Lawsuit Alleges Johnson & Johnson OGX Shampoo Products Cause Hair Loss

A class action lawsuit filed over Johnson & Johnson OGX shampoos and conditioners, alleges the manufacturer falsely advertised the hair products as safe, while concealing information consumers may be exposed to formaldehyde and other ingredients which could cause hair loss and other injuries.

The complaint was filed by Larissa Whipple in the U.S. District Court for the Northern District of Illinois on June 7, seeking class action status to pursue damages on behalf of all consumers nationwide who purchased variations of OGX shampoos and conditioners, indicating Johnson & Johnson made misleading and false statements about the benefits purportedly offered by the products, while failing to warn consumers they may be exposed to cancer-causing ingredients.

The lawsuit involves Johnson & Johnson OGX Shampoo and/or Conditioner products, which contain DMDM hydantoin as an ingredient. DMDM hydantoin is an antimicrobial formaldehyde known to cause reactions including itchiness, red rashes on the skin brittle hair, loss of hair and even dermatitis.

Did You Know? Millions of Philips CPAP Machines Recalled

Philips DreamStation, CPAP and BiPAP machines sold in recent years may pose a risk of cancer, lung damage and other injuries.

Learn More

Whipple claims Johnson & Johnson OGX shampoo products are marketed nationwide with false and misleading marketing and labeling claims, specifically touting on the product labeling that the OGX line of shampoos and conditioners nourish, revive, enhance and repair damaged hair, making it healthier and thicker. However, the lawsuit claims customers are being exposed to DMDM hydantoin ingredients, which may cause consumers to suffer hair loss, allergic reactions, or skin and scalp irritation.

While formaldehyde-releasers are common in shampoo and conditioner, to prevent microbes from growing in water-based products, the lawsuit claims there are safer alternatives than DMDM hydantoin.

The lawsuit specifically points out that since 2011, the International Agency for Research on Cancer (IARC) has classified formaldehyde as a human carcinogen, and the National Toxicology Program of the Department of Health and Human Services (DHHS) named formaldehyde as a known and definite carcinogen to humans.

Whipple claims Johnson & Johnson was or should have been fully aware of DMDM hydantoin risks to consumers, stating the manufacturer announced plans to remove DMDM hydantoin from all products by 2015. However, when Johnson & Johnson acquired Vogue International, including their line of OGX products, Johnson & Johnson failed to change the ingredient profile and continued to sell OGX shampoos and conditioners containing DMDM hydantoin.

The Johnson & Johnson OGX shampoo lawsuit alleges the company falsely advertised benefits of using the line of products, as part of an effort to increase profits by maintaining a false superiority over alternative shampoos, while concealing DMDM hydantoin risks.

The complaint seeks to represent a nationwide class of individuals who purchased one of the OGX products and has either suffered, or will suffer economic losses in repairing and restoring damage caused by the products.

Claims of fraud and unjust enrichment are presented in the case, which also seeks punitive damages against Johnson & Johnson for its alleged malice, motive and reckless disregard for consumer safety.

The case is one of several shampoo lawsuits filed in recent years over products containing formaldehyde, with one of the most recent filed in an Illinois Court against Suave, raising similar allegations the manufacturer used false and misleading marketing and labeling claims to promote their Unilever Professional line of shampoos and conditioners that contain DMDM hydantoin.

In 2014, Unilever agreed to pay $10.2 million to settle a Suave class action lawsuit filed by consumers over hair loss from its formaldehyde-containing Suave Keratin Infusion treatments. The lawsuit claimed the manufacturer engaged in deceptive advertising by claiming Keratin Infusion hair products were formaldehyde free, even though they contained a chemical which released formaldehyde when used.

82 Comments

  • PamelaOctober 12, 2021 at 3:33 pm

    I used the tea tree shampoo/conditioner and the Biotin duo. I didn’t know why my hair was falling out so bad until my daughter was home and told me about the lawsuit. I immediately stop. I used to have long thick and beautiful hair. My hair is so thin and scalp is dry with pimple throughout. I am now trying to get my hair back.

  • amandaSeptember 15, 2021 at 8:55 pm

    i've all types of products from the ogx company and never knew it was by johnson and johnson. I was wondering why my skin been itchy and why my hair has been coming out in clumps and my scualp been super dry, flacky and itching so bad. excuse any misspellings because im so mad right now and typing this. The products dont even mintion it being made by johnson and johnson smh.

