speak to her supervisor. That's why I went into the AT&T [Show More]THEY ARE ACCESSING OUR INFORMATION BY USING AT&Ts (800) # online!!!! It brings you to Straight Talk instead of AT&T and they won't transfer an AT&T number to a new phone and demand you buy a new plan and they tell you your AT&T number is no longer valid??? I fought with some foreign accented lady who wouldn't answer my questions nor let me speak to her supervisor. That's why I went into the AT&T store in Anchorage. The number I called was: 800.901.9878 and I kept getting Straight Talk. They demanded I buy a new plan and said my account was not active. SHE WANTED MY ACCT INFO!! THATS HOW THEY ARE OBTAINING ALL OF OUR PERSONAL INFO!! BREE 907-232-8982

  • TMay 9, 2024 at 5:55 pm

    There’s no excuse for this type of mishap with AT&T. Not having preventive measures in these days and time is just pure negligence and carelessness and they should be held accountable. 1 years of monitoring service from one credit company is NOT acceptable. We are out here losing our lively hoods over this negligence.

  • KatherineMay 9, 2024 at 2:45 pm

    People trying to order things in my name, they knew things about me,my address's, when I lived in Michigan,, order iPhones,, computer laptop,on Amazon,,,this person knew too much about me,, and I still trying to figure out how do he get my info...

  • MonicaMay 9, 2024 at 1:48 pm

    My information has been found on dark web. There security was/is terrible. l advised them back in 2021 about a possible threat to my account and to please lock it down. They ignored and to my understanding basically if you had my last name and zip code you could access my account. They said fraud occurred on my account one day and then redacted that. After months back and forth, being sent from on[Show More]My information has been found on dark web. There security was/is terrible. l advised them back in 2021 about a possible threat to my account and to please lock it down. They ignored and to my understanding basically if you had my last name and zip code you could access my account. They said fraud occurred on my account one day and then redacted that. After months back and forth, being sent from one department to another with no one taking responsibility for allowing someone into my account when I warned regarding the security issue. After, wasting well over 40 hours on phone I gave up. After, being a customer for 20 years, I was left with zero resolution and over $4,000 on my credit report. I have since had it removed because not once after they first admitted to the fraud would they admit to it again but this year I got a packet in the mail from the debt collection agency stating they were aware of the fraud on my account and wanted all the details and police report if I had. I called credit agency Transunion and asked how do I owe this debt if the collection agency is admitting there was fraud but ATT ignored it for years.

  • LarryMay 9, 2024 at 10:14 am

    I hope everyone else has had success with breach letter from ATT. You can't get hold of them. I think they went underground!!! A

  • RichardMay 9, 2024 at 9:54 am

    my son and phone number were com premised

  • CheriMay 9, 2024 at 9:25 am

    My personal information was hacked in AT&T’s data breach!

  • RamezMay 9, 2024 at 7:10 am

    I have at least 5 numbers associated with this account

  • JessieMay 9, 2024 at 1:34 am

    Issues with the data software with deposits.

  • PattiMay 8, 2024 at 9:23 pm

    My SSN was shared on the dark web. If your data has been leaked, don't sit idly by. Place a freeze on the credit beauros so no one can even check your credit without your consent. Create a protection pin with the IRS and DON'T LOSE THAT PIN. You can even lock it so people attempting to get a job with your SSN will not be able to without you being notified. There are a few very detailed articles ab[Show More]My SSN was shared on the dark web. If your data has been leaked, don't sit idly by. Place a freeze on the credit beauros so no one can even check your credit without your consent. Create a protection pin with the IRS and DON'T LOSE THAT PIN. You can even lock it so people attempting to get a job with your SSN will not be able to without you being notified. There are a few very detailed articles about what to do on Reddit. Stay safe folks.

