Cadillac SRX Recall: Transmission Problems Could Cause Crashes

Nearly 9,000 Cadillac SRX vehicles from the 2010 and 2011 model years are being recalled due to transmission problems, which could result in an auto accident. 

The Cadillac SRX recall was announced by the National Highway Traffic Safety Administration (NHTSA) on December 28, after it was discovered that some transmissions may have been improperly installed.

At least four incidents are suspected of being linked to the Cadillac SRX transmission problems, according to General Motors (GM), the manufacturer.

The Cadillac recall came after an investigation into a complaint received by GM in June, where a customer reported that a 2011 Cadillac SRX began moving unexpectedly as they tried to shift between Drive and Park.

A General Motors dealership investigated the vehicle and found that the transmission shift cable was not seated in the transmission shift bracket.

GM’s investigation at the assembly plant that manufactured the vehicles found that 11 out of 710 vehicles inspected had transmission shift cables that were not fully seated in the transmission bracket. A review of the company’s records found three other warranty claims for 2010 and 2011 Cadillac SRX vehicles that appear to be linked to the same problem.

According to the NHTSA, the problem could lead to the driver being unable to shift the transmission out of gear, resulting in a lack of motion. It could also lead to the shifter indicating that the vehicle is in Park when it is not, which could cause the car to roll away and cause a crash.

The recall affects 8,789 model year 2010 and 2011 Cadillac SRX vehicles. GM will notify registered owners and dealerships who have vehicles affected by the recall next month. Owners will be able to bring the vehicles to dealers, who will ensure that the transmission shift cable is properly installed, GM states. Owners with questions can contact Cadillac at (866) 982-2339.

Photo Courtesy of IFCAR via Wikimedia Commons in the public domain