Jeep Grand Cherokee Steering Problems Result in Recall of More Than 330K Vehicles

Recall follows an investigation into warranty complaints of steering problems with Jeep Grand Cherokee, which may cause driver to lose control and crash.

More than 300,000 Jeep Grand Cherokee vehicles are being recalled following numerous reports of steering problems occurring while the vehicles were in motion, which could result in an auto accident.

The U.S. National Highway Traffic Safety Administration (NHTSA) announced the Jeep Grand Cherokee recall on February 22, stating that the upper control arm ball joint and steering knuckle on certain 2021 through 2023 model year vehicles may separate, causing the wheel to fall outward. This separation could result in a loss of vehicle control and potentially serious injuries in a crash.

In June 2023, the auto maker first identified the issue when its Technical Safety and Regulatory Compliance (TSRC) department opened an investigation into reports that suggested the vehicles may have a damaged pinch bolt in the upper control arm (UCA), potentially causing the vehicle to lose control without warning.

This led to an investigation initiated last year, once consumer began complaining about steering problems in certain Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. Despite no reported accidents or injuries associated with the recall, FCA US, the manufacturer, has received at least 18 warranty claims and one field report related to the issue.

Jeep Grand Cherokee Recall

The Jeep Grand Cherokee recall impacts an estimated 338,238 vehicles, including the 2022 through 2023 model year Jeep Grand Cherokee, and 2021 through 2023 Jeep Grand Cherokee L.

FCA US expects recall notification letters to be mailed to registered owners by April 12. They will receive instructions on how to schedule an appointment with an authorized FCA US dealer for a free vehicle inspection,  and to replace the upper control arm pinch bolts free of charge.

For more information, owners may contact FCA US customer service by phone at 1-800-853-1403 and reference recall 10B. They may also contact the NHTSA’s vehicle safety hotline by phone at 1-888-327-4236 (TTY 1-800-424-9153), or visit their website at www.nhtsa.gov.