Lawsuit Over Mielle Organics Hair Loss Rolled Into Multi-Plaintiff Class Action
In recent weeks, at least three women have filed Mielle Organics Hair Oil class action lawsuits, claiming that the products do not work as advertised, and ingredients in them can cause users to lose their hair.
However, all three plaintiffs refiled their class action claims as one multi-plaintiff complaint (PDF) in the U.S. District Court for the Northern District of Illinois on December 12, naming Mielle Organics LLC and The Procter & Gamble Company as defendants. The plaintiffs include Stephanie Williams, Krista Gillette and Georgina Gomes.
Mielle Organics Rosemary Mint Scalp & Strengthening Hair Oil is marketed as a cosmetic product that is beneficial for hair growth, by strengthening hair strands and nourishing the scalp. However, the lawsuits over Mielle Organics hair loss claim that the manufacturers knew or should have known about problems with certain ingredients in the products, yet failed to adequately disclose the risk.
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Learn MoreWhile all three women involved in this new Mielle Organics lawsuit indicate that they experienced hair loss after using the hair oil products, they are seeking class action status to pursue damages on behalf of all consumers who paid a premium price for hair oil that may cause them to actually lose hair.
“No reasonable consumer would have paid any amount for cosmetic Products that contained ingredients causing hair loss and other injuries or containing a high risk of causing hair loss or other injuries,” the consolidated complaint states. “Thus, if Plaintiffs and Class Members had been informed that Defendants’ Products contained ingredients causing hair loss and other injuries or risked causing hair loss or other injuries, they would not have purchased or used the Products at all, or would have paid significantly less for the Products, making such omitted facts material to them.”
The plaintiffs specifically indicate they suffered hair loss due to the use of Mielle Organics Rosemary Mint Scalp & Strengthening Hair Oil, Mielle Organics Rosemary Mint Strengthening Conditioner, Mielle Organics Rosemary Mint Strengthening Conditioner, and Mielle Organics Rosemary Mint Strengthening Shampoo.
In addition to hair loss, they claim these products can cause blisters and sores on the scalp and are not fit to be sold on the market to unsuspecting consumers.
The consolidated Mielle Organics hair loss class action presents claims of fraud, unjust enrichment, violation of state consumer fraud acts, and seeks compensatory, statutory and punitive damages against the manufacturers.
88 Comments
KatinaJanuary 2, 2025 at 6:59 pm
I was very is appointed with Mielle Rosemary mint scalp and hair strengthening oil, after using the full bottle of oil, I am face with larger bald spots then I started with. As I look in the mirror today, I am constantly reminded of the terrible effect from using this product resulting in great hair lose. Now what am I to do?
PatriciaDecember 29, 2024 at 12:59 am
I am very disappointed with the outcome of this product and I noticed hair breakage , but wasn't sure what caused my hair to brake off, so I stop using the Mueller rosemary product because I used it without using an other product. I had told over 20 people to try this product because I thought it was what we needed. I had several comaints with the people I had introduced the product to.
KatDecember 27, 2024 at 9:54 am
This also took my hair out and would give my scalp with weird feeling, I stopped using it after my hair was showing terrible signs and started to take collagen and minerals with zinc and magnesium to help it grow back.
LanaDecember 24, 2024 at 2:55 pm
I use it daily LOVE IT. This makes me laugh lawsuits
JaimieDecember 24, 2024 at 1:54 am
My hair keep breaking because of Mielle organic.
ElisaDecember 24, 2024 at 1:05 am
I have used the rosemary mint shampoo, conditioner ,leave in conditioner and scalp oil. I was having so much hair come out when washing. The front of my hair is very thin now. I could not understand why I had so much hair coming out. I will definitely discontinue using this product.
JacquelynDecember 23, 2024 at 10:22 pm
Over the years, it seems the products have changed. I experienced the same l split ends and breakage and the products didn't seem to help at all. I experienced about 3-4 inches of breakage. My husband owned a beauty supply store and I could use as much product as needed. After having a great repertation, I'm disapointed my hair's health and glow has yet to return.
MargaretDecember 23, 2024 at 8:46 pm
My hair has gotten thinner and thinner and the crown of my head is worse. I started using Mielle rosemary mint. I bought the shampoo, the rosemary mint conditioner and the leave in conditioner. Over a few months I lost chunks of hair and have a lot of bald spots.