  • TracyAugust 30, 2021 at 6:53 am

    I've been using OXY for several years, I had long curly hair i wanted to get my hair a little healthieranda bit longer. So I started purchasing, OXY with biotin and I was under the impression that it would help my frizz and dead ends, my hair started falling out by the hands full to the point of leaving several bald spots..ihad no choice but to cut my hair , after that I kept using it [Show More]I've been using OXY for several years, I had long curly hair i wanted to get my hair a little healthieranda bit longer. So I started purchasing, OXY with biotin and I was under the impression that it would help my frizz and dead ends, my hair started falling out by the hands full to the point of leaving several bald spots..ihad no choice but to cut my hair , after that I kept using it my hair kept falling out. I stop using it about 4 months ago.. my hair is still really thin you can see my scalp .. some places are so thin it looks like a bald spot.. I had no idea it was the shampoo and conditioner.. I wonder how many other hair products are damaging to your hair?

  • VernaAugust 28, 2021 at 3:15 am

    I used the ogx shampoo and conditioner for about 3 to 4 months my hair starting falling out by the hand fulls. It literally looks like a chemo patient whn I get out the shower. I haven't used it in 2 months still falling out at same pace. Will it ever stop. I paid more for this shampoo and conditioner bc it claimed thicker more hydrated hair but it did the total opposite I use to love my hair [Show More]I used the ogx shampoo and conditioner for about 3 to 4 months my hair starting falling out by the hand fulls. It literally looks like a chemo patient whn I get out the shower. I haven't used it in 2 months still falling out at same pace. Will it ever stop. I paid more for this shampoo and conditioner bc it claimed thicker more hydrated hair but it did the total opposite I use to love my hair now I just pull it up bc I can't stand looking at it. This is complete bs. We trust that the products do what they are supposed to and Definitely trust they r not gonna harm us. But I guess u can't trust anything anymore what is wrong with this world. People come on don't harm other people for a profit. What happened to treating others the way u want to b treated.

  • CarolAugust 26, 2021 at 2:11 am

    I was so excited about finding a shampoo that said it could thicken hair. What I got instead was bald spots and scalp sores. J&J executives are like the ones in the tobacco industry, for years saying cigarettes were safe while all the time knowing they weren’t. I hope they are enjoying their I’ll gotten gains.

  • DannielleAugust 21, 2021 at 5:53 pm

    I have been using this product for the last couple of years. When I went to the salon they noticed a bald spot in the back of my hair and another spot red and irritated.

  • MirnaAugust 13, 2021 at 4:59 pm

    Been using Ogx for years. My hair is noticeably much thinner to the point you can see my scalp on top.

  • JeanetteAugust 12, 2021 at 8:52 pm

    Hello! Yes OXG hair loss now I have a small ball spot going on two months that I use shampoo and conditioner. I’m sad now looking to change every thing I use from makeup to shampoo etc... we people need to go back to nature to help ourselves to stay healthy. Shameful to these companies ☹️

  • LauraAugust 10, 2021 at 9:07 pm

    My husband used the Collagen &! Biotin shampoo. Notice drastic change . Loss of hair . Fallout of hair. Very alarming

  • CathyAugust 9, 2021 at 6:42 pm

    I bought Johnson and Johnson OGX Biotin shampoo and cream rinse washed it 1 time and it started falling out like crazy I lost a great deal of hair. I thru the shampoo and conditioner out then I find out that Johnson and Johnson knew this and still to this day continue to sell this product. I have the receipt showing the purchase 6/25/21 and I have lost so much hair when I washed it on 6.26.21 m[Show More]I bought Johnson and Johnson OGX Biotin shampoo and cream rinse washed it 1 time and it started falling out like crazy I lost a great deal of hair. I thru the shampoo and conditioner out then I find out that Johnson and Johnson knew this and still to this day continue to sell this product. I have the receipt showing the purchase 6/25/21 and I have lost so much hair when I washed it on 6.26.21 my hair won't hold a clip it is so thin now this is not right to keep selling a product that does this in one shampoo too loose almost all of your hair.

  • JasmineAugust 7, 2021 at 6:11 pm

    I have used them on and off for yrs and I've had hair loss. I have missing hair and thinning hair currently. I never knew it caused that. Kinda depressing considering I've got balding spots and thinning hair.

  • MeaghanAugust 6, 2021 at 3:33 pm

    It happened to me as well I started using this, and then my spouse noticed i had a bald spot in my head..I had a suspecion because I never used these before..now I know..all good I regret my hair naturally back in 2 weeks and came back kn blind looks like I'm going to state making my own

  • AnaAugust 6, 2021 at 12:57 am

    I used the blue bottles for about 3 months and my hair keeps falling off even if I look at it. I'm so terrified if my hair doesn't grow back my scalp is irritated and very itchy I don't know how to stop this. No one should go through this and I'm really surprised how this awful company still have their products on the shelfs.

