Cottonelle Flushable Wipes Recall Issued Due to Microorganism Infection Risk

  • Written by: Russell Maas

A recall has been issued for Cottonelle flushable wipes sold exclusively at Costco stores, due to a risk they may be contaminated with microorganism bacteria, which can cause potentially harmful infections, especially among those with weakened immune systems.

The Cottonelle Flushable Wipes recall was announced by the manufacturer this week, indicating that certain lots of have been found to contain Pluralibacter gergovaie, which is considered an opportunistic pathogen capable of causing potentially harmful infections in humans.

The microorganism may pose a particularly serious risk among those with pre-existing medical conditions, those who have recently undergone surgery, and other categories of consumers.

Prior outbreaks of Pluralibacter gergovaie in hospitals have shown the pathogen may be difficult to treat, as some strains have antibiotic resistance. To date, the manufacturer is aware of several non-serious complaints, such as irritation and minor infections.

The recall includes specific lots of Cottonelle Flushable Wipes and Cottonelle GentlePlus Flushable Wipes manufactured by Kimberly-Clark of Irving, Texas between February 7, and September 14. The products were sold throughout the United States, Canada and the Caribbean, specifically at Costco stores.

The wipes may be used for a variety of purposes, including baby care, hand washing, feminine and other personal cleansing, removing makeup, and applying products such as deodorants and sunless tanners, among other uses.

Customers are being asked to check their inventory of wipes and enter the lot number found at the bottom of the package into the manufacturer’s database to determine whether the wipes are included in the recall.

Those with recalled products are being instructed to stop using them immediately and contact Kimberly-Clark’s Consumer Service team at 1-800-414-0165 regarding this recall for further instructions.

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  1. Marecil Reply

    We’ve been using this for a while now and I have been going to the doctor every month for an infection that just doesn’t seem to go away. My husband developed an infection couple months ago luckily his infection went away except mine, We have spent thousands already for medical bills due to your negligence cottonelle. Our daughter seem to be ok so far. We stopped using it as soon as we found out. I am so angry at you cottonelle that I will never use your product ever again.

  2. Borje Reply

    Have used these wipes for some time and going to return them to Costco today.

  3. Mary Reply

    I bought Item # 4814591 or BI922606X. Is that part of the recall

  4. Peter Reply

    Got a bad infection that lasted over 4 weeks with 2 rounds of antibiotics. Was miserable for over 4 weeks.

  5. Shelbie Reply

    Have had a reoccurring uti that has since turned into a kidney infection. The infection caused me to go to emergency room and run a bunch of tests.

  6. Theresa Reply

    I have used these wipes for years without any problems. However, I have had severe irritation since May and thought it was a yeast infection. I have taken several rounds of Dflucan. I had no idea that it was because of the wipes.

  7. Marie Reply

    I recommend calling Cottonelle and checking their batch number. I just did and they said to stop using the product and wanted to give me money back or send me new product, and I said No thank you.

  8. KEVIN Reply

    I’ve have a rash since at least May that I can not get rid of now matter what I try, its been painful for a long time and at one point had small blister like. I still have over 7 cases of the wipes that are part of the recall that are now useless and they won’t refund for that many without a receipt even though I still have the product. I would like to eventually get help to get rid of this rash that looks like it is going to leave a huge scar.

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