AnitaDecember 23, 2024 at 8:37 pm
I bought the product from Walmart in Fayetteville Tennessee. I bought it to help with my hair growth but my edges started shedding
JoyDecember 23, 2024 at 8:04 pm
My hair started falling out about 6 weeks into using the product...
TaneeshaDecember 23, 2024 at 7:55 pm
I bought this shampoo and oil from Mielles. Me thinking it's for natural hair to promote healthy moisturized hair. My hair was coming out in globs while washing and combing. Since reading the first article months ago, I stopped using the product just to see. What do you know? The serious hair breakage stopped! Not all of course but I no longer have globs and globs of hair in my sink each time wash[Show More]I bought this shampoo and oil from Mielles. Me thinking it's for natural hair to promote healthy moisturized hair. My hair was coming out in globs while washing and combing. Since reading the first article months ago, I stopped using the product just to see. What do you know? The serious hair breakage stopped! Not all of course but I no longer have globs and globs of hair in my sink each time washed. I had to cut a lot of my hair off and still needs to be cut shorter. This is a hurt piece to know it was the product all along. And it smelled so goooooood too with the tingling sensational. Darn you Mielle!
VictoriaDecember 23, 2024 at 7:33 pm
I purchased mielle mint and rosemary along with several other mielle products which have caused hair loss not only for myself but also for my 2 daughters age 17 & 13
HollyDecember 23, 2024 at 7:21 pm
So I have healthy hair. I do NOT USE CHEMICALS like hair spray, heat protector, gels, or leave in conditioner. I use natural shampoo and conditioner. I used the rosemary mint conditioner and I noticed the hair loss. I switched back to my other conditioner to two weeks ago. My hair has regrowth spot where you can clearly tell my hair was falling out. Back to my regular stuff and I am NOT HAPPY WI[Show More]So I have healthy hair. I do NOT USE CHEMICALS like hair spray, heat protector, gels, or leave in conditioner. I use natural shampoo and conditioner. I used the rosemary mint conditioner and I noticed the hair loss. I switched back to my other conditioner to two weeks ago. My hair has regrowth spot where you can clearly tell my hair was falling out. Back to my regular stuff and I am NOT HAPPY WITH THAT PRODUCT 😒
LoisDecember 23, 2024 at 7:21 pm
I used the rosemary mint shampoo and conditioner, the growth oil had big knots all over my head. When I realized what was causing it I quit using and it took my hair out and 7 weeks for my scalp to heal from itchiness. My head was so sore. The knots finally went down after 2 months. I suffered from it.
SharonDecember 23, 2024 at 7:03 pm
I've been using Mielle products as well shampoo ,Conditioner and strengthening oil Rosemary's Mint with infused. With Biotin. My hair is thin in the top..
BeverlyDecember 23, 2024 at 7:01 pm
I have thinning of hair all over and texture change. A lot of breakage has also occurred. They were still selling these products as of this month, during Black Friday sales. They are still messaging me to buy more.
JoanmaryDecember 23, 2024 at 6:14 pm
I purchased the shampooh, hair treatment and rosemary oil. To help my hair grow and My hair falls out alot. While washing it and im talking about balls of hair, Brushing is just as bad! 😪
EvelynDecember 23, 2024 at 5:52 pm
My daughter and I were experiencing hair loss. I stopped using the Mielle products and noticed a big difference. Mielle was making our hair fall out.
MarieDecember 23, 2024 at 4:33 pm
I used this product for months before it went viral on social media and I had no problems with it. However, once it reached TikTok and more people started to talk about it, I knew it would lead to problems. I feel like this brand originally marketed themselves to black women and natural hair, but like with other companies I've seen (Shea Moisture, Cantu) once it's outside of their target market, t[Show More]I used this product for months before it went viral on social media and I had no problems with it. However, once it reached TikTok and more people started to talk about it, I knew it would lead to problems. I feel like this brand originally marketed themselves to black women and natural hair, but like with other companies I've seen (Shea Moisture, Cantu) once it's outside of their target market, that's when things (formulas) change to accommodate new customers. I bought another bottle after it went viral and I hated it, my hair was shedding and breaking off like crazy. It's sad that so many people have had issues thanks to a company being greedy.
