Best Buy Insignia Air Fryer Recall Issued After Reports of Overheating, Fires

Recalled Best Buy air fryers have been overheating and melting, which may cause the basket glass to shatter or catch fire

Federal safety officials are urging consumers to stop using certain Best Buy brand air fryers, following multiple reports of problems where the air fryers began melting and overheating while in use.

The U.S. Consumer Product Safety Commission (CPSC) announced the Best Buy Insignia air fryer recall on March 14. The commission warns that the affected Best Buy air fryers may contain a manufacturing defect that could cause them to overheat, melt, or shatter the basket glass while in use, thereby increasing the risk of burn injuries or fires.

To date, officials have received at least 24 reports of the air fryers overheating, melting, and the basket glass shattering. There have also been at least 6 reports of the air fryer catching on fire. However, there have been no injuries reported in connection to the recalled air fryers.

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Best Buy Air Fryer Recall 

The recall includes Insignia Air Fryers and Insignia Air Fryer Ovens with cooking chamber capacities ranging from 3.4 to 10 quarts with plastic, stainless-steel in black, and stainless-steel finishes, including model numbers of NS-AF34D2, NS-AF5DSS2, NS-AF5MSS2, NS-AF8DBD2, NS-AF10DBK2, and NS-AF10DSS2.

The air fryers were distributed from November 2021 through November 2023 for between $32 and $180. They were sold at Best Buy stores nationwide and online at www.bestbuy.com, www.eBay.com, and by third-party sellers. The recall affects an estimated 187,400 air fryers in the U.S. and 99,900 in Canada.

Consumers are being advised to immediately stop using the recalled air fryers and fryer ovens and visit https://www.recallrtr.com/airfryer for instructions on submitting photos of the recalled unit, the model number, purchase receipt, and on the damage of the unit. Consumers will receive a full refund via check or Best Buy store credit.

For more information customers can contact Best Buy at 800-566-7498 from 7 a.m. to 6 p.m. CT Monday through Friday or register online at https://www.recallrtr.com/airfryer  to receive a refund. Consumers can also go online at http://www.bestbuy.com/productrecalls  or www.bestbuy.com and click on “Product Recalls” located under the “Order and Purchase” column located at the bottom of the page for more information.

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