  • KerrieAugust 4, 2021 at 2:37 pm

    I have used these products for about 3 years. I have used many- shampoo conditioner, hair oil, leave in conditioner, etc. For the last year I have noticed a huge difference in the thinness of my hair. Hair comes out randomly - while brushing etc. I see it in my car. On my face etc.

  • TerriaAugust 3, 2021 at 6:17 am

    I used the blue bottle and when I noticed hair loss I didn’t think it was the shampoo and conditioner, just thought it was stress. Even thought it was Alopecia. I still have the bottles under my sink and they have the damaging ingredients.

  • CindyAugust 2, 2021 at 2:38 pm

    I started using OGX Renewing and Argan Oil of Morocco shampoo and conditioner in December 2020 since then I have noted hair thinning. I have spent the last two years growing my hair out without processing. Wednesday July 28, 2021 I used the Extra Strength Hydrate and Repair Argan oil of Morocco conditioner. After the one time use of this product my hair came out by the handfuls. I called my husban[Show More]I started using OGX Renewing and Argan Oil of Morocco shampoo and conditioner in December 2020 since then I have noted hair thinning. I have spent the last two years growing my hair out without processing. Wednesday July 28, 2021 I used the Extra Strength Hydrate and Repair Argan oil of Morocco conditioner. After the one time use of this product my hair came out by the handfuls. I called my husband in to see what was happening and to take pictures of the damage. All he could say was I am so sorry. Since then I have been seen by my hair stylist and she refuses to touch my hair due to the severe damage. Since this event I have researched OGX products and can agree with other peoples complaints. THESE PRODUCTS NEEDS TO BE PULLED FROM THE MARKET ASAP.

  • GaryAugust 2, 2021 at 2:13 pm

    I have an empty bottle

  • DanielleAugust 2, 2021 at 12:12 am

    I, like many others did not know anything about the ingredients. several other ppl in my life noticed the bald spot before i personally seen it. i was in complete shock when i seen it for myself and i was under alot of stress do to going through a rough divorce. i mentioned this to a friend who said no, ive seen you use the ogx shampoo. its the purple one. how do you become a part of the suit?

  • AlexisAugust 1, 2021 at 8:55 pm

    My hair has fallen out in clumps. It's been very upsetting to experience

  • KholiweAugust 1, 2021 at 5:47 pm

    In February 2021 I got the Biotin&collagen shampoo and conditioner set. Immediately my scalp was irritated after the first use. I discounted it thinking I need a hair treatment. I continued to use and notice my hair stated falling out, I developed a type of psoriasis and tiny blisters on my head. I suffered bad hair loss I started wearing wigs. I went to see a dermatologist and he gave me a round [Show More]In February 2021 I got the Biotin&collagen shampoo and conditioner set. Immediately my scalp was irritated after the first use. I discounted it thinking I need a hair treatment. I continued to use and notice my hair stated falling out, I developed a type of psoriasis and tiny blisters on my head. I suffered bad hair loss I started wearing wigs. I went to see a dermatologist and he gave me a round of treatment with a total of 8 shots injected directly on my scalp and $700 of copays and prescription. I am on a medicated shampoo and conditioner casting me $55 for the set. This has been a horrible ordeal. J&J needs to remove this product of every shelve it's wrong what they doing.

  • JessicaJuly 31, 2021 at 10:48 am

    I have been using these products for months. My hair has become so thin and so much falls out everytime I shower and shampoo. I could have made a wig by now is insane. My head is also had scabs and sores.

  • PatriciaJuly 30, 2021 at 5:06 pm

    Can you get a refund??? I like the wording of the shampoo and condition er. I was sorry hear about the poison in the product hope they take care of the problem.

  • MeganJuly 30, 2021 at 12:00 pm

    I was using Biotin OGX for about 4-5 months to help with hair regrowth and my hair just kept falling out. I did some research and found out that there were recalls on that brand of shampoo and conditioner for the ingredient called dmdm hydantoin.

  • KayJuly 29, 2021 at 5:01 am

    I was using J n J OGX argan of Morocco shampoo for 2_3months when i noticed hair falling out..didnt realize why...Then when combing my hair with a wide tooth comb in the sun I noticed my hair falling out by the handful this is when I got worried and after much searching I realised it was from the shampoo couldn't event from anything else.. I contact to Johnson and Johnson they asked me to send the[Show More]I was using J n J OGX argan of Morocco shampoo for 2_3months when i noticed hair falling out..didnt realize why...Then when combing my hair with a wide tooth comb in the sun I noticed my hair falling out by the handful this is when I got worried and after much searching I realised it was from the shampoo couldn't event from anything else.. I contact to Johnson and Johnson they asked me to send the bottle to them and sent me a refund for the shampoo which I haven't done as yet I'm not sure where to go with this but I am really angry about the whole affair.