PatriceDecember 23, 2024 at 4:30 pm
I'm a stylist. I purchased a lot of their products over the years. I to was using the Rosemary oil on the top of my head for thinness , now I have a balding patterns in the top of my head. when I saw the videos I stopped using the oil immediately on my clients and myself. Patrice Simmons Sungoddess Beauty Center
MarianneDecember 23, 2024 at 4:25 pm
Unfortunately I started using the rosemary oil and the rosemary spray to thicken my hair and at first cldnt figure out why my hair started thinning! Then realized that the only thing different I had done was to use these two hair products that a girlfriend had recommended. It has thinned so badly it brought tears to my eyes! I am now trying to find a hair doctor who can reverse the damage and I wi[Show More]Unfortunately I started using the rosemary oil and the rosemary spray to thicken my hair and at first cldnt figure out why my hair started thinning! Then realized that the only thing different I had done was to use these two hair products that a girlfriend had recommended. It has thinned so badly it brought tears to my eyes! I am now trying to find a hair doctor who can reverse the damage and I will never use these products again
NarvellaDecember 23, 2024 at 3:13 pm
I was wondering why my scalp was developing small scabs and sores. Also, despite products claiming they were moisturizing, the products made my scalp more dry. Products greatly diminished my usual hair growth. When I stopped using the products, the sores/scabs stopped.
DeborahDecember 23, 2024 at 2:27 pm
My hair started becoming very dry and brittle not my normal texture. I now have a umale pattern baldness. I trust no one when it comes to my hair, and am crying over this situation. All I can do is care for my own hair. Deborah
AnnmarieDecember 23, 2024 at 12:44 pm
I also have been having hair loss after using Mielle organic rosemary mint &hair scalp strengthening oil and the front of my of my hair is so thin,i brought it thinking it would help but it made it worse
ShucuraDecember 23, 2024 at 12:24 pm
I started using Mielle hair growth back in December of last year . At first I saw a difference where it was growing . However months later I started getting headaches and notice the growth has stopped . It was getting bald all over again . I stopped using the product 2 months before I saw something on instagram stating other consumers was experiencing the same thing .
TeeDecember 23, 2024 at 11:51 am
This product has caused my hair lose . I have several unused b bottles tht I can not get my money from.
FreidaDecember 23, 2024 at 11:18 am
@Gayle, @Erika . My question to both of you guys. Which products did you use? What is your hair porosity? What ingredients in the product might you be allergic to? What was the condition of your hair before using said product? The reason why I am asking is because people follow trends and tend to not do research on products that are actually best for the porosity of their hair. Why has this[Show More]@Gayle, @Erika . My question to both of you guys. Which products did you use? What is your hair porosity? What ingredients in the product might you be allergic to? What was the condition of your hair before using said product? The reason why I am asking is because people follow trends and tend to not do research on products that are actually best for the porosity of their hair. Why has this product worked for so many and not others? Did you do a patch test to determine if this product was an ideal choice for your hair type?
CherylDecember 23, 2024 at 11:01 am
My hair has fallen out and looks horrible. It is so thin and I now have split ends.
LindaDecember 23, 2024 at 10:56 am
My hair has been getting thinner and thinner and falling out. It's worst than when I started using the Mielle Rosemary mint oil
BarbaraDecember 23, 2024 at 10:48 am
I saw this product featured on the Today Show and purchased the Rosemary Mint oil to strength my hair. My hair initially started to shed very badly which led to serious thinning. My edges in the front and back are literally gone. As a painful result , I had to have my chin length har cut in a pixie style.
SharonDecember 23, 2024 at 10:39 am
I also brought the product and it took my hair out
KrystinaDecember 23, 2024 at 9:28 am
My hair had started to thin due to medication I have to take for my brain cancer. I bought this expecting new growth.. less than 3 months later my hair is thinner and I have recently lost large chunks of hair.. I am absolutely horrified. I've had 2 brain surgeries losing my hair is devastating enough but with all the scars and uneven areas from surgery. I don't think I'll ever feel comfortable go[Show More]My hair had started to thin due to medication I have to take for my brain cancer. I bought this expecting new growth.. less than 3 months later my hair is thinner and I have recently lost large chunks of hair.. I am absolutely horrified. I've had 2 brain surgeries losing my hair is devastating enough but with all the scars and uneven areas from surgery. I don't think I'll ever feel comfortable going out in public. I am in Arizona. How do I join this lawsuit?
