AT&T Data Breach Class Action Claims Telecom Giant “Disregarded” Customer Financial Safety

Class action lawsuits continue to be filed over an AT&T data breach that exposed the private information of tens of millions of customers on the internet, claiming the company failed to protect users’ data and warn them in a timely manner that their information was loose on the Dark Web.

Tiffany Sutherlin filed one of the most recent AT&T data breach claims in the U.S. District Court for the Eastern District of Missouri on May 27, alleging that the company first became aware of the massive leak in 2021, but denied the data breach had happened until March 2024, continuing to expose customers to unnecessary risk.

The complaint (PDF) seeks class action status to pursue damages on behalf of Sutherline and millions of other AT&T customers who now live under the threat of identity fraud, joining several dozen AT&T data breach lawsuits that have been filed in recent weeks.

The litigation emerged after information about the AT&T data breach was confirmed on March 30, indicating that customers’ names, addresses, phone numbers, Social Security numbers, and email addresses were exposed. However, the admission came only after hackers publicly posted the data on the Dark Web.

Sports-Betting-Addiction-Lawsuits
Sports-Betting-Addiction-Lawsuits

Sutherlin’s lawsuit claims that the cyber-attack, believed to have been perpetrated by a hacker group known as Shiny Hunters, compromised the company’s systems, allowing them to sell a database containing AT&T customers’ personal identifying information (PII).

Her complaint indicates Sutherlin was informed by a call from AT&T that her personal data had been obtained by unauthorized third parties. The data stolen included her name, address, phone number, date of birth, and Social Security Number. Since then she has had to make efforts to reduce the impact of the data breach on her life and finances.

“Defendant maintained, used, and shared the PII in a reckless manner,” the lawsuit states. “Defendant disregarded the rights of Plaintiff and Class Members by, inter alia, intentionally, willfully, recklessly, or negligently failing to take adequate and reasonable measures to ensure its data systems were protected against unauthorized intrusions; failing to take standard and reasonably available steps to prevent the Data Breach; and failing to provide Plaintiff and Class Members prompt and accurate notice of the Data Breach.”

Sutherlin presents claims of negligence, negligence per se, breach of implied contract, and unjust enrichment.

Pending AT&T Data Breach Lawsuit MDL Hearing

In response to the growing number of AT&T data breach lawsuits, a motion to transfer (PDF) was filed with the U.S. Judicial Panel on Multidistrict Litigation (JPML) in April, requesting claims filed throughout the federal district court system be consolidated for pretrial proceedings before one judge as part of an AT&T data breach lawsuit MDL (multidistrict litigation).

The JPML plans to hear oral arguments tomorrow on whether to create an AT&T data breach MDL, which has been supported by several plaintiffs and the telecom company itself.

Given the support of consolidation by several parties on both sides, it is likely that the JPML will hear few, if any, dissenting voices calling for the lawsuits to continue through individual pretrial proceedings.

If the JPML chooses to consolidate the lawsuits before one judge, pretrial proceedings will be coordinated to avoid duplicative discovery into common issues in the cases, and the court will likely establish a bellwether program where a small group of cases will be prioritized, to help gauge how juries may interpret expert testimony and evidence likely to be used in thousands of trials.

Written by: Irvin Jackson

Senior Legal Journalist & Contributing Editor

Irvin Jackson is a senior investigative reporter at AboutLawsuits.com with more than 30 years of experience covering mass tort litigation, environmental policy, and consumer safety. He previously served as Associate Editor at Inside the EPA and contributes original reporting on product liability lawsuits, regulatory failures, and nationwide litigation trends.




15 Comments


Ruby
I had at&t phone service a few years ago and about 5 years I’ve been with at&t for TV services.

Ann
I’m a previous customer of AT&T. Today, I called them to get my account number, and was on the phone for over an hour, they couldn’t seem to find it. I find that ODD, considering that they had enough of my info to send me a Data Breach letter. Since the letter, my depression and anxiety have increased drastically, and I also have developed a painful ulcer.

Jeardon
This, All of this is totally ridiculous…My small business account as well as my personal bank account and everything have been comprimised!!!!

Brenda
I still can’t believe it happened twice to AT&T. Without service all day. Now I have messages saying I have data breach. This is so unacceptable. I’m now looking into a new carrier.

Maxine
Other e-mail address used – Ridiculously amount of unwanted Scam emails and Scam calls.

George
Had to do a freeze on all credit bureaus, In the process of changing passwords on all accounts, and most likely all computer apps.

Susan
I have four lines. I have had increased spam and credit card charges not authorized.

Patricia
I’m very frustrated that was compromised

Anthony
ATT needs to be held accountable for negligence

Nacole
I also have 5 lines. I can’t even log in or see my bill and “myatt” app just flashes and spins. I can’t see my bill. I’ve called multiple times about this sign in problem. It’s clear to me that my line, my husbands, and likely our kids and farther in law have all been much worse than identity compromised..our devises have been heavily compromised and continue to be. Nobody is admitting this. It’s obvious.

LaJuana
I know that’s right ya’ll! I’m shocked beyond words! And yes it did affect me! I’m very paranoid now because I found out in February that my identity was stolen!’

Amy
They need to pay a full year of service we have 5 lines

Cindy
They have all!!! My personal info. Since this has happened I’ve had with fraud on my debit card

James
ATT tried to downplay the breach like it’s nothing. They should take responsibility and do what’s necessary to fix it.

Latrina
I’m pissed

Share Your Comments

This field is hidden when viewing the form
I authorize the above comments be posted on this page
Post Comment
Weekly Digest Opt-In

Want your comments reviewed by a lawyer?

To have an attorney review your comments and contact you about a potential case, provide your contact information below. This will not be published.

NOTE: Providing information for review by an attorney does not form an attorney-client relationship.

This field is for validation purposes and should be left unchanged.

MORE TOP STORIES

New testing has identified states with the highest levels of cancer-linked PFAS contamination in drinking water, following decades of unregulated use and disposal of firefighting foam and industrial chemicals by the U.S. military and other industries.
Victims and families are speaking out after a wave of tabletop fire pit explosions left people with severe burns, permanent injuries, and in some cases, claimed lives.
A neurosurgeon and a personal injury lawyer weigh in on new evidence linking Depo-Provera to brain tumors, as lawsuits mount against Pfizer over failure to warn about meningioma risks.