Electrolux Washing Machine Class Action Lawsuit Filed Over Mold Problems

A class action lawsuit has been filed against Electrolux, over mold problems with front-loading washing machines, which allegedly results in a smell that can permeate a consumer’s home, as well as potentially spreading mold or mildew onto clothes.

The complaint (PDF) was filed by Reginald Lampkin and Megan Brown in the U.S. District Court for the Northern District of Illinois on February 8, seeking class action status for all consumers who purchased certain front-loading automatic washing machines, which were sold under the brand names Electrolux, Frigidaire and Kenmore.

According to the lawsuit, the manufacturer concealed design defects and knew that the Electrolux washing machines may fail to drain properly, failing to eliminate moisture following washing cycles, and fail to rinse away or remove dirt, detergent, fabric softeners and oils, which lead to the growth of mold and mildew.

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The development of mold and mildew in a consumer’s washing machine can lead to a variety of health and safety issues, as well as causing mold on clothes to spread throughout the home. Plaintiff’s also allege that many items have been destroyed due to the insufficient moisture removing cycles, causing specialty items and clothes to be ruined from mold growth. In addition to the safety concerns, the lawsuit alleges the washing machines’ mold growth issues have substantially decreased their value and consumers are owed compensation.

“The mold and mildew problems in the Washing Machines create a geniune nuisance,” according to the Electrolux class action lawsuit. “In addition to being unsightly and noxious, mold and mildew on the inside of a washing machine can damage cloths and other items. Furthermore, the development of mold and mildew in a consumer’s washing machine can lead to a host of health problems, including allergies and complications due to asthma. Needless to say, the mold and mildew problems also substantially decrease the value of these Washing Machines.”

The manufacturer has allegedly refused to correct the problems, instead instructing consumers to wipe the inside steel baskets of their washing machines after each wash cycle and directing them to purchase cleansing agents if they report a problem. Electrolux also tells consumers to leave the washing machine door open after use, which the complaint points out is an unsafe practice, which the manufacturer explicitly warned consumers not do around small children.

Plaintiffs allege that Electrolux has profited, directly and indirectly, by concealing the nature of the defects of the falsely advertised washing machines and has not offered any remedy or solution to prevent mold or mildew growth within the machines.

As a result of the deceptive, unfair, fraudulent, and unlawful conduct alleged, the lawsuit calls for all class members to be compensated with punitive damages and for Electrolux to issue a corrective order to either resolve the issue or replace the machines.

Written by: Russell Maas

Managing Editor & Senior Legal Journalist

Russell Maas is a paralegal and the Managing Editor of AboutLawsuits.com, where he has reported on mass tort litigation, medical recalls, and consumer safety issues since 2010. He brings legal experience from one of the nation’s leading personal injury law firms and oversees the site’s editorial strategy, including SEO and content development.




229 Comments


Angela
I too have issues, the washer smells so bad, i tried everything to clean, nothing works.

Zachary
How can I be included in this class-action? I have an Electrolux Front Loading Washer from 2016 and have a mildew issue.

William
Bought our Electrolux front loading washer on 7/02/2016, model EFLS617SIW. We bought the washer and dryer with pedestals. It’s the most money we have ever spent on a washer and dryer; we thought we were buying the best. We have had mold issues on the rubber seal since early on. We thought it was just a bad unit until we found this information today. We wish we could just give this set away and get another one but we don’t want to pass the mold issues on to anyone else. We will never again buy Electrolux. Please add us to the lawsuit.

Molly
We have only had our Electrolux front load washing machine for 7 months and just discovered thick black mold inside and all around the gasket. We always leave the door open afterwards, clean it regularly, and never leave wet clothes in the washer. Mysteriously clothes were still not getting clean and developed a musty smell. My young kids also started experiencing severe mold allergy symptoms due to this issue.

brandon
Please contact me about this lawsuit. I have mold all over our washer. I have cleaned the mold out multiple times. I’ve kept the washer door and laundry soap insert out when not in use. Model EFLW417SIW0.