  • DonMay 8, 2024 at 7:04 pm

    Our information is on the dark web. We have been forced to change phones, email address, block, lock credit , etc. We know some of the people involved, nasty, and mean. We have tried to work with AT&T to help us shut down our email address. It was sbcglobal.net which is now controlled by AT&T, they said they couldn't help and suggested we hire a professional. It is a constant issue. We are in our[Show More]Our information is on the dark web. We have been forced to change phones, email address, block, lock credit , etc. We know some of the people involved, nasty, and mean. We have tried to work with AT&T to help us shut down our email address. It was sbcglobal.net which is now controlled by AT&T, they said they couldn't help and suggested we hire a professional. It is a constant issue. We are in our 80's and don't need this treatment.

  • JessicaMay 8, 2024 at 5:58 pm

    My personal information is on the dark web because of At&t, I have had charges on my bank account that where not from me. I'm constantly getting phishing emails. Sad part is not even Offering to charge us less for even using there services.

  • TabreekaMay 8, 2024 at 5:35 pm

    I am honestly tired of these data breaches and companies not taking this seriously. ATT have not done anything about the former customers which it states we are the majority that is AT RISK. My personal information is found on the dark web. ATT did not notify me, I got notified by chase and then Experian. I've had to completely lock my credit because of this. I'm afraid someone can easily IT me.

  • TonyMay 8, 2024 at 5:19 pm

    Several episodes of spam and identity theft

  • RachelMay 8, 2024 at 4:58 pm

    As of May 1st 2024 I was notified about a day to breach of via phone call with AT&t I was told my information like my social security number address phone number and other personal information was leaked during the data breach I was not advised about the state of reach VIA mail email or through the app it wasn't until I was ready to pay my bill on the 1st of this month where I was notified I lost [Show More]As of May 1st 2024 I was notified about a day to breach of via phone call with AT&t I was told my information like my social security number address phone number and other personal information was leaked during the data breach I was not advised about the state of reach VIA mail email or through the app it wasn't until I was ready to pay my bill on the 1st of this month where I was notified I lost all access to my online account could not log in my four digit PIN code had changed all my information to my account had changed nor myself or AT&t technical service people via phone call could reset my account they sent me a text message with a link to click on in order to reset my passwords to regain access to the account and even then I had issues getting in why wasn't I notified sooner they gave me via phone and ID number to use Experian IDs protection it was a bunch of letters and numbers and I had to go on the Experian web page to protect my identity why was AT&t not on top of their game in protecting people's identities like mine they couldn't for sure tell me exactly what information was leaked during this data breach they would not tell me when this data breach occurred this is ridiculous for people who are on SSI or disabled this data breach could be catastrophic for them being able to pay their bills so far I have not noticed anything with my banking but that's not saying that there won't be in time

  • DawnMay 8, 2024 at 1:59 pm

    I just received a letter in the mail from AT&T about the breach. Why are they offering credit monitoring services now after the fact that it's been several years and my info was taken. The hackers weren't able to open anything but they did try and I have numerous hard inquiries because of it. Now I'm not asking for compensation but I do want those inquiries off of my account.

  • SharonMay 8, 2024 at 12:22 pm

    The letter they sent to me is not very informative on what information the hackers took and said it varied by individuals. The letter from AT&T went on to say that full name, email address,mailing address,phone number, social security numbers date of birth and AT&T account numbers and passcodes were all compromised but to the best of their knowledge NONE of our financial information was compromise[Show More]The letter they sent to me is not very informative on what information the hackers took and said it varied by individuals. The letter from AT&T went on to say that full name, email address,mailing address,phone number, social security numbers date of birth and AT&T account numbers and passcodes were all compromised but to the best of their knowledge NONE of our financial information was compromised. How stupid is that to say. If hackers have all that other information then the hackers could get access to that information. It is AT&T trying to downplay what actually happened here

  • KarinaMay 8, 2024 at 11:53 am

    Att won’t pay for the damages done already, or the identity they had ruined and we are stuck with the debt , do better att you have the funds

  • KarenMay 8, 2024 at 8:51 am

    Currently getting calls asking about my medical records and my insurance card asking for income tax information which not reall IRS

  • BrendaMay 8, 2024 at 3:07 am

    I have been long time customer of ATT...we have been notified of social security numbers being on dark web as well as accounts being opened that are not mine. Also email and other personal info shared on dark web and my phone being compromised.

