Toshiba Laptop Charger Recall Issued After Hundreds of Fires Reported

The CPSC urges consumers to stop using their Toshiba Laptop Power Adapters, due to a serious risk of burns and fires.

More than 15.5 million Toshiba Laptop AC Adapters were recalled this week, following reports of the adapters overheating or sparking during use, resulting dozens of burn injuries.

The U.S. Consumer Product Safety Commission (CPSC) announced the Toshiba laptop charger recall on February 21, indicating that the adapters can spark or overheat while in use, posing a burn hazard to consumers.

At least 679 reports have been identified involving problems with the AC adapters overheating or catching on fire, melting and burning, including 43 incidents where consumers suffered minor burn injuries.

Toshiba Laptop Adapters Recall

The recall affects approximately 15.5 million Toshiba Laptop Adapters in the U.S. and an additional 1.3 million in Canada.

The recalled AC adapters were sold both separately and with Toshiba brand personal laptops. The adapters are black and feature various model numbers, serial numbers, and date codes printed on the rating label of the AC adapters.

The affected AC adapters have date codes ranging from April 2008 through December 2012, formatted as either year month date (e.g., April 2008 is 0804) or year week date (e.g., week 15 of 2008 is 0815).  For a full list pf affected units, see the recall notice linked above or by visiting https://support.dynabook.com/axx2024.

The adapters were distributed to various stores nationwide and Toshiba.com from April 2008 through April 2014, either packaged with Toshiba brand laptop computers or sold individually for between $25 and $75.

Consumers are being advised to immediately stop using the adapters due to the risk of fires, burn injuries and property damage.

Consumers can contact Dynabook at 800-457-7777, by email at dba-acadapter2024@dynabook.com, online at https://support.dynabook.com/recall2024ax,  and can find more information by visiting https://us.dynabook.com  and clicking on “Recall Information” located on the bottom of the page. They will need to submit a photo of their adapter with the power cord cut and certify proper disposal to dba-acadapter2024@dynabook.com to receive a free replacement.