Liz
Just bought a condo that is 7 months. It came with an Electrolux washing machine – also 7 months old and there is a ton of mold on the rubber. Please add me to this lawsuit

Rachel
I also have a HORRIBLE mold problem in the gasket, where the water comes out and inside the drawer area. I can get to some of the mold but still have the moldy smell. In the past few months there are chunks of mold that appear to have washed up from somewhere and have to check my clothes before putting them in the dryer. I am so disgusted I am ready to replace it after only 3 years.

Dorothy
I also when I start the washer smells mold plus my machine won’t spin it’s only five years old

Lisa
We only bought our Electrolux washing machine in 2019 and the seal started getting mold on it maybe 6 months later. It’s now been a year and we are considering just replacing the washing machine. It is so gross now. It will cost $300 – $400 to replace the seal and I expect it will just start accumulating mold again. If there is a lawsuit against newer models then we would like to be a part of it. The design is poor. For whatever reason they have a lip in the seal and the water builds up underneath it so of course there is mold growing on the seal. I don’t know why they made them like this. The water cannot drain. You would have to spend a lot of time after each wash drying it with a towel and possibly get a hairdryer in there to completely dry it out. It’s just not a functional design. We will never buy this brand again.

Suzy
My washing machine was bought in May 2019. I take excellent care of it, wiping it out after every load, leaving the door open and even putting a dehumidifier by it. I have mold/mildew on the inner gasket fold!! I would like to be added to the lawsuit. I wish I had not bought this brand.

Jenny
Ours is a little over a year old and I followed all the guidelines and it is filled with mold and I cannot get rid of it! I have never had a washing machine do this before! I am so disgusted. Purchased in 2019 and was told it was a great machine!

Jamie
Same problem-MOLD customer service number “we are experiencing difficulties” and hangs up!

Michael
We bought our washer and dryer in April of 2017. We are having a horrible problem with mold on the rubber liner. cannot get to a person on the phone at Electrolux. No address to send a letter.Please add us to the lawsuit

Kathleen
Ours was bought maybe 1.5 years ago and we’ve had continual problems with the gasket seal and mold (it’s under the metal drum and hard to reach).

judi
Same problem–is this lawsuit current?

Quinlan
I have the same model as above comments. Cannot remove mold, please add us to law suit.

Pam
Echoing comments above. Purchased Electrolux washer not 3 years ago. Rubber around opening is black with mold and mildew that cannot be cleaned after following all instructions to clean regularly and keep door open. Several areas of mold around opening cannot be reached to clean. Add us to lawsuit, please.

Debra
I have a 2017 model front load washer and also have the problem with mold and now finding HOLES in clothing and towels! I am also wanting the info on the law suit.

Tom
I purchased my Electrolux Washer EFLS617SIW in 10/2016 and have been fighting mold/mildew issues for the last few years. I did NOT know there was a lawsuit against Electrolux until now or I would of asked to be included. This is a non stop battle and it’s getting worse every year. The manufacture should be help responsible for their defective products! Please include me!

Cherie
I have this problem as well. Has anything progressed as far as the suit and how can I follow up with this? How are we going to be notified?

Carrene
I, too, have the same mildew and mold problem. No matter what I do, I can’t get the smell out of my clothes. I wreak of mildew after putting on “freshly clean” clothes.

Elise
Our front load Electrolux washer is a year old and the mold is so thick on the gasket. It’s gross and makes all of our clothes smell. I’ve tried tablets to clean the machine and was faithful doing it every month. I have 3 kids and am constantly doing laundry. There’s no time to leave the door open some days. I just keep running loads. Please add me to any lawsuit filing. Not happy with this washer at all.

Michelle
We purchased the Electrolux front loader machine and have had it serviced almost immediately due to the smell of our clothes and the inside of the washer. I was advised to use Plink tablets and to use less detergent to remove the smell and nothing removes the moldy, musty smell, So disappointed with the washer and is an ongoing issue.