  • ShirleyMay 7, 2024 at 7:09 pm

    Unauthorized charges on credit card.

  • AprilMay 7, 2024 at 4:43 pm

    I haven't been a customer of AT&T for I can't even remember how long. Now my SS# ,my email,my address, my dob,, phone number everything is on the dark web now. I have not received a letter from AT&T offering anything at all. The only way I was notified was via Credit Karma. Didn't dig too deep because we'd like to think these companies have a sense of respect for past,present and future customers.[Show More]I haven't been a customer of AT&T for I can't even remember how long. Now my SS# ,my email,my address, my dob,, phone number everything is on the dark web now. I have not received a letter from AT&T offering anything at all. The only way I was notified was via Credit Karma. Didn't dig too deep because we'd like to think these companies have a sense of respect for past,present and future customers. NOPE. Woke up to my phone blowing up because hard inquires to my credit report because someone in California is online applying for credit cards with all my info. Can't freeze my credit ,I need it right now. Spent 5 hours today on the phone trying to get some resolution and now I have to wait 60 to 90 for an investigation for it to come off my report ,my report that I take pride in because I worked hard for good credit and now I can't even get the protection they are offering because they didn't send me a letter with a code. What is right about that? This is extremely stressful. I have medical conditions with chronic pain and this is not what I need to be dealing with. Someone fix it. Do something. I filed complaint on www.identiytheft.gov (FTC) they have nothing for credit/identity protection except for the Equifax breach. That didn't affect me, this did. Do better AT&T and somebody contact me because this is total crap from AT&T,where's my lettet?????

  • ShaunMay 4, 2024 at 2:38 pm

    I have accounts.opened and charged, numerous fraudulent inquiries, I cant even compute what my damages are hecause of the numerous events and charges. Im in big trouble here and I dont know where to begin.

  • GuadalupeMay 3, 2024 at 7:59 pm

    I am very concerned with ATT. I did receive ON MY ATT ACCOUNT A NOTICE telling me ATT had a problem with dark web breach, TAKING MY PERSONAL INFORMATION That ATT had changed the passwords of my ATT ACCOUNT. BECAUSE OF THAT ATT BREACH. I CHECKED MY ACCOUNT PASSWORD. MY PASSWORD IS CHANGED BY ATT. BUT I AM ALSO CHANGING IT FOR MYSELF PEACE. ATT SUPPOSEDLY HAS KNOWN ABOUT THE BREAC[Show More]I am very concerned with ATT. I did receive ON MY ATT ACCOUNT A NOTICE telling me ATT had a problem with dark web breach, TAKING MY PERSONAL INFORMATION That ATT had changed the passwords of my ATT ACCOUNT. BECAUSE OF THAT ATT BREACH. I CHECKED MY ACCOUNT PASSWORD. MY PASSWORD IS CHANGED BY ATT. BUT I AM ALSO CHANGING IT FOR MYSELF PEACE. ATT SUPPOSEDLY HAS KNOWN ABOUT THE BREACH SINCE 2019. ALSO IN 2021 THE INCIDENT CAME TO ATT AGAIN. NOTHING WAS HAPPENING UNTIL APRIL 1, 2024. I FILED A CLAIM. I DON'T KNOW WHAT TO DO. I AM AN ELDERLY WOMAN WIDOWED SENIOR RETIRED.

  • KirbyMay 3, 2024 at 1:21 am

    I was already notified by Discover thot my SSN was found on the dark web. I’m just received a letter regarding the breach from ATT. So, now I know what happened. Someone needs to pay for this. They are supposed to protect my information.

