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Hyundai Sonata Recall Issued Due to Steering Problems with 2011 Vehicles

About 139,500 Hyundai Sonatas from the 2011 model year have been recalled due to steering problems that could cause a loss of control.   

According to the National Highway Transportation Safety Administration (NHTSA), which announced the Hyundai Sonata recall on September 23, connections in the steering column were either improperly assembled or insufficiently tightened on certain vehicles. The manufacturing defect means that the driver could suddenly lose the ability to steer the vehicle, possibly resulting in an automobile accident with a potential for property damage, injury and death. 

The NHTSA opened an investigation in late August after at least two customers complained that the steering shaft came loose on their Sonatas, causing them to completely lose the ability to steer the vehicle. The Kia Soul, which has different parts but is also made by Hyundai, is also under investigation after an owner complained of the same problem. The number of reports for the Sonata has since grown to a total of eight, according to company officials. There have been no injuries or accidents reported. 

The recall affects certain 2011 Hyundai Sonatas manufactured between December 11, 2009, and September 10, 2010, at the company’s Montgomery, Alabama facility. The recall of the vehicles is expected to begin during October. 

According to the NHTSA, Hyundai dealers will inspect the steering column’s intermediate shaft universal joint connections to ensure they are properly assembled and have the correct amount of torque. Dealers will also update the power steering software. Hyundai owners with questions can call the Hyundai Customer Assistance Center at 1-800-633-5151.

Photo Courtesy of IFCAR via Wikipedia Public Domain

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171 comments

  1. Jameela Reply

    This is so terrible. I will never buy another HYNDAI. I took my care to the dealership in JUNE for the recall because of the steering wheel was knocking, then Aug then engine failed, they had my car there for over a month. Took it off the lot and drove it right back to the dealership-the starter was acting up. Then took it home drove it for about a week or so then, the gear wouldn’t shift. Then the steering wheel locked on me. I took it the dealer once again for the 4th TIME!!!! They told me that I needed a steering column and a brake switch… You have to be kidding me. They told me I wasn’t covered under warranty and the cost of this 4th issue would be roughly around 1200.

  2. Amy Reply

    I have a 2011 Hyundai Sonata and I can’t WAIT to get rid of it. I have 115,000 miles on it. A few months ago the starter died and had it replaced. Then I took the car in as it’s consuming oil way too fast (but no leak). Had brakes replaced (I know this is an age thing) but then I had to replace the struts and 3 weeks later I have this steering coupler that needs to be replaced. My Sonata has had so many recalls but after getting screwed by my dealer, I refuse to go back to them. Therefore, I’m going back to a Honda or Toyota

  3. Lewis Reply

    Replaced the steering coupler.. about a $2 rubber thing the size of a quarter.. then engine went at 80k miles… no problem there as they rented me a car and replaced engine free of charge …. but now it’s steering column and they say no warranty … but clearly there is a recall.. going to pursue further with an attorney if need be

  4. Emad Reply

    I had the problem of pulling to the right lane all the time they couldn’t solve it .
    Then the engine stalled on highway at 120 km. Speed loosing the brakes and steering assistance . They changed the engine after 3 month I had to rent car cost me $3500 they refused to cover the cost because I am Canadian .
    Steering has a coupler joint smashed and they will not cover it
    Alternator give whistle noise
    And water pump too after installing the new engine .

    The Horn working fine

  5. LaDonna Reply

    I have a 2011 Hyundai sonata that have a nocking sound in the steering well called Hyundai only to hear they well not honor the recall. There saying my car is not cover because of the mails on it my air bag light is on also and they say that, that’s is what’s wrong with it (they never look at my car to see if it was) however the air bag light is also on recall but with that they don’t no how to fix it and I was told that there was nothing that they could do into they can find out how to fix it.

  6. April Reply

    Bad rattling in my 2011 Sonata. Told by Mechanic that it was a bad coupler and the whole air bag had to be removed to get to part. Over 400.00 to repair it…..

  7. Dalton Reply

    I had just had my engine replaced and ever since it got replaced I’ve had a knocking in my steering column called Hyundai to figure out what was going on after hearing what the recall to find out that they are not going to fix it but since I have a recall on my airbag that i would have to talk to the dealer.even though the steering column is on recall along with my airbag you would think that the company would fix the problem that they had this is not making me very happy with this company and I’ve never had a problem with them so now I’m going to have to try and figure out how to come up with money to fix the steering column or wait until my car crashes and then sue because I have no other way of transportation. This is very sad from a company do not stand behind their product after all the recalls they’ve had

  8. Sarina Reply

    It seems as if there’s no decent people left on earth, between basil and Hyundai i dont know whose worse- their just giving me the run around and asking for money on the cars recalls– i have airbag light on…coupler in the steering wheel. And its just dishonest business dealing amongst many Business here in America-

  9. Jeanette Reply

    I am having the same issue with the knocking in the steering and the airbag light is on. They are replacing the cable to the airbag to make it longer. That will not fix why the light is on. The knocking in the steering happened just after I had an oil change and some other recall done. We shall see if they call Hyundia and get the steering covered under the warranty my husband found on line about the recall with something not being tightened. Mine sounds like a bolt came out of one end. They had a recall on the engine and said mi e was fine and didn’t hear the sound I said it was making. 2 weeks later my husband was driving when the engine blew. They fixed finally under the warranty they were fighting not to fix. I wanted to tell them I told you so but I did not. Praying they fix this steering issue on a recall warranty. I am over the 100,000 original warranty. I have had many vehicles and never had a problem with the steering. Faulty parts or careless work. They just called me and claim it is a bushing. They see it all the time. All the vehicles I have owned and never had a bushing in the steering column, which is sealed, go bad.