Leslie
We have a terrible mold issue in the rubber lining of our Electrolux. It is impossible to clean. We wipe it our regularly and leave the door open. I’ve never seen this on any washing machine I’ve had- and I manage Several rental properties as well.

Jim
I have a 2018 model Electrolux front loading washing machine and I have mold problems as well. We’ve changed the rubber gasket after 1 year due to the mold issue and now, it’s worse than it was at 1 yr.

Susan
The mold coming from my Electrolux stackable was her and dryer Has a smell that for me it’s my entire condo. It’s causing my allergies act up Despite leaving the washer door open Whenever it’s not in use

Virginia
We are having issues with our Electrolux front loading washing machine. We have mold appearing on our clothes after we wash them. Please add us to the class action law suit.

Heather
Has this case been resolved? I am experiencing this problem now with my 2017 Electrolux washing machine.

John
Our Electrolux is two years old, we’ve followed the operating guidelines, and we have mold that cannot be removed. Please add us to the class action law suit.

Judi
I am disgusted by my Electrolux, the mild is discussing. There are digits as well that you can even get the mild out of. We keep the washer open and still the build up and stench is gross. On top of all this, it is sooo loud. I have had them come out and check the noise and they say it’s normal. Terrible purchase!

Terry
I so regret purchasing an Electrolux front loading washer and dryer. The washer rubber seal continually is covered with black mold. I have used multiple products (bleach, vinegar, etc) to no avail as well as drying the drum, leaving the door open and many other suggestions. The mold remains and is a high health risk to my husband who has a chronic lung issue. Additionally, the dryer has a design flaw in which lint accumulates in the area surrounding the lint trap but cannot be reached. The only way to rid the lint would be to use a screwdriver to clean the area of lint. I view this as a safety issue and fire hazard that the lint is accumulating but cannot be reached. We purchased the appliances anticipating efficient appliances which would last a long time….not just four years! In calling Customer Service I was told I should replace the rubber seal and would be given a 20% discount but no discount on labor. This is unacceptable. I requested to speak with a Supervisor who I was told was unavailable but would authorize a 50% off reduction on parts but nothing on labor. I am very frustrated and the mold issue is a health hazard which needs immediate attention. Please add my name to the list. I will NEVER purchase another Electrolux appliance and will share my experience with friends, neighbors and relatives.

Jen
Same issues. We bought Our Electrolux washer/dryer in February, 2016. I always leave door open. I clean the gasket with vinegar and bleach regularly to no avail. I also add vinegar to every load. What can we do? We bought top of the line thinking we wouldn’t have these issues. Please add me to the law suit. I just want a washer without these issues.

sally
I have been going insane. I purchased my Electrolux front load washer and dryer in Aug 2018 (after owning and loving my LG washer/dryer set for 10 years) thinking I was upgrading. Like other posters, I could not figure out around Fall of last year (2019) where the smell was coming from. I finally pulled back the rubber seal and was horrified of the look, smell, et al. I could not believe it. I never experienced this from my LG or prior brands. This was my first Electrolux and my last Electrolux purchase. It is unacceptable to me that Electrolux does not stand behind their product and expects you to pay for the repair. I have tried to clean the machine with bleach, vinegar and just a plain clean cycle. It did nothing. I always left my door open after each dry as I remember this from a prior hotel stay. I am sick knowing how much I spent on this set plus pedestals. I will never buy this brand again.

Troy
Same as everyone else. Had our washer since 1.1.5 and have been experiencing black mold ever since. Please add us to the list.

Susan
Please sign me up for the Class Action Suit. We bought both the Washer and Dryer, thinking we were purchasing a premium product. Soon found out this is not the case. Mold is disgusting and does scrub out of the gasket.

LK
We have the front loading Electrolux washer and the mold on the rubber gasket is disgusting. We have tried cleaning it, but have been unable to remove the mold. We would like to know how to be added to the class action lawsuit.

