OmniPod FreeStyle Glucose Recal Issued Due to Erroneous Results

  • Written by: Russell Maas

Abbott has issued another FreeStyle blood glucose meter recall; this time for units that come with the Omnipod Personal Diabetes Manager (PDM), because they could provide users with erroneously low results, posing serious and potentially fatal consequences if the user takes the wrong course of medical action.  

The FDA determined last week that an Abbott blood glucose meter recall announced last month should be classified as a class I medical device recall, meaning the agency believes the devices could cause serious injury or death.

The action came after Abbott identified that certain meters which were have the potential to produce significantly low glucose levels when used with certain Freestyle test strips, posing serious and sometime fatal health consequences to users.

The affected Freestyle and Freestyle Flash blood glucose meters are devices used by healthcare professionals and those with diabetes mellitus for home-use. The devices allow for individuals to monitor their blood glucose levels on a daily basis and receiving an inaccurate reading may cause the patient to pursue the wrong course of treatment putting them at an even higher risk of injury.

The recall includes Freestyle and Freestyle Flash blood glucose meter as well as the Freestyle blood glucose meters built into the OmniPod PDM. Abbott announced these are the only products affected that may produce inaccurately low result when used with the Freestyle test strips.

The glucose meters were manufactured by Abbott Diabetes Care Inc. of Alameda, California where they were sold nationwide.

On March 14, Abbott sent an Important: Urgent Product RECALL notice to all known customers using the affected Freestyle blood glucose meters built into the OmniPod Insulin Management System with instructions to discontinue the use of the Freestyle strips and to contact Abbott Diabetes Care Customer Service at 1-877-584-5159 for replacement test strips. Additionally, the firm sent another Urgent Recall Notice on February 19, informing all users of the Freestyle and Freestyle Flash blood glucose meters to discontinue use and to contact Abbott’s Diabetes Customer Care Service at 1-888-345-5364 to receive replacement meters at no charge.

This is Abbott’s second recall of glucose meters in the last few months, with the last recall occurring on November 18, 2013, due to the Freestyle and Freestyle Lite blood glucose meters producing significantly low glucose readings. The FreeStyle recall was later recategorized as a Class I recall after the FDA recognized it is one of the most serious forms of medical device recalls.

Class I recalls are considered the most serious because there is a reasonable probability that the use of the product may cause serious and adverse health consequences, including death.

Tags: , , ,


  1. Jerry Reply

    i went to refill these strip yesterday, as I’m about to send my daughter off to college. My insurance would not pay for them and I have no idea why. ?? As I dig deeper and after many doctor visits and phone calls from omnipotent wanting payments, I find out there has been a recall. They recalled them in February 2015, today is August 12 2015 . WTF! I was never notified.

  2. Courtney Reply

    I use the omnipod and just recently started getting error messages when trying to test my blood sugar. The last two times I had my A1C measured, it was a bit higher than normal. I have been in tight control since I have been diagnosed with type 1 back in 2004. I had a baby a year and a half ago and she was 11 lbs which lead to complications for both her and myself. While I was in the hospital following her birth, I realized that when the nurse tested my bloodsugar with the hospital meter, there was a significant difference in readings – the hospital meter was always at least 30 points higher. This issue has and is affecting my quality of life.
    Recently, while trying to determine what the issue was with my meter, I have had to pay $200 out of pocket for strips. After going back and forth btwn doctor, pharmacy, and omnipod and digging deeper into the issue, I learned about the freestyle lite strips not being accurate. Why am I just hearing about this and why am I being prescribed the wrong strips!? I feel as though I have been paying ALOT of money for a prescription that has done nothing but compromised my health. Please Help. I am at a loss.

  • Share Your Comments

  • Have Your Comments Reviewed by a Lawyer

    Provide additional contact information if you want an attorney to review your comments and contact you about a potential case. This information will not be published.
  • NOTE: Providing information for review by an attorney does not form an attorney-client relationship.

  • This field is for validation purposes and should be left unchanged.
Contact A Lawyer

Contact A Lawyer

Have A Potential Case Reviewed By An Attorney

  • This field is for validation purposes and should be left unchanged.