  • kateJuly 27, 2021 at 2:50 am

    They forgot another product: OGX Hydrate & Repair + Argan Oil of Morocco Creamy Hair Butter

  • JoattaJuly 26, 2021 at 4:09 pm

    I have been using the ogx products for many years and as a result I have hair loss and thinning hair

  • TamiJuly 26, 2021 at 12:04 am

    Their products are destructive and they knew it.

  • MargueriteJuly 24, 2021 at 9:16 pm

    I have been using a shampoo little did I know with DMDM for litt over 2yrs.Over time my hair started to full out .Last summer I started to get 2 large bald spots in my head.Now those spots are verySmooth and shiny.Did not know what was causing it but now I know.

  • StaceyJuly 24, 2021 at 7:07 pm

    The OGX Thick & Full + Biotin & Collagen Shampoo & conditioner was a household staple for my family. For years I wondered why I've been loosing clumps of hair. Now I know why. Even after switching Shampoos, I'm still loosing hair. Finally, I know why.

  • RebeccaJuly 23, 2021 at 10:33 pm

    I was using the purple OGX shampoo but mostly the conditioner. My hair has started to fall out in chunks. I’m not sure if this is due to this brand but prior to using this I was not having hair issues. I have also started having headaches daily.

  • RobinJuly 23, 2021 at 5:10 pm

    I purchased the teatree mint for my teen. I used it one time due to running out of my usual shampoo. I developed a quarter sized red itchy patch on my scalp. Luckily, I never used again, and over the course of a few weeks, the patch healed. My teen rotates between 3 different shampoos, so only used it occasionally, thankfully. I have taken it away. Will save the bottle, just in case long term iss[Show More]I purchased the teatree mint for my teen. I used it one time due to running out of my usual shampoo. I developed a quarter sized red itchy patch on my scalp. Luckily, I never used again, and over the course of a few weeks, the patch healed. My teen rotates between 3 different shampoos, so only used it occasionally, thankfully. I have taken it away. Will save the bottle, just in case long term issues arise. I know where I purchased it from, but no longer have receipt.

  • DebbieJuly 23, 2021 at 2:15 am

    May 2020 I went to salon to get my hair colored. after visit my scalp became irritated, sores in my head that were very painful. I spent tons of money going to dermatologist on visits and ointments, cremes, medicated shampoos. I suffered for 10 months. I discovered I was using the OGX shampoo during the time my scalp irritation began.

  • NatalieJuly 22, 2021 at 5:54 pm

    I have been using these products and I have a rash on the back of my head, top of my ear and even my eye lids.

  • JessicaJuly 22, 2021 at 3:25 pm

    This is crazy I currently use this shampoo and I have had skin irritation dermatitis and hair loss please help

  • DonnaJuly 22, 2021 at 12:57 pm

    I have used the ogx coconut shampoo and conditioner for years..at first I thought my hair was thinning due to getting older and my love for ponytails...but loosing more hair I freaked out and went to a dermatologist ..and they couldn't find why I was getting bald spot patches...I'm scared to think think this is why...yikes..

  • DestinyJuly 22, 2021 at 11:09 am

    My daughter and I both have used these products for years and have had lose of hair.

  • AnaJuly 22, 2021 at 10:23 am

    I have been using the shampoo n have been itching my head ugh how can I join the lawsuit.

  • VenusJuly 22, 2021 at 6:15 am

    I upset not only the fact it states it suppose to help grow your hair, but the part of my hair that has fallen out is in the very front of my hair.

  • KayleeJuly 22, 2021 at 5:03 am

    I have been using this product for a couple weeks and my hair was falling out in clumps and my head was white from all the dandruff

  • AmyJuly 22, 2021 at 4:10 am

    I’ve uses several of these. I have had some hair loss also!

  • CrystalJuly 21, 2021 at 7:49 pm

    I have been using these products for a couple years. Have experienced little hair loss but I would’ve never thought that this brand was causing it. I restocked last month on these products now I can’t return them because I don’t have a receipt. So now I lost money and hair. Great! (Sarcastic)

  • MelindaJuly 21, 2021 at 4:25 pm

    I've been using the Biotin Shampoo and Conditioner for quite a while. I used the Tea Tree one because of the really bad scalp itching. My hair started falling out rather quickly. My hair hasn't been the same since then. After I stopped using it, the itching went away but my hair is still thin, and it wasn't like this before using the product. Its very depressing to think that my hair will never be[Show More]I've been using the Biotin Shampoo and Conditioner for quite a while. I used the Tea Tree one because of the really bad scalp itching. My hair started falling out rather quickly. My hair hasn't been the same since then. After I stopped using it, the itching went away but my hair is still thin, and it wasn't like this before using the product. Its very depressing to think that my hair will never be as thick and full as It was. It angers me to think the Tea Tree is to help with scalp irritation, and that product was causing it!!! My son was using the Tea Tree Shampoo and experienced really bad itching as well. I want to know how I can be a part of the lawsuit. They shouldn't be able to get away with hurting people like that!!!