  10. John Reply

    12/10/2018 Just had steering column coupler replaced at cost of more than $400. Second time. No mention of recall. How do we get a lawsuit started, seeing there are hundreds of people with same problem?

  11. Anne Reply

    I have a 2012 Sonata Ltd with 12,000 miles and garaged. My son and I both noted the knocking or clicking noise when we turn the wheel. I called the dealership yesterday, was transferred to service manager and left voice mail. Still no response. This is very dangerous! If there’s a Recall, there should not be a charge. I’ve always bought Accords but do like my Sonata if the company steps up to the plate rather than risk the lives of customers or try to make money. It’s a defect.
    No cost should be involved.

  12. jean Reply

    steering click very common on hyundai s they know it…. its just cheap quality parts sonatas and elantras between 2010 and 2015 a least…. the problem is a coupler (rubber like) cheap price but cheaper is the quality…… replacing it myself if not its a 400.00 job if there is no lawsuits nobody cares……dangerous may be have you ever heard about CUSTOMER CARE OR SERVICE IS OUR TOP PRIORITY what a sad sad joke ….. lots of …how to repair on internet….. if you want to try repairing !!!!!!!!

  13. Lashunda Reply

    I have a Hyundai Sonata 2012 I have been having problems with this car since I got it. Started with several recalls I have took it to the dealership and the only thing they gave me was an engine that make. Noise still the car sound bad I took it back to the dealership in Jackson Tennessee and they said it was the tension puller only to find out it the steering wheel coupler that cost 6.99 it’s really sad because I’m single mother with 4 children I’m still paying a car note I fix on this car every month from break lights don’t work when it rains my car barley stop and yes I have new brakes and I have to stop my car a head time on top that I have been in out of court’s 6 times I have got pull over by police 10 times about this car I to have pay court fines and fee the car also has electrical problems as well so many hazards the only place I can go take and my children work and school Lord. Please make sure we get home safely someone please Help

  14. David Reply

    Same problem clicking in steering $2 coupler and they want 400 to fix .Idid it myself and its a pain in the butt.1 year later now steering is very very easy to turn to easy 2011 sonata

  15. Dennis Reply

    My sonata steering wheel make a lot noise, and it has a short in it because I had to disconnect my horn because it kept blowing, but they keep telling me that there is no recall, what’s the problem somebody lying, I’m wondering who.

  16. Donna Reply

    Recently my steering wheel has been making a loud clunking sound when I turn it to the right or to the left in my 2012 Hyundai sonata curious how much it’s going to cost to fix it when the part is only a few dollars from what I understand it’s the coupler, it’s concerning because I’m a single mother with a 10 year old daughter who rides in the car every day with me and I’m wondering how dangerous it is if I can’t get it fixed right away I don’t even have the car paid off yet February will be two years since I bought it, what should I do is it possible it would be covered through Hyundai is there a recall for this I hope somebody can give me some answers or tell me what I should do

  17. David Reply

    2011sonata clicking in the steering wheel the coupler was broke fixed myself for 2 bucks not a easy job.Then went in for 5 recalls and one was updateing the steering softwear.That changed the steering completely its so easy to turn now its real hard to keep it from drifting on the highway.I asked the dealer what they did my steering is slopppy put it back the way it was they said we cant its a recall on the electric steering.Nobody will buy the car after they drive it they come back with big eyes shaking their heads.

  18. Yolanda Reply

    I’ve had my 2013 Hyundai Sonata for almost 6 years. I love my car! I’ve not had any issues until 2 years ago with my engine which was replaced under the recall. Now my steering wheel shakes and rattled if I go about 60, so I’m contacting Hyundai Motor America. I saw recalls for the 10 and 11 for the steering column intermediate shaft so hopefully they fix it

  19. Kathryn Reply

    I have a Kia Soul 2012 that has 98000+ miles on it . The steering started knocking while I was coming home from Charleston,SC. Had to take to a Ford dealer because it was to bad to drive. Kia says they will not pay for repair and now the car doesn’t want to start and will not hold a charge. I have the steering that was removed and you would not believe the shape it is in. I could have gotten killed. Is there a class action law suit against Kia. There was supposed to be a recall 2 years ago on this vehicle. I did not get a notice.

  20. Lindsey Reply

    My engine went in my 2011 hyundi sonata and I had it replaced paid for it out of pocket $3000 dollars. Then a year later got a recall notice saying that they would rembuse me for it, if I filled out and signed the documents they sent to me and it’s been 6 months and nothing. Now my steering column is also acting up. Just have had a horrible experience with this car and company really thinking about suing them.

  21. Arjun Reply

    I bought 2011 sonata since 7 recall for under 30,000 miles within 5 years. now 2021, 10 yrs old car got
    45000 miles & steering get lock while driving, it make
    knockings sound when try to make turns. call dealer they said it not under warranty, to fix it cost $500 to
    1000 depending parts & labor involved.
    I will spread news that no one should buy any hyundi.

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