  • JenniferMay 2, 2024 at 1:46 pm

    This is the third data breach that my private information has been stolen. I don't even remember being an AT&T customer it has been so long. I would not have known anything about the breach because they sent the letter to my old address but luckily it's my parents house still. I want compensation the stress of knowing my information is out on the dark web and that's permanent. Now I gotta wait and[Show More]This is the third data breach that my private information has been stolen. I don't even remember being an AT&T customer it has been so long. I would not have known anything about the breach because they sent the letter to my old address but luckily it's my parents house still. I want compensation the stress of knowing my information is out on the dark web and that's permanent. Now I gotta wait and wonder when my life is going to blow up even more. I have a brain tumor and my 21 year old son was just diagnosed with barrett's esophagus a throat precancer with throat cancer in both sides of his family. I have an Autistic 18 year old diagnosed with major depressive disorder with psychotic features. She is high risk for suicide so i need to keep her safe. The last thing I need to have to deal with is monitoring my credit and stressing over financial safety. As a former customer my information should not have been in their system still. Closed accounts should be erased. I am hoping every customer that's personal info is on the dark web now should get $25,000.00 compensation. I have been a victim of Equifax and Tmobile and sadly was too late to recieve justice now AT&T and I am due for compensation. Thank you

  • DawnApril 28, 2024 at 5:55 am

    I have been a long time AT&T customer for over 25 years. My Fraud NIGHTMARE began April 7, 2024 with fraud charged to my Bank Visa twice resulting in almost a $1000 in purchases. I reported it to my Visa Card Fraud Department. I went to My local AT&T store on 4/8/24 and S/W a manager and asked why hasn’t AT&T contacted their customers about the Data Breach because I have had fraud. He[Show More]I have been a long time AT&T customer for over 25 years. My Fraud NIGHTMARE began April 7, 2024 with fraud charged to my Bank Visa twice resulting in almost a $1000 in purchases. I reported it to my Visa Card Fraud Department. I went to My local AT&T store on 4/8/24 and S/W a manager and asked why hasn’t AT&T contacted their customers about the Data Breach because I have had fraud. Her comment was, I’m sure you will be contacted soon. Really this was on the news now going on 3 weeks and I have Received nothing!!!! Then my Bank sent me a text message stating that my email had been hacked using a different SS#. AT&T did not notify me until 4/15/24 when they emailed me. I spent hours on the phone with everyone of my credit card companies notifying them and getting new bank cards. I spent hours at the Social Security Office to notified them. I called and froze all my credit and reported the fraud to them! I have been getting spam phone calls from other Countries and across the US at all hours. Then I read recently that AT&T knew about this for a long time but did not bother to Notify their Customers especially loyall customers!!!! I am so angry that this has been handled so poorly by an HUGH CORPORATION and that I had fraud before AT&T even bother to contact me!!!!!

  • GlennApril 28, 2024 at 3:34 am

    I have been a AT&T customer since the 1990's and am seriously concerned about my personal information being on Dark Web..

  • EvelynApril 27, 2024 at 6:41 am

    I have noticed I have been getting a lot of calls and emails stating to confirm purchases that I don't know anything about.Also getting a lot of scam calls and emails. I'm furious that all my personal information has been compromised and anyone can use it as they see fit.

  • VirginiaApril 26, 2024 at 7:12 pm

    I had AT & T in 2014. Cancelled in 2015. They didn't even notify me of the breach. My Chase Card did. My SS# was put out into the dark web. There's no credit monitoring than can protect use of your SS#. I think all the bogus charges incurred during this breach should be paid by AT&T. It's not like you can get a new SS number.

  • CasandraApril 26, 2024 at 6:26 pm

    I was notified by at@t . And was wondering why my credit score was getting lower, and lower. Also been getting a ton of calls from telemarketers too get a loan

  • TerryApril 26, 2024 at 6:13 pm

    Constant attempts to hack my emails and social media

  • DebbieApril 26, 2024 at 12:47 pm

    This is terrible , so much anxiety over this because it’s expensive to prove who you are after identity theft. I’ve be monitoring my credit now more then before. I’ve been receiving more spam calls and fraudulent emails. It’s non stop !

  • JenniferApril 26, 2024 at 11:15 am

    This is ridiculous you think that your information is protected and it's not what else is going to go wrong

  • DawnApril 26, 2024 at 10:46 am

    I have been with them for 6 years and I always have problems. First of they didn’t inform us about toggles when data usage was high. Now I get loan companies calling me for money that I’ve never heard of. I’m thinking of getting a different company. There charges are outrageous too.

  • RickApril 26, 2024 at 10:08 am

    Had my information shared .

