Fitbit Force Rash, Skin Irritation Problems Reported Among Users
The makers of the Fitbit Force are offering refunds to customers following reports of skin irritation and rashes.
The Fitbit Force is a wrist device that tracks your physical activity and reports it to a wireless device, such as a smart phone or tablet.
While the devices become popular recently, an increasing number of reports have surfaced among users who experienced skin irritation and rashes from Fitbit Force on the wrists where the devices are worn.
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Last week, the manufacturer, Fitbit, announced that it will offer a refund or replacement for customers who experience irritation. The company said it will pay for all shipping and handling, but has indicated that there are no plans to issue a Fitbit Force recall.
The company claims that the wristbands contain no latex and are made of an elastomer material similar to that used in sports watches, with surgical-grade stainless steel clasps and casings that contain trace amounts of nickel.
“As with any type of jewelry, some people may experience allergies,” the company states on its website. “Numerous factors can cause an allergy, such as a nickel sensitivity, reactions to bacteria that can accumulate in watch wristbands or other wearable devices, a reaction between the wristband and your soap or perspiration, or any allergy to the material of the wristband.”
The Fitbit Force was released in October 2013, and sells for $129.95. Users are encouraged to wear it constantly as it measures calories burned and other physical activity.
Reports of problems first began to appear on the company’s forums, as users complained of rashes and burns, as well as large amounts of swelling and irritation.
Consumers who purchased the device and are experiencing irritation and who want a refund or an exchange can contact Fitbit Force Customer Support.
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