Ford Explorer Steering Problems Result in Recall of 1.2 Million Vehicles

Nearly 1.2 million Ford Explorer sport utility vehicles (SUV) have been recalled, due to defects that may results in the suspension cracking and a loss of steering control.

A Ford Explorer recall was announced by the U.S. National Highway Traffic Safety Administration (NHTSA) on June 10, following an investigation into steering problems where drivers have lost control of the vehicle.

The auto maker determined that vehicles from the 2011 through 2017 model years may contain a toe link that is prone to fracturing, which would result in diminished steering capabilities and increased crash risks.

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Ford Motor Company’s safety recall announcement indicates the fracturing may occur when the vehicles are exposed to frequent full rear suspension articulation. In this event, drivers will have significantly reduced steering control.

The recall includes Explorer models that were manufactured by Ford Motor Company at their Chicago Assembly plant from May 17, 2010 through January 25, 2017.

According to Ford, approximately 1.2 million impacted vehicles were sold throughout the United Stated to licensed dealers, and another 28,000 models were distributed for sale in Canada and Mexico.

The manufacturer indicated it will begin notifying customers of the recall and will provide instructions on how to schedule a free repair appointment at their local dealer. The dealers will be instructed to remove and replace the left and right-hand rear suspension toe links with a new forged toe link and align the rear suspension.

Ford stated the recall is anticipated to cost upward of $180 million, which will be done at no cost to the vehicle owners.

Customers with additional questions or concerns regarding the recall are encouraged to contact Ford customer service at 1-866-436-7332 and reference the recall number 19S17.


  • JillianAugust 5, 2020 at 7:41 pm

    My Explorer was Manufactured at a plant in Chicago. How do they know which vehicles are defected?

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