  • ChhoyApril 26, 2024 at 6:53 am

    My debit card has been compromised numerous of times and ironically the latest AT&T data breach that happened last month my debit card was compromised a week after the data breach. I’ve been an AT&T customer for almost 20 years. I get notifications that my personal information is on the dark web.

  • JulieApril 25, 2024 at 6:22 pm

    My SS# was found on the dark web by Experian & TransUnion after I received the A T & T email. :(

  • BrendaApril 25, 2024 at 4:59 pm

    Had lots of scams calls had fraud on accounts

  • JayApril 25, 2024 at 12:33 pm

    I had my info leaked. I was with at&t back in 2013 but I don't remember my old phone number to submit for the beach lawsuit. How do I get my old number so I can join the class action

  • JULIEApril 24, 2024 at 4:42 pm

    I have been a customer with att since 2008 and it seems they have just gone down hill!! Not only has my credit suffered due to ATT but I have been charged for a phone number on my file I fought for 2 years to get removed and still no luck or reimbursement! They have proof I didn't purchase or own it. Also, my information has been shared with the black market along with fraudulent charges to my che[Show More]I have been a customer with att since 2008 and it seems they have just gone down hill!! Not only has my credit suffered due to ATT but I have been charged for a phone number on my file I fought for 2 years to get removed and still no luck or reimbursement! They have proof I didn't purchase or own it. Also, my information has been shared with the black market along with fraudulent charges to my checking account and accounts opened that are not mine.

  • MariaApril 22, 2024 at 12:32 pm

    I received two emails from At&t letting me know my personal info was compromised.

  • KarenApril 21, 2024 at 8:08 pm

    I’m receiving a lot of fake emails asking for money and my att account was used for over 5,000 dallors for calls and purchases

  • JosephApril 21, 2024 at 2:39 pm

    My personal information has been found on another's dark web and I’ve being charged $1500 by my US Bank account because someone pretending to be a lending company, who had all of my info and read it off to me, deposited a bad check into my account and they closed my account and will be hard to open another bank account especially after someone else pretending to be an employer said they hired me [Show More]My personal information has been found on another's dark web and I’ve being charged $1500 by my US Bank account because someone pretending to be a lending company, who had all of my info and read it off to me, deposited a bad check into my account and they closed my account and will be hard to open another bank account especially after someone else pretending to be an employer said they hired me for a work from home position with their company, they had all of my information also and recited it to me, had another bank account, HSBC Premier, closed out because they sent me a bad check to purchase the equipment for the job, I’ve had so many scam calls, texts, and emails since 2019 it’s problematic, I’m a senior 60 y.o.a. on SSDI, and now my credit has plunged from a 685 to 430, directly and indirectly because of this

  • BenjaminApril 21, 2024 at 12:39 pm

    Having a lot of unknown scam calling me plus getting emails about purchases that I didn't make large amounts if you do call please leave a message

  • ArdieApril 21, 2024 at 12:17 pm

    I was impacted by this breach a month ago . I was contacted through Experian that my personal information was compromised. Since then I've had sleep issues, and have anxiety worrying that someone will use my information. You never think it'll happen to you until it happen.

  • LisaApril 21, 2024 at 11:58 am

    I was notified by 2 credit agencies that my info was on the dark web due to a data breach by AT&T. I’m very concerned about my info being used by someone. I’ve worked so hard on my credit and for it to be leaked has me very concerned.

  • DonaldApril 21, 2024 at 11:40 am

    I have had a number of AT&t phone numbers and I've had a lot of problems with them and I wouldn't to other words AT&t is I've been with them a long time and I've had a lot of problems that's why I go from company to company.

  • SophiaApril 21, 2024 at 10:26 am

    I have my number for years and now I can get it back because of them. The problems start coming with the breach.

  • MeganApril 21, 2024 at 7:09 am

    I'm really upset to see all of my personal information on the dark web.