DIANEDecember 23, 2024 at 8:36 am
I've Experience much thinner hair & more shedding from using this product both my Husband & Myself Couldn't Understand What was The Problem at 1st. We still Have the Shampoo & Condition
LaWandaDecember 23, 2024 at 8:11 am
My daughter and myself have experienced hair loss as a result of using these products too. Clumps of hair coming out. My hair is very thin now and my daughters hair was so full and now it has come out and her hair is like an Afro! I am very sad about this!
WandaDecember 23, 2024 at 7:31 am
I purchased my rosemary mint oil from Amazon after using this product for 1 month I noticed my hair started getting thin , every time I comb my hair it was constantly coming out shedding like crazy , now it's thin and embarrassing
LaurieDecember 23, 2024 at 1:41 am
I bought the products thinking it would help with my hair issues. Instead, I started losing hair. I have alot of balding spots. This is really Frustrating and stressful it's embarrassing to go out in public because the first thing that people do is look at my balding spots. This is causing low self esteem and don't want to go anywhere because of the meille products failure to do what it said it [Show More]I bought the products thinking it would help with my hair issues. Instead, I started losing hair. I have alot of balding spots. This is really Frustrating and stressful it's embarrassing to go out in public because the first thing that people do is look at my balding spots. This is causing low self esteem and don't want to go anywhere because of the meille products failure to do what it said it would do. I highly discouraged anyone in buying their products!!
DerrickDecember 23, 2024 at 12:11 am
I suffered like sores on my scalp! From using the regular strength oil on my scalp" before I discontinued use!
GaoDecember 22, 2024 at 10:39 pm
Use this garbage for almost a year and shed more than usual on a daily basis. Gave me terrible dandruff that I never use to have. I decided to do my own research and came across a lawsuit against this garbage.
MargaritaDecember 22, 2024 at 8:17 pm
I always had thick hair. Now my hair is so thin and falling out
NancyDecember 22, 2024 at 6:52 pm
I noticed my hair was thinking and saw this product. I purchased it and applied it as directed. My scalp developed a terrible itch and scabs appeared. I reached out to the company Mielle, and they gave me a full refund and was told to keep the product. I then threw it out. My hair continues to fall out still. Very upsetting.
PatriciaDecember 22, 2024 at 3:30 pm
My hair came out i. Chucks. I have been a customer for over 7 years. It started shedding 5 months ago. Mint condition and mint oil and condition in the green. The shampoo is when it started. I never had any problems with the products now I have patches
VeraDecember 22, 2024 at 12:07 pm
I have been using this product for over a year now and I have dreads and I’ve never had any issue with the oil or the shampoo with my hair falling out or any scout problems or anything.
Carin PDecember 22, 2024 at 9:02 am
Mielle Promegranate and honey. The shampoo and conditioner and the curl smoothie. Took my hair out very badly 😢
RoshellDecember 22, 2024 at 6:08 am
I have been using the hair oil drops as well my hair was thinning so I switched to the scalp and hair quencher and it's now my hair is falling out in patches and thinning out even more. So I have stop using it.
CarmenDecember 22, 2024 at 4:35 am
My hair came out in clumps and breakage
AnitaDecember 22, 2024 at 12:42 am
Please read below, i have suffered thinning and a loss of hair and sores to my hear from this product. I also am going to a dermatologist .
LindaDecember 21, 2024 at 8:52 pm
Been use this product for over a year. Have a lot of hair shedding.
MarilynDecember 21, 2024 at 6:10 pm
My hair has tremendously gotten thinner from 1 year ago! I started using it last year in November 2023. I stopped after reading about hair loss. I still have my bottles of shampoo, conditioners, and oil.
larmetaDecember 21, 2024 at 4:30 pm
Mielle has caused my hair to fall out from the front and edges. What used to be over 5-6 inches is now 1/2 and not even to my shoulders !!!!! Absolutely unacceptable and will not be quiet about this!!