Ken
we have the Electrolux Front loader washer model EFLS617STT/IW same complaints of mold build up and smell as well as gunk build up in drain.This is causing black mold issues leading to headaches and skin rashes. We have tried everything the manufacturer recommends for cleaning however the problems just worsens. How can we be added to this class action please.

Amy
My washing machine has terrible mold. I started having skin problems.

Jennifer
I have the same issues. Also purchased in 2017. Mold is horrible.

Angelina
Purchased my front load Electrolux washer 11/2017. I have the same problem with it, being full of mold and having the disgusting smell. Having three little kids at home with bad skin allergies, we tried everything to get rid of the smell. Nothing works. Manufacturer warranty doesn’t cover this case. Please let me know how I can be added to this class action lawsuit.

David
I also have a electrolux front loading washer and have had mold issues on the rubber boot for years and no matter what I use on it and how hard I scrub it does not come out. I have developed a skin condition since February 2018 and nothing I do or what meds I use on tit, it does not go away, I am constantly scratching and I have not had a good night’s sleep in a long time

Ann
Same problem, mildewy smell in all the clothes. Cleaning doesn’t help much. Also have now had bearings issues after only three years.

Robert
My Wife loves this Electrolux washer Model number EIFLS55I ! I don’t Because, I have to constantly scrub the rubber door gasket with bleach to stay ahead of the blackish mold that forms under the folds of the door gasket. I found this exercise to be futile as the rubber gasket is permeable consequently, the mold penetrates deep enough into the rubber material that it cannot be removed. I question why with all these common complaints that the manufacturer hasn’t experimented with zinc or copper infusion gaskets to replace these inferior gaskets and possibly re -mediate the problem of the mold. I would think that if consumers follow all the manufacturers recommendations and still have these serious mold problems, that they should be made whole in some way. If I was the manufacturer I would be getting out ahead of this before someone gets really sick from exposure to the black mold buildup.

Debbie
I have the same problem with my washer, being full of mold. We always wipe it out and leave the door open. The gasket still gets moldy. Electrolux is a terrible company! They do not stand behind there products in any way. We had Electrolux dishwasher that continued to leak. Had several company’s come to repair at our cost. We also called Electrolux several times on the problem. They just gave us repair people. Last year we had a new repair person- he recognized right away, asked the year it was purchased. Told us that year had been recalled because it was warped! We got no notification, after 600.00 of repairs, none of there certified repair people knew? Calling and got no notice! Wrote a letter to ceo but no response. We bought a Bosch. Everyone should join the suit, this company is terrible!

RENEE
Yes, I have had the same problems with mold. We have had this Electrox washing machine since 2009. We thought we were getting a state of the art machine. It is nuisance and a health hazard.

Sue
We have the Electrolux LuxCare Washing machine and I absolutely HATE this machine. Right from the beginning the ring around it was getting moldy and gross. I am constantly running the tub clean cycle with the little cleaners we were told to get. I’ve also tried bleach, simple green, vinegar. This machine is impossible to clean and avoid getting moldy and I absolutely hate it. Never once did I have this issue with a top loader.

catherine
My entire apartment smells like mildew because of the washing machine and I have to keep the door open at all times so it blocks the hallway. Really awful . I’ve tried everything to get rid of the smell.

James
Have the same problem with ours black mold build-up like to be added to this lawsuit we bought our electric lux front load in 2017 clothes smell horribly washer smells horribly what a waste of money

Linda
Same issues for us. The smell won’t go away no matter how many times we clean it and we leave the door open even though it looks bad and is in the way. The door also leaks water on the floor. Please add us to the lawsuit.

Alice
I also bought an Electrolux front load washer. The door gasket is full of black mold and it makes the laundry smell. I have try to clean it and it does not go away. I have also left the door open to get rid of the odor but nothing seems to work. Please add me to the lawsuit.

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