  • KerriApril 21, 2024 at 3:07 am

    I've been a customer for over 25 years with bundled wireless and directv and I have in past received benefits for being a loyal customer from the loyalty customer service, it doesn't even matter any more about their loyal long term customers and I have been notified by the active armor security which is an extra security plan from the regular security which I pay extra and was notified numerous t[Show More]I've been a customer for over 25 years with bundled wireless and directv and I have in past received benefits for being a loyal customer from the loyalty customer service, it doesn't even matter any more about their loyal long term customers and I have been notified by the active armor security which is an extra security plan from the regular security which I pay extra and was notified numerous times that my number and email addresses and no telling what else was found on dark web, however they did nothing to make this extra security help for the reason which it is for. I am very concerned about this situation and I should receive something, as again I have been with at&t for over 25 years and have the same number as I had when I was 18, and I am now 43. I have 4 wireless plans and directv with everything that directv offers and pay almost $500 a month for the service from at&t and I should be compensated. If nothing else, the customers who have been with them the longest and have been violated should be able to get compensated for this violation!!@

  • SamielApril 21, 2024 at 2:47 am

    I was contacted by my tax professionals turbo tax stating they found my ssn and birthdate and email in the black market...and I'm having issues getting my taxes done due to it saying my ssn has already been used..

  • ShellyApril 20, 2024 at 11:21 pm

    I'm concerned about my data being released nothing has happened yet but that doesn't mean it won't later

  • DonaldApril 20, 2024 at 9:55 pm

    My information has been breached through AT&T.

  • BritneyApril 20, 2024 at 6:32 pm

    My taxes for 2023 were flagged for possible identity theft. I had to go through the verification process. This resulted in the IRS confirming that I was a victim of identity theft and that someone had already filed 2023 taxes with my SSN. I had to resend my taxes and file for a PIN to use in the future. This has resulted in a significant delay in receiving my tax return. At the time, I had no idea[Show More]My taxes for 2023 were flagged for possible identity theft. I had to go through the verification process. This resulted in the IRS confirming that I was a victim of identity theft and that someone had already filed 2023 taxes with my SSN. I had to resend my taxes and file for a PIN to use in the future. This has resulted in a significant delay in receiving my tax return. At the time, I had no idea how someone got ahold of my SSN. I pay monthly for Experian monitoring. Today, I was notified that my SSN was found on the dark web and the potential site that leaked it was AT&T. After googling, I realized that AT&T did in fact have a data breach. Now, my information and identity will never be safe. Experian has also found one of my email addresses and my driver's license number, but I am unsure if it came from AT&T or not. It definitely has caused me anxiety and fear.

  • JApril 20, 2024 at 6:22 pm

    I’m the young man that lost his entire family in ga with the exception of one niece who fled for her safety and we both now reside within the confines of the state. This negligence cost me a lot but it robbed children of their innocence, in a desperate attempt to keep their act’s private they killed everyone that I known and loved and I’m left without answers putting together a mirror from shatte[Show More]I’m the young man that lost his entire family in ga with the exception of one niece who fled for her safety and we both now reside within the confines of the state. This negligence cost me a lot but it robbed children of their innocence, in a desperate attempt to keep their act’s private they killed everyone that I known and loved and I’m left without answers putting together a mirror from shattered glass

  • HowardApril 20, 2024 at 5:52 pm

    Att breach

  • KindaApril 20, 2024 at 5:25 pm

    I have been receiving continuous calls, text, emails and mail all spam. It’s non stop.

  • JessicaApril 20, 2024 at 4:51 pm

    The identity protection at&t provided us with I'm now getting notifications my name and email address have been found on the dark web

  • DeanApril 20, 2024 at 4:32 pm

    Experience credit bureau.Set me a notice.My social security number is on the dark Web. from the Is security Breach.

  • AmberApril 20, 2024 at 4:09 pm

    Yes I have had several criminal charges that someone has stolen my identity and had gotten me 6 different criminal charges that I had to clear my name and my identity that wasn't committed by me as wel as my my att email and username was connected to my Facebook and messenger account that eas also hacked into and had tried to make all kind of charges from within these apps. It started in 2020

  • DeeApril 20, 2024 at 3:09 pm

    Why does AT&T keeps customers confidential information endlessly in its database? It has been years since I used AT&T and if they would remove my information, my SSN wouldn’t be compromised. Now I have to worry about it for the rest of my life and that’s not okay. And AT&T emails me and gives me one year credit check for free like they are doing me a favor.