  • HelenJuly 21, 2021 at 1:39 pm

    I began using OGX Biotin shampoo and conditioner in October 2018 because I couldn't find my favorite shampoo anymore. It was way more expensive than my other shampoo and conditioner, but OGX made my hair feel so healthy, smooth, and it was so shiny. I noticed later that my hair around the sides was coming out in large amounts and so I started washing my hair more thinking the OGX shampoo would hel[Show More]I began using OGX Biotin shampoo and conditioner in October 2018 because I couldn't find my favorite shampoo anymore. It was way more expensive than my other shampoo and conditioner, but OGX made my hair feel so healthy, smooth, and it was so shiny. I noticed later that my hair around the sides was coming out in large amounts and so I started washing my hair more thinking the OGX shampoo would help, only now to find out that it was the culprit all along! I am FURIOUS to know that I have been putting hair in danger all this time because I go through a lot to care for my hair, and I thank God that my hair loss is not worse than it is, but I hate to go out sometimes because I know it is noticeable. I am going to find a new shampoo and conditioner TODAY!!!

  • TriciaJuly 21, 2021 at 2:49 am

    My daughter and I have both been using this for years and both have had hair loss and I have had issues with dry hair and scalp. I have multiple bottles at this time amd not sure if I should keep them or discard of them.

  • JerkaylaJuly 20, 2021 at 9:43 pm

    When I started using this product, I noticed that my hair was thinning on the sides near my temple area. I am still suffering from bald spot now. Please update me on this.

  • BarbaraJuly 20, 2021 at 9:00 pm

    Hair loss and itchy scalp after using this shampoo. Want to be part of lawsuit

  • KathyJuly 20, 2021 at 5:31 pm

    I have been using the Shampoo and Conditioner. I started experiencing hair loss, hair breakage and sores on my scalp. Doctors had no answers. Please let me know about law suit.

  • NikkiJuly 20, 2021 at 3:29 pm

    I have been using this on my 5 and 8 year old. It all makes sense now. My 8 year old would always complain of his scalp hurting and being itchy and I recently noticed excess hair all over our bathtub. Will be discontinuing immediately.

  • AndrewJuly 20, 2021 at 12:51 am

    I’ve been using several of the coconut curl products and have noticed thinning of hair , a lot of hair falling out thinking it’s my girlfriends until I opened my eyes one day after scribing my head to find a pile of hair . Also my scalp has been irritated and burn like feeling time to time .

  • MariaJuly 19, 2021 at 11:57 pm

    I am so mad. I have used this product for 5 plus years. I was told that it was most likely my diet and stress that made my hair fall out. So I continued to use the product. The amount of hair that would fall out was always so much. My scalp would be itchy too. Not all the time. I started to use the cherry blossom one first. Loved the smell. Then switched to the Moroccan one and biotin one. Still n[Show More]I am so mad. I have used this product for 5 plus years. I was told that it was most likely my diet and stress that made my hair fall out. So I continued to use the product. The amount of hair that would fall out was always so much. My scalp would be itchy too. Not all the time. I started to use the cherry blossom one first. Loved the smell. Then switched to the Moroccan one and biotin one. Still not realizing that the product was the issue all along. I'm so worried now. They discontinued the cherry blossom one and now I'm wondering why? I think I might have to go to my doctor now to see if this is has poisoned me. I get that the chemical get I. To the water system but what about my body and the chemical that has seeped in to my pours?