JulieDecember 21, 2024 at 1:37 pm
I bought this product to fight hair loss, it has not increased hair growth, just the opposite! How did they not know this?!
PakitaDecember 21, 2024 at 1:35 pm
This product damaged my hair and scalp. My hair loss went above and beyond normal hair shedding. The entire texture of my hair changed. It feels like a Brillo pad. It made my hair very dry and brittle. My edges are nearly gone.
DanielleDecember 21, 2024 at 12:57 pm
It made my hair fall out too very very bad!
VirgieDecember 21, 2024 at 12:06 pm
These products put Bald spots in my head. I am totally upset.
EricaDecember 21, 2024 at 10:18 am
I too have experienced thinning and hair loss. I used these products as well and still have them. I now regret ever buying them .
NatalieDecember 21, 2024 at 10:17 am
I bought this product because I heard It was good. I was using it and I felt like my hair was getting worse thinning out more and my hair would fall out much more. I stopped using it and decided to go to dermatologist.
This product made my hair so thin. Now I’m trying to get it back to normal again.December 21, 2024 at 9:25 am
This product has really brought my hair out every single time I would try to brush or comb it comes out a lot.
ToryaDecember 21, 2024 at 8:51 am
I have locs and my hair is so hard in brittle every time I touch my locs hair start shedding plus I got bald spots when some of my locs just fell out in and the center of my head is bald hair not growing back at all
TerryDecember 21, 2024 at 8:09 am
I used this product and started to notice changes to my hair...thinning on the top and lots more hair in my brush after brushing..I returned it to the store and they gave me my money back..but I cant reverse what it did to my hair...I still see the products being sold in stores...somehow they need to be removed .
CarolDecember 21, 2024 at 8:05 am
I had hair breakage and hair loss from using this product now my hair is thinner and more hair loss due to using this product
RobinDecember 21, 2024 at 6:31 am
My hair has got thin and edges are thin 😫 also I notice breakage all over my head. I'm so disappointed with this oil. I have stop using this product. A wheel big taking the back to targets for a refund shampoos any conditions. I will never use this product again needs to be taken off the market.
TerryDecember 21, 2024 at 5:05 am
I purchased this product. I began to notice more thinning of my hair. I immediately stopped using it. This is not fair to all who purchased this product.
ADecember 21, 2024 at 1:13 am
I've used the oil mint for strengthen and did the opposite, to edges out on side, hair shedding and thinning every since. I used three bottles at different times and I thought it was me but, I saw others complaining about their hair so, I now know it's the oil I used. Now, what do I do about it
RosemaryDecember 20, 2024 at 9:35 pm
I bought everysingle items,and use them My hair is all over the place on floor
JaniceDecember 20, 2024 at 9:16 pm
I was using Mielle oil for hair growth because my is thin but seem to have just thined it out like in a line, very disappointed don't know what I can do
LeeshoneDecember 20, 2024 at 8:10 pm
I started using the product last year and since then my hair has been shedding and I have bald spots I was trying to figure out why all off a sudden my hair started shedding after I used the product I still have some left and I never knew this product is the reason I'm loosing hair
RoxanneDecember 20, 2024 at 8:05 pm
Used for 2 months,didn't grow any hair ,seemed to leave more in my hair brush.
SandraDecember 20, 2024 at 7:37 pm
The products didn't work for me either so I stopped using it!!!! I knew this crap wasn't any good. I'm happy to hear they're being sued. It's about time and there are others out there that have lied about their hair growth products taking advantage of innocent people with hair loss. Thank God this was brought to the light.
RobinDecember 20, 2024 at 5:59 pm
I stopped using the rosemary oil and deep conditioner in approximately March 2024. I have also tried the leave in conditioning spray. I believe these products caused full strands of hair to fall out in clumps and thinning edges that still have not grown back in. I didn't have these issues until using mielle.
ToysanDecember 20, 2024 at 3:10 pm
What do I need to do to be a part of this Class Action Law suit, my hair was thick, long, and healthy I used this oil and most of their products within the last 3 years. Now my hair is stripped, thin, and doesn't even cover my neck. I have lots of before and after pictures. I am so devastated. :(
ToniDecember 20, 2024 at 2:47 pm
I don't believe any of this. I've been using Mielle Rosemary oil on my hair every single day for over a year. I don't wash it out. My hair is in amazing shape. It's even growing again which it hasn't done in 40 years. I think these people that are complaining are just trying to bring down a black woman-owned business. You should be ashamed of yourselves!
