Volvo Rearview Camera Issues Lead to Recall of More Than 400,000 Vehicles

Affected vehicles may not display rearview camera images when the car is in reverse, increasing the risk of a backover accident involving pedestrians.

Federal highway safety officials have announced a recall of 413,151 Volvo vehicles due to a potential defect in the rearview camera software, which could increase the risk of an auto accident.

The U.S. National Highway Traffic Safety Administration (NHTSA) announced the Volvo rearview camera recall (PDF) on May 6, warning that certain vehicles may have a software defect that could cause the rearview camera to fail.

A rearview camera, or backup camera, is an important safety feature that allows drivers to see behind themselves while the car is in reverse. Since at least May 2018, federal regulations have required that all new motor vehicles under 10,000 pounds feature a rearview camera, noting that if the image is not displayed, it may lead to a crash with another vehicle, object or bystanders.

While the NHTSA report (PDF) does not indicate that any accidents or injuries have resulted from the software defect, the recalled Volvo vehicles do not comply with the requirements of Federal Motor Vehicle Safety Standard No. 111, which mandates “Rear Visibility” in vehicles.

Volvo first became aware of the issue in April 2021, when the company received a report indicating that the backup camera in certain vehicles was temporarily unavailable.

However, an investigation into the issue did not begin until March 24, 2025, when the company’s Critical Concern Management Team (CCMT) launched a technical review to examine customer-reported symptoms and identify the root cause.

On March 27, Volvo notified the NHTSA of its plans to address the software issue and committed to initiating the recall process, with preparations scheduled to begin on April 30.

The voluntary safety recall includes the following vehicles and model years:

Customers will begin receiving notification letters on June 24, with instructions on how to schedule a free software update at their local dealerships.

Vehicle owners who have already had this service performed at their own expense may be eligible for reimbursement, in accordance with Volvo’s reimbursement plan.

The company’s number for this recall is R10320. Customers can also contact Volvo customer service at 1-800-424-9153 or the company’s contact for this recall, Debora Crews, via email at debora.crews@dot.gov.

Owners with any additional questions can also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 888-275-9171), or go to www.nhtsa.gov.