Dyson is recalling more than 380,000 portable electric heaters, following reports of the heaters short-circuiting and overheating, which may cause a fire hazard or burn risk for consumers.
The Dyson bladeless heater recall was announced by the U.S. Consumer Product Safety Commission (CPSC) on April 1, after at least 82 customer complaints were received involving problems with the portable heaters short-circuiting, including at least four cases where the internal components melted. No injuries, fires, or property damage has been reported to date.
The recalled Dyson heaters have a sleek design, with a marketing campaign stressing the efficiency and safety associated with a design that does not having spinning blades. Dyson claims that the heaters are approximately 30% more energy efficient and can lower energy bills by 20% all by the design of the airflow, oscillation, and temperature adjustments.
Dyson Hot heaters and Dyson Hot+Cool heaters with model number AM04 and all Dyson Hot+Cool heaters with model number AM05 are affected b the recall.
The portable heaters have a round base and an upper body in the shape of an elongated ring. The entire unit measures about 23 inches tall and is made of plastic that was sold in silver, black and silver, blue and gray, gray and silver, pink and gray, purple and gray, and white and gray. The heaters are equipped with a remote control and have the model number and Dyson logo printed on a label underneath the heaters base.
Affected heaters were manufactured in Malaysia under Dyson Inc., of Chicago, Illinois where they were sold at Bed Bath & Beyond, Best Buy, Costco, Fry’s, Kohl’s, Lowe’s, Macy’s, Sears, Target and other various retailers nationwide as well as online at Abt.com, Amazon.com, Dyson.com, Groupon.com, HSN.com, QVC.com, and Walmart.com from September 2011 through March 2014 for about $400.
The CPSC recommends that customers stop using the electric heaters immediately and unplug them and Contact Dyson at 866-297-5303 or visit them online at www.dyson.com and navigate to the Safety Recall link. Dyson is instructing customers to check their model number to confirm if the product. Customers with recalled heaters should register their product online at www.dyson.com and then take the heaters to the UPS store where it will be shipped back to Dyson free of charge for repair and returned to customers after the fix is complete. Customers will also be issued a new two-year warranty.