  • ValerieJuly 19, 2021 at 11:10 pm

    At the moment I am posting this, I have a bottle of OGX Sake Essence Conditioner in my shower, with DMDM hydantoin in the ingredients list. The byline on the label under the name says, "Looking for the Fountain of Youth? Inspired by an ancient Asian secret, this blend with sake, ginseng and protein helps renew strands while helping keep hair looking young, soft and healthy." I was totally sold o[Show More]At the moment I am posting this, I have a bottle of OGX Sake Essence Conditioner in my shower, with DMDM hydantoin in the ingredients list. The byline on the label under the name says, "Looking for the Fountain of Youth? Inspired by an ancient Asian secret, this blend with sake, ginseng and protein helps renew strands while helping keep hair looking young, soft and healthy." I was totally sold on that utter shite. A LOT OF MY HAIR HAS FALLEN OUT AND NOT GROWN BACK AND I HAVE VERY NOTICEABLE BALDNESS ALL OVER MY SCALP. I AM BLAZING MAD, I HAD GORGEOUS, HEALTHY, LONG, THICK, CURLY MASSES OF HAIR, AND I HAVE BEEN TOTALLY DEVASTATED BY THE PERMANENT LOSS OF IT, ARGUABLY OVERNIGHT, STARTING ON THE FIRST NIGHT i USED IT!! AND YOU ARE DAMNED WELL GOING TO COMPENSATE ME FOR MAKING ME SUFFER NEEDLESSLY LIKE THAT, JOHNSON AND JOHNSON!!!. YOU HAVE SO SERIOUSLY VIOLATED MY TRUST IN YOUR PRODUCTS. I HAD A MORE THAN REASONABLE EXPECTATION THAT THIS AND TWO OTHER PRODUCTS IN THE OGX LINE, THE BIOTIN AND COLLAGEN SHAMPOO/CONDITIONER AND THE NIACIN & CAFFEINE SHAMPOO/CONDITIONER...WHICH HAS THE PHRASE "FIGHT HAIR LOSS!" RIGHT ABOVE THE NAME...WERE HIGH QUALITY PRODUCTS THAT WOULD AUGMENT MY HAIR'S VITALITY, NOT CAUSE THE EXACT OPPOSITE!! AND I PAID DOUBLE THE MONEY I USUALLY SPEND ON HAIR CARE PRODUCTS IN THE BELIEF THAT I WOULD BE TAKING BETTER CARE OF MY HAIR IF I DID SO!!! I CAN'T BELIEVE THAT YOU PUT OUT A PRODUCT THAT CAUSED MY PREVIOUSLY INEXPLICABLE HAIR LOSS!! I MEAN, I DEVELOPED SERIOUS, NOTICEABLE AND PROGRESSIVE HAIR LOSS PRACTICALLY OVERNIGHT WHILE USING THESE PRODUCTS AND I DIDN'T LINK IT TO USE OF YOUR PRODUCTS BECAUSE I SO TRUSTED YOUR BRAND!!!!!!!! BUT THE FACT IS, HAIR LOSS IN WOMEN IS GENETIC, AND I HAD ONLY ONE RELATIVE WHO EXPERIENCED FEMALE HAIR LOSS, BUT ONLY BECAUSE SHE HAD HER HAIR TREATED WITH HARSH CHEMICALS INTO HER 80'S, TO GIVE IT THAT "OLD LADY BLUE HAIR" COLOR! YOU BETTER BELIEVE THAT I WANT IN ON THIS LAWSUIT, YESTERDAY!!! AND IF MY HAIR DOES NOT REGENERATE TO ITS FORMER GLORY NOW THAT I WILL NEVER, EVER USE YOUR CRAPASS PRODUCTS EVER AGAIN AND WILL SEEK OUT WELL-RESEARCHED AND PROVEN NATURAL HAIR REGROWTH PRODUCTS TO BRING IT BACK AS QUICKLY AS POSSIBLE...IF THOSE PRODUCTS FAIL TO RESTORE MY HAIR, YOU ARE GOING TO PAY FOR THAT!!! YOU SATANIC BASTARDS!!!!

  • LisaJuly 19, 2021 at 10:31 pm

    I have used it and my hair has came out and dry scalp. I never thought nothing of it.

  • JoyceJuly 19, 2021 at 10:23 pm

    I’ve used this shampoo for years, notice hair thinning, I will be throwing shampoo away now. Someone should have told us earlier. I had real thick hair but not now!!!

  • NadineJuly 19, 2021 at 7:54 pm

    I have been using these products. I have had redness, balding in the top of my scalp.

  • GailJuly 19, 2021 at 6:28 pm

    Had used OGX shampoo for 2 years and noticed my hair becoming thinner and thinner at the crown and sides. I upped my nutrition thinking that was the cause but now I have a bald spot. May J&J loose their entire reputation and fortune for their arrogance in presuming their negligence would be ignored by the public-especially women-“Hell hath no fury like a woman scorned (taken advantage of”

  • SharleneJuly 19, 2021 at 6:20 pm

    I have used been using these products, I even blamed my hairdresser for my hair loss! This is awful!!! How are they getting away with this!!

  • sandraJuly 19, 2021 at 5:51 pm

    i have been using these products for 5plus years, i too have my hair falling out and itchy irritation on sclap, have been prescribed med of my problems, never thought it was my shampoo/ conditioner causing all these issues, everytime i shower i have hair coming out and everytime i brush my hair it continues to fall out

  • BiancaJuly 19, 2021 at 5:42 pm

    I have a huge bald spot in the back of my head due to using this product I've been using this product I've been using anywhere from 8 months to a year I'm totally devastated

  • DeneshaJuly 19, 2021 at 2:20 pm

    I have been using the shampoo and conditioner for years. My hair started falling out, I went to my doctor and two dermatologist, even received shots in my scalp. Nothing is bringing my hair back!

