Whirlpool Wall Oven Recall Issued Over Burn Risks

Whirlpool is recalling roughly 41,000 single, double, and combination microwave and oven products sold under the Jenn-Air brand, after reports of problems where an extendable rack may burn consumers. 

The Jenn-Air recall was announced by the U.S. Consumer Product Safety Commission (CPSC) on July 29, following at least eight incident reports of the oven racks disengaging when fully extended, including at least one injury report resulting in second degree burns to the arms and back.

The recalled ovens and oven microwave combos can pose serious burn and injury hazards to users when the stainless steel racks are fully extended, due to their likeliness of disengaging from the rack rails.

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The ovens are wall mounted and are stacked on top of one another creating, increasing the risk that the racks may fall.  Customers may experience burns if the hot stainless steel racks disengage, allowing the heated rack and its contents to fall on or towards users. The one confirmed injury report linked to the wall overs involved second degree burns on the arms and back.

The recall includes Whirlpool Jenn-Air brand single and double wall ovens and combination microwave/wall ovens with extendable roller racks with handle. Included in the recall are all model numbers beginning with JJW2, JJW3, JMW2 or JMW3 and serial numbers beginning with D or F. The ovens were sold in either stainless steel, oiled bronze, or in black and white finishes and have the Jenn-Air brand name logo affixed to the lower right corner of the oven doors.

The model and serial numbers are located on the control panel for the single and double oven, and for the combination ovens the identification numbers are printed near the center vent of the lower oven. For a full list of recalled ovens please visit http://repair.whirlpoolcorp.com/.

The ovens were manufactured in the U.S. under Whirlpool Corporation of Benton Harbor, Michigan. They were sold at Sears, Pacific Sales and other appliance stores and wholesalers such as Ferguson Enterprises and homebuilders from March 2012 through June 2015 for between $2,500 and $5,000.

Customers are being asked to stop using the ovens immediately and contact Whirlpool Corp. at 877-929-2029 or visit them online at www.whirlpoolcorp.com and click on the Product Recall link for information on how to schedule a free in-home inspection and repair.


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