  • ConnieApril 20, 2024 at 2:04 pm

    as a past customer of AT&T I received an email from my bank stating that there was a date of breach of AT&T, which ended up leaking all of my personal information, including my Social Security number, which is now being sold on the dark web! I have been going through changing email addresses for things that were connected to the original email address and changing passwords, but I’m unclear if tha[Show More]as a past customer of AT&T I received an email from my bank stating that there was a date of breach of AT&T, which ended up leaking all of my personal information, including my Social Security number, which is now being sold on the dark web! I have been going through changing email addresses for things that were connected to the original email address and changing passwords, but I’m unclear if that will help because my Social Security number and date of birth are also out there.

  • ShawnApril 20, 2024 at 11:35 am

    So who's the attorney to contact since att does not want to release the needed information to me and keeps bouncing me around to different departments for over an hour on the phone?

  • KimApril 20, 2024 at 11:16 am

    New email and phone number. I had 2 from AT &T and forgot my other number but had data breech on my phone even since I switched to Cricket too. I believe I had AT&T since 2015 til 2019. New phone 412-576-6524.

  • LeroyApril 20, 2024 at 9:15 am

    I'm a AT&T customer and retired senior citizens I work hard in my life before I retired and now this happy to me. I'm hurt by this both emotionally and mentally.

  • SundayApril 20, 2024 at 12:46 am

    Att breach

  • Mary AnnApril 20, 2024 at 12:33 am

    My information has been found on the dark web. I received notice, from another credit monitoring service I subscribe to, several months ago. No thanks to AT&T.

  • JanineApril 19, 2024 at 11:18 pm

    I was contacted by AT&T and they informed me that I had two different phones each phone had over $1,000 bill and that I was responsible for it and I tried to explain to them that I never had the phone from AT&T then but they wasn't hearing it so I was stuck I'll contact it all three credit bureaus to put a security alert on my social security number well I'm on a fixed income they told me I had to[Show More]I was contacted by AT&T and they informed me that I had two different phones each phone had over $1,000 bill and that I was responsible for it and I tried to explain to them that I never had the phone from AT&T then but they wasn't hearing it so I was stuck I'll contact it all three credit bureaus to put a security alert on my social security number well I'm on a fixed income they told me I had to pay for that so I haven't been able to do that successfully but I'm still getting contacted through the mail and through the telephone with AT&T about somebody stealing my identity

  • JoseApril 19, 2024 at 7:59 pm

    At&t it's one of worst Companies to have business, always high prices and worst customer service.

  • BrendaApril 18, 2024 at 11:34 pm

    "Recently ATT took away My " Free Enternet Service" for life that I had previously been promised, They came up with all different type's of catch 22's as to why they wouldn't "Honor" giveing it back!, It's a long story to this but to shorten My comment ATT is starting to be a very shadeing company, I'm considering shutting off all of My current services with them, plus their tripple taxing all of[Show More]"Recently ATT took away My " Free Enternet Service" for life that I had previously been promised, They came up with all different type's of catch 22's as to why they wouldn't "Honor" giveing it back!, It's a long story to this but to shorten My comment ATT is starting to be a very shadeing company, I'm considering shutting off all of My current services with them, plus their tripple taxing all of their customers bills, By this I mean they tax each service a customer has with them seperatly, at different price rates, this should be against the law..I used to like ATT services but I'm honestly starting to hate their services, I hate calling ATT bcuz they keep you on the phone for hours to the point its ridiculous..," Yess I do agree ATT does need to be sued for many reasons, the main reason I feel bcuz their selling out their customers personal information, or willing giveing it out to 3rd parties, I constantly get SCAM calls all day, bight to the point I have a landline phone which I'm barely able to talk on due to constant scam calls back to back , these calls start coming in as early as 4 A.M. in the early morning hours..., ATT use to be 1 of the best company's but now it's 1 of the worst in my opinion...

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