  • TashaJuly 18, 2021 at 7:28 pm

    I used these products for years even the blow out spray I had two bald patches in my head very irritated scalp and major hair loss (breakage) and my edges got completely sparse.

  • jasmineJuly 18, 2021 at 6:19 pm

    I have used only the tea tree shampoo and conditioner for probably one month or two. I didn’t completely finish the bottle because my hair fell out.I was so upset and disappointed. It’s growing back it I went through severe depression and anxiety over this. I have pictures to prove it with date and fine stamps.

  • LynnJuly 18, 2021 at 1:33 pm

    Used this shampoo and conditioner together until I finished the bottles. I had, and still do have, problems with itching on my scalp. I actually ended up in the ER one Sunday because of it, as it was that severe. The itching still flares up even though I have not been using the products for a brief while. The hair thinning I just put to the fact that I was growing older. I just don't know.

  • LindaJuly 18, 2021 at 12:46 pm

    I have always had excessive heavy hair which is much thinner now but I just contributed it to aging. My husband and I have been using this product for 2+ years. My husband is more my concern. He has been treated for 3 years now with PRP injections taking his hair, skin and nails supplements, rogain and had phenomenal results his first year. These past 2 years of treatments, not so great and not [Show More]I have always had excessive heavy hair which is much thinner now but I just contributed it to aging. My husband and I have been using this product for 2+ years. My husband is more my concern. He has been treated for 3 years now with PRP injections taking his hair, skin and nails supplements, rogain and had phenomenal results his first year. These past 2 years of treatments, not so great and not understanding why. I suppose here is the problem. I just read up that the ingredient ketoconazole found in Nizoral helps with hair growth so he is switch ASAP!!!!

  • GabylizJuly 17, 2021 at 9:47 pm

    I suffered extreme hairless from these products!!

  • KarenJuly 17, 2021 at 9:29 pm

    I have been using the Golden Turmeric shampoo for months and noticed scalp irritation and hair loss .. I stopped using this product because of the issues I was having.. I think this is just awful the ingredients are so harmful.. they advertise these products as safe and they are suppose to strengthen your hair .. I am upset that I even used these harmful products ..

  • ToddJuly 17, 2021 at 8:34 pm

    I use The Thick & Full, biotin & collagen SHAMPOO OGX and the nourishing + coconut milk Shampoo OGX...for Years. I hope this ain't and issue ..I actually like the Shampoo's,..but...After hearing about this,..and I have bottles of this Shampoo sitting in my Shower...

  • SavannahJuly 17, 2021 at 6:53 pm

    I’ve been using three or four different OGX shampoos and conditioners over the last 2.5 years and over the last year I started losing my hair in small spots now large patches covering over 50% of my head and spreading to total loss all caused by these products and I have all the proof to back it up!!!

  • GhadaJuly 17, 2021 at 6:28 pm

    I can’t belive my hair stopped growing and falling in huge clumps in the shower and me thinking that it’s normal

  • TiffanyJuly 17, 2021 at 5:47 pm

    I've used some of the shampoos and conditioners and experienced hair loss. I thought it was due to stress but it makes sense now because the amount of hair I would lose increased when I started using them.

  • GabeJuly 17, 2021 at 5:21 pm

    I’ve been using OGX shampoo / conditioner for the past 4 months under the impression it was good for my hair, my hair has thinned and fallen out much faster than it otherwise had in the past. (I assumed it was due to the length of my hair) In addition to that i’m growing my hair out for charity to donate it. I don’t feel right donating my hair if it has been severely damaged.