AshaDecember 20, 2024 at 2:31 pm
I certainly hope that the hair oils are thoroughly tested to reveal all ingredients and if there are any alleged toxic and harmful ingredients.
KimberlyDecember 20, 2024 at 1:19 pm
I started losing hair by the hand fulls. It looks really bad right now. I hope it grows out soon. It stopped falling out as soon as I changed shampoo and conditioner and stopped using their scalp and hair strengthening oil.
DaphneDecember 20, 2024 at 1:10 pm
I've used rosemary oil and it cause itching and flaking of my scalp and allergy too strong of smell
TonjaDecember 20, 2024 at 1:03 pm
I ordered the product from Amazon after using the product. I lost my edges and the majority of my hair. It's very embarrassing and depressing. I've always had shoulder length hair
AngelaDecember 20, 2024 at 12:44 pm
I’ve been using this line of hair products for about 6 months now and I haven’t had any problems with it. It is slowly making my hair thicker and my scalp is much better since I’ve been using this product.
EmmaDecember 20, 2024 at 11:08 am
I use hair relaxer dark and lovely African just for me I've been using it since I was 16 years old all of a sudden now I'm losing weight my skin irritates I itch a lot my hair falling out and I'm having certain pains in my stomach to where I can't digest my food I don't know if that's a case or not but let me know
EmmaDecember 20, 2024 at 11:07 am
The complex that I stay in and Winston-Salem North Carolina they are giving us water that has sewage water in it and it turns black I feel like they're trying to kill us and the water is breaking my skin out making my skin irritated and itchy I don't know if I can do anything but I would like to let somebody know out there this water that they giving us free in these apartments it's not right I'm [Show More]The complex that I stay in and Winston-Salem North Carolina they are giving us water that has sewage water in it and it turns black I feel like they're trying to kill us and the water is breaking my skin out making my skin irritated and itchy I don't know if I can do anything but I would like to let somebody know out there this water that they giving us free in these apartments it's not right I'm thinking it's really killing us if it's turning black and mold it.
TracylynDecember 20, 2024 at 10:23 am
The scalp oil inch and burned my hair out by the chunks in circles i didn't know what was causing it until i stopped using the the oil but by then the hair was ate out. Please sue these people. Thanks.
DebraDecember 20, 2024 at 9:02 am
My hair is breaking so bad it's rough like it's burnt.
BettyDecember 20, 2024 at 8:14 am
No chose big to get a big chop..after using rosemary shit 😭 beware everyone with the garo
PatriciaDecember 20, 2024 at 7:19 am
I pu d chased the Rosemary and Mint shampoo and conditioner. Tried them both twice, then, my hair was coming out as I combed my hair with a large toothed comb. I was horrified, as my hair is natural, no chemicals at all. This never occurred before. I still have both the shampoo and conditioner.
AudreyDecember 20, 2024 at 6:28 am
The oil caused me sores on my scalp and itchy . These are the results that I noticed.
VanessaDecember 20, 2024 at 4:44 am
I received free samples of products from them and i noticed my hair falling out bad i had to cut my hair
LillianDecember 20, 2024 at 12:05 am
I noticed hair lost 1 month ago. I've been using this product daily. Stopped next week. Not knowing this product was the cause. Why is Meijer still selling this. Also Nordstrom the rack. I live in Michigan these are the stores I purchased the product from
MaryDecember 19, 2024 at 9:46 pm
I also have suffered hair loss due to using this product.
MercedesDecember 19, 2024 at 9:25 pm
I bought the entire Rosemary line, my hair is gone. My hair fell out and is so thin. I am currently trying to grow it back now. I would love at least my money back. But this is awful!
ErikaDecember 19, 2024 at 7:19 pm
This is a very bad product it damaged my hair so bad
GayleDecember 19, 2024 at 6:53 pm
The Rosemary line brought my hair out in chunks. My hair is so thin ,my edges gone 😱