Chrysler Pacifica Electric Hybrid Recall Issued Due to Vehicle Fire Risk

Owners of recalled Chrysler Pacifica hybrid minivans are being instructed to park their vehicles outside, after the manufacturer warned that certain hybrid vehicles may be prone to catching on fire due to an electrical connection overheating, posing an injury and property damage hazard.

A Pacifica minivan recall was announced by the U.S. National Highway Traffic Safety Administration (NHTSA) on June 11, following at least 12 reports of the minivans igniting due to an electrical post on the 12-volt battery developing high resistance and overheating.

The impacted vehicles are equipped with a 12-volt isolator post located behind the driver’s seat which may develop high resistance, causing the connection to overheat and potentially start a fire.

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The recall indicates these overheating events may occur while the vehicle is in the on or off position. Chrysler is instructing customers to park the vehicles outdoors, away from other vehicles and structures, and to not allow moisture of any kind to get on the floor of the second row seating where the post is located, as this could increase the risk of a fire. In particular, the company warned customers to keep wet items out of the back seat such as beverages, umbrellas, or bottled liquids that could leak and make contact with the post.

Chrysler launched an investigation into the problem on February 26, after recognizing a trend in interior fires originating behind the driver’s seat. By June 4, the manufacturer had received a total of 12 related incident reports in which the 12-volt isolator post overheated or caused a fire, resulting in one injury.

The recall includes approximately 27,634 Pacifica hybrid minivans from the model years 2017 to 2020, which were manufactured between August 16, 2016 and June 4, 2020 by Chrysler FCA US LLC of Auburn Hills, Michigan. They were distributed for sale to licensed dealers in the United States and Canada.

According to Chrysler, a recall remedy is still under development. The company says it will begin notifying owners that an interim inspection of the isolator post will be available at their local dealer by June 22, 2020. If the defect is present, customers will be provided a loaner vehicle until a final remedy is developed.

Customers with additional questions or concerns regarding the recall should contact FCA US LLC customer service at 1-800-853-1403 and reference the recall number W46.

5 Comments

  • CynthiaMay 2, 2021 at 3:43 am

    I am trying to trade my 2018 pacific hybrid at a Chrysler dealership because I have waited almost a year for a fix. My lawyer said I would be liable for damage caused and my insurance co said they would not cover any damage caused from any defects. My vehicle continues to depreciative... and The dealer won’t give me the full retail value because they have to wait for the fix. But Chrysler sa[Show More]I am trying to trade my 2018 pacific hybrid at a Chrysler dealership because I have waited almost a year for a fix. My lawyer said I would be liable for damage caused and my insurance co said they would not cover any damage caused from any defects. My vehicle continues to depreciative... and The dealer won’t give me the full retail value because they have to wait for the fix. But Chrysler says the parts are available but the dealership says the parts are not available on the West Coast.

  • BobAugust 4, 2020 at 5:17 pm

    What are owner options regarding this matter? Can we get our money back? Is their a lawsuit pending or under consideration?

  • DaveJuly 10, 2020 at 4:16 pm

    It appears that new sales are under a "stop order" as well according to a few dealerships I've spoken with.

  • FrancesJuly 6, 2020 at 6:44 pm

    I have the same problem of being without a vehicle until at least November. In addition, since I live on a hay farm and we are not getting much rain, I have to find some other place to park it. I have no choice but to take it back to Chrysler and cut my losses at this point.

  • DavidJune 27, 2020 at 4:48 pm

    I am concerned as my mini van showed no corrosion, but I am still advised to not park the car in my garage, near any structure, or by other vehicles until a solution is found. Also, we are not supposed to spill any liquids in the car, bring umbrellas in the car, etc. With monsoon season starting here in Arizona, and having two small children this makes the car basically useless. How long can th[Show More]I am concerned as my mini van showed no corrosion, but I am still advised to not park the car in my garage, near any structure, or by other vehicles until a solution is found. Also, we are not supposed to spill any liquids in the car, bring umbrellas in the car, etc. With monsoon season starting here in Arizona, and having two small children this makes the car basically useless. How long can they take to find a solution?!?

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