  • JamesJuly 17, 2021 at 5:16 pm

    I am interested in joining both the national class and the Illinois sub-class. In 2016, while living in Illinois, I won a silent auction for a basket of personal care products that included some boutique salon hair care products with Argon Oil. I liked the shine they imparted to my hair, so when they ran out I looked for something less expensive to replace them. I saw the OGX-branded Moroccan A[Show More]I am interested in joining both the national class and the Illinois sub-class. In 2016, while living in Illinois, I won a silent auction for a basket of personal care products that included some boutique salon hair care products with Argon Oil. I liked the shine they imparted to my hair, so when they ran out I looked for something less expensive to replace them. I saw the OGX-branded Moroccan Argon Oil shampoo and conditioner in a local pharmacy and decided to try that. At first I was satisfied that these products gave my hair shine and manageability similar to the salon products I’d been using. But in late 2017 or early 2018, I developed a red patch the size of a nickel on my scalp. At first it was just one but over time, I developed a second one. They oozed a clear liquid that would dry into crusty patches between shampoos. In hindsight, I realize that that also is when I started experiencing significant hair loss, although at the time I didn’t connect the two. Seeking to quell the scalp irritation, I (unwisely as it turns out) switched from the OGX Moroccan Argon Oil shampoo and conditioner to the OGX Tee Tree Oil Shampoo and Conditioner. They felt soothing while I used them in the shower, but, I realize in hindsight, that rather than improving my scalp condition they continued to make it worse. I moved to Maryland in the fall of 2018 and continued to use the OGX Tee Tree Oil products while I continued to experience scalp irritation and hair loss. I attributed the hair loss to the aging process but began to worry about the red patches, fearing skin cancer. My wife, a nurse practitioner, thought they most likely were Actinic Keratosis and urged me to go see a dermatologist. In early 2020 I saw a physician assistant in a local dermatology practice who biopsied the two red patches and called me to say they were not cancerous, but offered no other advice. During the COVID 19 pandemic the condition of my scalp deteriorated quickly and the hair loss grew more pronounced. I thought maybe it was a response to the Pandemic stress many of us felt. By late 2020 I was very nearly bald and very depressed and embarrassed by the condition of my scalp, the top of which was now completely bright red. In early 2021, when our local dermatology practice had resumed seeing patients, I made an appointment with one of their physicians. He took one look at my scalp and said I had contact dermatitis. He put me on Prednisone and told me to discontinue using any cosmetic products NOT made by Clear and Free. In a matter of weeks the scalp redness and oozing resolved. He and my primary care physician then put me on Finasteride and Rogaine. My hair loss has now returned to its baseline level, and I am very slowly starting to regrow some of the hair I lost. However, most of the new hair coming in is white. This is something I experienced also when in my 40s I had several bouts of Alopecia Areata. Then, I would lose a quarter-size patch of hair and when it grew back in it came in white. So the upshot is that due to the OGX family of products and the negligence of Johnson and Johnson, I have gone, in the space of a few years, from being a youthful-appearing 63 year old to and elderly looking 66 year old — and I want to see them help accountable.

  • LaVondaJuly 17, 2021 at 12:25 pm

    Well, that's it for me not using it anymore, guess I won't be washing my hair this morning.

  • MerelynJuly 17, 2021 at 10:15 am

    I’ve used ogx products for years on and off but only started using it again recently. I began to notice hair almost the size of a fist would be coming out every time I would wash my hair. Now I have two big bald spots on both side of my head which I now have to hide. I didn’t think I would be having this issue so badly before I was even 30 it’s really starting to affect me my hair is very importan[Show More]I’ve used ogx products for years on and off but only started using it again recently. I began to notice hair almost the size of a fist would be coming out every time I would wash my hair. Now I have two big bald spots on both side of my head which I now have to hide. I didn’t think I would be having this issue so badly before I was even 30 it’s really starting to affect me my hair is very important to me so imagine how I feel.

  • ClintJuly 17, 2021 at 9:51 am

    My crown hair fell out along with a change of texture was after using their biotin conditioner and shampoo. How can I join this lawsuit?

  • SusanJuly 17, 2021 at 1:31 am

    I have used these products off and on for years. I have hair that comes out daily that I feel is coming out to an expensive point. It’s like handfuls when I wash and full hair balls when I brush.

  • RenaJuly 16, 2021 at 9:58 pm

    I have been using this brand over 3 years and my hair had got so thin plus I have been dealing with itching and rashes or dermatitis too on my head and even skin rashes . I am very concerned now!

  • TheresaJuly 16, 2021 at 3:58 pm

    This is crazy I have been using their shampoo and conditioner. Also the sunscreen I have four bottles of it and they tell you just disregard it I should be reimbursed. This is crazy that they keep getting away with doing this kind of stuff

  • MelissaJuly 16, 2021 at 12:24 pm

    have been using Argan oil of Morocco shampoo and conditioner for over a year I didn’t notice at first my hair falling out but over time I noticed more and more hands full of hair falling out.

  • ClaudiaJuly 16, 2021 at 5:24 am

    Started using this shampoo and conditioner and felt tender headed along with drastic hair loss at the second time I used it

  • JonJuly 16, 2021 at 12:40 am

    I buy this products for years.

  • CharlotteJuly 15, 2021 at 5:19 pm

    I have been using several of these and one I have been using regularly for several years. I have several problems.

  • CharlotteJuly 15, 2021 at 1:44 am

    I have been using several of these and one I have been using regularly for several years. I have several problems.

Share Your Comments

I authorize the above comments be posted on this page*

Have Your Comments Reviewed by a Lawyer

Provide additional contact information if you want an attorney to review your comments and contact you about a potential case. This information will not be published.

NOTE: Providing information for review by an attorney does not form an attorney-client relationship.

This field is for validation purposes and should be left unchanged.

More Top Stories